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All 1,793 Paris hotels

Concorde Opera Paris

4.0 of 5 Hotel   |   108 Rue Saint-Lazare, 75008 Paris, France
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Concorde Opera Paris
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Ranked #744 of 1,793 hotels in Paris
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
DDandC Switzerland
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Concorde Opera Paris
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Switzerland
Top Contributor
71 reviews 71 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's one of those grand hotels, used to be called "Terminus" for it is right next to the railway station St.Lazare. Its exterior is ornately ornamented, its lobby is wonderous although not furnished too well. And at a great location. Alas, rooms are really small! We had "premium" double - had to squeeze betwen bed and desk, only one chair.... More

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear DDandC, Thank you for the time taken to share your comments with us. Feedback from our guests is vitally important in our mission to our clients expecttions. We hope you will afford us the opportunity to provide lodging services in the future, maybe when refurbishment will be completed ? best regards, Pauline More

Silver Spring, Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The lobby is stunningly beautiful and elegant. We stayed here before and after going to Bordeaux and each of our rooms was nicely furnished, although one was much larger. The location is excellent: walk to dining, Printemps, and Galeries Lafayette Haussmann. We even ventured out on the Metro/Subway which was only a block away. A large train station was in... More

Was this review helpful? Yes 2
concordeoperaparis, Guest Relations Manager at Concorde Opera Paris, responded to this review

Dear TravelingIBMretiree, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are pleased to learn that you enjoyed your stay and came back home with good feeling in mind. Hope to have the pleasure to welcome you back soon; Kindest regards Rossella More

Hong Kong, China
Top Contributor
52 reviews 52 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The check-in was fast I got my suitcase fast The room (353) was small but pleasantly quiet The bathroom had gaps in the ceiling which was bendind Some tiles were brocken The room was well cleaned every day and my shirts and things nicely put into order The breakfast is ok with little variety The internet connection is a joke:... More

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Philippe G, Thank you very much for taking the time to share you views with a very precise comment ! We do appreciate your efforts and do sincerely apology about the internet connexion and the way it was handeled. We hope to have the pleasure to welcome you back soon, maybe in one year, after full refurbishment ? Best... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Helpful finish receptionist ...waited 2 hours before getting a room after long US trip ... room first floor noisy and small-Definitely an old hotel...furniture...door knobs..everything...-Bathroom smells bad-Room cleaners noisy knock doors early morning-I went out once and came back to my room and found cleaner gone somewhere but left cleaning stuff in the bathroom and electric moper in room...When poor... More

Was this review helpful? Yes 2
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear djameleddinel, We are saddened by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. I would gladly welcome the opportunity to reverse this if you would allow us. Hoping to hear from you, we remain at your entire disposal. Sincerely, More

Hove, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2014

The hotel was 12 days into being part of Hilton (1st March 2014). The teething problems were evident in the staff systems and consistency. Having said that, I liked the hotel. The room I had was big and comfortable and the lobby was beautiful. Location was a big plus. The staff were friendly, though struggling with new process. Checkout took... More

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Ru558ll, I would like to thank you for your comments received on the trip advisor website, as all feedback is reviewed and used to better our services within the hotel. For your information, From mid April 2014 the hotel will be undergoing full and comprehensive refurbishments throughout all areas of the hotel. I can only hope you will allow... More

Waldorf, Maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 6, 2014

I went paris to visit the louvre and found that this hotel was in an excellent location right next to the train station and in a very busy area with plenty of shops, restaurants, and entertainment. my room over looked the plaza so that was nice. The hotel staff was great and accommodating very well trained.

Was this review helpful? Yes 3
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Eric S, Thank you very much for taking the time to share these words further to your stay in Paris with us. We are pleased to learn that you enjoyed your stay and came back home with good feeling in mind. Hope to have the pleasure to welcome you back soon. Best regards, Rocio More

London
Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 25, 2014

I'd pre-booked (and paid for) a room here for 2 nights in February. About an hour before I was due to check-in the hotel emailed me asking me to call them. When I did they explained they didn't have a room for me and that they'd booked me into another hotel, about a 15min walk away. The person I spoke... More

Was this review helpful? Yes 2
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear jonhoops, We are saddened by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. I can only hope you will allow us another chance to regain your trust in our hotel next time travelling back to Paris. Hoping to hear from you, we remain at your... More

Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 23, 2014

This was a really disappointing stay. While the location is good and it looks the part from the outside and in the lobby, the quality of the rooms was really terrible for the price and star rating. Carpets were torn, curtains were browned and bathroom tiling and finishes were chipped and broken. The rooms are also small and poorly soundproofed.

Was this review helpful? Yes 3
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear sparkyb_u..., How sorry I am to read your review following a recent stay at our hotel. I am sorry that the room allocated on this occasion did not meet your needs, for your information we have a wide variety of rooms and suites available, I would be happy to help you pick the perfect room for a future stay.... More

Halifax, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 18, 2014

DO NOT STAY HERE! I visited this hotel with my father during August of 2013 for 5 days/nights. I had 300 euros stolen directly from my luggage which was stored inside of our room's closet! When I proceeded to tell the manager of the hotel about it she told me that since the cleaning staff had been in my room... More

Was this review helpful? Yes 9
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Yolanda L, Thank you for your comments on trip advisor, even months later, which we have already taken action upon. Of course we would gladly welcome another opportunity to prove you the merits of the Concorde Opéra and I would be honored to hear from you directly, please don’t hesitate. Sincerely, Pauline More

Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 26, 2014

The best point of this hotel is the location. Next to metro station St. Lazare and a few minutes away from the aeroport bus. The main hall of the hotel is gorgeous but when we got to our room we felt a little bit dissapointed.It is known that Paris is a very expensive city specially in terms of accomodation, but... More

Was this review helpful? Yes 2
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Naty_014, I would like to take this opportunity in thanking you for your comments. Thank you for your kind words regarding the service you received from our teams.I'll be sure to share your feedback with them and their supervisors. And concerning the room, just to let you know, a program of entire renovation will start this year. Hope to... More

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Additional Information about Concorde Opera Paris

Also Known As:
Concorde Opera Paris Hotel
Concorde Opera Paris Hotel Paris
Concorde Saint Lazare Hotel
Concorde St Lazare
Hotel Concorde Saint Lazare
Address: 108 Rue Saint-Lazare, 75008 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#292 Luxury Hotel in Paris
#337 Family Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Concorde Opera Paris 4*
Official Description (provided by the hotel):
Traditional Hotel in impressive, historic, ornate building with magnificent marble-filled, neo-classical Lobby. ... more   less 
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