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Concorde Opera Paris

4.0 of 5 Hotel   |   108 Rue Saint-Lazare, 75008 Paris, France
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Ranked #1,006 of 1,798 Hotels in Paris
A recent review
3 of 5 stars reviewed 1 week ago
Ann G Boston, Massachusetts
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995 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Concorde Opera Paris
See the most recent reviews
Boston, Massachusetts
Top Contributor
71 reviews 71 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Really. This place is under renovation so certain inconveniences come with that fact. Like really really shabby furnishings, inconsistent air conditioning and a mouse in the dining room. If you can get beyond that, you will find a friendly staff, a good dining room and a fine breakfast. Also a decent bed, large bathroom, good quality linens and a flat... More

Was this review helpful? Yes 1
Morgan_Mondoloni, Guest Relations Manager at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for taking the time to share your opinion after your recent stay at our property. Indeed, as you noticed, we currently are under an important renovation of our hotel in order to become a Hilton at the begening of 2015. Thak you very much for your kind comments about our staff, breakfast and linen. I hope... More

Port Washington, New York
Contributor
14 reviews 14 reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 1 week ago

We were lead to believe from the Hilton website that the hotel has been remodeled and everything was new and clean. Boy were we wrong. The rooms and floor that we stayed on has not seen any work for the past 20 years. It was old and grungy - see pictures. In addition, they are doing construction on the hotel... More

Was this review helpful? Yes 1
Morgan_Mondoloni, Guest Relations Manager at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for comments on Trip Advisor. We are sorry to learn that you were disappointed with your recent stay at our hotel and we would like to apologize for any possible inconveniences. We always endeavour to offer the highest level of service and it would appear that we failed to meet your expectation. As you might know,... More

San Diego, California
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

i was a bit surprised no one mentioned our special day when i checked into the hotel--they knew about it and "said" they would make it special. the location was good and we had great fun in paris. the people at the hotel were very nice. the room however, we found very lacking. i'm a diamond member, so i am... More

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear markos314, We are saddened by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. We would gladly welcome the opportunity to reverse this if you would allow us. Hope you would allow us another chance. Regards, Pauline More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While this hotel is in a great location, the hotel is exceptionally NOISY inside and out even when no renovation work is underway. Despite being a hilton diamond member, on every visit, the hotels always try to put me in the worst rooms facing the very busy and noisy front entrance on rue st lazare, or facing the very noisy... More

Was this review helpful? Yes 2
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear k f, We are saddened by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. We are very sorry that the room allocated did not suits your need. We hope you would allow us another chance in the future, maybe after renovations ? Regards, Pauline More

Washington, DC, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is not ready to be called a Hilton. I think they are called an affiliate. They are undergoing extensive renovations so there are construction sounds during the day. Musty smell in the room, large paint chips from the walls, small TV on the desk. It is a good location and the staff are very good - competent and... More

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Les J, Thank you for the nice comments about the service delivered from our teams ! As you said, we are indeed a Hilton affiliate hotel since 1st of March and have embarked since end of April on a very extensive renovation program, which will lift the hotel to its rightful position as Hilton Paris Opera in the market.... More

Calgary, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

handy location for transport & walking. Under renovation during my stay - upgrades look very nice but currently unrenovated rooms are shabby. Noisy area but good soundproofing on the windows. Hotel staff very helpful. Lose a star for room appearance (unrenovated room) and lose another for €40 "room service" = tiny microwave dinner + potted dessert I could have picked... More

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Cambridge, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is right next to the train station and metro. It's surrounded by restaurants and shops, and a short walk to so many sights on many tourists 'to do' list! We were fortunate to stay in a newly renovated room and you could not fault it! There had been another door/window installed so we heard no noise when they... More

Was this review helpful? Yes 3
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Charlotte9697, What can I say but a very sincere thank you for your review with very interesting comments and feedback. I do hope to be able to meet you in person on a future stay in Paris. With my best regards, Pauline More

Denver, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I'm usually very happy with Hilton hotels, but was quite disappointed in the Concorde Paris Opera. Service was slow on more than one occasion and it took us a long time to check out even though we were leaving fairly early in the morning and there wasn't a line at the desk. The air conditioning barely worked, so the room... More

Was this review helpful? Yes
concordeoperaparis, Responsable relations publiques at Concorde Opera Paris, responded to this review

Dear Cathy M, The effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world’s travelers. We are indeed a Hilton affiliate hotel since 1st of March and have embarked since end of April on a very extensive renovation program. We want... More

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent two nights in the hotel at the beginning of September. It's next to the station making it very easy to get around. The hotel is currently being renovated and you have to make allowances for that. Saying that though the room was comfortable and the staff were very friendly. The only downside was the lack of tea making... More

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear CAROL S, Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. Hope to see you back very soon in the heart of Paris. Regards, Pauline More

virginia
Top Contributor
189 reviews 189 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are not great, but adequate. The construction noise is limited to daytime and not a problem. Our breakfast was included and was Hilton-quality. Hotel is next to St. Lazare station and a block or so from Rue Haussman and Printemps and Gallerie Lafayette. Easy but long walks to Arch of Triumph and Louvre. You can catch a train... More

Was this review helpful? Yes 1
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear guest, I wanted to thank you for your kind comments on trip advisor with regards to your recent stay. I’m really pleased to read that you had a very nice stay and you enjoyed to be in our Hotel!Indeed, our hotel is in the heart of Paris, and from St Lazare, going evrywhere is very easy. Nice to also... More

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Additional Information about Concorde Opera Paris

Address: 108 Rue Saint-Lazare, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Concorde Opera Paris 4*
Number of rooms: 266
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Also Known As:
Concorde Opera Paris Hotel Paris
Concorde Saint Lazare Hotel
Concorde St Lazare
Hotel Concorde Saint Lazare

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