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Concorde Opera Paris

4.0 of 5 108 Rue Saint-Lazare, 75008 Paris, France
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Concorde Opera Paris
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Concorde Opera Paris
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1,084 reviews from our community

Traveler rating
    267
    399
    242
    98
    78
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165
394
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260
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Concorde Opera Paris
See the most recent reviews
Paris, France
1 review
2 of 5 stars Reviewed 1 week ago

I knew the hotel is under construction, but I still believe the hotel shouldn't not put anybody in the un-renovated very small rooms. The room is very much under the standard of Hilton. The room wasn't very clean, probably also because there is a lot of construction going on. Also breakfast was not up to standard not in terms of... More 

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Alexander R, Thank you for taking the time leaving a comment further to your stay. Indeed, the hotel is undergoing a large renovation scheme to be lifting up to the right position as Hilton Opera Paris. On January we will be completely Hilton affiliated. Rest assured Alexander R that it is not all the impression we want you to... More 

Birmingham< Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here in November (primarily due to the location) I stayed here years ago, and the rooms, which were shabby and tired then, are still that way on upper floors. I had requested a renovated room, and there was certainly no price difference in being given a room with filthy carpet, threadbare furniture, and chipped bathroom tile. After a... More 

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear BarbofBirmingham, Thank you so much for having taken the time to leave a comment further to your stay. It is really important for us to continually improve our customer service. We are indeed following a full refurbishment scheme which will be completed on Summer 2015. Meanwhile, each floor is taking out of order floor by floor. Furthermore, those last... More 

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were given a very nice updated room with more plugs and USB ports than I have ever seen in a hotel. There were two USB ports and an outlet above each of the night stands--so convenient. I wish we had that at home. They have a nice lounge with a good breakfast and drinks and snacks in the evening.... More 

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Ms. Punkicoleman, Thank you so much for those nice words you left further to your stay. What a pleasure knowing that you had a wonderful time with us in the city of lights ! We really do hope having the opportunity to welcoming you back here and making you discover our progress as Hilton Paris Opera. We would love... More 

dubai
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i did not have hot water the whole afternoon , the first day i arrived because of renovation. and i was on a business trip...very frustrating. there were noise all day and begginig of the night. other than that, staff, services location are good.

Was this review helpful? Yes 1
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for your feedback. I am sorry to hear the renovations works impacted your stay. Be informed that the water cut off was an exceptional and unexpected event. I deeply apologize about this matter. Thank you so much for letting us know that you enjoyed our facilities, staff and location in the heart of Paris ! We... More 

Dublin, Ireland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are terrible. After a lot of issues the final issue was at breakfast - which I was told I MUST pay for at check in. I went to meet my Customer for breakfast as he was also staying at the hotel and the staff member who was checking room numbers on entry started an argument... More 

Was this review helpful? Yes 3
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor. As I explained to you by personal email, it is an unfortunate, and unusual situation which I deeply apologize for. I am awaiting for your kind reply and I remain sure we will find a solution to fix this misunderstanding. My very best regards, Morgan... More 

Perth, Australia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Despite the lack of responses from Concorde Opera Paris at least two months before our trip to Paris, we still decided to try the hotel for the final leg of our honeymoon trip because of our previous great experience with the Hilton chains, & after recommendations from David Constantine and Jack Comerford from Parmelia Hilton Perth, who have both been... More 

Was this review helpful? Yes
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Ken L, Thank you very much for sharing your experience @ Concorde Opera Paris with us! I have read your comments with great attention and I am sorry to hear the noise impacted your stay. Indeed the hotel, is under a full renovation process to become a Hilton Hotel from January 2015. Since this date, we are trying to... More 

Paris, France
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Shame we were not warned about the renovation work as this has meant quite a lot of noise. Our room is clearly on the list as the bed is very small and the bathroom and decor much in need of some work. Shame as the hotel location is great for getting about and the staff are very helpful.

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear 63lynn, Thank you for taking the time to share your opinion. We deeply regret you were not informed about the renovations, began in April and going through, at least Summer 2015. We strongly hope you would be back to discover the change ! Have a lovely Sunday, Pauline Duty Manager More 

Harwich
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has recently been taken over by Hilton group. Renovated rooms are very nice and even the old rooms still retain Parisian charm. New executive lounge is a welcome addition. More check in staff on the desk would be a good idea.

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear BrambleStar, Thank you so much for you encouragement and nice words ! We deeply appreciate your feed back and hope to have the pleasure to welcome you back soon to show you the hotel completed. Best regards, Pauline Duty Manager More 

Sussex, England
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This will be a very good Hilton but that could still be several months off - maybe as long as one year (nb this is November 2014). They are very upfront about the renovation work so one cannot fault them for honesty but be aware that there is a lot of work going on and it is noticeably noisy and... More 

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear DavidHKeynes, Thank you very much for your feedback further to your stay. I haven taken good note about your remarks, and will make sure that all our head department will share it with their team. This is important for us in order to reach better your expectation during your future stay. Indeed, we are daily faced with hard tasks,... More 

Haslemere, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a little bit apprehensive about this hotel after reading the varying reviews beforehand. However, our newly refurbished room was lovely, if a little small, with a great marble bathroom. The bed was large and the decor was a modern, tasteful scheme which felt sophisticated and made the room feel fresh and airy. We had a coffee whilst waiting... More 

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Jack S. Thank you so much for having taken the time leaving us a feedback regarding your stay with us in Paris. Your comments affect us deeply within the good way. I am very glad to share it with all our team ! Please be sure that we are looking forward the pleasure of welcoming you back soon, and... More 

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Additional Information about Concorde Opera Paris

Address: 108 Rue Saint-Lazare, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Concorde Opera Paris 4*
Number of rooms: 266
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Also Known As:
Concorde Opera Paris Hotel Paris
Concorde Saint Lazare Hotel
Concorde St Lazare
Hotel Concorde Saint Lazare
Hotel Style:
#344 Luxury Hotel in Paris

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