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Hilton Paris Opera

#638 of 1,793 Hotels in Paris
4.0 of 5
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108 Rue Saint-Lazare, 75008 Paris, France (Formerly Concorde Opera Paris)
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Hilton Paris Opera
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Ranked #638 of 1,793 Hotels in Paris
A recent review
3 of 5 stars reviewed 2 days ago
David30062 Marietta, Georgia
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77 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marietta, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Wife and I came for one night. Valet was a nightmare. They don't notify you where to go for this !!!construction in front of hotel...beware. People are so nice. Service is excellent. Rooms are small. Would be nice to hace robes. Gold members do not have access to excutive lounge...no good. Hotel is inthe center of everything. Food and shopping... More 

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 days ago NEW

The front of the hotel is a disaster area as the city has the whole street torn up. You cannot get close to the front of the hotel by taxi. We were dropped off in the rain at the end of the block and had to push our bags to the front of the hotel. We saw one couple being... More 

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Jaklin C, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear atlantared2015, Thank you for your comments about your recent experience with us. You are right, unfortunately, Paris’ streets are always under construction and at the moment it’s the one right in front of the hotel. Of course this is only to make Paris visitors a most pleasant walk around the City of Lights! From our Side, all renovations works... More 

Swartz Creek, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel was very nice and comfortable. We stayed only 2 nights and my wife loved the heated floor in the bathroom. We walked to the Eiffel tower and the Louvre from this hotel. The concierge got us the tickets ahead of time.

Was this review helpful? Yes 1
Jaklin C, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Haigh1970, Thank you for sharing your recent experience at Hilton Paris Opera. Nothing is better that walk around the streets to get in love with Paris and fortunately we are very close of everything! It will be my pleasure to have the opportunity to welcome you back very soon. My best regards, Jaklin Crosby Duty Manager More 

Dusseldorf
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is vey welll located. It is recntly renovated, still going on in January 15 when i was there. I was given an old room, smelly, moist at the walls. I complaied and got another room on a renovated floor which was great. Only a pitty they charge the same price for an old room as for a renovated... More 

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Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Guest, Thank you very much for your feedback. I am very pleased to announce you that in one month from now, we will only offer brand new renovated rooms ! I look forward to welcome you @ Hilton Paris Opera Best regards, Morgan Mondoloni Duty Manager More 

Netherlands
Top Contributor
111 reviews 111 reviews
85 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I got a newly refurbished room, which looked really nice, but boy..... this was for sure the smallest room I have ever been in at a Hilton hotel and as a Gold member I have stayed in many Hiltons. Or maybe even the smallest of every hotel I stayed in.You expect small rooms in a downtown old building hotel, but... More 

Was this review helpful? Yes 1
Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Guest, Thank you for sharing your experience. I am terribly sorry to hear we did not meet your expectations. Every day, we endeavor to offer the highest quality of service. I apologize we were not able to show this to you. As we are running a very high occupancy, being the only Hilton hotel inside Paris, we are not... More 

singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hotel is undergoing renovations. DO NOT book the old rooms as they are horrible! Pay the extra money to get the newly renovated rooms. Its worth every penny. Just be aware that there will be noise from construction in the hotel and on the road as well.

Review collected in partnership with Hilton Hotels & Resorts

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Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Christine, Thank you for your feedback about your stay. I am happy to share with you that in one month now, we will only have renovated rooms. The entire renovation period will be over at the end of summer, but if you are coming back soon, we can totally assign you a nice and quiet renovated room. I remain... More 

Dubendorf, Switzerland
2 reviews
3 of 5 stars Reviewed 1 week ago

Excellent location close to Opera and Gare St. Lazare with breath-taking entry to lobby and lounge area! However, my room on the 5th floor was not that grand: it was slightly stuffy and the airconditioning only blew hot air. There was huge scaffolding in front of my window. Very noisy with the windows open. Internet in the room was perfect... More 

Review collected in partnership with Hilton Hotels & Resorts

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Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Jan, Thank you so much for taking the time to share your feedback. Indeed, our location in the heart of Paris very convenient. I am sorry to hear you were not satisfied with the room you stayed in. But I am glad to announce you that in one month from now, our hotel will only have beautiful renovated rooms... More 

Milan, Italy
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The lobby is really spectacular but looks smaller in reality than in the photos. The room (upgraded for hhonors diamond member) was refurbished with a nice design, but really really small, no place to walk inside, extremely small wardrobe. We were told that the view from our room wouldn't be particularly nice, but as we entered we realized it wasn't... More 

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Jaklin C, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Angry G, Thank you for sharing your feelings further to your recent stay with us. It is very important for us to know our guest impressions. Indeed, we do have different room types, our Guest rooms (1st category) are recommended for short or business stays, however, our Deluxe or Executive rooms are more spacious and comfortable for a holiday... More 

Chelmsford, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Like any large hotel chain, the quality of the rooms can vary but I have no complaints. Second floor, away from the main road, it was quiet clean, and comfortable. The recent refurbishment showed and is welcome. Service was efficient, the bar and main reception is quite something. Breakfast could have been better - I don't get why it is... More 

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Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Guest, Thank you for your positive feedback. We have taken good note of your comments regarding breakfast. Be sure they will be forwarded to our Food and Beverage Director. We hope to welcome you back soon @ Hilton Paris Opera ! Morgan Mondoloni Duty Manager More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hilton Paris Opera is a great location in heart of the city. Was walking distance to business meetings as well as sightseeing. Only downside was that street was being dug up during the week of our stay, so it made getting to the front doors a bit challenging. However, this is not the fault of the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jaklin C, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Erin H, It is a pleasure to hear that you enjoyed your stay in Paris. Please allow me to inform you that the City of Paris is doing some maintenance works just in front of the Hotel. Of course this will improve our neighborhood and our guests will better benefit from it. Looking forward to welcome you again shortly.... More 

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