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Hilton Paris Opera

4.0 of 5 108 Rue Saint-Lazare, 75008 Paris, France (Formerly Concorde Opera Paris)
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Hilton Paris Opera
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Hilton Paris Opera
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1,112 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed in the hotel for 1 week starting Christmas Eve. Its truly an amazing hotel, and will do doubt be one of the best hotels in Paris after the full refurb. I have seen several negative comments, which don't do justice to this hotel - they probably stayed in the old rooms that have not been refurbished. Its a... More 

Was this review helpful? Yes 1
Palm Beach, Florida
Top Contributor
119 reviews 119 reviews
108 hotel reviews
215 helpful votes 215 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Easy to find, it sits in front of the Gare Saint Lazare. It is one and a half blocks from Boulevard Haussemann, and one can see Printemps. Some marginal restaurants nearby. A ten minute walk from the Roissey bus stop (at the American Express office). Lounge is sumptuous. My room was on the first floor. Many of the floors have... More 

Was this review helpful? Yes 1
Jaklin C, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Flaesb, Thank you very much for taking the time of sharing with us your recent stay at Hilton Paris Opera. I am very happy to hear that you enjoyed your stay in Paris, indeed, our location is perfect for shopping, sightseen or even for a city break. Concerning the room sizes, I am glad to inform you that we... More 

London
Top Contributor
61 reviews 61 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

For the money you pay to stay here you would expect everything to be perfect... And it is for the first five minutes. Friendly & welcoming staff, spectacular lobby bar. Really spectacular lobby bar in fact. But then my room was very disappointing. Small. Badly laid out, buts of furniture that just didn't physically fit and rather dated decor. Most... More 

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Morgan_Mondoloni, Responsable relations clients at Hilton Paris Opera, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback after your recent visit to our property. I am really sorry to hear the room you were given did not met your expectation. We always endeavor to offer the best quality of service and it is a real disappointment for us to see that we did not... More 

Wokingham, United Kingdom
Top Contributor
72 reviews 72 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First there are two standard room types when we stayed at 275 Euros a night (including breakfast): refurbished ones and non-refurbished. I was lucky and although my room didnt have room to swing any but the smallest of cats, it was clean. The bathroom was still very tired though. Two of my colleagues had to be re-roomed, and we know... More 

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations publiques at Hilton Paris Opera, responded to this review

Dear Stevie007, First of all would I like to thank you for leaving a comment further to your recent stay with us. I am really sorry to hear your experience was not up to your expectations. As you can imagine, it is truly not the way we want our guest to feel after a recent stay. As you noticed the... More 

Oklahoma
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Worst Hilton, more like a hostal. I wasn't expecting five star upon my arrival, just to clarify. However the room I had was awful. Peeling paint, dirty carpet, broken floor tile and the bathroom was nasty. I am a Hilton Diamond member and like the typical Hilton products, however this isn't Hilton at all. The location is great if you... More 

Was this review helpful? Yes 2
Morgan_Mondoloni, Responsable relations clients at Hilton Paris Opera, responded to this review

Dear Alan F, Thank you for sharing your experience after your visit to our property. I am very sorry to hear the room you were given did not meet your expectations and I truly apologize about it. As you probably noticed we are under a full renovation process, and currently renovating all rooms floor by floor. At the moment, two... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a great location. The Champs D'Elysses is only a 15 minute walk. The Eiffel tower is another 15 minutes from there. On the downside, the hotel is undergoing major renovations. Only the first floor rooms are renovated, but the room I'm in on the first floor has no heat. The staff was good about bringing a... More 

Was this review helpful? Yes 2
Morgan_Mondoloni, Responsable relations clients at Hilton Paris Opera, responded to this review

Dear Guest, Thank you very much for sharing your feedback about your recent visit. I am sorry to hear that you have experienced some issues regarding the heat in your room. Be assured your comments will be shared with maintenance and food & beverage department. Just as an information we have two floors that are already renovated and we will... More 

Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my daughter after Christmas until New Years day. Upon our arrival I was given a room with a view that had construction right outside it. I promptly asked for a change and was accommodated very quickly and was thrilled with my new room overlooking the main street. The staff recommended the restaurants across the street for late... More 

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Jaklin C, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback following your recent stay at the Concorde Opera Paris. We are extremely pleased to hear that you enjoyed your stay with us and to hear such a wonderful comments about our property and staff. We look forward to the pleasure of welcoming you back to the hotel... More 

Bucharest, Romania
Top Contributor
162 reviews 162 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a HHonors traveller, I was looking for a Paris Hilton hotel for our New Year Eve stay and to my surprise I discovered that Concorde Opera is entering this network. The Hilton reservation system worked and we were given a nice 2nd floor Executive room fully renovated with a splendid view to Cour de Le Havre, e.g. Saint Lazare... More 

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations publiques at Hilton Paris Opera, responded to this review

Dear Guest, Thank you very much for your kind words. We are extremely pleased to hear that you had a lovely stay with us. It is true that the hotel is situated in the middle of Paris and has a perfect location. I hope we have the pleasure to welcome you again in the city of lights. Kind regards Bo... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is doing a major renovation right now and has reduced room rates. Rooms are very outdated and regular maintenance hasn't been done in years. Great location for both business travelers and tourists. St Lazare station around the corner. Walking distance to the Opera.

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Hilton Paris Opera, responded to this review

Dear Guest, Thank you very much for sharing your comments on trip advisor. Your satisfaction and your comments are an encouragement for us to make every guest feel like coming home. We really appreciate that you are enjoying our location in Paris. Please be informed that soon we only will have beautiful renovated rooms that you can already choose by... More 

Parijs, France
1 review
1 of 5 stars Reviewed 3 weeks ago

In case you want to enjoy together with your partner the beauty of Paris, do not trust on the Hilton brand only, double check you have a renovated room, the size of the room and the size of the bed. Our value for money was close to a double star hotel only.

Was this review helpful? Yes 1
Jaklin C, Responsable relations clients at Hilton Paris Opera, responded to this review

Dear Michiel R, Thank you very much for sharing your recent experience with us. Indeed, our property is undergoing a full refurbishment that include all room types. If you would like to make sure your stay will be in a renovated room, you can book them by choosing “Deluxe room” (renovated rooms). I really hope to welcome you back in... More 

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Additional Information about Hilton Paris Opera

Address: 108 Rue Saint-Lazare, 75008 Paris, France (Formerly Concorde Opera Paris)
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Paris Opera 4*
Number of rooms: 268
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Also Known As:
Concorde Opera Paris Hotel Paris
Concorde Saint Lazare Hotel
Concorde St Lazare
Hotel Concorde Saint Lazare
Hotel Style:
#347 Luxury Hotel in Paris

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