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Hilton Paris Opera

4.0 of 5
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108 Rue Saint-Lazare, 75008 Paris, France (Formerly Concorde Opera Paris)
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Hilton Paris Opera
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Ranked #649 of 1,773 Hotels in Paris
A recent review
5 of 5 stars reviewed 2 days ago
Joel L Boca Raton, United States
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157 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this Hotel while on a trip to Paris in March. My wife was travelling from Toronto, so she was completely Jet lagged. Hilton is a relatively decent brand name, so I chose it without going through the reviews. Long story short, the room was too noisy, my wife couldn't sleep, it seemed like living on the street.... More 

Was this review helpful? Yes
Jaklin C, Duty Manager at Hilton Paris Opera, responded to this review

Dear Shehzad K, Thank you for taking the time to share your impressions following your stay with us. First of all I would like to present my sincerest apologies for not having meet your expectations during your visit to the City of Lights, believe me this is not the impression we would like you to keep from your stay. Our... More 

Boca Raton, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Outstanding in every way. An absolute top notch facility. You will not be disappointed. They will meet your every expectation and then some. We spent a full week at the hotel and really did not want to leave.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonparisopera, Guest Relations Department at Hilton Paris Opera, responded to this review

Dear Joel L, Thank you very much for your great review on TripAdvisor! I am really pleased to hear you had such a wonderful stay with us! Hope to welcome you again soon in your new Parisian home. Have a very nice day, Valentin Foucault Guest Relations Department More 

Idaho, USA
Top Contributor
117 reviews 117 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from an amazing 6 days in Paris for our 33rd Anniversary. The staff at this hotel were so kind, polite, spoke english and did everything they could to make our trip perfect. We can't say enough about how much they wanted to please us. A special thank you to Valentin Foucault for the lovely card, wine, chocolates,... More 

Was this review helpful? Yes 2
hiltonparisopera, Guest Relations Department at Hilton Paris Opera, responded to this review

Dear LeslieIdaho_USA, Thank you very much for this amazing review! It was a real pleasure having you with us for your 33rd Anniversary, and I am glad to see that our team members were able to make this special event unforgettable! I hope to see you back very soon @ Hilton Paris Opera. Have a very nice day, Valentin Foucault... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I read reviews the last few months that were not favorable. In our opinion, things have changed! The hotel was excellent ! The entire staff was very friendly and helpful. The remodel looks fabulous. The location is great. If you plan to take a train somewhere like Normandy, the Gare St. Lazares train station is only150 feet away. We agree... More 

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hiltonparisopera, Guest Relations Department at Hilton Paris Opera, responded to this review

Dear Guest, A huge thank you for your kind words about your recent stay @ Hilton Paris Opera! I am really pleased to hear you had such a wonderful stay with us and you enjoyed our Maria Callas Suite! I hope to welcome you again soon in your new Parisian home! With my very best regards, Valentin Foucault Guest Relations... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is absolutely beautiful and will spoil you for staying anywhere else. We had a very short stay - TOO short. The entire hotel staff was warm and welcoming. Coming from the southern USA, I did not expect southern hospitality in Paris, France. I can honestly say that I got it to the nth power. Everyone was so wonderful.... More 

Was this review helpful? Yes 3
Jaklin C, Duty Manager at Hilton Paris Opera, responded to this review

Dear Cheryl H, How delighted I am to hear you enjoyed your stay @ Hilton Paris Opera. It was a pleasure for us to welcome you in Paris and I hope you will be back very soon! With my best regards, Jaklin Crosby Duty Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I was skeptical of this new Hilton property based on some of the reviews, but after a stay in Paris from May 14-16 2015 I cannot emphatically state that most our wrong. This is a gorgeous property with adequately sized rooms (typical for Europe, NYC, etc.) with traditional decor and all the amenities. The staff is very focused on you... More 

Was this review helpful? Yes 1
Jaklin C, Duty Manager at Hilton Paris Opera, responded to this review

Dear Brad W, Thank you for taking the time to share your feedback further to your recent visit to the City of Lights! I am very happy to hear you liked our newly renovated rooms. Indeed, we tried to combine tradition with modern equipment and the result is magnificent! As per the Laundry service allow me to inform you that... More 

Adana, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a one day get away in Paris. My wife and i love to stay in places with history. Unlike contemporary designs. Hilton Paris Opera is going under renovation but originality is not affected. Staff is very friendly. Check in and out took 5 min. We weren't happy with the first room given and it was immediately replaced with... More 

Was this review helpful? Yes 1
Jaklin C, Duty Manager at Hilton Paris Opera, responded to this review

Dear MuratCgn, Thank you so much for your lovely comments about your recent stay @ Hilton Paris Opera. It is a great pleasure to hear you enjoyed your stay in Paris and I look forward to welcoming you very soon! My best regards, Jaklin Crosby Duty Manager More 

us
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 2 nights and when my daughter and I checked in, the associate was very pleasant and friendly. She found us a charming suite which was quiet and well decorated. There was construction on the street, but our driver waved to the doorman and he came quickly to retrieve our luggage at the corner. The breakfast in the... More 

Was this review helpful? Yes 1
Jaklin C, Duty Manager at Hilton Paris Opera, responded to this review

Dear ec2571, Thank you very much for your great feedback following to your recent stay in Paris. The City of Lights, the entire team of Hilton Paris Opera and myself hope to welcome you back very soon. My best regards, Jaklin Crosby Duty Manager More 

New Mexico
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a wonderful 5 night stay. Excellent location easy access to metro and walkable distances to many locales. Executive lounge a bit small, but comfortable. Breakfast room also nice. Breakfast and evening selections very good. 2 aspects that need improving - there is only one coffee machine in breakfast space which is wholly inadequate for the number of people... More 

Was this review helpful? Yes 1
Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Barry B, Thank you for your feedback. Your comments will be used for improvement of our lounge experience. I would love to personally make sure everything is perfect for your next stay. Feel free to reach me at morgan.mondoloni@hilton.com anytime ! Best regards, Morgan Mondoloni Guest Relations Manager More 

Bellingham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Hilton Paris Opera from May 6 through May 12. Prior to our arrival, I reached out to the Guest Relations Manager, Morgan Mondoloni, to ask for assistance in booking restaurant reservations which typically need to be made a month in advance and requested an early check-in among other things. Morgan went out of... More 

Was this review helpful? Yes 1
Morgan_Mondoloni, Guest Relations Manager at Hilton Paris Opera, responded to this review

Dear Moppet02019, It was such a pleasure to welcome you and your partner in the City of Lights (and LOVE also)! Your feedback is greatly appreciated and will be shared with the people mentioned in your comment. All the Hilton Paris Opera staff hope to welcome you back very soon ! Have a lovely day ! Morgan Mondoloni Guest Relations... More 

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