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Concorde Opera Paris

4.0 of 5 108 Rue Saint-Lazare, 75008 Paris, France
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Concorde Opera Paris
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Concorde Opera Paris
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1,014 reviews from our community

Traveler rating
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154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for 5 nights from Oct 8-13th 2014 and had an amazing experience. Though the hotel is undergoing renovations, I didn't experience any disruption in sleep at all. The hotel staff went out of their way to make my stay pleasurable. The exec lounge is fantastic, the food was very high quality. The lobby bar is... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

7:30 drilling noises all over. Dirty, old disgusting rooms. So small that if one gets dressed 2nd person has to stay in bed. Dust, workers, paint chaos. Not what you want from a 5* hotel. And definitely for that money. Hilton promised to invest 50 million - which will be needed (minimum) to transfer this place from an old worn... More

Was this review helpful? Yes 3
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Oliver R, Yes indeed, we are currently under a total renovation of our property. All works should be complete by Summer 2015. Even if it is a quite challenging period for us, our duty is to make every guest feel better than home. However, sometimes there are particular circumstances that unable us to give you entire satisfaction. We regret... More

Washington DC, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Hilton is taking over this hotel and it is being refurbished, but it was the human systems that were deficient. I checked in and had a few hours before I had to go to a meeting. I hoped to sleep a bit since I'd flown overnight. That never happened. There was no iron or board, and the guide said to... More

Was this review helpful? Yes 2
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Stephen S, Thank you for sharing your views. I am very concerned by your comments and a bit surprised. I can only regret and hope you would accept my apologies for this disfortunate series of issue. I can not explain your telephone and safe issue but that is true that a master swith is present at the entrance of... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I would not usually of chosen this hotel, but I had a Hilton voucher to use and this was in the best location for our needs. On arrival the refurbishment works were evident in the lobby, but nothing major to worry about. The trouble started when we reached the room which was in awful condition with paint peeling from walls,... More

Was this review helpful? Yes 3
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear TobyEM69, Indeed as you know, we are currently under a total renovation of our property. All works should be completed by Summer 2015. We thank you for sharing your views, which will help us focusing on immediate inprovement and sincerely hope you would accept our apologies for the disturbance caused. Hoping to have the pleasure to make you discover... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I've attached photos of the room. It is one of their 'Superior' rooms, so I shudder to think what their more basic rooms are like. Beds are dreadfully hard; pillows are lumpy. Rooms are not clean (exposed wires, filth in corners, bogeys on the wall!) and the internet is very flaky. We checked out after one night and moved to... More

Was this review helpful? Yes 5
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Chloe C, Thank you for sharing your opinion. We are deeply sorry that this time, you did not enjoy your stay. Actually, as said upon checking-in, no upgrade were available for the duration of your stay. We deeply regret that it conducted you to leave us earlier than programmed. Finally, please excuse our agent clumsiness, we just wanted to... More

Oslo, Norway
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel in mid-September 2014, and while it was nice, it was quite noisy, and it was undergoing a renovation which was a hassle!! There was scaffholding right outside the main entrance of the hotel, which made it less than appealing. Then, at about 07:30 a.m. the pounding and drilling inside the hotel would begin with the... More

Was this review helpful? Yes 4
concordeoperaparis, Responsable relations publiques at Concorde Opera Paris, responded to this review

Dear Guest, We would like to thank you for having taken the time to leave a comment further to your stay. It is really helpul for us in such a big transition. We are very sorry that the noise bothered you during your stay..We scheduled works construction time during the week day and later for the week-end. All along the... More

Top Contributor
94 reviews 94 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Transitioning into a Hilton brand, this 124 year old property is in an excellent location, staying away from the Champs Élysées crowds and touristic surroundings. Located right next to the train station and a main metro base, transportation is ample, although catching a cab at nights were a challenge. Lafayette and Printemps stores are about 5 minute walk and Rue... More

Was this review helpful? Yes 2
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for chosing to stay with us and thank you for your nice comments. Looking forward to welcome you back ! Morgan Mondoloni Duty Manager More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was surprisingly hard to find as it is swathed in sheeting from construction. The lobby too is under construction. Despite or because of that, the hotel charged me in full for my stay at check-in. In my experience there are three reasons a hotel would do this: 1. The place is awful and they don't want to lose... More

Was this review helpful? Yes 1
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for taking the time to answer our satisfaction survey. We appreciate your honest feedback about your stay, as it is a valuable tool to measure guest’s satisfaction and to make decision about what could be better. I have read your comments with great interest and I must say that they are very much detailed. Your input... More

London
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is transitioning to be a full Hilton property and undergoing refurbishment. If you are a Hilton Diamond member, don't expect anything above what you have booked and a very sparse executive lounge. The management don't seem to care about going the extra mile to make Diamond members stays that "little more comfortable". The hotel is an old building... More

Was this review helpful? Yes 2
Morgan_Mondoloni, Guest Relations Manager at Concorde Opera Paris, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments on Trip Advisor after your recent visit to the Concorde Opera Paris. Indeed, as you said we are under a total renovation of our property to become part of Hilton Worldwide Portfolio from January 2015. I am really sorry to hear that your were unsatisfied with... More

Redondo Beach, California
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

(Late Sep) We stayed 5 nights in a very comfortable, well appointed and recently renovated room in precious Paris. Very comfortable bedding. Has a lovely large marble bathroom and refrigerator in the desk with a modern TV. Very high speed Internet access. The breakfast room is large and has a delicious hot and cold items buffet. We enjoyed the lobby... More

Was this review helpful? Yes 2
concordeoperaparis, Responsable relations publiques at Concorde Opera Paris, responded to this review

Dear Barbara J, Thank you very much for your nice words. Your encouragement give us strengh to go further. We are so happy that you enjoyed Paris by train, bus or simply walking. Indeed, our city is full of beautiful things you can catch out easly as we are very central, next to the "Golden triangle". We are looking forward... More

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Additional Information about Concorde Opera Paris

Address: 108 Rue Saint-Lazare, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Concorde Opera Paris 4*
Number of rooms: 266
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Also Known As:
Concorde Opera Paris Hotel Paris
Concorde Saint Lazare Hotel
Concorde St Lazare
Hotel Concorde Saint Lazare

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