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Concorde Opera Paris

4.0 of 5 108 Rue Saint-Lazare, 75008 Paris, France
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Concorde Opera Paris
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Concorde Opera Paris
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1,081 reviews from our community

Traveler rating
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    240
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    78
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165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 4 nights in Dec. Room 153. Very nice and grand looking bar area. Room is newly renovated. Felt luxurious and new. Room is fairly large for Paris. Other floors are being renovated and renovation starts at 7:30am in the morning. Doesn't bother us since we're there to see Paris and not stay in the hotel all day. A... More 

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you some much for your feedback. Your nice words touches us a lot ! Even during this challenging period of renovation, our team is working hand in hand to achieve your expectations. Rest assured that our main goal is and keep being Your Satisfaction ! Awaiting to welcome you back in the city of love, Best regards,... More 

Carmel, Indiana
Top Contributor
78 reviews 78 reviews
14 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

i just stayed there for a few days. They are remodeling the entrance, and it's turning into a Hilton. I hope they have plans on remodeling inside. I stayed in the 4th floor and it definitely needs some work. The room has a small balcony that's very nice. Overall, it's good, it just needs some tender loving care. It's a... More 

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Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for your positive feedback ! Indeed, our location in the heart of Paris is very enjoyable for any fan of shopping ! Indeed, we are renovating the entrance of the hotel, but not only, every room will be renovated soon. By now, two floors are renovated and available by booking "Deluxe Room". Do not hesitate to... More 

Alexandria, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I received a room that was not renovated and it was horrible. I requested a renovated room and was charged an additional 60 euros per night. The morning of check out, the hotel had no electricity and I had to take the marble stairs in the pitch dark to reach the front desk. Two guys with flashlights helped check me... More 

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Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for your feedback ! I am sorry to hear our renovation works impacted your stay and truly apologize for it. Indeed, our renovated room are only available by booking the "Deluxe" category or by having a room supplement at the Front Desk. I hope, despite of this incident, I will have the pleasure of welcoming you... More 

Cairo
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I went to this hotel for a business trip, the location is very good near the shopping in the opera area but that is about it, the on going renovation is very noisy and they start very early in the morning, I had a nonrenovated room but you have to upgrade to a deluxe room for that, and it is... More 

Was this review helpful? Yes 1
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor. I am sorry to hear you we did not meet your expectations. Please accept our most sincere apologies. If you are willing to allow us a second opportunity, just let me know, we have rooms more quiet than others. Do not hesitate to contact me... More 

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

We are very impressed with the service and friendly staff. The location is very good but the room is very small comparing to the price. However, we are very impressed with the very professional concierge who is very supportive in all information and very friendly.

Was this review helpful? Yes
Morgan_Mondoloni, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you very much for your nice feedback. We hope to welcome you back soon to our property ! Best regards, Morgan Mondoloni Duty Manager More 

Hong Kong, China
Top Contributor
188 reviews 188 reviews
62 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is simply not up to scratch. It is currently under renovation and Hilton has a massive job to get this up to standard. The front desk staff need to be trained in basic hospitality and hotel standard. It is not a welcoming experience, when comparing to any hotel around the world. Rooms are dated and bed is quite... More 

Was this review helpful? Yes 1
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you very much for your time leaving us a comment further to your stay with us at Concorde Opera Paris. How sorry I am discovering that you did not like your stay with us ! Indeed, even in such a big transition period for us, we are constantly strive to achieve a high level of quality, service... More 

Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I probably caught this hotel on a bad day. They were replacing the front door but at the height of a Parisian cold snap. During the day, I can understand why the lobby and bar were cold. But in the evening? It seems it was impossible to make the place air tight so that, whilst sitting in the bar, cold... More 

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concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor further to your stay at Concorde Opera Paris. It really helps us to call into question and thus improve our service quality. I am awfully sorry to hear that you were staying with us during this cold day while mean door was replacing. I truly... More 

Paris, France
1 review
2 of 5 stars Reviewed 1 week ago

I knew the hotel is under construction, but I still believe the hotel shouldn't not put anybody in the un-renovated very small rooms. The room is very much under the standard of Hilton. The room wasn't very clean, probably also because there is a lot of construction going on. Also breakfast was not up to standard not in terms of... More 

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concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Alexander R, Thank you for taking the time leaving a comment further to your stay. Indeed, the hotel is undergoing a large renovation scheme to be lifting up to the right position as Hilton Opera Paris. On January we will be completely Hilton affiliated. Rest assured Alexander R that it is not all the impression we want you to... More 

Birmingham< Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here in November (primarily due to the location) I stayed here years ago, and the rooms, which were shabby and tired then, are still that way on upper floors. I had requested a renovated room, and there was certainly no price difference in being given a room with filthy carpet, threadbare furniture, and chipped bathroom tile. After a... More 

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concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear BarbofBirmingham, Thank you so much for having taken the time to leave a comment further to your stay. It is really important for us to continually improve our customer service. We are indeed following a full refurbishment scheme which will be completed on Summer 2015. Meanwhile, each floor is taking out of order floor by floor. Furthermore, those last... More 

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were given a very nice updated room with more plugs and USB ports than I have ever seen in a hotel. There were two USB ports and an outlet above each of the night stands--so convenient. I wish we had that at home. They have a nice lounge with a good breakfast and drinks and snacks in the evening.... More 

Was this review helpful? Yes
concordeoperaparis, Responsable relations clients at Concorde Opera Paris, responded to this review

Dear Ms. Punkicoleman, Thank you so much for those nice words you left further to your stay. What a pleasure knowing that you had a wonderful time with us in the city of lights ! We really do hope having the opportunity to welcoming you back here and making you discover our progress as Hilton Paris Opera. We would love... More 

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Additional Information about Concorde Opera Paris

Address: 108 Rue Saint-Lazare, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Concorde Opera Paris 4*
Number of rooms: 266
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Also Known As:
Concorde Opera Paris Hotel Paris
Concorde Saint Lazare Hotel
Concorde St Lazare
Hotel Concorde Saint Lazare
Hotel Style:
#344 Luxury Hotel in Paris

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