The hotel is a grand hotel next to the St Lazarae station. We stayed there for 3 nights. It is an impressive building with an amazing lobby. However once in the small room, things arent so impressive. The bed is quite small and generally uncomfortbale. The shower was not great at all. It couldnt decide whether it wanted to freeze...
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Dear K L,
Thank you for writting a comment further to your stay.
We are happy to read that you enjoyed your stay in Paris and took good note of your comments.
Please do accept our sincerest apologies for the inconvenience occured.
Hoping to welcome you back soon,
Regards,
Pauline Bertelle
Duty Manager
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The entrance is awesome!The lobby very luxurious and the receptionist very polite and helpful.
The best part of our staying there was that, they had candies, and rose petals covered our bedroom just hearing on the phone that we were visiting Paris on our occasion of our marriage anniversary!The room was a little dated,but the bathroom very nice.The queen bed...
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Dear Guest,
Thank you for taking the time to write this review about Concorde Opéra Paris. It is always nice to hear compliments about our staff and our lobby ! Be sure that we will share them with all our team.
Please, do not hesitate to ask for a renovated room for your next stay, as we are continuasly renovated...
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While there is no one major item wrong with this hotel, a number of small items add up to a really annoying place to stay. 1. A long check-in process with a strange attempt to upsell me to a junior suite for 8 euro, really 80 euro. 2. A one hour wait for my room which turned into 2 hours....
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Dear NeoNomad,
Thank you for taking the time to write a comment further to your stay.
We are happy to read that your enjoyed your parisian stay.
We sincerely regret not having met all your expectations and do apologize for the inconvenience caused. Kindly note that iron and iron table are available on demand.
We are at your disposal to...
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We were traveling by plane to Paris from Praha, very early in the morning. So we were tired when arrived to Paris. The hotel was a great deal, it has a nice hall. It was built for the exposition in Paris when the Eiffel tower was revealed back in the 1800's . Near to lafayette, half block of gare sain...
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Dear guest,
Thank so much for leaving a comment on Trip Advisor about Concorde Opera Paris.
We are glad to hear that your enjoyed our location and our very nice lobby ! Indeed, our hotel makes part of the french history.
We look forward to welcoming you again at the Concorde Opera Paris.
Regards,
Guillaume HERON
Duty Manager
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I must say, I wasn't impressed at all by the Concorde Opera Paris. My expectations were high given the location and the price and the grandeur that was promised on their website. I have to admit though that the entrance hall and lobby are impressive! If you are meeting someone down there though, make sure to be more specific than...
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Dear guest,
Thank you for taking the time to write this comment.
We sincerely regret not having met your expectations and assure you that we have read your comment carefully. Kindly be informed that we are currently planning to install an automatic bank card reader, so that we can save a precious time at check-in.
We hope to have the...
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Recently stayed at this hotel with my 12 year old son. Grand entrance and lobby is much better than the rooms which are quite small and basic. Adjoining rooms were quite noisy and doors had to be slammed to close them properly. On the first day our room wasn't made up and when I reported it there was no apology....
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Dear guest,
Thank your for taking the time to leave a comment about your stay at Concorde Opera Paris.
We sincerely do apologize for not having your expectations. We have taken good note of your remarks.
Thank you for helping us to improve the quality of our service.
We are looking forward to the pleasure of welcoming you back to...
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We stayed our final two nights at the Concorde Opera Paris hotel as they had a special on travelzoo. The hotel is nice and although our room was not ready when we arrived after noon the staff stored our luggage for us. Breakfast was bountiful with several options. Our one complaint was our room was extremely hot. We turned our...
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Dear guest,
Thank you for taking the time to leave your opinion about Concorde Opera Paris.
First of all, please accept our most sincere apologies for any inconvenience met. We actually encountered some technical issues with few of our windows which are now resolved.
We look forward to welcoming you again at the Concorde Opera Paris.
Regards,
Guillaume HERON
Duty...
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I stay here on a regular basis on business, the hotel is located in central Paris adjacent to Gare St Lazare, so is very conveniently situated for doing some shopping, dining out or sightseeing in the evenings after work. It is a very traditional Parisienne hotel, forget about a gym or English langauge television other than crappy CNN, but the...
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Dear guest,
Thank you for taking the time to leave a comment on Trip Advisor.
We are happy to hear that you enjoyed our excellent location. However, please do accept our sincere apologies for not having fully meet your expectations.
Indeed, we are renovating our rooms regularly, which is why some rooms seem more mordern than others. Also, kindly be...
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This is my second time staying (both business related) in this hotel and the experience has always been really good. Check in/out is quick and efficient. Rooms are small but beds are very comfortable although bathrooms are very old, shower and bath need updating. Food and service are top class. This time the conference facilities were used,situated right beside lobby...
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Dear Guest,
Thank you so much for leaving a such comment about Concorde Opera Paris.
We are happy to hear that you enjoyed your stay with us and we sincerely thank you for you loyalty.
Indeed, we completely revamped our lobby listed as a french historical monuments and we hope you like its new design !
Looking forward to welcome...
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Spent two nights there last week. I was booked in what looked like the lowest room category. Extremely small room, almost impossible to walk between the bed and the desk. The bathroom looked like it hadn't been renovated in ten years.
If you're sensitive to heat, be aware that rooms are very hot and that it is impossible to adjust...
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Dear Guest,
Thank you for taking the time to leave a comment on Trip Advisor.
First of all, we do sincerely regret not having met all your expectations. Indeed, we endeavor to improve the quality of our rooms and bathroom continuously. For your next stay, do not hesitate to book a Deluxe room, which are more spacious.
Please be informed...
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