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Holiday Inn Paris Gare de Lyon Bastille

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11 rue de Lyon | 12 Arr., 75012 Paris, France
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Holiday Inn Paris Gare de Lyon Bastille
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Holiday Inn Paris Gare de Lyon Bastille
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689 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

If you arrive to Gare de Lyon, this hotel is ideally located at 5 minutes walking distance. The lobby is nice and staff was competent. We booked this hotel because rooms were advertised in booking.com with a surface of 25sqm. I counted the surface in it and found 18sqm with perhaps 1sqm inaccuracy, but far from what was claimed to... More 

Was this review helpful? Yes
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear guest, Thank you for providing us your feedback and for choosing our hotel in Paris. We are sorry to read, that the size of our room did not meet your expectations. We would like to inform you that we have different size of room, and it is a pity you did not ask us a bigger size. it would... More 

Bangalore
Top Contributor
51 reviews 51 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Super location - short walk from Gare de Lyon. Huge room - we had taken an Executive room. Good breakfast - variety of hot food. Mix of modern facilities and classy architecture. Reasonable pricing, for both the room as well as the airport transport.

Was this review helpful? Yes
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear Guest, Thank you for staying with us and for your nice comment. We are very happy that you have appreciated our hotel. We hope to serve you in the future, and it will be a pleasure for us. Best regards More 

Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Our first trip to Paris and it was great! The hotel was OK, but needed some paradigm shifting of expectations. The rooms overall were nice, but I was not sure of how the shower drain worked as we ended up just pulling it off as the water was going to overflow. I am confused regarding the electric code in Paris... More 

Was this review helpful? Yes
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear guest, Thank you for providing us your feedback and for choosing our hotel in Paris. Note, that all your comments will be certainly taken into consideration. Thank you again for you comments wich will help us to improve our quality. We hope that you have enjoyed the rest of your trip. Best regards More 

New York
Top Contributor
54 reviews 54 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Terrific staff..especially Michael...Checking in was a breeze.. hotel is a little funky..Clean comfortable but quirky..For example no place to hang clothes...my room overlooked back of other building....But bed great small fridge terrific...metro two blocks...dozens of great restaurants within 5 minute walk...Great TV....Every question I asked at front desk was answered with a smile...I got specific directions I wish I could... More 

Was this review helpful? Yes
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear Guest, Thank you for staying with us and for your nice comment. We are very happy that you have appreciated our location and our service. We hope to serve you in the future, and it will be a pleasure for us. Best regards More 

Reading
Senior Contributor
47 reviews 47 reviews
39 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best hotel have stayed in recently in Paris (see other reviews). Very clean room with modern fittings, nice TV and good bed etc. Was upgraded to executive room which had Nespresso machine (not sure if standard rooms do too). Helpful reception. Did not take breakfqst due to eaely departure. Plenty of shops and restaurants in the vicinity. Would stay here... More 

Was this review helpful? Yes 2
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear Guest, Thank you for staying with us and for your nice comment. We are very happy that you have appreciated our hotel. We hope to serve you in the future, and it will be a pleasure for us. Best regards More 

Canberra, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed four nights in early April. The Hotel is nice enough. Room was nice and comfortable though small, not unusual for Europe. Staff friendly and helpful. Not in a great spot, just down the road from busy Gare de Lyon train station. Beggars outside the door, prostitutes across the road. Plenty of places to eat around the Hotel which is... More 

Was this review helpful? Yes 3
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear guest, Thank you for providing us your feedback and for choosing our hotel in Paris. Note, that all your comments will be certainly taken into consideration. Thank you again for you comments wich will help us to improve our quality. We hope that you have enjoyed the rest of your trip. Best regards More 

Scania, Sweden
Contributor
17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 15, 2015

Easy to get here from the Airport. Quick check in. Very friendly and polite staff. We were so pleased with our room. Clean and tidy. Very quiet for a good sleep. Coffee/tea facilities. Good value for the Money.

Was this review helpful? Yes 3
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear Guest, Thank you for staying with us and for your nice comment. We are very happy that you have appreciated our hotel. We hope to serve you in the future, and it will be a pleasure for us. Best regards More 

London, United Kingdom
Top Contributor
74 reviews 74 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 6, 2015

An adequate hotel close to Gare de Lyon station. Bedrooms and public areas are very clean and tastefully decorated and furnished. Average bathroom facilities including a powerful hairdryer, shampoo and shower gel. There's a small lounge area and a separate bar as well as a breakfast area. Service in the bar is a bit haphazard and on occasions it is... More 

Was this review helpful? Yes
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear guest, Thank you for providing us your feedback and for choosing our hotel in Paris. Note, that all your comments will be certainly taken into consideration. Thank you again for you comments wich will help us to improve our quality. Best regards More 

England
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed April 3, 2015

First off, first impressions - you can't get into the building as the doors are locked. I presume this is because it's a poor neighborhood or something. Reception, two people on it - one dealing with another guest, the other receptionist ignoring us. It feels like walking through an abandoned conference hall walking to the lift, odd tables with bottles... More 

Was this review helpful? Yes 6
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear guest, Thank you for providing us your feedback and for choosing our hotel in Paris. We are sorry to read, that you have a bad experience in our hotel during your stay and please accepte our aplologies. Note, that all your comments will be certainly taken into consideration. Thank you again for you comments wich will help us to... More 

Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 30, 2015

We actually had closet space and could walk all around our king size bed! Perfect iron railing balcony with views of classic french architecture was exactly what I had in mind. Short walking distance to the Gare de Lyon (and other train stops once you know your way around) means you are poised to go anywhere in Paris or outside... More 

Was this review helpful? Yes 1
XAVIER D, Directeur général at Holiday Inn Paris Gare de Lyon Bastille, responded to this review

Dear Guest, Thank you for staying with us and for your nice comment. We are very happy that you have appreciated our hotel. We hope to serve you in the future, and it will be a pleasure for us. Best regards More 

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