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Royal Garden Champs Elysees

#1,502 of 1,795 Hotels in Paris
218-220 rue du Faubourg Saint-Honore | 8th Arr., 75008 Paris, France
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Royal Garden Champs Elysees
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Ranked #1,502 of 1,795 Hotels in Paris
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227 reviews from our community

Traveler rating
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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Gaithersburg, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This is not a 5-star hotel but neither is the price 5-star. But if you want a better than average room with a great location, then this is the place. The facility is really a 3-star but the extra star is driven by RGCE's great staff. Their language skills are great and their desire to be helpful even better. In... More 

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Frankly, I don't recommend it at all for anyone.. Very bad service, rooms extremely small, bad small, no wifi for 2 days!!! Maintenance is very lousy and most shocking of all the service breakfast area is unacceptable and small. Don't come here

Was this review helpful? Yes 1
Bristol
Contributor
12 reviews 12 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed February 14, 2015

Stayed here for one night. We had to change rooms immediately as it was so dirty. The Hotel is grim to say the least. Eventually the staff gave us an upgraded room, which was about 2 star in UK terms. Very disappointing.

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 20, 2015

I travels with my family, husband and two teens daughters. The room had a good size, but there was no proper working wi-fi, we observed dust on the furniture, the television wasn't working and there was malfunction of the lights and the telephone on the room. The coffe was ok and the employs were helpful.

Was this review helpful? Yes 3
Management_RGCE, Responsable relations publiques at Royal Garden Champs Elysees, responded to this review

Dear Madam, First of all I would like to thank you for having given us your opinion on TRIP ADVISOR. We took note of all you remarks and we are very sorry for the incidents caused during your stay. Our clients satisfaction is one of our priorities, pleased be assured we are doing our utmost to improve the mentioned services.... More 

Limerick, Ireland
Top Contributor
61 reviews 61 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 12, 2015

We booked into the Royal Garden Hotel in December to be near the Champs Elysee to see the Christmas market. We had only a 20 minute walk to the market which was perfect. This is a really good hotel and we were lucky to get a good rate at the time. Nice reception, friendly and efficient staff and a cute... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 28, 2014

Good location and hotel is clean. Our room was in need of some maintenance though. The beds were squeaky and the headboard wasn't secured so banged every time we moved. Gaps in floorboards where they weren't fitted properly, broken tiles on the vanity unit and the toilet flush was broken and fell off every time you touched it. Overall it... More 

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Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 29, 2014

When u read the reviews in trip advisor, you think the place is dirty, middy, crappy and totally not worth it. Ok, this is not a 4stars hotel, but 3 at its best. However, the reception is nice, large and the staff very very professional. We got there and without saying anything we got a double upgrade to an apartment.... More 

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Mumbai
Top Contributor
80 reviews 80 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 19, 2014

Service apartment clean, with a broken double bed in the living room. No kettle for tea though the breakfast included in the tariff was excellent. Location on the street next to Champs Elysee- about 5 mts. from the bus-stop and 15 mts walk from Metro station situated near Arc de Triomph. Reception staff, polite and helpful. Overall, ok.

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Pisa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 9, 2014

This is not a 4 Star hotel, at best a 3 Star. People at hotel very nice, When I arrived I had no lights in room, I had to wait fora a technician to fix the problem, the next morning I went in shower no warm/hot water, had to change rooms in new room could not work safe properly ,... More 

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Management_RGCE, Responsable commercial at Royal Garden Champs Elysees, responded to this review

Sir, Thank you for your email and your comments. We are really sorry for the incidents caused during your stay but we cannot allow you to say our staff would let you sleep in the street. Our clients satisfaction is one of our priorities and all our employees are doing their utmost to help resolve any kind of problems We... More 

RCGenk
Top Contributor
141 reviews 141 reviews
107 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed November 6, 2014

A little fact everyone knows about Paris: It's in the top 10 of most expensive cities in the world (arguably, the top 5). So, when you find a hotel within stumbling distance of the Champs-Elysées and within a 25' walk of the Eiffel Tower, for the price they were advertising, ... you should not expect a "Four Seasons"-experience. Yes, this... More 

Was this review helpful? Yes 3
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