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BEST WESTERN Hotel Eiffel Cambronne

3.0 of 5
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46, rue de la Croix Nivert, 75015 Paris, France
BEST WESTERN Hotel Eiffel Cambronne
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Ranked #896 of 1,793 Hotels in Paris
A recent review
3 of 5 stars reviewed 1 week ago
Jamie M
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232 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver Island, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Best thing? 20 minute walk to the Eiffel Tower/Hop on Hop off buses... Worst thing? Every staff member on the front desk has a chip on their shoulder and needs to learn to be polite. We asked two separate staff members if they could make a local call for us as we needed to confirm a pickup time for a... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel is the location, nice walk to the Eiffel Tower and a two minute walk to the metro. There's a nice little bakery across the road and a supermarket. The male receptionist who greeted us seemed nice enough but had no other interaction with any other members of staff. We never really had any problems... More 

Was this review helpful? Yes
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Jamie, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Miami, Florida
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is extremely helpful. The room which I was assigned at first, though very clean had a funky smell. I was immediately transferred to a different, larger room ... and more importantly, I saw how they brought industrial machines to deep clean that first room. This small hotel is quite close to the Cambronne metro station, about 2 blocks.... More 

Was this review helpful? Yes
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear EST54, On behalf of the team BEST WESTERN, many thanks for your comment. We wait for the pleasureto welcom youagain among us. More 

Bend, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had an overnight layover in Paris. It was my first time there and I needed something inexpensive and convenient to my VERY SHORT itinerary. The Best Western Hotel Eiffel Cambronne was a great choice. While it wasnt' the closest to the airport (70 eruos) via taxi, once I got checked in, I found it was a nice location. The front... More 

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bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear John, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Many thanks for your kind words and we hope you will come back and see us... More 

Perth, Australia
1 review
5 of 5 stars Reviewed May 4, 2015

This hotel is excellent. We had a group of 23 staying in April and the staff were extremely friendly and efficient. The room are small but always beautifully clean and very modern bathrooms and great showers. Buffet breakfast lovely. Hotel is very convenient to shopping and the Metro as well as the Eiffel Tower (10 mins) Would recommend it for... More 

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bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Leanne, Thank you so much for your comment and your nice word that you have used to specify our hotel and team. We hope to see you soon in our hotel; with your friends. More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

Hi! We stayed for 2 weeks and we had a great experience! Staff was very friendly, spoke English and very accommodating. The hotel is located about a 10 to 15 minute walk away from the Eiffel Tower. It is also close to 3 Metro stations (HINT: keep your metro ticket and the receipt on you at all times even though... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Amanda, Our team thank you for your lovely words about our hotel and we hope to see yousoon because it was also a pleasure for us to welcome you. More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 24, 2015

We bid on this hotel through Priceline.com, and scored a really good deal of USD 90/night. The hotel on Booking.com was going for an average of USD 150/night. The hotel was in a great location, with the Metro and a McDonald's within walking distance, both being super useful for us. We didn't have a very pleasant stay at this hotel.... More 

Was this review helpful? Yes
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear M W, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More 

Travelers are raving about these Paris hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 11, 2015

This hotel is well-located close to the metro. The rooms are small but functional. The elevator is too small. If you are traveling with a group - the elevator will make checking-in and out every difficult. BEWARE OF MANAGER - we were staying with a small group of Americans. The manager was the rudest employee of a hotel I have... More 

Was this review helpful? Yes 2
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Thomas and members of the group I just write an answer to Peter and Nyack. I am the manager and I am sincerely sorry to know that your stay was not as nice as we wanted to be I would like to apologize about all these problems. II regret very much to be away on business during your stay.... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 10, 2015

I stayed her last week with a school group and was baffled by how rude the manager was. The hinge on our door was broken and, as a result, the door would slam. The manager heard the door slam while he was fixing the handle on the door across the hall and banged on our door. He then yelled at... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear guest, Thank you for the time you spent to write this comment. Every opinion is useful to improve our service and we thank you for that. We are sincerely sorry to know that your stay was not as good as we wanted to be and we would like to apologize for that. I am the manager and I am... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2015 via mobile

Some of the rooms in the hotel hs a beautiful view but it was extremely small and the tooms with two beds were practically one small bed. It was extremely small. The manager was horrible he yelled at my group of 27 people for no reason. He was extremely rude and even yelled at us when trying to get up... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Nyack, I just sent a reply to Peter, a member of your group. I am the manager and I am so sorry to be away on business with th BEST WESTERN FRANCE congress during your stay. I am very sorry that your stay was not as good as we wanted to be. I promise you that everything necessary will... More 

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