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BEST WESTERN Hotel Eiffel Cambronne

3.0 of 5
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46, rue de la Croix Nivert, 75015 Paris, France
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BEST WESTERN Hotel Eiffel Cambronne
Best prices for: 1 room 1 guest
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222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent. We had a group of 23 staying in April and the staff were extremely friendly and efficient. The room are small but always beautifully clean and very modern bathrooms and great showers. Buffet breakfast lovely. Hotel is very convenient to shopping and the Metro as well as the Eiffel Tower (10 mins) Would recommend it for... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Hi! We stayed for 2 weeks and we had a great experience! Staff was very friendly, spoke English and very accommodating. The hotel is located about a 10 to 15 minute walk away from the Eiffel Tower. It is also close to 3 Metro stations (HINT: keep your metro ticket and the receipt on you at all times even though... More 

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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We bid on this hotel through Priceline.com, and scored a really good deal of USD 90/night. The hotel on Booking.com was going for an average of USD 150/night. The hotel was in a great location, with the Metro and a McDonald's within walking distance, both being super useful for us. We didn't have a very pleasant stay at this hotel.... More 

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bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear M W, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2015

This hotel is well-located close to the metro. The rooms are small but functional. The elevator is too small. If you are traveling with a group - the elevator will make checking-in and out every difficult. BEWARE OF MANAGER - we were staying with a small group of Americans. The manager was the rudest employee of a hotel I have... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Thomas and members of the group I just write an answer to Peter and Nyack. I am the manager and I am sincerely sorry to know that your stay was not as nice as we wanted to be I would like to apologize about all these problems. II regret very much to be away on business during your stay.... More 

New York
1 review
1 of 5 stars Reviewed April 10, 2015

I stayed her last week with a school group and was baffled by how rude the manager was. The hinge on our door was broken and, as a result, the door would slam. The manager heard the door slam while he was fixing the handle on the door across the hall and banged on our door. He then yelled at... More 

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bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear guest, Thank you for the time you spent to write this comment. Every opinion is useful to improve our service and we thank you for that. We are sincerely sorry to know that your stay was not as good as we wanted to be and we would like to apologize for that. I am the manager and I am... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2015 via mobile

Some of the rooms in the hotel hs a beautiful view but it was extremely small and the tooms with two beds were practically one small bed. It was extremely small. The manager was horrible he yelled at my group of 27 people for no reason. He was extremely rude and even yelled at us when trying to get up... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Nyack, I just sent a reply to Peter, a member of your group. I am the manager and I am so sorry to be away on business with th BEST WESTERN FRANCE congress during your stay. I am very sorry that your stay was not as good as we wanted to be. I promise you that everything necessary will... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2015 via mobile

I was booked to stay here with 27 other people. It was pretty nice at first cause we took up almost the whole place doubling up in the rooms. We were told each room has two beds so being from New York we expected at least full size. These beds were smaller than college dorm room beds. Also the manager... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Peter, Thank you for the time you spend to write this comment. Every opinion is useful to improve our service and I thank for that. I am sincerely sorry to heart that your stay was not as good as we wanted to be and we would like to apologize about it. Usually, the reception staff is courteous, friendly and... More 

Guildford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 23, 2015

We booked this last minute for a break last August. Good price and very helpful staff as we arrived a lot earlier than planned but they sorted our room for us. The room wasn't huge and there were a lot of students staying so it was quite noisy in the corridor. The decor could do with being updated and the... More 

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bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Stephanie, Thank you for your nice comment. The whole team joins me to thank you very much. We will be always ready to offer you the best welcome and best service; come back when you want, you are at home. Sincerely yours More 

Driffield, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 17, 2015

Had three nights in Paris and we stopped at this hotel due to its closeness to the Eiffel Tower. What a hidden gem, the staff were so helpful especially Jonathan and Anastassia on reception and the lovely in charge of the breakfast area. Only ten minute walk to the Eiffel Tower but we could see it from our room at... More 

Was this review helpful? Yes
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Steve, A thousand times thank you for your kind words. Come back when you want; you are at home. sincerely your More 

Gurgaon, India
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

A view of eiffel tower from your room - sparkling every hour, the cambronne streets , the wonderful bakery right next door - this hotel is all about location. The staff is english speaking and very helpful and accommodating . The rooms are big enough (though we stayed in the suite - which was very quiet and HUGE , with... More 

Was this review helpful? Yes 1
bwcambronne, Directeur général at BEST WESTERN Hotel Eiffel Cambronne, responded to this review

Dear Richa, We thank you so much for posting a nice review on Tripadvisor. We also were very happy to have you staying with us again. Making our guests happy and giving them the best is always our primary concern. We hope to see you again very soon. Kind regards. Azeddine More 

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