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HI MATIC

#1,009 of 1,791 Hotels in Paris
71, rue de Charonne, 75011 Paris, France (Formerly Bastille Charonne Hotel)
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1 room 1 guest
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HI MATIC
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344 Reviews from our TripAdvisor Community

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Traveler rating
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    86
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 4, 2015

This is a great hotel and greater potential to be a nice boutique hotel, Location is nice and most importantly the staff is awesome. Samy and Charlotte were very nice and helpful, they go out of their way to help. Rooms are nicely designed and got a charm to it but very tiny like most of the hotels in Paris.... More 

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Torino, Italia
2 reviews
5 of 5 stars Reviewed June 25, 2015

We have been in this hotel with my wife for our first year of marriage. It has been a wonderful stay, receptionists are very kind and helpful. Rooms are quite small but very well organised and very clean (my wife is allergic to dust mites and she never sneeds), and bathroom was small but wonderful!  If I should find some... More 

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San Diego, California
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 18, 2015

this hotel is still under construction. Its very basic there is a bed, small bathroom, tv. very little room for luggage. there is no way to actually the door and not allow the maid to come in. even when you lock it she can still walk in, they do not knock even. there is no do not disturb signage. the... More 

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London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 5, 2015

I found this hotel on Ebookers and booked for a one night stay as was visiting friends who lived nearby. Was a little wary from pictures on Tripadvisor and from entering the building but was delightfully surprised when I got to my room. Check-in was quick and without hassle. The hotel is currently being renovated (I think it used to... More 

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M M, Réceptionniste at HI MATIC, responded to this review

Dear Meena, Thank you so much for your comment, it help us to improve our quality to satisfy our guests. We are very happy that you appreciated our hotel and we will be glad to receive you soon. the hetel will be renovated 100% for september under the new concept, The lobby and breakfast space will be designed like a... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 6, 2015

This is more of a hostel that has been turned into a hotel. It's not terrible, but just very small. The room was clean but very small for 2 people. I was sharing with someone else and the bathroom was pretty much in the same room, we asked to change on the first night but they said it was all... More 

Was this review helpful? Yes 1
Management response:

Dear GlobeTraveller152, Thank so much for your contribution, your opinion is very pecious, it help us to improve our service quality. Of course, you chose a MiniCabane room (the smallest category) this room is double bed but it's appropriate to be occuped by a single occupant. We aupgraded you for the rest of you stay, and we are happy that... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 29, 2015

Me and my boyfriend stayed in the Hi-matic last November for a long weekend. We had read the reviews, and knew what to expect, but the reality of actually staying in one of the Hi-matic tiny cramped rooms was quite extreme. Worst that the lack of space (we had a mattress on a sort of crash mat set up on... More 

Was this review helpful? Yes 1
M M, Responsable réception at HI MATIC, responded to this review

Dear Elcy96, we thank you for your review on trip advisor website and we regret that your stay was not up to your expectations. This concept, is like "japan style" with a futon on the floor and optimising a relatively small space (like a lot of rooms in Paris) .Thids kind of room with a particular concept, is indeed appreciated... More 

1 review
5 of 5 stars Reviewed March 23, 2015

I stayed in the HI MATIC, with my son, very friendly staff, very clean, the hotel was next door to a bakery and across the road from a supermarket, loads of cafes and restaurants and only 5 minutes from the metro. I loved the hotel and would stay here again

Was this review helpful? Yes
M M, Responsable réception at HI MATIC, responded to this review

Hi There Mary ! we are really glad to hear that you enjoyed your stay. This concept has nothing to do with traditional rooms and we try every day to share this idea with our customers. Indeed, we've got an Ideal location next to the famous "place de la Bastille" which allows you to take advantage at the most of... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

The cleaning staff left the medication from the previous visitor behind the matrass, which shows that the room was not cleaned properly. The Food wasn't organic (As mentioned in their descripton) and also verrrry small. There was nobody to change the batteries of the safe, even after asking two times, so we had to hide everything. Our room was so... More 

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M M, Responsable réception at HI MATIC, responded to this review

Dear Thierry, First, we thank you for your comment, it allows us to move forward and rectify problems within our hotel. Regarding the cleanning and reception ,we're going to check with all staff to know what's happened . Then, our rooms are not really large but layout is organise to maximize space. We are located 5 min by step from... More 

Gloucestershire, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

Stayed for 5 nights, was very comfortable and although it was very basic it had everything we needed. The shower was in the room and everything was very confined however we wernt 'pushed for space' as the bed area was very big and nice to chill out on. The staff were very friendly, didn't use many of the hotel facilities... More 

Was this review helpful? Yes 1
M M, Réceptionniste at HI MATIC, responded to this review

Dear guest, we are very glad that enjoyed our hotel and our services. We try to do our best to satisfy our guests, we hope to welcome you soon with a new concept and a best quality service. Samy More 

Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 31, 2015

Stayed one night, and very much enjoyed the efficiency and playful design of this budget hotel. The room was tiny, but packed everything in. The shower and toilet cubicles were within the room; the bed was formed of futon mattresses, and every detail is designed with fun, space efficiency and colour. We slept very well, though disturbed by rowdy people... More 

Was this review helpful? Yes 1
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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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