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3.0 of 5 Boutique Hotel   |   71, rue de Charonne, 75011 Paris, France (Formerly Bastille Charonne Hotel) (République)
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Ranked #1,090 of 1,796 hotels in Paris
A recent review
3 of 5 stars reviewed 2 weeks ago
moba510 London, United Kingdom
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254 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Good location, 5 min from the metro and from a bus that takes you straight to the Louvre and another to Gare du Nord. Lively street with plenty of cafes and bars, most open until 1 am. The hotel staff is helpful and the room very clean. It is indeed a bit cramped but if you spend all day outside... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2014

On positive side, fair to say that I had an acceptable stay. It's relatively cheap and booking with 6 hours notice did what I needed to be in town. The design is interesting. Highly stylised. Great colours and interesting approach to room design. Breakfast is basic but satisfying and a nice room to eat in. Wouldn't go back but it... More

Was this review helpful? Yes 2
M M, Directeur général at HI MATIC, responded to this review

Dear Joseph, Thank you for sharing your experience with the Tripadvisor community. We pleased you enjoyed Hotel Hi Matic design and location... we appreciate you mention our hotel is good value for money. FYI there are some rooms with en suite bathroom, next time please feel free to ask at front desk we would be happy to give you one.... More

19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 15, 2014

I booked it by Internet without checking the details. The room is a cabin. Not bad IF the architect had given some thoughts about the guests, not only a quirky design. No bed. Mattress on the floor. The room could have fitted a bed if they wanted to. The furniture is in wrong places. Which makes it uncomfortable and cramped.... More

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M M, Directeur général at HI MATIC, responded to this review

Dear Guest, Thank you for your review. We are very sorry that you are disappointed with the accommodation. Since our room and hotel are fully described in the booking website, a quick glance at it would have helped you to understand our hotel concept. Our breakfast is fully organic, (which is rather unusual in Paris and hardly to find in... More

Porto, Portugal
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 24, 2014

I found this hotel early this year on a pit stop for 3 days in Paris. Good price, nice location if you like alternative shops and environment. Metro 5 min walk. The hotel appeals to ecological attitude, nice breakfast. Rooms are very small, not ideal for families. Perfect for anyone who's is visiting the city on backpacker or business and... More

Was this review helpful? Yes 2
M M, Directeur général at HI MATIC, responded to this review

Dear Jorge, Many thanks for sharing your Hi Matic experience with the whole Tripadvisor community. Our property is indeed located close to the Metro station and within walking distance from Bastille Opera House. We are glad you appreciated our Organic breakfast and enjoyed your stay in Paris. We look forward to welcoming you back on your next trip to our... More

London, Canada
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2014

As a base from which to explore Paris, this is a fantastic hotel. We chose Hi Matic because of its convenient location (close to a Metro station and lots of bars and restaurants), environmental credentials and overall unique character. The beds were incredibly comfortable and breakfast was included, which is unique for Paris. The breakfast was delicious and filling and... More

Was this review helpful? Yes 1
M M, Directeur général at HI MATIC, responded to this review

Dear Guest, Thank you for your nice comment. Hi Matic is indeed conveniently located for sightseeing. We are delighted you had great time with us. We hope to see you again soon. Best regards More

Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 13, 2014

I don't usually bother with hotel reviews - I am pretty certain this is my first ever. Keep in mind I am a person who has slept in their car dozens of times. I also frequently camp in a tent in the winter, in Canada. So I am not necessarily hard to please. The WORST part of the hotel is... More

Was this review helpful? Yes 4
M M, Directeur général at HI MATIC, responded to this review

Thank you for taking the time to review your recent stay at Hi Matic Hotel. I am sorry to read that you did not enjoy your stay at Hi Matic. After reading your detailed comments regarding the shower hose, I have immediately gathered my housekeeper and maintenance man and we have put in place all the right measures to avoid... More

Ventura, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2014

This was my worst hotel experience ever and I've traveled a lot. The hotel is very unusual. The room reminded me of a classroom for pre kinder kids. The mattress was basically on the floor and to watch television I had to do it from the bed. But the worst part was the rude behavior by the afternoon manager. There... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
MARTINEZ M, Directeur général at HI MATIC, responded to this review

Dear guest, Thank you for taking the time to share your valuable feedback about your experience at Hi Matic Hotel. We are very concerned to learn that the decoration was not to your taste, despite the fully description on our website. The PC located in the reception is not a self-service one. It is actually the workstation of our receptionist... More

Riga, Latvia
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

So sorry to see so many average reviews. It's a great place for young people, with limited budget. Great location, rooms were clean and fancy. "Organic" breakfast was an extra, that not all hotels were including in price. I would recommend this place for travelers in their twenties.

Was this review helpful? Yes 1
Frederique D, Directrice at HI MATIC, responded to this review

Dear ArinaRiga, Your compliments encourage us. Hi Matic is your hometown in Paris ! Many cheers and see you soon I hope, Frederique More

Southam, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 28, 2013

Much too small for my taste. To get to the toilet or shower you must step over the mattress on the floor. There was not enough room to sit at the fixed 'desk'. I had to sit at an angle. Lighting is inadequate for reading. I don't think I have ever seen a light bulb that dim. Wi-fi was good.... More

Was this review helpful? Yes 1
Frederique D, Directeur général at HI MATIC, responded to this review

Thank you for the compliments about the staff Matic hi :). Indeed, the strength of a hotel, it was his staff and service, is not it?. When you say that the staff is less "useful" to check out, this is actually the check out was so just thought (simply handing over the key automatically in the terminal). Again, your comment... More

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Additional Information about HI MATIC

Address: 71, rue de Charonne, 75011 Paris, France (Formerly Bastille Charonne Hotel)
Location: France > Ile-de-France > Paris > République
Price Range (Based on Average Rates): $
Hotel Class:3 star — HI MATIC 3*
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Also Known As:
Hi Matic Hotel Paris

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Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#158 Best Value Hotel in Paris
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Official Description (provided by the hotel)
HI MATIC is the latest accomodation project deriving from the thoughts of HI Life that have started at the creation of hôtel HI in 2003.HI MATIC is not a budget or a low cost hotel,HI MATIC will respond to a current need : a new type of hotel, practical and accessible, mixing codes of an urban hotel and country side bed and breakfast, with strong ecological values.HI MATIC has 42 rooms located in the Bastille area.Opening April 2011 ... more   less 
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Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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