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Terrass Hotel

4.0 of 5
12 rue Joseph de Maistre, 75018 Paris, France
Hotel amenities
Special offer
Free breakfast
Terrass Hotel
Ranked #349 of 1,839 hotels in Paris
4.0 of 5 stars 310 Reviews
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310 reviews from our community

What travelers say about this hotel
  • Eiffel tower(6)
  • Metro station(5)
  • Very comfortable(4)
  • Junior suite(4)
  • Moulin Rouge(3)
Traveler rating
    152
    105
    30
    16
    7
Only show reviews for Family (25) | Couples (127) | Business (35)
Date Rating
Reading
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 22, 2012 NEW

Hotel is very well located - we had a view of the eiffel tower in the distance and lots of good restaurants and cafes nearby. Staff helpful and the hotel was very well set out with beautiful orchids and a display of paintings in reception while we were there. This would be my first choice when I next go to... More

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Brisbane
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

This is an excellent hotel in a fantastic location. While it's hard not to enjoy Paris at Christmas, this hotel and its location made it even more enjoyable. The rooms were very clean and comfortable and the staff were very friendly and helpful. Our room looked out across the city to Eiffel Tower. The roof-top terrace has some great views... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
May 11, 2012

Dear Dan T, First of all I would like to thank you in the name of our staff for writing this review on TripAdvisor. Our staff takes pride in making sure that every guest has an enjoyable stay. So thank you for your kind words and comments and we look forward to welcome you back soon. Warmly, Best regards, Jean... More

Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 20, 2012
3
people found this review helpful

Good location if tourist, food great, hotel room 601 was a little step back in time, very chintz. Bathroom ok, but shower needed descailing poor output, smell very bad from drains or something in the bathroom, never lessened and needed to keep door closed. No view from room, other than courtyard. The switch next to bed unmarked is for the... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
May 11, 2012

Dear Yorkieholidays, We first take this opportunity to thank you for your kind interest in the Terrass Hotel. Please be assured we give a lot of care to any remark, good or bad, that our guests can bring. We consciously read your feedback on Trip Advisor and be assured that it is with great regret we read that your stay... More

Singapore
Senior Contributor
41 reviews 41 reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 19, 2012

I spent 2 nights at this hotel and still have a mixed feeling. Of course it deserves 4 stars (as per French ranking system) but for the price there are things that need to be fixed. My room, #114, was really small. Hopefully I was just by myself. It was too warm in the room even though heater not turned... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
May 11, 2012

Dear LaurentP_10, Following up your last stay at the Terrass Hotel, we would like to apologize for the inconvenience you encountered. All comments are valuable to us as they help us improve the quality of service to our guests. I do hope we will have the pleasure to welcome you again and that you will give us the opportunity to... More

Wembley, United Kingdom
Top Contributor
73 reviews 73 reviews
Reviews in 41 cities Reviews in 41 cities
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed March 21, 2012
3
people found this review helpful

This property has a certain old-world elegance. Check-in was quick in the wood-toned lobby area. Despite a heat-wave in mid-March, the famous rooftop bar was not open yet. The hallways were decorated with Paris scenery and dark hues. Room size was good by Paris standards and the renovations were quite clever in their use of space, especially in the bathroom... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
April 17, 2012

Dear Wembleygal, Thank you for staying at The Terrass Hotel on your recent trip to Paris and for taking the time to share your review with us. Although style and decor is subjective, I am naturally disappointed to read that our product did not meet your expectation and left you reticent to return to the hotel. I am sorry we... More

Liverpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2012
1
person found this review helpful

Friendly welcoming staff. Opulent reception and bar area. Lovely room with excellent seating area and tea and coffee making facilities. Good breakfast provided in restaurant, but the restaurant was not open for any other meals. However there are plenty of places to eat and drink within strolling distance. Perfect views across Paris to the Eiffel Tower from our room. Not... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
March 6, 2012

Dear Patsy2652, Your very kind comments are much appreciated and it is very pleasing indeed to read of your enjoyment staying at The Terrass Hotel. Thank you for taking the time and trouble to write and to share your memorable experience with us. With kind regards, Jean-Patrick Lebrun - General Manager More

Chicago
Top Contributor
68 reviews 68 reviews
Reviews in 51 cities Reviews in 51 cities
130 helpful votes 130 helpful votes
2 of 5 stars Reviewed February 4, 2012
6
people found this review helpful

After having stayed at Terrass for three days and now looking at the other reviews, I have to wonder if I was at the same hotel. It is not often that I say “never again” but Terrass is one of those places where I won’t be back. This is as close to a "one" star as I have been with... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
February 8, 2012

Dear Ordflyer, First of all, we would like to thank you for taking the time to explain what happened as all comments are valuable to us and help us maintain the quality of service to our guests. We are deeply sorry about the inconvenience you encountered during your stay at the Terrass Hotel. Please be aware that we constantly try... More

Nashville, TN
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2012
2
people found this review helpful

This December was our third trip to Paris. Always tough to compare but all six of us in my family think we would return to the Terrass hotel and to the MOntmartre area. We liked the location of the hotel, the ease of catching the bus,the neighborhood with little stores, shops and bistros, the wonderful desk help, comfortable rooms,free wifi... More

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See 5 more reviews by mugsyNashville_TN for Paris
Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
February 2, 2012

Dear mugsyNashville_TN, We were delighted to welcome you at The Terrass Hotel and we are glad you enjoyed your stay with us ! I thank you on behalf of our team for the nice comments your wrote and hope to welcome you again very soon. Best regards, Jean-Patrick Lebrun - General Manager More

New Malden, Surrey
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2012
3
people found this review helpful

We booked a junior suite for a night's stay and were very impressed with the standard and size of the room. The hotel itself is in a great location to enable you to explore Monmartre and close by to the Moulin Rouge. We found the conceiage very helpful and he recommended a great restaurant off the beaten track which we... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
February 2, 2012

Dear bmatt1407, We are so pleased to read that you enjoyed your stay at the Terrass Hotel and we would like to thank you for this kind comment. We are all looking forward to have the pleasure to welcome you in summer to enjoy our roof top bar ! Kind Regards, Jean-Patrick Lebrun - General Manager More

Ireland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 12, 2012
4
people found this review helpful

My girlfriend and I stayed here over New Years and had a largely positive experience. The hotel is perfectly located if you like the bohemian feel of Montmarte. The Sacre Coeur is nearby and the front facing rooms offer views of the Eiffel Tour (and Montmarte Cemetary!). The room was comfortable and beautifully decorated, if a little on the small... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
January 23, 2012

Dear dimples09, First of all, we would like to thank you for taking the time to explain what happened as all comments are valuable to us and help us maintain the quality of service to our guests. Regarding your last stay at the Terrass Hotel, we wanted to apologize for the inconvenience you encountered. Please be assured that we have... More

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Additional Information about Terrass Hotel

  • Terrass Hotel Paris
Address: 12 rue Joseph de Maistre, 75018 Paris, France
Price Range: $$$

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Terrass Hotel
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