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Hotel Serotel Lutece

3.0 of 5 2 rue Berthollet | 5th Arr., 75005 Paris, France
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Hotel Serotel Lutece
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Hotel Serotel Lutece
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171 reviews from our community

Traveler rating
    40
    70
    36
    12
    13
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38
63
11
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I'll start out by saying that the hotel is very pretty. It's clean, comfortable and the location is wonderful; however, we did have a small problem during check-in. Upon arriving at the hotel, we were lied to by the manager and told that our room had experienced a water leak and we would have to be moved to another hotel.... More 

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

We checked in to this lovely little hotel with the understanding that breakfast was not included. Yet the clerk that checked us insisted that breakfast was included. At check out we were charged what amounted to $100 for breakfast. When we questioned it & explained what the other clerk had told us all of a sudden the clerk stopped speaking... More 

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Ghent, Belgium
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stephanie made check in a breeze. Our room (402) was lovely with a double door that opened to a patio on Rue Berthollet. Breakfast was reliable with lots of hard boiled eggs, fruit, lots of breads and pastries, yogurts, cheese and meats, hot coffee, hot milk, cocoa and cereal. Full to brim, we headed out every day to a bus... More 

Was this review helpful? Yes 1
Tweed Heads, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2014

This hotel is located in a very nice area in the Latin Quarter and I felt safe walking around at night. My room was clean and well presented, though small (which is normal in Paris) - the space is well utilised. The bed was very comfortable and the bathroom modern. Staff were very friendly and helpful.

Was this review helpful? Yes 1
PERTH
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 22, 2014

Good location with easy access to popular landmarks via metro or bus. The bus no. 21 is located about ten metres from the hotel door, and the stop across the road (21) leads to the Luxembourg gardens, louvre and opera (rue Claude Bernard). Shops, cafés, Japanese restaurants, bakeries, markets and convenience stores located a five min walk away on rue... More 

Was this review helpful? Yes 5
Portsmouth, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

Very clean friendly staff easy walk to the metro station. Quiet street, felt very safe walking at night! Had a small balcony overlooking the street but did let in street noise. Staff very helpful giving directions and arranging taxies on departure.

Was this review helpful? Yes 1
Muscat
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 22, 2014

I visited Paris with my wife and 2 kids aged 3 and 7 in July and stayed at Serotel Lutece for 4 nights. We liked the hotel a lot. It is located in a very quiet area of the Latin Quarter. The area has a real Paris feel to it. The hotel is a 7 minute walk away from Censiur... More 

Was this review helpful? Yes 1
Cheshire, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

We booked a family room for us and our two children - it turned out to be a two bedroom/two bath little apartment and it was wonderful!!! Our room looked out onto a very pretty courtyard. The hotel was quiet, clean, and charming!! The staff was helpful and friendly. We would definitely go back!

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Victoria
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

The hotel is in a very good location minutes from the old world charm of the Latin quarter, shopping and restaurants, but far enough away to be quiet at night, we always felt safe when walking. Easy access to most of the left bank sights on foot , buses are available steps from the door,none of our taxi fares cost... More 

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Kolkata (Calcutta), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

I regret to inform you that I had a rather unpleasant experience during my stay and wish to escalate the following – 1. On day 2 of my arrival, we found our room cleaned, but soiled crockery and cutlery not cleaned. Tea and Coffee was also not replenished. 2. On the final day a rather rude Mr PAUL, was terribly... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Serotel Lutece

Address: 2 rue Berthollet | 5th Arr., 75005 Paris, France
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Serotel Lutece 3*
Number of rooms: 48
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Also Known As:
Best Western Hotel Paris
Best Western Paris
Paris Best Western
Hotel Style:
#289 Business Hotel in Paris

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