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Pullman Paris Tour Eiffel

#362 of 1,793 Hotels in Paris
Certificate of Excellence
Hotel website
18 Avenue De Suffren | 15 Arr., 75015 Paris, France
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Pullman Paris Tour Eiffel
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745 Reviews from our TripAdvisor Community

Traveler rating
    374
    211
    81
    40
    39
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114
367
17
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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    (249)
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Alamo, California
Level Contributor
209 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Let's start that I have stayed at hotels of many levels - this was one of the worst hotels I have ever stayed in. We did not book this independently, but were there as part of our land tour. (I hope the company changes Paris hotels!). The only redeeming quality is its location near the Eiffel Tower, if you are... More 

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1 of 5 stars Reviewed 2 days ago NEW

Piss poor performance from the Pullman. Booked and paid in full in March, was contacted the day before our stay to say that they had overbooked and our reservation would not be honored. Completely ruined our Paris stay before we even got there. Will never book a Pullman hotel again! Disgusted!!

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Boston, Massachusetts
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 4 nights. I have a little baby and they have stairs out front. Not one time did there staff that was outside hotel get the door for my wife with the baby or help us get the stroller up the stairs. When we would pull up in can they would go inside and avoid helping us... More 

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René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback following your recent stay at Pullman Paris Tour Eiffel. We sincerely apologize for the inconveniences you experienced during your stay. We honestly understand your frustration regarding the services, we were able to offer, were not adequate for your needs. Please be assured that I took notes... More 

Zionsville, Pennsylvania
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was clean, had good food and was in a good location; right down the street from the Eiffel tower and near the Metro for skipping around town. The concierge was helpful and friendly. The room was well appointed and comfortable. My only beef was the lack of bar tending skills and poorly functioning elevators. Bar tenders were looking... More 

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springfield
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Very Nice place with very nice /helpful people! Rooms were comfortable and the tube was only 1 block away. We did not eat at the hotel as we were on a journey of our own. I would stay at this hotel again.

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New Delhi, India
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed at the Pullman for 4 nights this last week and it was the worst hotel experience that we have ever gone through. We are not new to travel. In fact, we travel quite a bit and have stayed at over 25 Accor properties across the globe. Being a platinum Accorhotels member, I prefer to stay with them. They... More 

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Paris, France
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What more wonderful to have the Eiffel Tour as a panorama when you step on your balcony? This is a really good place to stay, easy to walk to the Champ Elysée, or along side the Seine. The staff is very professional and attentive to your demand, I liked the modern decoration. The breakfast buffet is amazing!

Was this review helpful? Yes 1
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My wife and I booked this hotel to spend out wedding anniversary in Paris. My reasons for not ever staying at Pullman ever again are as follows: bad service; mediocre rooms and terrible value for money. As a sign of protest, I will launch a twitter account and a facebook page against Pullman, which will unite us all who were... More 

Was this review helpful? Yes 2
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. We sincerely apologize for the inconveniences you experienced during your stay. This is not the service quality we and the Pullman brand is renowned for and your feedback is essential. Please be assured that corrective actions have been taken instantly... More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

stayed at this hotel for four nights. Excellent location, right next to Eiffel tower that makes your holiday more romantic. Kind and helpful staff adds to the comfort of your stay. The view of our room was an Eiffel tower room and I thoroughly enjoyed our stay. I would recommend this hotel to my friends and would like to book... More 

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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had a pretty good experience at this hotel. The check in process could have been a little easier (they have an unconventional front desk set up - just a few desks in the middle of the foyer). The rooms were well appointed, well decorated and clean. They do boast an Eiffel Tower view which we paid for. The view... More 

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