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Pullman Paris Tour Eiffel

4.0 of 5 Hotel   |   18 Avenue De Suffren | 15 Arr., 75015 Paris, France
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61%
Ranked #884 of 1,795 hotels in Paris
A recent review
5 of 5 stars reviewed 4 days ago
Rebell19
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109 people have reviewed this hotel

Traveler rating
    40
    31
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    11
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
New Delhi, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of pullman paris is jaw dropping . we stayed there in june and had a Eiffel tower facing room , the view during the illumination of Eiffel was mesmerising and best thing was you could watch from your balcony or bed . The food was amazing and the restaurant just across the street was also superb specially the... More

Was this review helpful? Yes 1
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Thank you for yours comments. It is always a pleasure to receive such positive feedback. It was pleasing to note that you enjoyed your stay with us. We hope to have the opportunity to welcome you again in the near future. Sincerely, René Angoujard More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Ive had to put the worst rating because our experience was awful. My partners father sadly passed away and even with a copy of the death certificate, the hotel would not allow us to reschedule our booking and we paid a lot to stay there. Very appauled by their attitude and unhelpfulness.

Was this review helpful? Yes 4
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

We very much regret the pass away of your family member. Indeed this is a very sensitive reason which we will gladly take into consideration although the clearly outlined cancellation restrictions. As such we are pleased to enable you to use the prepaid amount as a desposit until the end of the year. Would you please contact us by mail... More

Warrington, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

The location of this hotel is genuinely perfect! It is about a 2-3 minute walk from the Eiffel Tower and if you're in the right room you would definitely be able to see at least some of it! The RER (metro) was about a 5 minute walk with the closest being the Champ De Mars stop. After considering the options... More

Was this review helpful? Yes
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Thank you for taking the time to share your overall impressions about your stay at the Pullman Paris Tour eiffel. Your compliments are very much appreciated. We are delighted to hear that you enjoyed our breakfast. We hope to have the opportunity to welcome you again in the near future. Sincerely, René Angoujard More

Senior Contributor
28 reviews 28 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having used Pullman before (and being pleasantly surprised) I decided to book the Pullman in Paris for long weekend. I paid quite a bit for a room with a balcony view of the Eiffel Tower and sadly the view was nothing like the photos displayed on the internet website whilst booking. The room was actually quite dated, and was not... More

Was this review helpful? Yes 2
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Thank you for having taken the time to share your experience during your recent stay at the Pullman Paris Tour Eiffel. We sincerely apologize for the inconveniences you experienced by the current state of the hotel last year. We honestly understand your frustrations regarding the transformation of the hotel and the services we were able to offer during the length... More

Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has been recently updated, we had a big room that worked for our family of four. The hotel is a block away from the Eiffel Tower, and has two different train stations a 5 minute walk in either direction. This was a great jumping off point for us and we'd stay again.

Was this review helpful? Yes 2
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Thank you very much for your comment on the Pullman Paris Tour Eiffel. We are delighted to read that you enjoyed your stay with us. We are hoping to welcome you back soon. René Angoujard More

Myrtle Beach, South Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked at the last minute and were very pleased with the size and cleanliness of the room and large bath. The location is excellent for walking. The Eiffel Tower is just a few blocks away and you could see it lit up at night from our hotel room window. The restaurant food was excellent. Staff were very pleasant, when... More

Was this review helpful? Yes
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Thank you for taking the time to write a review about our hotel on TripAdvisor. First of all, we would like to thank you for these nice comments. Your satisfaction is exactly what we are searching for, therefore your compliments are a great reward for us. Please be assured that we took notes of your comment related to get service... More

Hong Kong
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the arrival to the check out this hotel has been a disaster with the service. Unprofessional check in and certainly not the expectation we should get as a regular visitor in Accor hotels group. You are asked to pay upfront 100% on the room with signature, they do not know what imprint of the credit card is about in... More

Was this review helpful? Yes 5
René A, Directeur général at Pullman Paris Tour Eiffel, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. I am truly sorry that our services did not meet your expectations and sincerely apologize for the lack of attention and service quality you encountered during your stay Please be assured that Ithe staff of the hotel's reception department have been advised... More

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Additional Information about Pullman Paris Tour Eiffel

Address: 18 Avenue De Suffren | 15 Arr., 75015 Paris, France
Location: France > Ile-de-France > Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pullman Paris Tour Eiffel 4*
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Also Known As:
Pullman Paris Tour Eiffel Hotel Paris
Hilton Hotel Paris
Hilton Paris

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#313 Luxury Hotel in Paris #382 Family Hotel in Paris
Hotel Class
Number of rooms
461

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