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Residence Imperiale

3.0 of 5 Hotel   |   155 Ave de Malakoff | 16th Arr., 75116 Paris, France (Passy)
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Ranked #826 of 1,797 Hotels in Paris
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144 reviews from our community

Traveler rating
    37
    59
    29
    14
    5
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22
56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geel, Belgium
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room was small, dusty, and worn out. The decor comprised a not-so-tasteful dark brown carpet and 1970s-style soft panels on the bedroom wall. The furnishings have seen better days, for example, fittings were coming off the wall in the bathroom, skirting boards were chipped and the wood on the main door was flaking off. Best of all were the... More

Was this review helpful? Yes 1
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Good afternoon from Paris, Thank you for your comment. I just want to inform you we didn't make any paint at all in your room. We had a remark from the previous guest about some insects on the ceiling and we wanted to clean it, but you had to make your check in....sorry about it. Honestly, who would make paint... More

London, United Kingdom
Top Contributor
159 reviews 159 reviews
46 hotel reviews
264 helpful votes 264 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

we decided to stay here because of its location, and the reasonable price that time. The hotel we regularly stayed was fully booked. The hotel room does not look at all like the pictures on its website. The room is dated and with worn out furniture. We came with a baby, and since the room is quite small it was... More

Was this review helpful? Yes
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Good afternoon form Paris, Thanks a lot for sharing your experience with us, i am happy to know you enjoyed the location, but i am sorry you didn't enjoyed your staying. Coming at the Residence Impériale is choosing proximity with people. You only came saying you wanted to leave the hotel, without explaining why. Of course, and it is true... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After paying a very reasonable price for a hotel in the 16th, I didn't set my hopes high. However when arriving, I was thrilled with what we received. It was such a cute little hotel, right across the street from the metro, and down the street from the Arc de Triomph. Lots of cafés and restaurants for great dining nearby!... More

Was this review helpful? Yes 3
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Dear cmeyere, Thank you very much for sharing your first review on Tripadvisor with us. I am happy to know you enjoyed your stay and i am more than happy that we reached your expectations. I hope we will see you back very soon, it was a pleasant talk we had in the hall. I will also make sure to... More

Nottinghamshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first solo trip to Paris and I was worried with some of the reviews I had seen about the city. This hotel felt very safe and in a quiet but not isolated street. There is even a supermarket close by for if I didn't want to go out at night. The breakfast has an excellent choice of hot and... More

Was this review helpful? Yes 2
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Thanks a lot for this nice comment. We are 5 min away from the Arch of Triumph and the Champs Elysées, and i am happy to know it was one of the reason you choose us for your parisian staying. I want to inform you we also have rooms facing the courtyard. I am more concerned about the staff, they... More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 26, 2014

My friend and I booked 3 nights in what was supposed to be a 3 star hotel. The hotel is near Porte Maillot station and in a good location. The staff were very friendly and helpful. The room we were allocated was nothing like the photos we had seen when booking. Room 214 was small, beds were clean but the... More

Was this review helpful? Yes 2
Laurent P, Responsable réception at Residence Imperiale, responded to this review

I cannot thank you enough for sharing this review with us. As Front Office Manager it makes me even more proud to know that we have ladies and gentleman that give their genuine best to our guest and that it makes that important difference when choosing hotels. The room you were in is a superior room, with a large bathroom... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

had a lovely 3 night stay with roses that my boyfriend had organised with the manager. Just a tad surprised it was 11 roses and not the usual 12? great location and nice cosey room even though 118 was meant to be a superior room which was the room booked. otherwise wifi was very weak in this room and only... More

Was this review helpful? Yes 3
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Thank you so much for your kind feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. I am delighted to note that you felt that you were looked after by our team in general very well and this is absolutely central to our service ethos.We have noted this. More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

My husband and I stayed here for 4 nights and was very happy with the position. It is a small hotel and the rooms are small but clean and staff were exceptionally helpful. Breakfast was very good. It is in a safe, quest area close to the Metro station and walking distance to Arc de Triomphe just up the road.... More

Was this review helpful? Yes 3
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Thank you very much for taking the time to write your review. We certainly appreciate any and all feedback and I will pass this along to our team. I am glad to hear that you enjoyed your stay in the Residence Impériale and we very much look forward to welcoming you all back in the near future More

Riyadh, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 18, 2014

We had a lovely stay at the hotel, walking distance to the Eiffel Tower and Arc de Triomphe. I would rate the staff at the desk as excellent. Our room was very quiet and had a nice window that opened overlooking a back street.

Was this review helpful? Yes 2
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Thank you very much for sharing your review with us. I am happy to know that you enjoyed your stay and hope that we will see you back very soon. I will also make sure to pass along your kind comments to the reception staff. More

Rushworth, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2014

Our room seemed small but was very comfortable. We didn't have a kettle to make tea or coffee. We really missed that. Room was serviced daily. Walking distane to MRT or RER train lines. 5 mins walk to Arc de Triomphe and Hop On Hop Off bus, 15 mis to Eiffel Tower. Supermarket just across the road with devine pastries.

Was this review helpful? Yes 2
Laurent P, Responsable réception at Residence Imperiale, responded to this review

Thanks a lot for this nice comment. We are 5 min away from the Arch of Triumph and the Champs Elysées, and i am happy to know it was one of the reason you choose us for your parisian staying.Glad you appreciate the all staff and your room, they work hard daily to try to satisfy everybody. We do have... More

Paris, France
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014 via mobile

We just completed our stay in July. I would rate the staff at the desk as excellent - especially Emy who was fantastic and made sure we found what we needed. Others at the desk were helpful as well. Our room was very small, but it was quiet and had a nice window that opened overlooking a back street. We... More

Was this review helpful? Yes 1
laurent P, Responsable réception at Residence Imperiale, responded to this review

Thank you very much for sharing your review with us. I am happy to know that you enjoyed your stay and hope that we will see you back very soon. I will also make sure to pass along your kind comments to Emy. I just would like to know, what is missing to improve our rating? You don't seems to... More

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Additional Information about Residence Imperiale

Address: 155 Ave de Malakoff | 16th Arr., 75116 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Passy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Imperiale 3*
Number of rooms: 37
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Also Known As:
Residence Imperiale Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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