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Mercure Paris Centre Tour Eiffel

#531 of 1,792 Hotels in Paris
Certificate of Excellence
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20 rue Jean Rey | Cedex 15, 75015 Paris, France
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Mercure Paris Centre Tour Eiffel
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2,974 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
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Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here on 30th July 2015. I had a problem with my online reservation where two rooms were booked in my name and my card charged. However, a lady at the front desk called Matilde was very helpful in sorting this mix up. To cap it, she upgraded me to a bigger and better room at no additional cost.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Literally around the corner from the Eiffel tower puts this hotel in a brilliant location! Local to lovely restaurants and near the metro is also very handy. Rooms are lovely and clean, a tad small but planned well. Enjoying my stay!

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Adelaide, Australia
Level Contributor
19 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The hotel room was comfortable. Breakfast was included and very fresh and good. It is walking distance to the Eiffel Tower and very close to the trains as well. There are a number of cats around the corner as well.

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Miami, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed two nights at the Mercure Paris Centre Tour Eiffel. The first we must say about this hotel is the excellent location, just two blocks from the Eiffel Tower, then the professional attitude of everyone at the Mercure. I especially praise the work of Dinka who did a great job in booking all the rooms for my group. The... More 

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you want to stay close to Eiffel Tower this is the place, great price, great accommodations. The staff is amazingly helpful and polite. They have fridges in room if you need to have water or sodas please purchase in a near market, it can be very expensive at hotel but if you forget you have the alternative to get... More 

Was this review helpful? Yes 2
Eric-Rajaud, General Manager at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Raultraveler, Thank you for taking the time to share your experience with the TripAdvisor community following your stay at Mercure Paris Centre Tour Eiffel. It’s always a pleasure to read such positive comments especially on our staff. We will be sure to share your feedbacks with all our team. We are thrilled that you enjoyed the location of the... More 

Runcorn, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

me and my husband stayed here and it was ok but we expected a lot more from our visit, don't think we would book here again as it isn't our cup of tea don't get me wrong it was nice just not for us will stick to our usual hotel next time

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Eric-Rajaud, General Manager at Mercure Paris Centre Tour Eiffel, responded to this review

Dear kittykat87534, Thank you for taking the time to share your feedback. We are sorry your stay did not totally live up to your expectations. We hope to have the opportunity of seeing you again and to provide you with an exceptional experience! Best regards, Eric Rajaud. More 

Paris, France
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

well mercure is an chain hotel while talking about this one its one of the finest hotel in paris .nice location and calm.its the nice hotel and breakfast is good as we know self service with fresh foods.

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Eric-Rajaud, General Manager at Mercure Paris Centre Tour Eiffel, responded to this review

Dear jaynamestenepal, Thank you so much for taking the time to share your experience with the TripAdvisor community. It’s always a pleasure to read such positive feedbacks. We are glad that you enjoyed the fresh foods of our breakfast offer. Please know that your comment will be shared with all the team. We are looking forward to seeing you again... More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been to this hotel on three occasions. The last visit was the best. The manager and his assistant are paying close attention to detail. As a result, the service is excellent. The location and view are outstanding and the price within reason. I highly recommend the hotel. Over twenty years I have visited Paris and stayed in a... More 

Was this review helpful? Yes 1
Eric-Rajaud, General Manager at Mercure Paris Centre Tour Eiffel, responded to this review

Dear John64-12, Thank you so much for taking the time to share your experience with the TripAdvisor community. It’s always a pleasure to read such positive feedbacks especially on our staff. Please know that your comment will be shared with all the team. We are looking forward to seeing you again soon at Mercure Paris Centre Tour Eiffel. Best regards,... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I was here with my family in August 2014. The location of the hotel is great, it is close indeed to the Eiffel Tour. The rooms are very small and one can only see the top of the Eiffel Tour as the other hotel is blocking the view. The cleaning ladies on our floor made a lot of noise while... More 

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Eric-Rajaud, General Manager at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Corina M, Thank you for taking the time to share your experience. We highly appreciate our guests' comments as they help us to improve our service. We are glad to read that you enjoyed the location of the hotel. We apologize for the inconveniences you faced during your stay. Please know that we take into account your comments, which... More 

Sao Paulo, Brazil
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Quite an unpleasant stay. Arrogant staff, would refuse to speak english. Bathroom had bad odor and daily consumables (i.e. soap) were not refilled every day. When you called the front desk they seemed to be bothered by your call and bar staff rude. Overall it was a bad experience.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Eric-Rajaud, General Manager at Mercure Paris Centre Tour Eiffel, responded to this review

Dear alexq898, Thank you for taking time to share your feedback. We are really surprised by the inconveniences you faced during your stay which do not correspond with the quality of service we try to provide to our customers everyday. May I ask you to contact us by e-mail at h2175-qm@accor.com and provide us more details concerning your stay (your... More 

Hotel Review Summarization

What travelers say

  • Very good(23)
  • Metro station(18)
  • Great location(18)
  • Rooms are small(6)
  • Short walk(5)
  • Hotel room(4)
  • Reception area(3)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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