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BEST WESTERN Hotel Faubourg Saint-Martin

3.0 of 5 6 rue Gustave Goublier, 75010 Paris, France
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Certificate of Excellence 2014
BEST WESTERN Hotel Faubourg Saint-Martin
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BEST WESTERN Hotel Faubourg Saint-Martin
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358 reviews from our community

Traveler rating
    138
    170
    38
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my wife stayed for 5 nights at this wonderful hotel, for our honeymoon trip in Paris. Everyone in the hotel was more than happy to help us with directions and tips. The breakfast is not just complete, it is an experience on its own! You will only have to eat at those expensive piece of junk.... foods in... More 

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Newport, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The reception staff are very helpful and friendly. The hotel is EASY to find if you are able to use a map, less than a 5 minutes stroll from the metro station when dragging suitcases. The area isn't the nicest, but not once during the five days we spent at the hotel (eating out in the area twice) we saw... More 

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Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Madam, we thank you for your testimony, and our team thanks you for your sympathy ! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

At first this hotel was very difficult to locate - our taxi driver had never even heard of the street, so it was lucky that he had satnav, and it was not possible for him to drive us directly to the front of the hotel, instead we had to walk down an enclosed and slightly dodgy alleyway to get to... More 

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Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Sir or Madam, Thank you for your comment and your different opinions. We want to provide some answers to your various comments. First, our hotel is located in the heart of Paris, right next to the Boulevard de Strasbourg and Boulevard Saint Martin. It is therefore unthinkable that a Parisian taxi driver does not know the location of the... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed 4 weeks ago

So on our last night of our honeymoon, we decided to order room service, as we were terrified to leave our hotel as it is such a dodgey location. When the room service arrived, the worker put the tray on the king size bed, however dropped the coke all over the quilt. So he decided to replace it for us... More 

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Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Sir or Madam; Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for... More 

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 26, 2015

I stayed for three nights just after Christmas. The hotel is a trendy design, very slick and quirky (I design hotel rooms so trust me!). Prices were good and location about 15 mins stroll to to Pompidou Centre. It's in an alley between two main roads so easy for all access, taxis, etc. Staff really helpful and very friendly. Breakfast... More 

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 21, 2015

Hotel itself was great, room was small but fine. Staff great and helpful, informative on restaurants, transport etc. Luggage room available after checkout. Cleaning good and facilities great free wifi which worked well and nespresso machine. Didn't use breakfast option as preferred to venture out. In terms of getting around paris the hotel was in a great location not too... More 

Was this review helpful? Yes 1
Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Sir or Madam, Thank you for taking your time to post your past experience with us in TripAdvisor. In response to your comment, we want to provide a line of thought. Our hotel is located in a central area of Paris, close to all major attractions in the downtown center. All may indeed be on foot, in a practical... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 27, 2014

We are a couple in our early 20s and this was our first visit to Paris. The good thing about this hotel was its location, walking distance to the Notre Dam and the latin quarter. Hotel itself nice and although the rooms are small, that's not what you are in Paris for so it was absolutely fine, clean, great shower... More 

Was this review helpful? Yes 2
Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Sir or Madam, Thank you for taking your time to post your past experience with us in TripAdvisor. In response to your comment, we want to provide a line of thought. Our hotel is located in a central area of Paris, close to all major attractions in the downtown center. All may indeed be on foot, in a practical... More 

Liverpool, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 19, 2014

I stayed at this hotel last week whilst I was on business in Paris. It is on a little back street so as a woman travelling alone and one who's not overly familiar with Paris, it was a little disconcerting on arrival, particularly as it was dark and the taxi driver dropped me at, what I now know is, the... More 

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Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Madam; Many thanks for your kind comment ! It was a pleasure to welcome you in our hotel. We're so happy that you enjoy the area & your stay in Paris ! Many thanks for choosing Best Western & the hotel Best Western Faubourg Saint-Martin ! We hope we will have one day the pleasure to welcome you once... More 

Austria
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed there 4 nights. The room is small but clean. The hotel is (in my opinion) in a bad region. You don't feel very safe there. The staff was okay. At the breakfast we asked something in English and got answers in French... But I guess this because of their mentality. Anyway. Overall the hotel is very good. Not... More 

Was this review helpful? Yes
Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Sir or Madam, Thank you for taking your time to post your past experience with us. First of all we would like to clarify some points regarding and following your comments. Our hotel is located in a central area of Paris, 10 minutes walk from Republic, 10 of Chatelet, and 10 major Boulevards. There is no particular insecurity in... More 

mannheim
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 6, 2014

I was here last january and felt pampered indeed. Breakfast has been first class: fresh juice, fresh fruit salad, nespresso machine, at least 2 sorts of bread, croissants, etc. I was back in november 2014 and was dumbfounded to find everything has been victim to a rigid austerity measures. No fresh juice anymore, no nespresso machine(coffee served out of thermos... More 

Was this review helpful? Yes 1
Laurence_Mannessier, Responsable réception at BEST WESTERN Hotel Faubourg Saint-Martin, responded to this review

Dear Thank you for taking your time to post your past experience with us. On behalf of our entire team, we present our sincere apologies for not having been able to exceed your expectations. We note your comments regarding our breakfast, and please believe that corrective action has been taken to respond to the problems you are referring. However, we... More 

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Additional Information about BEST WESTERN Hotel Faubourg Saint-Martin

Address: 6 rue Gustave Goublier, 75010 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Faubourg Saint-Martin 3*
Number of rooms: 42
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Also Known As:
Comfort Inn Paris
Comfort Hotel Paris
Hotel Style:
#147 Business Hotel in Paris
#157 Best Value Hotel in Paris
#374 Romantic Hotel in Paris

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Staying in Chateau d'Eau / Gare du Nord

Neighborhood Profile
Chateau d'Eau / Gare du Nord
The neighborhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighborhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.