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Novotel Paris Porte d'Orleans

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15/17/21 boulevard Romain Rolland, 75014 Paris, France
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1 room 1 adult
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703 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for new year, the hotel is at the function of a busy road. Amazingly you cannot heard the noise from inside. The service is SLOW, the reception has like 1 person and you stand in line waiting. There is a bar with some drinks and very kind barmen and the price of the drinks were not that... More 

Helpful?
Thank Adeline N
Stéphane T, Directeur général at Novotel Paris Porte d'Orleans, responded to this review

Dear Guest, We are proud to read your review; I graciously thank you for your four star TA review and warm recommendations. Be assured that I will pass on your compliments to our team. We were delighted to welcome you to the new year. However, we 're sorry to hear that breakfast was not up to your expectations. Do not... More 

Seoul, South Korea
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's exactly what you would expect from a Novotel. There's a sofa bed so that four people can sleep (two children under 16 are free, like always). Breakfast is nice, there's an xbox and a bunch of blocks for kids to play with, the rooms are clean and the staff are very friendly. I couldn't say it's wonderful, but it... More 

Helpful?
Thank Lynnnnn16
Stéphane T, General Manager at Novotel Paris Porte d'Orleans, responded to this review

Dear Lynn, thank you very much for your feedback about your recent stay at Novotel Paris Porte d'Orléans. We appreciate that you enjoyed your stay and hope to welcome you soon again in our hotel. Best regards, Stéphane TISON, General Manager. More 

Stratford NJ
Level Contributor
3 reviews
2 of 5 stars Reviewed December 30, 2015

This is my first stay at Novotel. I had no idea this is like Motel 6 in the US. I got it through a Holiday deal from Expedia for five nights. First, we noticed that they do not have anyone to help with luggage or even a luggage cart. Minimal restaurant and lack of a decent menu and super expensive... More 

Helpful?
Thank Sam B
Stéphane T, Directeur général at Novotel Paris Porte d'Orleans, responded to this review

Dear Sir, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services and the Novotel brand did not meet your expectations, and we hope you will accept our apology. Nevertheless, baggage carts are available in the hotel lobby... More 

Cork, Ireland
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 23, 2015

this is a very Functional hotel in the Porte D'Orleans district of Paris. the Room hoewver have see better days, the Carpets are covered in Stains and the toliets in the rooms smell of years of use.the bed are as hard as the floor. You Pay for what you get but at a room rate of 186 Euro i would... More 

Helpful?
Thank conor h
Stéphane T, General Manager at Novotel Paris Porte d'Orleans, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Porte D'Orleans. I am sorry that your experience did not meet your expectations. For our rooms we try to make as often as possible some refurbishment of the carpets, painting… For example, we changed all our beds in February, 2015, they are... More 

UK
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 13, 2015

Hotel is about five minutes from entrance to Porte d'Orleans metro. Just by peripherique. Room was very quiet windows do not open so room very airless. The sofa bed is great very comfortable but folds up again to return to sofa in only a few minutes. Breakfast expensive 18 euro. Outside city limits so no city tax.

Helpful?
Thank oldsportyrelaxer
Sharjah, United Arab Emirates
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 14, 2015 via mobile

Hotel is situated at the borders outside Paris ..so the main disadvantage was we had to depend on taxis to reach all tourists spots. The room was ok but the toilet section was too suffocated separation ..with kids we cant manage inside such a small toilet area. The most appreciated service was from the restaurant . The gentlemen were very... More 

Helpful?
Thank Sandhya S
Stéphane T, General Manager at Novotel Paris Porte d'Orleans, responded to this review

Dear guest, We appreciate your feedback on Tripadvisor. Concerning the accessibility of the city, we inform you for next time that we are in five minutes walking from the metro station line 4 which serves the main tourist points of Paris. Please be aware that we take into account all the commentary you report us regarding your experience in our... More 

Perth, Ontario, Canada
2 reviews
5 of 5 stars Reviewed October 13, 2015

Novotel was a very nice hotel. Very clean and close to bakeries, metro and restaurants. Room service was quick, food was good. The people at the front desk were friendly and helpful. The bed was super comfy and we could see the Eiffel from our window. Very restful and I look forward to returning. I would recommend this hotel to... More 

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Helpful?
Thank Rhonda L
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 26, 2015

we were family with 2 child. nice hotel with good facilities, species rooms comfort beds. perfect location. but unfortunately the breakfast timing is not enough / 9.30 / and much more the breakfast team is unprofessional especially the supervisor. we felt as if we are a students, she was screaming at us and treating us badly cause we were late.

Helpful?
1 Thank Jessyck
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