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Citadines Austerlitz Paris

#977 of 1,773 Hotels in Paris
27 rue Esquirol, 75013 Paris, France
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Citadines Austerlitz Paris
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Citadines Austerlitz Paris
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65 reviews from our community

Traveler rating
    14
    26
    16
    7
    2
See reviews for
13
27
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (21)
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    (11)
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Tulum
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Our travel agent booked this hotel for us, but we believed it was a mistake. Being my second time in Paris, I knew we were far from where we wanted to stay. It was late so only the security guard was there, but he was willingn to help us and gave us lots of comfort. When I woke up next... More 

Was this review helpful? Yes
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our team but we are sorry that you did not like the area and find it to far. Once again we hope that we will have the pleasure of welcoming you again in... More 

London, United Kingdom
Top Contributor
100 reviews 100 reviews
41 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed December 31, 2014

We had an early train out of Austerlitz station, so decided to stay nearby. We got a great price at the Citadines Austerlitz, and found it a perfect spot for what we needed. The main plus was a fridge plus freezer, which was great because we were bringing perishable food for the holidays. US visitors please note this is a... More 

Was this review helpful? Yes
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback which will be shared with the team at Citadines Austerlitz. Your feedback motivates us to do better to ensure that our residents have a warm and peasant experience. We look forward to welcoming you again. More 

London, United Kingdom
1 review
4 of 5 stars Reviewed October 29, 2014

Conveniently located a short walk from Saint Marcel metro stop. Supermarket and a lovely patisserie very nearby. Room basic but clean, premier inn-ish. Upkeep of balcony not great and view not very nice but we didn't really have time to use it anyway as were out being tourists. Very adequate to use as a base to explore the city from.... More 

Was this review helpful? Yes
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 1, 2014 via mobile

our twin room allowed my daughter and I to have a bed on either side of the room and a good sized central space. the kitchenette was compact but adequate. staff were very responsive to fixing problems reported and happy to accommodate requests and provide info. location was great for self catering tourists.

Was this review helpful? Yes
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. More 

Sheffield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

A cheap and cheerful hotel located a shot walk from the city centre and located in a quiet area. A 2 minute walk from the nearest metro stop and plenty of shops and restaurants within walking distance too. Check in was quick and staff were helpful (even though we arrived late for check in). The room was clean and spacious... More 

Was this review helpful? Yes
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. More 

Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 21, 2014

We are easy going budget travellers (this was our first 3 star hotel) and have never had any problem at any other hotels in Europe. We just had so many ongoing issues at this hotel I cannot recommend it. After checking in we were given a very small room (could barely get around the bed) with a balcony. (In no... More 

Was this review helpful? Yes
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for your feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us.Once again, we apologize that we were unable to make you feel more at home and comfortable. We would have loved to be able to address your concerns while you were here and had the chance to make your... More 

Travelers are raving about these Paris hotels

Santa Barbara, California
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 30, 2014

We have stayed here 3 times now and enjoy it. It is one of Citadine's less pricey properties in Paris. It is in a very quiet location that is very close to the metro, Place D'Italie, 2 Carrefour's (for food as well as inexpensive wine), a butcher shop, several places for croissants in the morning, and the chinatown. We like... More 

Was this review helpful? Yes 3
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Thank you for choosing Citadines Austerlitz as your accommodation during your holiday in Paris. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. More 

Guelph
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014

As part of a group of five women touring Paris for a week we found this hotel to be safe and comfortable. Situated in a quiet residential neighbourhood, the rooms were spacious (even by North American standards), clean, well appointed and comfortable. It was a great home away from home. Especially appreciated the garden patio and the lounge (for rainy... More 

Was this review helpful? Yes 1
muriel f, Manager at Citadines Austerlitz Paris, responded to this review

Sorry for the delay of answer. Residence Manager has changed. Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. More 

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