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BEST WESTERN Ducs De Bourgogne

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19 Rue Du Pont Neuf | 1st Arr., 75001 Paris, France
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1 room 1 guest
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BEST WESTERN Ducs De Bourgogne
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749 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mede, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location in the center of Paris. Staff extremely available and kind. Just a note about our room which was located on the attic: it was a little bit too small, but anyway confortable and clean. Good international breakfast. I recommend a stay in this hotel.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, I am glad to read that you found our location convenient to explore Paris. We are fortunate to have many sites walking distance from our hotel and also a lot of metro lines to explore the city further. I am very happy to read that you enjoyed all the services provided by the whole staff. Be sure that... More 

Amherst, Massachusetts
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great location for all tourist areas of Paris. Back rooms were very quiet. Breakfast was inconsistent. Many restaurants in surrounding blocks. Pricey but all of Paris is expensive. Overall a good value.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, I am glad to read that you found our location convenient to explore Paris. We are fortunate to have many sites walking distance from our hotel and also a lot of metro lines to explore the city further. Your opinion is really important for us, be sure that your comments will be shared with the whole staff. Kind... More 

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel was pretty good, Rooms are small for 4 star hotel. The breakfast was perfect. All the employees are really helpers. The best thing is the location, really close to the Louvre. In front of the hotel you could rent bycicles, this is other advantage.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, I am glad to read that you found our location convenient to explore Paris. We are fortunate to have many sites walking distance from our hotel and also a lot of metro lines to explore the city further. Your opinion is really important for us, be sure that your comments will be shared with the whole staff. Best... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Hotel is in convenient location, close to transport and cafes. Directions to hotel are not good. Traditional furnishings, comfortable, windows that open and air conditioning in room. Very busy front desk but helpful staff.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, We would like to thank you very much for taking time to write such a detailed review . I am glad to hear that you have enjoyed your stay in our centrally located hotel . I am very happy to read that you enjoyed all the services provided by the whole staff. Be sure that your comments will... More 

Preston, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best Location, walking distance to some of the major sights, lovely to walk along the river bank day or night, lots of people having picnics or just watching the world go by. The hotel is very clean the staff are excellent & only to pleased to help in any way,kettle in the room for tea or coffee was great. Please... More 

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, It is a great pleasure to read such a very nice comment about your stay at our hotel. The whole staff and myself would like to thank you for your high rate. It is particularly gratifying to know that we meet all your satisfaction, and making your experience unforgettable. It will be a great pleasure to welcoming you... More 

Zurich, Switzerland
1 review
2 of 5 stars Reviewed 3 weeks ago

I asked for a pick up service from CDG to Hotel and notwithstanding the email confirmation there was no one to pick up me in the airport, they forgot the request and I lost 1hr to contact them and take a cab. The Room was just renewed internally but the TV does not work and also the air conditioning system... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, First of all, we would like to thank you for commenting about your stay at our hotel. And please accept my sincere apologies for not delivering the service and experience that you were expecting. Your opinion is really important for us and I ensure you that it won't never happen. Do not hesitate to contact me personally if... More 

Vancouver
1 review
1 of 5 stars Reviewed 3 weeks ago

The staff were, rude, the room was not clean. I would not recommend nor, would I ever stay here again. Best Western service was not what I thought it would be. I did ask to speak to a manager and was told there wasn't one. The breakfast which you paid for was over priced and the quality was marginal.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, We really do apologize if we didn't reach your expectations this time. Your opinion is really important for us and I ensure you that it won't never happen. Be sure that your comments will be shared with the whole staff . Do not hesitate to contact me personally if you would need to talk about it. Best regards,... More 

Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here for four nights and the location cannot be beat, in the middle of everything. Florian at the front desk was wonderful, charming, and helpful. She recommended local restaurants, helped me book some tours, and was just always real friendly.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, We were very very pleased to read your review, and beside our duty to make our guests’ holiday as best as it can get, it’s also our pleasure to put a smile on people’s face and spread good energy. Be aware that your comfort and well-being is our number one priority and we would never compromise it !... More 

Jacksonville, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

The location could not have been better walking distance to Louvre, Notre Dame and between 2 metro stops 3 minutes each way. Staff was eager to assist and accommodating. Room and elevator were very small but clean. Despite that I would definitely stay at this hotel again

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, Thank you very much for taking the time to write such a nice review. I am very grateful for your kind review about our hotel and delighted to read that you enjoyed your stay with us. Be sure that your comments will be shared with the whole staff, It is particularly gratifying to know that we meet all... More 

Talihina, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The only reason I can think of that this hotel has 4 stars is it's location. It was centrally located to most everything we wanted to see, and within easy walking distance of the metro. However, the rooms were tiny, and dark, only one of our three rooms had a bathroom large enough for a tub! The elevator was only... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes 1
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, First of all, we would like to thank you for commenting about your stay at our hotel. And please accept my sincere apologies for not delivering the service and experience that you were expecting. Your opinion is really important for us and I ensure you that it won't never happen. We also inform you that we will start... More 

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Staying in Les Halles

Neighborhood Profile
Les Halles
Historically the central iron-clad market of Paris, Les Halles has evolved architecturally since then but the pulsating energy has stayed the same. Now it houses the main shopping mall, which nestles underground surrounded by fast-food take-aways and international restaurants coupled with beautiful churches and the old commodity exchange. Parallel to it are the high-street stores of Rue de Rivoli and just parallel to that the Seine. The area bustles with faces from all continents and all ages at all times of the day. If enjoying high-street shopping with easy access to fast eateries and lively bars is on your agenda, this is the place to go.
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