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BEST WESTERN Ducs De Bourgogne

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19 Rue Du Pont Neuf | 1st Arr., 75001 Paris, France
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BEST WESTERN Ducs De Bourgogne
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BEST WESTERN Ducs De Bourgogne
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724 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Hello guys, I have stayed in this hotel with a friend of mine and we were on 4 days vacation trip. Points are either positive (+ve) or negative (-ve). See below :) Hope it helps. 1. An estimated amount was sent to me but was not deducted on the point of reservation (+ve) but estimated exchange rates can be fluctuating... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes 1
Brasilia, DF
Level Contributor
241 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

In our two last visits to Paris we've stayed at the Hotel Ducs de Bourgogne, and the reasons for it have to do with its very good quality and excellent location. This hotel is at walking distance to the Louvre Museum, to the Chatelet Theater, to the Paris Opera Bastille and to the Garnier Opera as well. In its surroundings... More 

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Worcester
Level Contributor
92 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a room for one night in advance at 215 Euros. Gold Membership allowed us a free upgrade to a Superior room where the tariff was 480 Euros. Room was very nicely decorated, appropriately furnished and clean with a good firm mattress but room was small and only suitable for a one night stay. Bathroom was ok but again small... More 

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Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, What an amazing review about your stay, thank you very much for taking the time to write such a detailed review. I am very grateful for your kind review about our hotel and delighted to read that you enjoyed your stay with us. Be sure that your comments will be shared with the whole staff. We hope to... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

When I checkout at early morning, (was in a hurry situation to go to the Airport) a Africa french staff intentionally overcharging on my credit card with out my knowledge. After I arrival home contact them, the hotel understood and agree will return the money back on my credit card, but never happened. The hotel is small, no many room... More 

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, Let me begin by thanking you for your review, we truly appreciate you sharing your experience at the Ducs De Bourgogne with the tripadvisor community. I also thank you for the compliments about the reception staff, we always do our best to provide the best possible service and are always glad to say that it can pay off... More 

Greater Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff on reception, helped us with everything needed. They even swapped our room when we asked. Enjoyed staying here, although it was a bit pricey. But I think you're paying for location more than anything. Over all though, 9/10.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, I’m very thrilled to read your amazing review about our hotel, and I will make sure our staff gets the recognition they deserve. And I have to admit that I have a dream-team that’s very passionate about what they do, and I’m happy to see that it made your experience as best as possible. Please introduce yourself to... More 

Lutry, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I chose this hotel becuase of its location and wanted at least a 4 start. But what a dispointment. The room was very small and dark and the sound isolation very bad, I could hear everything that went on the room next door. The breakfast options were very limited and the quality was very poor. The price of the room... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, Let me begin by thanking you for your review, we truly appreciate you sharing your experience at the Ducs De Bourgogne with the tripadvisor community. Moreover, we really do apologize if we didn't reach your expectations this time. Your opinion is really important for us and I ensure you that it won't never happen. Concerning the size of... More 

San Francisco, California
1 review
3 of 5 stars Reviewed 4 weeks ago

Great in terms of location, not great in terms of the facilities. Con: We were fortunate to get a room on the 6th Floor, but because our air condition unit was broken we had to leave our window open and it let in the street noise. The room was also very small making the room feel stuffy (about 10' x... More 

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, Let me begin by thanking you for your review, we truly appreciate you sharing your experience at the Ducs De Bourgogne with the tripadvisor community. I also thank you for the compliments about the location of our hotel. I admit that having the air conditioning out of service can be a source of frustration, Let me personally assure... More 

Beijing, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Perfect location for visiting Paris where is very close to Louvre, Au Printemps, Lafayette and Opera. Very clean rooms. At last but not least, there're Exellent and helpful staff. I remember the girl named Tiena, although we had some problems when we checked in, she solve it in our situation and gave us help, She made our Paris Trip memorable.... More 

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, I wouldn’t be able to describe my hotel’s location better than you, thank you so much for your review. I’m pleased to know you enjoyed your Paris trip and that Ducs de Bourgogne contributed in making it a good experience . I will make sure that Tiana gets the recognition he deserves for being so kind to you,... More 

New York, New York, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I got a great rate via Expedia at the last minute when our travel plans changed. Overall, the hotel itself is lovely. Our room had brocade fabric on the wall, a fridge, a tv, and a fine bed. It may however be the smallest hotel room I've ever seen at just about 100 sq feet. The hotel... More 

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear Guest, First we would like to thank you very much for taking time to write such a very detailed review. I am glad to hear that you have enjoyed your stay in our centrally located hotel. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the Breakfast issue, and we... More 

Berlin, Germany
1 review
3 of 5 stars Reviewed 5 weeks ago

Small room, but clean and perfectly located. I would recommend if you want to visit Paris for a few days and don't have to stay or to work in the room. We will come back again, pretty sure. Trank you having made our stay comfotable.

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
Nathalie D, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review

Dear guest, It is a great pleasure to read such a very nice comment about your stay at our hotel. The whole staff and myself would like to thank you for feedback. It is particularly gratifying to know that we meet all your satisfaction, and making your experience unforgettable. It will be a great pleasure to welcoming you again for... More 

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