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Mercure Paris Royal Madeleine

#1,153 of 1,795 Hotels in Paris
4.0 of 5
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29 Rue de l'Arcade, 75008 Paris, France
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Mercure Paris Royal Madeleine
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Ranked #1,153 of 1,795 Hotels in Paris
A recent review
3 of 5 stars reviewed 2 weeks ago
darrenSouthWales south wales
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583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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south wales
16 reviews 16 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having been watching the poor reviews of this Hotel as Mercure pulled away I was expecting the worst. We stayed for three nights at the beginning of April. First issue was that there is no signage on the Hotel ( probably due to the change from Mercure) so we walked past it and only after checking the street number could... More 

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Tralee, Ireland
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for three nights 14 -17th March 2015 - Our room was really comfortable and spacious . we were on the second floor and it was very quite... slept so well. The staff were so helpful and friendly.,., must mention Roman! My daughter and I felt we got really good value, the location is excellent for sight... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Having booked this hotel a while ago at a great price I was very nervous having read some recent reviews - I know everyone's expectations vary but I think we must have stayed in different hotels! This hotel sits between two quiet side streets (not 'drab' at all as someone said - and the doors were only locked after 9pm... More 

Was this review helpful? Yes 1
London, United Kingdom
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Have just returned from a 3 night stay with friends at this hotel and we were a little apprehensive having read previous reviews. We were greeted by an extremely friendly and helpful young man at reception who checked us quickly in and supplied us with a useful city map on which he highlighted the main attractions. He answered our questions... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 2, 2015

The booking was made by a family member so I didn't bother reading reviews. Your adventure starts with a very strange, annoying buzzer system to enter the lobby which happens to straddle two drab streets. The room was dark and depressing, the floors and walls paper thin like a theatre stage set. Saggy mattress, dysfunctional lighting controls. Waylaid hair and... More 

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Melbourne, Victoria, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 27, 2015

We had nothing but problems with this hotel. Firstly, they are no longer part of the Accor group, and therefore no longer a Mercure hotel. Which they didn't tell any of their clients. As a result, my family and I spent 2 hours looking up this hotel contact and when we did find them it was old contact details and... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 4, 2015

I had booked two rooms through Accor. I standard and 1 superior twin with breakfast included. On checkin staff were not aware of the included breakfast nor of the superior twin room and stated they have no superior rooms only standard and privilege and I had paid for a standard. Rooms were definately standard! Our room had no safe, was... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed January 2, 2015

Excellent location near Opera and Department stores - Printemps and Lafayette, Expensive breakfast at hotel, but opposite the hotel is nice bakery. Room was small, but with all necessary to comfort two adults. Wifi worked excellent, room service was OK

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Toronto, Canada
Top Contributor
80 reviews 80 reviews
30 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed December 31, 2014

This hotel is under-rated, judging by the reviews here and the overall ranking. Maybe because we've stayed in a Privilege room (twice), we got a better impression. The room was decent in size, about 20m2 , which is great for Central Paris. The decoration could use some refreshment, but it is ok. The bed and linen are good quality, as... More 

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Los Angeles, California, Usa
1 review
1 of 5 stars Reviewed December 27, 2014

This hotel is in need of an makeover. Very run down. Front desk staff was not friendly - never smiled...did not acknowledge guests. Housekeeper piles up so many bags, trash, bedding etc. up against the elevator that you cannot get in or out of it. Street door to hotel lobby is always locked. You have to be buzzed in. It... More 

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