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Mercure Paris Royal Madeleine

4.0 of 5 Hotel   |   29 Rue de l'Arcade, 75008 Paris, France (Champs-Élysées)
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Ranked #1,067 of 1,793 Hotels in Paris
A recent review
4 of 5 stars reviewed 5 days ago
Eric H Bangkok, Thailand
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553 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangkok, Thailand
Contributor
17 reviews 17 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed a night last week. The hotel is superbly located and well valued. Staff are very nice and helpful. The room had a cheap feel for a four star hotel and had had people smoking in the room. However cannot really complain as the price was really good for such a superb location.

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Cairo, Egypt
1 review
3 of 5 stars Reviewed 1 week ago

Very small rooms and very small bed. No fridge in the room although it is a 4 star hotel. Location great. Value for money is average, however the staff were helpful I stayed in a standard double room ,

Review collected in partnership with Accorhotels.com

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, This small word to thank you for your comments. We hope that you appreciated your stay in general and will be glad to welcome you again in our hotel. We will do our best to make your next stay successful. Best regards, Barbara Naud More

Top Contributor
103 reviews 103 reviews
48 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The Mercure Royal Madeleine is located near various important sites in Paris. Only a few minutes walk from the beautifull La Madeleine, the major department stores Printemps and Galeries Lafayette and very close to the iconic Rue St Honore. Famous club Buddha Bar is at 300 meters. Sub around the corner. P garage als well. Various nice restaurants and brasseries... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Sir, This small word to thank you for your comments. You appreciated your stay in general and we are delighted. We hope we can welcome you again in our hotel. Yours sinerely, Barbara Naud More

London, United Kingdom
Top Contributor
51 reviews 51 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a brilliant little hotel. A central position near to the Champs Elysees and in a central location for the Metro and bus routes. I am a Mercure loyalty card holder so we were pleasantly surprised when we arrived to find we were upgraded to a Privilege room. This meant a more spacious room, with complimentary soft drinks in... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for having taken time by writing your very positive comments on our hotel. I transmit them of course to all my team. Know that your appreciation encourages us and motivates us. Thank you again. We hope be able to welcome you again in our hotel and we will do our best to make... More

Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 4, 2014 via mobile

You don't get the value for what you pay for. Good location. Small rooms with very basic amenities, pillows were horrible, and the room was hot (stayed there in October.....). The "petite dejeneur" delivered to my room (on time) was really plain: one plain croissant and a "piece" of baguette ieht jam in a box. The worst part was the... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. We will do every effort to improve our services. Also, we ask you to indicate... More

Genève, Suisse
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 1, 2014

I never booked this hotel prior to this first stay. In short it is a very bad place. I cannot believe that Accor sells these room 300+ a night for such a bad service. I will never use this one again unless I have no options....

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. Please, feel free to contact us for any question you might require. Yours Sincerely, Barbara... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 18, 2014

A lot of people complain about the size of the rooms of this hotel. However, that is normal Paris standard. But we booked the Privileged room, a tip I got from the comments here in Tripadvisor. True enough, the room was big! Clean and the bathroom even had two sinks! The contents of the mini-bar was free (not sure if... More

Was this review helpful? Yes
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madame, Dear Sir, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. You liked our Privilege Room, the location of our hotel, your stay with us and we are delighted for this. Thank you again. Your Sincerely Barbara Naud More

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Additional Information about Mercure Paris Royal Madeleine

Address: 29 Rue de l'Arcade, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Royal Madeleine 4*
Number of rooms: 68
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TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Expedia, Hotels.com, Agoda, Despegar.com, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Mercure Paris Royal Madeleine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Royal Madeleine Hotel Paris
Accor Paris Royal Madeleine

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