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All 1,796 Paris hotels

Mercure Paris Royal Madeleine

4.0 of 5 Hotel   |   29 Rue de l'Arcade, 75008 Paris, France (Champs-Élysées)
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Ranked #1,018 of 1,796 hotels in Paris
A recent review
4 of 5 stars reviewed 2 days ago
Cat M Sunderland
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519 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Sunderland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

6 of us stayed at the Royal Madeleine at the beginning of August this year. After seeing some negative posts we were pleasantly surprised as the hotel is a cosy and perfect place to unwind and sleep after a busy day exploring Paris. The rooms are small but not tiny, and why do you need a lot of space when... More

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Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in the centre of paris,great for all the sites,it is situated down a nice quite street,full of French character,there are quite a few other hotels,plus a good selection of small restaurants,bakery's and a couple of fruit shops.there is also a lovely little park called Louis park which you can see from your room window ( we were... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, We thank you for having taken time by writing your very large and positive comments on our hotel. I transmit them of course to all my team. Know that your appreciation encourages us and motivates us. We will be very glad to welcome you again in our hotel and hope to make you stay as successful as this... More

Cardiff, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only had one night stay in the Mercure Paris Royal Madeleine. As I have noted with other hotels in this area, they (probably justifiably) are paranoid about theft, so the street door is kept permanently locked and is opened only in response to a buzzer. Reception were also worried that a colleague who took an iron and ironing board to... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. We transmitted well your remarks to the concerned department and shall put all our efforts... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I understand that European rooms are usually smaller, but the room, the elevator, the shower were not enough to accommodate 2! The bathroom shower was so small that you couldn't turn around in it. Unfortunately, there was no view to speak of and the air conditioner in our room didn't really make it cooler. On one occasion, the maid came... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Guest, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. We transmitted well your remarks to the concerned department and shall put all our efforts to improve... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 26, 2014

This was just an average hotel in a decent location. It was difficult for us to find from the train, but we finally made it. The elevator is very small and so I rode it up with our luggage while my boyfriend met me upstairs. The room was quite, quite tiny and the wifi was just so so. The "hallway"... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses Indeed, our hotel of the Haussmann style has a lot of Parisian charm but the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

Very disappointed after 3-night stay in the Mercure Paris Royal Madeleine. Did not feel like I was in a 4* hotel. The location was great but the streets doors are kept permanently locked so you have to stand in the street until someone lets you in after you ring the buzzer. The room was fine and even a good size... More

Was this review helpful? Yes
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Guest, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. Your remarks were well transmitted to the department in charge of breakfast in order to improve the... More

Bridgetown, Barbados
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

When I arrived at the hotel after a very long trip, I have to say I was initially disappointed when I opened the door to my room and saw the size of it. Especially as I was sharing with another person. The couple that was traveling with us had also requested a standard room but there's was much bigger. I... More

Was this review helpful? Yes
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for having taken time by writing your very positive comments on our hotel. I pass on them naturally to all my team. You had a nice stay with us and we are glad for it. Know that your appreciation encourages us and motivates us. Thank you still. Your Sincerely. Barbara Naud More

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Additional Information about Mercure Paris Royal Madeleine

Address: 29 Rue de l'Arcade, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Royal Madeleine 4*
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Also Known As:
Mercure Paris Royal Madeleine Hotel Paris
Accor Paris Royal Madeleine

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#331 Luxury Hotel in Paris
Hotel Class
Official Description (provided by the hotel)
The Mercure Paris Royal Madeleine hotel is located between La Madeleine church and the large department stores in the center of Paris. There is a public paying car park close to the hotel. At the end of the day, come and enjoy a cocktail at Still's Bar. All our rooms have Wi-Fi access. A business center is available in the lobby. Room service is available every day from 6pm to 2am. ... more   less 
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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