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All 1,795 Paris hotels

Mercure Paris Royal Madeleine

4.0 of 5 Hotel   |   29 Rue de l'Arcade, 75008 Paris, France (Champs-Élysées)
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Mercure Paris Royal Madeleine
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61%
Ranked #1,009 of 1,795 hotels in Paris
A recent review
3 of 5 stars reviewed 3 weeks ago
Alec C London, United Kingdom
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508 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW

I understand that European rooms are usually smaller, but the room, the elevator, the shower were not enough to accommodate 2! The bathroom shower was so small that you couldn't turn around in it. Unfortunately, there was no view to speak of and the air conditioner in our room didn't really make it cooler. On one occasion, the maid came... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Guest, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. We transmitted well your remarks to the concerned department and shall put all our efforts to improve... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 26, 2014

This was just an average hotel in a decent location. It was difficult for us to find from the train, but we finally made it. The elevator is very small and so I rode it up with our luggage while my boyfriend met me upstairs. The room was quite, quite tiny and the wifi was just so so. The "hallway"... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses Indeed, our hotel of the Haussmann style has a lot of Parisian charm but the... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

Very disappointed after 3-night stay in the Mercure Paris Royal Madeleine. Did not feel like I was in a 4* hotel. The location was great but the streets doors are kept permanently locked so you have to stand in the street until someone lets you in after you ring the buzzer. The room was fine and even a good size... More

Was this review helpful? Yes
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Guest, We thank you for your comments. They are very useful for us because allow to have a perception of our customers. We are sincerely sorry not to be up to your expectations and ask you to accept our most sincere excuses. Your remarks were well transmitted to the department in charge of breakfast in order to improve the... More

Bridgetown, Barbados
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

When I arrived at the hotel after a very long trip, I have to say I was initially disappointed when I opened the door to my room and saw the size of it. Especially as I was sharing with another person. The couple that was traveling with us had also requested a standard room but there's was much bigger. I... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for having taken time by writing your very positive comments on our hotel. I pass on them naturally to all my team. You had a nice stay with us and we are glad for it. Know that your appreciation encourages us and motivates us. Thank you still. Your Sincerely. Barbara Naud More

Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

在巴黎的购物中心,出入非常方便.酒店是旧式建筑,房型偏小,尤其是电梯,非常迷你.工作人员都很友善. Located in the center of Paris.It's quite easy to access to most of the shopping areas. The hotel is in an ancient building, so the rooms are in the small size, especially the elevator,quite mini.The staffs are friendly and helpful.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, We thank you for having taken time by writing your very positive comments on our establishment. I transmit them of course to all my team. Know that your appreciation encourages us and motivates us. Thank you again. Your sincerely, Barbara Naud More

Breda
Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 15, 2014

After a bad experience in a standard room during my last stay (clogged shower, couldn't shower in my room, I was suggested to take a shower in someone else's room after they'd left!!), I wrote a mail expressing my concern about having at least a working shower for the price I had to pay. I had an almost immediate reply,... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Madam, Dear Sir, This small word to thank you for your comments. You appreciated your last stay in our Privilege Room and we are delighted. We also took note on the service of the breakfast and will transmitted well to the concerned department. We hope we can welcome you again in our hotel and in a Privilege Room very... More

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Additional Information about Mercure Paris Royal Madeleine

Address: 29 Rue de l'Arcade, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Royal Madeleine 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, ACCOR, Travelocity, Orbitz, Venere, Hotels.com, Priceline, Tingo, TripOnline SA and BookingOdigeoWL so you can book your Mercure Paris Royal Madeleine reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Royal Madeleine Hotel Paris
Accor Paris Royal Madeleine

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style
#325 Luxury Hotel in Paris #1,009 Spa Hotel in Paris
Hotel Class
Official Description (provided by the hotel)
The Mercure Paris Royal Madeleine hotel is located between La Madeleine church and the large department stores in the center of Paris. There is a public paying car park close to the hotel. At the end of the day, come and enjoy a cocktail at Still's Bar. All our rooms have Wi-Fi access. A business center is available in the lobby. Room service is available every day from 6pm to 2am. ... more   less 
Number of rooms
68

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