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Mercure Paris Royal Madeleine

4.0 of 5 Hotel   |   29 Rue de l'Arcade, 75008 Paris, France (Champs-Élysées)
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Ranked #1,123 of 1,792 Hotels in Paris
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3 of 5 stars reviewed 3 weeks ago
VICS4 Melbourne
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571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
28 reviews 28 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had booked two rooms through Accor. I standard and 1 superior twin with breakfast included. On checkin staff were not aware of the included breakfast nor of the superior twin room and stated they have no superior rooms only standard and privilege and I had paid for a standard. Rooms were definately standard! Our room had no safe, was... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent location near Opera and Department stores - Printemps and Lafayette, Expensive breakfast at hotel, but opposite the hotel is nice bakery. Room was small, but with all necessary to comfort two adults. Wifi worked excellent, room service was OK

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Toronto, Canada
Top Contributor
70 reviews 70 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is under-rated, judging by the reviews here and the overall ranking. Maybe because we've stayed in a Privilege room (twice), we got a better impression. The room was decent in size, about 20m2 , which is great for Central Paris. The decoration could use some refreshment, but it is ok. The bed and linen are good quality, as... More 

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Los Angeles, California, Usa
1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel is in need of an makeover. Very run down. Front desk staff was not friendly - never smiled...did not acknowledge guests. Housekeeper piles up so many bags, trash, bedding etc. up against the elevator that you cannot get in or out of it. Street door to hotel lobby is always locked. You have to be buzzed in. It... More 

Review collected in partnership with Accorhotels.com

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Bedford, United Kingdom
Top Contributor
66 reviews 66 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for only 2 nights in December. We were able to check into our rooms at midday, earlier than expected. The rooms are basic and clean. The bed was really comfy. I rarely sleep well in hotels but here I had two very good night sleeps. Also the rooms were very quiet and pitch black with lights off,... More 

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Senior Contributor
38 reviews 38 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 21, 2014 via mobile

we reserved the room through a site, the staff was not understanding of an early flight arrivals, the rooms are small to an average person size, number of electrical outlets per room is low, paper cups in the rooms, small towels, small clothes cabinet,

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Top Contributor
118 reviews 118 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed December 19, 2014

This hotel is in a fantastic position for a Christmas break in Paris with the Madeleine and Champs Elysées to the right and the grande magasins to the left with great restaurants very near. Sadly, the hotel does not meet the standards of the area. There are smarter and cheaper hotels in the same street. We had a Privilege room... More 

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Top Contributor
63 reviews 63 reviews
57 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed December 12, 2014

I paid for a the larger room, and indeed it was spacious with a decent sized bathroom, a coffee machine, a fridge with free soft drinks and a fluffy bathrobe. Unfortunately the room was under-lit and depressing with an industrial dark brown floor covering and no decoration or charm. My room was on the first floor overlooking the Rue de... More 

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Sliema, Malta
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 3, 2014

Accor Mercure are known for a good quality hotel. Unfortunately, this hotel can hardly be rated a 4-star. Apart for an excellent location, it suffers from its unwelcoming entrance, not really efficient front desk staff, variable house keeping cleaning standard, minute breakfast room with a very poor selection.

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Bangkok, Thailand
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stayed a night last week. The hotel is superbly located and well valued. Staff are very nice and helpful. The room had a cheap feel for a four star hotel and had had people smoking in the room. However cannot really complain as the price was really good for such a superb location.

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review
Google Translation

Chère Madame, Cher Monsieur, Nous vous remercions de vos commentaires. Ils nous sont très utiles car permettent d'avoir une perception... More 

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Additional Information about Mercure Paris Royal Madeleine

Address: 29 Rue de l'Arcade, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Royal Madeleine 4*
Number of rooms: 68
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Also Known As:
Mercure Paris Royal Madeleine Hotel Paris
Accor Paris Royal Madeleine
Hotel Style:
#352 Luxury Hotel in Paris

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