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All 1,793 Paris hotels

Mercure Paris Royal Madeleine

4.0 of 5 Hotel   |   29 Rue de l'Arcade, 75008 Paris, France (Champs-Élysées)
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Ranked #1,007 of 1,793 hotels in Paris
A recent review
3 of 5 stars reviewed 1 week ago
cheesecake0509 Up North
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491 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Up North
Top Contributor
136 reviews 136 reviews
81 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

There's no hiding the fact that the rooms in this hotel are small but it's central Paris so it wasn't really a shock. However, whilst small they are very nice rooms, very well appointed. The room service was pricey but tasty. For me though it's the location of this hotel that's the best thing about it, it's very central, it's... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Sir, Dear Madam, This small word to thank you for your comments. You appreciate the ideal location of our hotel, the sympathy of our team, the cleanliness of our rooms and we are delighted. Concerning the air conditioning, the started is made in spring and cut at the end of autumn. In winter there is only a heating in... More

Rochester, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed February 12, 2014 via mobile

I stayed her for one night whilst on business. The room was tiny and I mean like a box room for E170 and breakfast was not included. The rooms and bathroom were clean. The reception staff were friendly but when I asked for an iron and iron board (none in the rooms) they couldn't find one ! I'm glad I... More

Was this review helpful? Yes 1
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review
Google Translation

Chère Madame, Ce petit mot pour vous remercier de vos commentaires. Vous avez apprécié la sympathie de notre équipe, la... More

Bath, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2014

I stayed here for my first trip in Paris for the Half Marathon, needless to say I was given top advice from the receptionist who was more than happy to explain where to go and when to avoid queues and get the best of my weekend in le pari! I had a top floor room with a roof terrace which... More

Was this review helpful? Yes 1
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Guest, We thank you for having taken time by writing your very positive comments on our establishment. I transmit them of course to all my team. Know that your appreciation encourages us and motivates us. Thank you again. More

Senior Contributor
34 reviews 34 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 22, 2013

This was a special trip, we were going back to Paris to celebrate our 15 wedding anniversary. A couple of years ago we stayed at the Mercure Tour Eiffel and loved it. This time we wanted to be an a different area so we chose another Mercure near Place de la Madeleine but to our disappointment this property was not... More

Was this review helpful? Yes 3
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dears Guests, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. Your comments are essential to us because your satisfaction during your stay is our principal reason. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured... More

Eindhoven
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 21, 2013

We booked this hotel because it was close to a metro station. each day we had to go a meeting which we could reach with metro easely without changing lanes. The hotel was very clean, friendly staff, but very expensive related to the very small room we had. (above 200 euro a night). Breakfast we had to pay extra for... More

Was this review helpful? Yes 1
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dears Customers, We thank you for your comments and are delighted by your appreciation of the hotel and by the staff. Concerning the rates, we suggest you to reserve the offers prepaid because they are more attractive. We hope we can welcome you again in our hotel soon. Yours, Barbara More

Senior Contributor
38 reviews 38 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

Hotel and service were fabulous. We arrived hours before we could check in but the man at reception found us a room which NEVER happens. He was probably the nicest and most friendly concierge I have ever met. He helped us with everything. Service is definitely an A+. The room itself was very spacious as well as the bathroom which... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear customers, You appreciated your stay in our establishment and we thank you for communicating this opinion. I'll translete your compliments to our staff and believe me your comments will motivate them to make every effort to keep your trust. Thank you again. Barbara Naud More

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 3, 2013

The desk man, didn't get his name (wavy hair) was extremely generous and spoke great English. He helped us pick a room when we arrived and let us check in early, check out late and held our bags for us after check out when we needed some food before our flight. So it's near the Auber Metro stop, and we... More

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NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear Sir, I thank you for taking time to give us your opinion about your stay in our hotel. Your comments are essential to us because your satisfaction during your stay is our principal object. We are glad to know that you had a very nice stay with us. We hope to welcome you again in our hotel very soon.... More

Toronto, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 28, 2013

Perfect location is the best way to describe this hotel. In the heart of the Madeline area and just mins away from the Opera district. There are many small cafes and restaurants in the area. The rooms were a decent size (for Paris standard) and quite clean. The bathroom was also surprisingly larger than expected. The front desk receptions are... More

Was this review helpful? Yes 1
NAUDBARBARA, Directeur général at Mercure Paris Royal Madeleine, responded to this review

Dear customers, You appreciated your stay in our establishment and we thank you for communicating this opinion. We shall make every effort to keep your trust. Indeed to you. Barbara Naud More

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Additional Information about Mercure Paris Royal Madeleine

Also Known As:
Mercure Paris Royal Madeleine Hotel
Mercure Paris Royal Madeleine Hotel Paris
Accor Paris Royal Madeleine
Address: 29 Rue de l'Arcade, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#323 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Royal Madeleine 4*
Official Description (provided by the hotel):
The Mercure Paris Royal Madeleine hotel is located between La Madeleine church and the large department stores in the center of Paris. There is a public paying car park close to the hotel. At the end of the day, come and enjoy a cocktail at Still's Bar. All our rooms have Wi-Fi access. A business center is available in the lobby. Room service is available every day from 6pm to 2am. ... more   less 
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