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Mercure Paris Arc de Triomphe Etoile

4.0 of 5 Hotel   |   27 avenue des Ternes, 75017 Paris, France (Batignolles-Monceau)
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Ranked #485 of 1,798 Hotels in Paris
Certificate of Excellence 2014
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5 of 5 stars reviewed yesterday
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410 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We visited Paris to celebrate a special birthday and chose this hotel because of its proximity to the Arc de Triomphe and Champs Élysées. The trip advisor reviews are correct- the location is perfect- we walked to the Arc each morning in 2 minutes and the Eiffel Tower in 25 minutes stopping off at a few little cafés on the... More

Was this review helpful? Yes 2
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guests, Thank you very much for your lovely comment and great support to our staff. Waiting for the pleasure to welcome you again for your next Parisian stay. Sincerely. More

Bucharest, Romania
Contributor
19 reviews 19 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 11, 2014

This hotel is located within 5 minutes walking distance from the Arc de Triomphe, where you may find a metro station and also the open bus which is a good alternative to get straight to the main attractions in case you only have a long weekend to visit Paris. Champs Elysees bvd. starts right from the Arc. You may also... More

Was this review helpful? Yes 3
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for taking the time to write your review and for all your advices. We are so happy to learn that you enjoyed your stay with us. Every day, we are doing our best to make your stay memorable. Looking forward to have the pleasure to welcome you again. please receive all our best regards. More

London
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014

We stayed here for a weekend break. When we tried to check in they said that our room was not ready and to come back in 30mins. We went to get some lunch and then tried to check in again and they said that it will be another 30mins. This was not acceptable as they knew that we were coming... More

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Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for your comment as each review is helping us to improve our quality of services. As stated on our website, we are a 4 stars Boutique hotel (no restaurant and no bar), legally certified. We are always doing our best for all our guests and are really sorry if our services did not meet your expectations.... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 5, 2014

Fantastic location near Ternes and Arc de triomphe. Area has great shops and there's a fabulous bar/restaurant used by locals directly opposite on the corner. Plenty of little bars, patisseries and shops across the road. Hotel manager- Laurent, went the extra mile on our first day as there had been a mix up with our online booking and was incredibly... More

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Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you so much for sharing your experience with us and happy to learn that you enjoyed our central location and our services. Hoping to welcome you again. Best regards. More

Poole, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 30, 2014

As others have mentioned this hotel provides a good location - walking distance to the Arc de Triomphe and Champs Élysées. The room we stayed in on 7th floor was clean, quiet and functional with everything we needed but the quality of fittings and the public spaces was well below 4 star. There is no bar or area to sit... More

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Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for your comment. We are sorry to learn that you were disappointed by your stay with us. As mentioned on our website, our hotel is a Boutique hotel (no restaurant and bar) surrounded by restaurants , bar and many shops and at a walking distance from the famous Champs-Elysées. We hope to have the pleasure to... More

Mexico City, Mexico
Top Contributor
116 reviews 116 reviews
42 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed July 28, 2014

The hotel is located 2 blocks away from the Arc de Triomphe, so you have a lot Metro stations, a lot of restaurants from little cafes to those with 2 Stars Michelin. The rooms are not very big, but is Paris, in the other edge they are very confortable and with great design. The internet works pretty good. We didn't... More

Was this review helpful? Yes 1
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, We are so grateful for taking the time to share your Parisian stay with us. We are pleased to read that you enjoyed our location and the design of the hotel. For you next stay in Mercure hotels, could we suggest you to test out the Express & Co Breakfast at an affordable price. Waiting for the pleasure... More

SINGAPORE
Top Contributor
80 reviews 80 reviews
37 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed July 24, 2014

Our corner room on the 7th floor was comfortable, bright & modern. Air-con was cool enough, complimentary wifi was working well, mini fridge and in-room safe deposit box was available in the room as well. The soundproofing in the room was good. Eventhough we had requested for a room facing the main road to watch the world go by, we... More

Was this review helpful? Yes
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Thank you for sharing your experience with us and for all your advices. Hoping to have the pleasure to welcome you soon and thanks again for your loyalty. Please receive all my best regards.. More

Belgium
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

The hotel looks quite new, rooms are small - as in most hotels in Paris - but clean and quiet. Bed is comfortable, bathroom just fine. Very well located near the Arc Triomphe, perfect for business stay in the area. Didn't try the breakfast since you can have it in a cafe around the corner for half the price!

Was this review helpful? Yes
Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, We thank you for taking the time to write a review. and share your positive feedback regarding the staff and the hotel. For your future stay, we would suggest you to test the Express & Co breakfast (hot drinks, orange juice, preserve, bread and croissant, not full but cheapest). Looking forward for the pleasure to welcome you again.. More

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Additional Information about Mercure Paris Arc de Triomphe Etoile

Address: 27 avenue des Ternes, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Batignolles-Monceau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris

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