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Mercure Paris Gare de Lyon

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2 Place Louis Armand, 75012 Paris, France
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1 Swiss Franc offer
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1 room 1 guest
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Mercure Paris Gare de Lyon
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1,347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Doncaster, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

an obvious choice for us. we arrived in paris by eurostar in the afternoon with an early - 06:30 - departure for Milan from Gare de Lyon the following morning. after an afternoon in paris, an evening in monmatre and a taxi ride back we were ready for a good nights sleep. which is exactly what we got, despite all... More 

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Kenty
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I pre-checked in using the online check-in. This included setting up payment and identification details and using my Accor fidelity card. On arrival and spotting the fast track check in sign I waited by it....to be called to another check in by an employee. The French don't do 'easy' or 'rapid' check-ins and this was to be no different. I... More 

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Cardiff, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We chose this hotel for it's close proximity to the station for our our early morning TGV the next day. Clean, comfortable room and ensuite with tea and coffee facilities provided. Free wifi throughout hotel.

Review collected in partnership with Accorhotels.com

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MGDL, Responsable relations publiques at Mercure Paris Gare de Lyon, responded to this review

Dear Guest I thank you for choosing Mercure Gare de Lyon for your stop in Paris and as you mentioned the location is great, just next to the Gare de Lyon I'm very happy to read that you enjoyed our Privilege rooms who are more comfortable with specific amenities such as full free minibar, Nespresso machine, IHome station, bathrobe, over... More 

Bath England
Level Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

For anyone using the adjacent Gare de Lyon this hotel is a Godsend . There is a sister Novotel on the other side of the station. The extra cost of a premium room is worth it. You get a nespresso machine and a daily ration in the fridge of bottled water ( both still and sparking) , orange juice and... More 

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MGDL, Responsable relations publiques at Mercure Paris Gare de Lyon, responded to this review

Dear guest, I'm happy to read that you enjoyed your stay at Mercure Paris Gare de Lyon, thank you for sharing it on TripAdvisor. I'm very happy to read that you enjoyed localization of the hotel and and our room Privilege. As you mentioned, our Privilege rooms are more comfortable with specific amenities such as full free minibar, Nespresso machine,... More 

Hong Kong
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night for our quick stopover from Geneva to Paris. The hotel is conveniently located right next to Gare de Lyon, which was great because we took the TGV and could immediately drop off our bags. The rooms are small, as expected of hotels in Paris, but clean and relatively modern. We booked 3 rooms but one... More 

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MGDL, Responsable relations publiques at Mercure Paris Gare de Lyon, responded to this review

Dear guest, Thank you for your comment following your stay at Mercure Paris Gare de Lyon. I see that you did appreciate the location of the hotel and breakfast. As you mention it, there are plenty of good restaurants nearby the hotel; although Le Train Bleu and l'Europeen are the most famous ones! I hope we will have the chance... More 

Antibes France
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated next to the Gare de Lyon, this is the perfect stop over for the train traveller. It is large, modern and functional and serves the purpose for an overnight night stay with a good breakfast. Our room was ok and quiet with a good bed. The bathroom was fine with a good supply of towels and some toiletries. Returning... More 

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MGDL, Responsable relations publiques at Mercure Paris Gare de Lyon, responded to this review
Google Translation

Cher client, Je vous remercie d'avoir séjourné à l'hôtel Mercure Paris Gare de Lyon et de partager vos impressions. Comme... More 

uk
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are catching a train then this is the place to stay , when they have offers on you can book a standard double for as little as £61.50 including breakfast . Rooms are ok and beds comfortable , staff are polite and helpful . Corridors give a very functional impression , its not an elegant hotel but does... More 

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MGDL, Responsable relations clients at Mercure Paris Gare de Lyon, responded to this review

Dear guest, First I would like to thank you for taking time to write a so detailed feedback following your stay. I'm very happy to read that you enjoyed your stay. Confort and "bien être" are a priority to give you an entire satisfaction with staff members always ready to give you the best. Glad to welcome you again at... More 

Dunnellon, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The air conditioner does not work and it's August in Paris! The desk people say they will fix it but it stays the same! Thank God we only have one more night! Also there has been a food tray outside the door of the room across the hall with food on it for 2 days!! I hope we don't take... More 

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MGDL, Responsable relations clients at Mercure Paris Gare de Lyon, responded to this review

Dear Customer, You have taken the time to give us your opinion about your stay in our hotel, and I thank you. I am sorry for this incident, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your... More 

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