We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,794 Paris hotels

Mercure Paris Gare de Lyon

4.0 of 5 Hotel   |   2 Place Louis Armand, 75012 Paris, France (Reuilly)
Hotel website
Hotel amenities
Save Saved
You added Mercure Paris Gare de Lyon to your Saves list
Mercure Paris Gare de Lyon
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Booking.com Expedia.com
and 12 more sites!
63%
Ranked #795 of 1,794 hotels in Paris
A recent review
3 of 5 stars reviewed 2 days ago
Ceril h Sudbury, United Kingdom
Write a Review

918 people have reviewed this hotel

Traveler rating
    137
    429
    236
    84
    32
See reviews for
100
355
152
264
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sudbury, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for a night before catching the TGV to Avignon, and it couldn't be more convenient as it is so close to the station. We had a Privileged Room which would have been rather small if we had been staying any longer but ideal under the circumstances. It was also inexpensive considering it's location. The staff were friendly... More

Was this review helpful? Yes
london, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You really can't beat the location, as it's attached to Gare De Lyon, right next to Hall 1. I had a 730am train so it was a joy to be able to stroll to the station just 15mn before my train left. The hotel itself is fine. The outside looks dated and the rooms aren't massive but they have been... More

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Client, Thank you for having taken the time to give us your views on your stay in our hotel. This is true that the Hotel Mercure Paris Gare de Lyon is very well located, direct to La Defense, Opera and its Shopping Malls, or DisneyLand Paris, through RER A. You can also take RER D, line 1 and 14... More

Skipton, England
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014

Booked a twin. Arrived with my friend and in my wherlchair. Check in was fine but the room had a bar across the doorway floor I couldn't get the chair in without help - couldn't tip as bag on the back. Room turned out to be a double with bed shoved against wall of very small room. Rang down to... More

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest First I thank you to give me your comments and I do apologize with these troubles with the type of room you had. Be sure that the corrections have been made with the Reception Staff to have the room booked ready and in line with the booking. Hope to keep your confidence with Mercure Hotels and to welcome... More

Moira, United Kingdom
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 12, 2014

Been a while since here, so late review. The location is fantastic for the tgv and metro lines. The room was fine and 3 stars rating is fair assessment of this hotel. It is clean and has a modern feel and is a practical base for a couple of nights to see the sights.

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest I thank you for taking time to give me your feed back after your stay, as you know our hotel it's true the location is perfect to visite Paris. Hope to see you again soon Best regards More

Los Angeles, California
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2014 via mobile

I've stayed here maybe 10 times In Two years. It's not fancy but it's not run down and terrible. It is very no nonsense and functional. The rooms are small. The breakfast is good but the buffet food is not replenished often enough. The location is outstanding. If you're good on the metro you can easily go anywhere in Paris... More

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest Thank you for your confidence with Mercure Gare de Lyon and as you are a repeat Guest you saw all the new changes we made, we are pleased to enjoy to come back. Awaiting the pleasure to welcome you personally Best regards More

Top Contributor
54 reviews 54 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 1, 2014

Best location in Paris if you want to catch a train at Gare de Lyon early next morning. The hotel is adjacent to the station. Otherwise it is a normal well run, comfortable Mercure hotel. It is quite new etc

Was this review helpful? Yes 1
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest I thank you for choosing Mercure Gare de Lyon for your stop in Paris and as you mentionned the location is great when you leave to South of France or Switzerland by TGV. Hope to see you again soon Best regards More

Singapore, Singapore
Top Contributor
79 reviews 79 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 28, 2014

Stayed for one night on a business trip. The hotel room was bigger than many Paris hotels, during the reservation asked for early arrival as I was arriving in De gaulle at 7AM. I appreciated they had a room ready after a 12+hours tiring flight. On check out, as I had a train at 4PM, they let me use the... More

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest I thank you for your comments regarding our property very useful for business travellers, due to location but also for the services as you mentionned. Hope you had safe trip back Best regards More

2 reviews
3 of 5 stars Reviewed February 25, 2014

Stayed here on Friday 21st February 2014 for 3 nights on arrival staff where helpful and hotel clean and well presented. I was asked to provide a card to enable putting extras on the room, i set this up and the next day i was shocked to find the hotel had taken 300 euros, when i spoke to reception the... More

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest Thank you for your comments and I confirm you that the cancellation has been made the day of your departure. The service of free WIFI is going well and we will have a new contract for more channels as you mentionned. Hope to have the pleasure to welcome you again in Mercure Network Best regards More

Chicago, Illinois
Top Contributor
74 reviews 74 reviews
72 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 25, 2014

Don't be fooled, the French hotel rating system award stars based on amenities (elevators, restaurant availability, how many towels you have in your room) but not the quality of of what is offered. Hospitality at the Mercure Gare de Lyon is pretty much non existent. Show up before 3PM, you are guaranteed they will not have a room ready (tried... More

Was this review helpful? Yes
MGDL, Directeur général at Mercure Paris Gare de Lyon, responded to this review

Dear Guest I thank you for taking time to give me your feedback and I am sorry that the Services didn't reach your expectations. Your comments are important for us to improve the Quality of our property and be sure that the corrections will be made. Hope to keep your confidence with Mercure Network Best regards More

Been to Mercure Paris Gare de Lyon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Paris Gare de Lyon

Also Known As:
Mercure Paris Gare De Lyon Hotel
Mercure Paris Gare De Lyon Hotel Paris
Accor Paris Gare De Lyon
Address: 2 Place Louis Armand, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Reuilly
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#301 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Gare de Lyon 4*
Official Description (provided by the hotel):
Located next the Tower Clock of Gare de Lyon, easy when you arrive or leave by Train TGV. All Public transportation Bus CDG, Metro Express to La Defense or Disney in 20 mn. Easy to Stade de France or walking distance to Bercy Stadium, the Mercure has Standard rooms equiped with safetybox,Tea and Coffee facilities, free water and Privilege Room with Nespresso machine,TV 42" Ambilight, I Pad station,free drinks, Bathrobe and over mattress with 2 kinds of pillow. Buffet Breakfast or Express & Co or Room Service, Bar Lounge and Open working space with payment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Agoda, ACCOR, Priceline, Tingo, Otel, HotelTravel.com, TripOnline SA, getaroom.com, Asiatravel.com Holdings and Venere so you can book your Mercure Paris Gare de Lyon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Paris Gare de Lyon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.