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Novotel Paris Bercy

85 Rue de Bercy, 75012 Paris, France
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Novotel Paris Bercy
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Ranked #661 of 1,795 Hotels in Paris
A recent review
4 of 5 stars reviewed 2 weeks ago
Douglas G Brasilia, DF
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727 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brasilia, DF
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean, tidy, excellent service, the room is confortable, but the bar was not 24 as advertised, so do not return the Eiffel Tower after 24h hungry. The breakfast is spectacular. Recommend. Good for those looking to get away from the noise. Near by metro.

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay at our hotel. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris ! Kind regards More 

Al Ain, United Arab Emirates
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed in family room.It was relatively small but enough for family of four.Location was perfact just 2 mts walk from metro.Easily reach to centre with tram 6 and 14. Breakfast was good but limited options for vegeterian.Hotel was clean and staff was co operative.we arrived early and room was not available we kept luggage and went to see louvre... More 

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for your feedback on your recent visit to Novotel Bercy. I am very pleased to hear that you and your family enjoyed your stay with us. I willshare your positive comments with the team as an encouragement . We hope to see you again in the future! Kind regards More 

calgary
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second time staying at this hotel. This experience was asgd. as the first one. Clean facilities and very helpful staff. Good location with easy access to two Metro lines. Breakfast was good with lots of choices. Kids did not find the mini waffles this time. The only drawback is the temperature in the rooms. It was little... More 

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear guest, Thank you very much for sharing your experience at Novotel Bercy. We appreciate your positive comments, particularly regarding our staff. I look forward to welcoming you back again very soon. Kind regards, More 

Lake in the Hills, Illinois
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 4, 2015

Novotel knows how to do it right! The rooms are spacious and the staff couldn't be more courteous and friendly. The breakfast was outstanding. Lots of restaurants and shops within walking distance help to make this a great place to stay.

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear guests, Thank you very much for your review. My team and I are more than delighted to hear that you enjoyed your stay. Achieve the satisfaction of our customers reward the efforts we provide daily, a big thank you ! We will hope to have you as our guest for a very next stay, Best regards, Annick Cocoual General... More 

Seminyak, Indonesia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2015

Classic Novotel, of high quality. The position is good for the proximity to the Palais Omnisport and the metro station. The rooms are clean and equipped with every comfort and wide choice of food for breakfast.

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Candice, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 31, 2014

First af all is difficult to find hotel that accept 4 people in a room...and with to little babies is difficult to accept two rooms...and Novotel is often the only solution. This hotel in particular is clean and very closed to the tube. The rooms are very small, no forniture to put the dresses. Children are gentle tolerate, but no... More 

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bad homburg
Top Contributor
82 reviews 82 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 21, 2014

staying last years at the pullmann bercy made this year first time the choice to go to novotel. really happy about this. novotel has great Internet, rooms are big, even with balcony where i could smoke. There was a Girl at the breakfast from Singapure, she was unbelievalbe. even coming to late she served with a smile in her face... More 

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 29, 2014

If I have a time machine I will not choose this hotel for my holidays in Paris. Most of the receptionist was not helpful, arrogant and not professional. Attending customer without smile. Staff at restaurant was very rude - especially Angie - Force customer not to choose table for breakfast. Plus do not have proper word to communicate with customer.Room... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 2
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear guest, Thank you for taking the time to write a review on Tripadvisor following your recent stay. I am very sorry that your experience did not meet your overall expectations on this occasion. I appreciate your feedback and treat all of them with the utmost seriousness and I am currently investigating the matter with my staff. Sincerly yours More 

Mumbai
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 25, 2014

Given the european standard and paris as a city, the hotel is OK...however too low as compared to what you get in India. In case you can try for a package without breakfast as the spread was very less and especially for vegetarians. Suggest to pick Pullman Bercy which is also close by and also similar price but a 5... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for taking time to post your review. I’m sorry we failed to live up to your expectations. The team and I appreciate your feedback though. Kind regards More 

Saint-Alexandre, France
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 18, 2014

Not a huge fan of chain hotels, but I have to say this Novotel ranks way above the others in which I have stayed. The staff is more than friendly, helpful and efficient. The location is right behind the Gare de Lyon, right next to the Palais Omnisport, so if you are going to an event, don't hesitate to stay... More 

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Bercy. I look forward to welcoming you back again soon. Kind regards, More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.

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