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Novotel Paris Bercy

4.0 of 5 Hotel   |   85 Rue de Bercy, 75012 Paris, France (Bercy)
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Ranked #623 of 1,797 Hotels in Paris
A recent review
4 of 5 stars reviewed 4 days ago
NadyaHeluny Bucharest, Romania
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631 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel is in nice and safe area in Paris, right beside Parc de Bercy and 5 minutes walk to village de bercy, 2 minutes walk to Metro station Bercy few minutes walk to the seine river and 10 minutes walk to Monoprix . 30 minutes away from Eiffel tour by metro (15 metro stations)Taking Metro line no. 6 towards... More

Was this review helpful? Yes
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Nadya, Thank you for your very kind comment on Tripadvisor. I am glad to hear that you found our staff helpful and friendly, I have fowarded your compliment to them. Since you had such a positive experience, I hope that we may welcome you for your next visit to Paris ! Kind regards More

London
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Good to find a kettle in the room, but bring your own teabags if you prefer black tea. China mugs would be good. There was not a proper shower with a curtain, only a shower head in the bath, it was a bit awkward. Breakfast was adequate. One good thing was that they provided toothpaste which I had forgotten, it... More

Was this review helpful? Yes
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Victoria, We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay at our property. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris. Kind regards More

Liverpool
Contributor
18 reviews 18 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was quiet and the bed was very comfortable, but with a family of 4, space was very tight. The breakfast buffet was good and varied, definitely worth the money. There was a problem with the electricity supply in our room, but that was resolved quite quickly. The 'children's play area' in reception could be developed more - it... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear client, We would like to thank you for taking the time to comment on Tripadvisor following your stay at our property. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris. Kind regards, More

Reading, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Novotel is very convenient due to the metro stop outside its door but other that this its a very basic hotel and doesn’t offer the normal benefits that you would expect from the Novotel brand. It’s in the same building as the Ibis next door so I do believe that both hotels are same category. Good for business and... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir Thank for taking the time to share your comments about the hotel. I am very sorry that your experience did not meet your overall expectations on this occasion. Both Ibis Styles and ou hotel are sharing the same building but the standards are different as well as the size of the room, thus the different price range. Kind... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

To imagine that the room door suddenly been opened while you are relaxing in the room, although the deadbolt of the Door Lock has already been switched. I am wonder why the Housekeeper to knock the room door one time and open the door immediately, and I don’t know why the door room can be opened although the deadbolt has... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for taking time to post your review., Iam very sorry we failed to live up to your expectations. I appreciate your feedback, though, and your comments have been shared with my housekeeping team and we are working together on solving these issues, so that our service will no longer disappoint in this area. I hope you... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Been staying at this hotel since last Sat. While I'm still waiting for my 2 complimentary bottles of water which they forgot to put in the room today, (Fyi I called reception 3 times over the past 3hrs they said they would send someone to my room, I guess that person got lost on the way?!) I decided to write... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Wendy, Thank you for taking the time to write a review on Tripadvisor following your recent stay. I am very sorry that your experience did not meet your overall expectations on this occasion. I ahve shared your comments with my team and together we are working on what could be done to provide an flawless service. Best Regards, More

fontana, ca
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 5, 2014

stayed at the Novotel Bercy for 3 nights, its a nice hotel but very far from Paris main attractions such as the Eiffel Tower , Notre Dam, etc... There was a Hop On Hop Off around the corner that takes you around everywhere in Paris, that cost 33 euro, we took the metro which is also close by but that... More

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you for taking the time to write a review and commenting you recent stay with us. We are sorry to read that the location of the hotel did not match your expectations. For people who doesn't mind taking public transportations , Novotel Bercy is at only 2 min walking distance from Bercy station ( lines 6 &... More

United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 2, 2014

We very much enjoyed our stay here. Four of us stayed in a family room for £125 a night including breakfast, which for Paris, seemed good value. It is located a 10m walk away from Gare de Lyon, 1 or 2m walk from Bercy Metro station and about ten minutes away from the lively little "village" of Bercy. The room... More

Was this review helpful? Yes 3
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear guest, Thank you for your feedback on your recent visit to Novotel Bercy. I was extremely pleased to hear that you and your family enjoyed your stay with us. I shall share your positive comments with the team as an encouragement to continue our standards of service. We hope to see you again in the future! Yours sincerely, More

derbyshire
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2014 via mobile

Firstly, it is important to note that the hotel is next door to an ongoing development BUT this made no impact on the stay at the hotel. For the 5 days we spent there (& we were in the room at different points of the day) we were not disturbed by noise. Secondly, yes, it is in an area of... More

Was this review helpful? Yes
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you very much for your great review and for the wonderful comments about Novotel Bercy. We are thrilled that the hotel fitted your needs so well and that you enjoyed our services. I shall share your positive comments with the team as an encouragement to continue our standards of service. We look foward to welcoming you for... More

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Additional Information about Novotel Paris Bercy

Address: 85 Rue de Bercy, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Bercy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris Bercy 4*
Number of rooms: 151
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Also Known As:
Novotel Paris Bercy Hotel Paris
Accor Paris Bercy
Paris Novotel

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