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Novotel Paris Bercy

4.0 of 5 Hotel   |   85 Rue de Bercy, 75012 Paris, France (Bercy)
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Novotel Paris Bercy
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Ranked #605 of 1,797 Hotels in Paris
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623 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

To imagine that the room door suddenly been opened while you are relaxing in the room, although the deadbolt of the Door Lock has already been switched. I am wonder why the Housekeeper to knock the room door one time and open the door immediately, and I don’t know why the door room can be opened although the deadbolt has... More

Was this review helpful? Yes
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for taking time to post your review., Iam very sorry we failed to live up to your expectations. I appreciate your feedback, though, and your comments have been shared with my housekeeping team and we are working together on solving these issues, so that our service will no longer disappoint in this area. I hope you... More

1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

Been staying at this hotel since last Sat. While I'm still waiting for my 2 complimentary bottles of water which they forgot to put in the room today, (Fyi I called reception 3 times over the past 3hrs they said they would send someone to my room, I guess that person got lost on the way?!) I decided to write... More

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fontana, ca
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed at the Novotel Bercy for 3 nights, its a nice hotel but very far from Paris main attractions such as the Eiffel Tower , Notre Dam, etc... There was a Hop On Hop Off around the corner that takes you around everywhere in Paris, that cost 33 euro, we took the metro which is also close by but that... More

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you for taking the time to write a review and commenting you recent stay with us. We are sorry to read that the location of the hotel did not match your expectations. For people who doesn't mind taking public transportations , Novotel Bercy is at only 2 min walking distance from Bercy station ( lines 6 &... More

United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We very much enjoyed our stay here. Four of us stayed in a family room for £125 a night including breakfast, which for Paris, seemed good value. It is located a 10m walk away from Gare de Lyon, 1 or 2m walk from Bercy Metro station and about ten minutes away from the lively little "village" of Bercy. The room... More

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear guest, Thank you for your feedback on your recent visit to Novotel Bercy. I was extremely pleased to hear that you and your family enjoyed your stay with us. I shall share your positive comments with the team as an encouragement to continue our standards of service. We hope to see you again in the future! Yours sincerely, More

derbyshire
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Firstly, it is important to note that the hotel is next door to an ongoing development BUT this made no impact on the stay at the hotel. For the 5 days we spent there (& we were in the room at different points of the day) we were not disturbed by noise. Secondly, yes, it is in an area of... More

Was this review helpful? Yes
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you very much for your great review and for the wonderful comments about Novotel Bercy. We are thrilled that the hotel fitted your needs so well and that you enjoyed our services. I shall share your positive comments with the team as an encouragement to continue our standards of service. We look foward to welcoming you for... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I was very disappointed with both the location of the hotel and its standard. Surrounding streets are boring and ugly, my room needed renovation, restaurant faced ugly walls covered with graffitis. The reception area and bar looked shabby. If you want to experience charming streets with cafes and walk to main attractions definitely avoid this place. It is not worth... More

Was this review helpful? Yes 3
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for taking the time to write a review on Tripadvisor following your recent stay. I am very sorry that your experience did not meet your overall expectations on this occasion. Kind regards More

Frankfurt, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The reception area of the hotel is very old and run down. When I first walked I was surprised that the sitting area was old and dusty. The mirror on the wall had cracks and the wood on the reception desk was peeling. Our room was a lot better than expected. The room was a decent size and it seemed... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Bella, We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay at our property. I am sorry that the impression you had from the lobby was not the best, I can inform you that significant refurbishment and redesign will be done the same way it has been done in the... More

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good spot to work out and see a great deal more. Little out the way of a evening time. But fine for the arena next door. Liked it as a place to see the rest of Paris from ideal for the transport. Seems to be local to hotel is higher prices for meals out and drinks out.

Was this review helpful? Yes
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Tim, Thank you for taking the time to write a review on Tripadvisor, I am pleased to read that you enjoyed your stay with us and I hope we can be part of your future travel plans to Paris. Kind reagrds More

Bogota, Colombia
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located in Bercy, very close to the Bercy metro station so it is well communicated with the other areas of Paris. Staff is very friendly and multi-lingual. Didn't try the breakfast or other foods but had the chance to try some drinks and I think they can be improved. Rooms are good and clean. Internet connection is... More

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Sebastian, Thank you for leaving your thoughts on your recent stay at Novotel Bercy. We appreciate your very kind comments, particularly regarding our staff. We look forward welcoming you in the future ! Yours Sincerely More

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Additional Information about Novotel Paris Bercy

Address: 85 Rue de Bercy, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Bercy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris Bercy 4*
Number of rooms: 151
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Also Known As:
Novotel Paris Bercy Hotel Paris
Accor Paris Bercy
Paris Novotel

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