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Novotel Paris Bercy

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85 Rue de Bercy, 75012 Paris, France
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Novotel Paris Bercy
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Novotel Paris Bercy
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799 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Llandysul, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

It will be a lovely hotel when it's finished we have just come back from the Novatel in Paris it is in the middle of a construction site so not the hotels fault The room was very small considering there were four of us and it was very noisy and the air-conditioning didn't work when I complained at reception and... More 

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I'm staying on Novotel bercy now. I'm having a terrible experience here, unbelievable that. I can't believe it is happening. I didn't even get respect. I'm on a small and inappropriate room for my family with air conditioning is poor. It have no spacious or wardrobe for clothes. The restaurant is closed. The staff refused give me a password for... More 

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Glenrothes, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 5 nights beginning the 1st July. It was easy to find. Metro station two minutes away. Check-in was fine. We upgraded to an executive room on 6th floor. The room was lovely. Wasn't huge but more than adequate. The air-con was a god send in the heatwave that we were caught in. It wasn't... More 

Was this review helpful? Yes 1
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear guests, Thank you for your very kind comment on Tripadvisor ! We are very pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris. Kind regards More 

Adelaide, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was nice, clean, comfortable and quite expensive (as all Parisian hotels are!). The room was quite small but with comfortable beds and furnishings. The window opened which was nice to get fresh air as we weren't sure the air conditioning was actually working - changing the controls seemed to have no effect so we were lucky that the... More 

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay in Novotel Bercy. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris ! Kind Regards, More 

Hong Kong, China
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I only stayed there for one night, after landing in Paris, before catching up TGV to Avignon. The location is very convenient to access Gare du Lyon, just 5 minute walk even with big luggage. The hotel is quite standard-equipped, clean and modern. The morning breakfast buffet is also very good. I would recommend this hotel for any cost-conscious traveller... More 

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear sir, We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay at our property. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris. KInd regards More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our 6th visit to Paris, we have had hotels from Le Defence to centre of Paris but now that we have found Bercy will certainly be coming back to Novotel Bercy next summer. Friendly staff, clean room, breakfast tries to cater for many tastes and gets it about right, we asked for a bar meal one evening when... More 

Was this review helpful? Yes 1
COCOUAL, Front Office Manager at Novotel Paris Bercy, responded to this review

Dear Jeff, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Bercy. I look forward to welcoming you back again soon ! Kind regards, More 

Essex, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My bf surprised me with a surprise weekend to Paris i have to say at the hotel was wonderful we had champagne in the room and chocolate, the room was spacious clean and smelt fresh, the bed was comfy and it was convenient for all the sites, I would certainly go back again

Was this review helpful? Yes 1
COCOUAL, Front Office Manager at Novotel Paris Bercy, responded to this review

Dear Chloe, Thank you for your feedback on your recent visit to Novotel Bercy. I was extremely pleased to hear that you and your partner enjoyed your stay with us. I shall share your positive comments with the team as an encouragement to continue our standards of service. We hope to see you again in the future! Kind regards More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

sunday they had breakfast till late 11:00am we went at 9:30 and hardly there is to eat for veg. only bread n butter are there. but they also got finished at 9:30 am. when i ask them for bread they simply said its finish . we dont have. i went to my room and got some bread . to my... More 

Was this review helpful? Yes
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear sir, We are terribly sorry that your stay was such a disappointment. As we already told you, we are also sorry we failed to live up to your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, More 

Athens, Greece
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Being in Paris for 3 days, we choose Novotel Bercy for a family of 4 in a standard room with a folding sofa for kids. Reception was polite and friendly, helpful for our luggages, breakfast area quite cosy and tasteful, room with nice and modern furnitures. We didnt realise the purpose of two rooms bathroom. Also it provides coffe or... More 

Was this review helpful? Yes 1
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for your feedback on your recent visit to Novotel Bercy. I am pleased to hear that you and your family enjoyed your stay with us. I shall share your positive comments with the team as an encouragement to continue our standards of service. We hope to see you again in the future! Kind regards, More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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