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All 1,794 Paris hotels

Novotel Paris Bercy

4.0 of 5 Hotel   |   85 Rue de Bercy, 75012 Paris, France (Bercy)
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Ranked #563 of 1,794 hotels in Paris
A recent review
4 of 5 stars reviewed 2 days ago
henryd1
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604 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Perth, Australia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

We had a very disappointing stay at this hotel, one of the worst experiences during a 3-week long trip over Europe. The room was tiny, our bed very small and the mattress was very hard, and bad quality. The pillows were lumpy and uncomfortable, and the sofa bed in the first room we stayed at had springs coming out of... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great sized room for Paris, clean & well decorated, with comfortable beds. Good location for out train the following day from Gare de Lyon to Barcelona. Good breakfast, lots of choice. Visit Bercy village for shopping & food, loads of choice.

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear Guest, You take some time to share your impressions on this website and we do thank you. We very much appreciate your positive feedbacks regarding your stay at Novotel Bercy ! Since you had a good expereince , we hope that we may welcome you for your next visit to Paris. Kind regards A Cocoual More

Mayo, Ireland
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I would highly recommend this hotel for a family stay in Paris. It is about a ten minute walk from Gare de Lyon. We stayed for two nights. On our arrival we were greeted by a friendly receptionist. Our children were each given a little gift which they were delighted with! We booked two double rooms which were side by... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you so much for your kind message ! It was a great pleasure to hear that you enjoyed your saty with us. My staff highly appreciate such enthusiastic comments and we all look foward to welcoming you back soon. Kind regards A Cocoual More

Budapest, Hungary
1 review
4 of 5 stars Reviewed 1 week ago

Novotel Bercy is located in a calm and nice but simple enviroment. Very close to Metro station (line 14 and 6) and close to Gare de Lyon railway station. The hotel staff is very professional, kind and quick. The check in and check out process is quick but sometimes we saw rows. We were satisfied with the cleaningness of the... More

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Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a family room at the hotel. A proper squash and a squeeze with the sofa bed out, but the air con did work, the bathroom was clean and serviceable, and all the staff we met were really helpful. A little shabby round the edges, but ideally located for getting around Paris with both the metro and RER around the... More

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COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, I am glad to hear that you found our staff helpul, I have fowarded your compliment to my team. It is always very pleasant to know that our guests have enjoyed their stay at Novotel Bercy. I am looking foward to welcoming you again. Kind regards A Cocoual More

Buenos Aires, Argentina
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has a very good ratio price - quality. The rooms were clean , comfortable and modern. The staff was very friendly. It is located near all the main attractions thanks to the metro connections. The area is very safe to walk at night and the neighborhood has a lot of restaurants

Was this review helpful? Yes 1
COCOUAL, Directeur général at Novotel Paris Bercy, responded to this review

Dear Guest, We are thrilled that the hotel fitted your needs an that you enjoyed our services. Thank you for mentionning the friendly staff ! It is always a pleasure to have nice feedbacks. Since you had a nice overall experience, we hope that we may welcome you for your next visit to Paris. Kind regards A . Cocoual More

Seinajoki, Finland
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 14, 2014

We reserved two rooms by email. We also received a confirmation that they had received the rooms for us. Once when we got to the hotel they told us that they had given our rooms to somebody else. We were totally shocked. This has never happened to me before, and I travel a lot! They took us to another hotel... More

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear Sir, I am very sorry that you had been relocated to another hotel and that it went wrong, I consider such matters to be extremely important that is why I invite you to contact me as soon as possible on h0935@accor.com so we can solve this unfortunate issue. Yours sincerly Annick Cocoual More

Denver, Colorado
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 12, 2014

No AC in room. When I complain, I get the ugly American routine. There is no AC. Safe does not work. Woman at front desk rude as hell. I get the impression they don't like complaints!!!!! The staff understand the idea of good business. They just can't deliver. Just had nice guy here to talk about the AC. it's 2014.....bring... More

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear Sir, First of all, I would like to thank you for taking the time to write this comment. I am very sorry to read that you had a bad experience in my hotel. We have had a few issues with the AC last week. Even if the cooling system is slightly different in the USA, we do have AC... More

Clermont, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 7, 2014

The air conditioning does NOT work at this hotel. We currently have two rooms and both rooms are like saunas. One of our party has asthma and cannot breathe. We prepaid for hotel and could not change hotels. We talked to the receptionist at the front desk and she merely said "I'm sorry, I will send up a technician." No... More

Was this review helpful? Yes 1
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear Guest, Thank you for sharing your impressions on my hotel. I am very sorry about the inconvenience you encountered. We do have AC in the hotel but unfortunately there was a issue last week with it. Some floors have been deprived of AC and it could not be fixed immediately; it has been since. I hope you will consider... More

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Additional Information about Novotel Paris Bercy

Address: 85 Rue de Bercy, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Bercy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris Bercy 4*
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Also Known As:
Novotel Paris Bercy Hotel Paris
Accor Paris Bercy
Paris Novotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#247 Luxury Hotel in Paris #327 Family Hotel in Paris #433 Business Hotel in Paris
Hotel Class
Official Description (provided by the hotel)
The hotel overlooks the Palais Omnisport de Bercy and is 5 minutes walk from the Gare de Lyon. The nearest metro is 3 minutes walk from the hotel.This is a 4 stars hotel and considered as first class property.This is a modern style hotel, built in 1987, entirely clad with grey mirrors.The lobby is large and open plan with several seating areas. It is modern and well decorated. There is a welcoming bar.The restaurant is bright and spacious and overlooks the Palais des Sports through large glass walls.The rooms are medium in size and in good condition, with modern decor and furniture. All rooms have a double bed and one individual bed.1 minute walk to the nearest bus stop, 1 minute walk to the nearest metro station (bercy), 15 kms to the airport (orly), 3 kms to city centre, 30 kms to the airport (charles de gaulle), 5 km to the nearest fair site (porte de versailles), Close to the station (gare de lyon).Check-in : 2pm ... more   less 
Number of rooms
151

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