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Novotel Paris Bercy

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85 Rue de Bercy, 75012 Paris, France
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Novotel Paris Bercy
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773 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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New Delhi, India
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

sunday they had breakfast till late 11:00am we went at 9:30 and hardly there is to eat for veg. only bread n butter are there. but they also got finished at 9:30 am. when i ask them for bread they simply said its finish . we dont have. i went to my room and got some bread . to my... More 

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Athens, Greece
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Being in Paris for 3 days, we choose Novotel Bercy for a family of 4 in a standard room with a folding sofa for kids. Reception was polite and friendly, helpful for our luggages, breakfast area quite cosy and tasteful, room with nice and modern furnitures. We didnt realise the purpose of two rooms bathroom. Also it provides coffe or... More 

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Mumbai (Bombay), India
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Paris has a novotel in almost every corner of city. The advantage of staying in Novotel Bercy is it's location which is 2 minutes walk from Bercy metro station. The rooms are not too spacious but that is a problem with every Paris hotel. We were a family of four and after putting the extra bed, room barely had space... More 

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Tampere, Finland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was fine, the beds were comfortable and breakfast tasty - but - and this is a very big but, which caused us lots of troubles: This hotel uses credit card blocking with check-in. The credit card block should be removed from the card once the hotel bill is paid and the actual charge should replace the block in... More 

Was this review helpful? Yes 2
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Paris Bercy. We are very sorry about the inconvenience encountered with the pre-authorization made. The amount is temporally blocked and always released at the check out, but the delay is up to each bank, it can be from instantly to 2 weeks. We hope that we... More 

Clinton, Mississippi
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since my husband, 12 year old granddaughter and I arrived in Paris from Barcelona at the Gare de Lyon around nightfall, we wanted a hotel that was close to the station. This hotel was perfect for us. We easily walked from the train station, and the Metro station is even closer to the hotel. Be aware that there was quite... More 

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear Mary, We very much appreciate your comments regarding your stay at the Novotel Paris Bercy. It is always a pleasure to receive positive feedback. I will share your comments with my reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

West Sussex
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Room 308, family room at rear with double bed and two separate sofa beds for the kids. A liitle cramped but we only chilled out and slept there so didn't matter. Quiet despite some building work outside. Separate toilet can be useful and the bathroom had a good shower plus separate small bath. Very clean and nice fresh towels. Reception... More 

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear guest, Thank you very much for sharing your experience at Novotel Bercy. It is always fantastic to hear such positive feedback about our hotel and our team. We hope to welcome you once again in the future! Yours sincerely, More 

Guildford, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean and tidy. The room was great - again, clean and tidy - cleaners did a great job. We got a complimentary bottle of water, but certainly didn't expect it to be replaced daily at the hotel's expense! The bed and duvet was perfect - ensuring a perfect night's sleep. The shower was also great too. The... More 

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear sir, Thank you for your feedback from your recent stay at Novotel Bercy. I am sorry the breakfast was disappointing during your stay. We appreciate your positive comments though, particularly regarding the rooms and the cleanliness. Kind regards More 

The Hague, The Netherlands
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a few minutes walk from Bercy metro station and 15 min. walk from gare de Lyon. There are a few nice cafes/restaurants around the hotel a lot more around gare de Lyon. The metro passes every 3 to 4 minutes or so and brings you straight to the most used sightseeing stops around the Seine. The hotel... More 

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COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear sir, We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay in our hotel. We are very pleased to hear that you had a nice stay with us and hope to welcome you soon again in Paris. Kind regards More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I want to complain about the rude behaviour of night receptionist and about the poor housekeeping in this hotel. The housekeeping did not replenish the tea and coffee supplies. When we spoke to the night receptionist about it, he said "there is nothing that I can do about it. Speak to the manager or housekeeping tomorrow". We asked him for... More 

Was this review helpful? Yes 1
COCOUAL, General Manager at Novotel Paris Bercy, responded to this review

Dear madam, I am very sorry to read your comment, as I thought we had already settled the matter together on your departure day. Nonetheless, I would like to apologize once again because we obviously failed to live up to your expectations. Yours sincerely, More 

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Staying in Bercy / Nation

Neighborhood Profile
Bercy / Nation
Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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