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Novotel Paris Gare de Lyon

#525 of 1,810 Hotels in Paris
Certificate of Excellence
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2 rue Hector Malot, 75012 Paris, France
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1 room 1 adult
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Novotel Paris Gare de Lyon
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2,152 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We did not spend much time in the hotel, but we were happy with our room. Location is fine- I would personally prefer something closer to Notre Dame or the Eiffel Tower- but we took the underground and got there easy enough!

Helpful?
Thank BritMk
Cape Town, Western Cape, South Africa
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This was my second time in Paris and stayed at Novotel last year Jan. 2015. This time not so pleasant. Staff at reception was not friendly. The pool was also cold compared to last year so my daughter only swam once. We often had to ask and wait for more than an hour for our room to be cleaned. The... More 

Helpful?
Thank Fazlin S
Sydney
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Ideally located opposite Gare de Lyon. Extremely easy to roll our family's bags into the lobby from the train station. Our room was not large but was very well designed and equipped, very clean and tidy. Main bed was un-expectedly large and the sofa and roll-away beds while a bit on the small side were adequate for our two kids.... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Piste_and_pool
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I thank you for your nice review on my hotel following your family stay. I am glad that the room was up to your expectation and I hope as well that you will be able to stay longer for your next visit! Best regards, Serge Lenormand - General Manager More 

Level Contributor
25 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I hav stayed at this hotel 3 times, and I am making it my go to place. The location is excellent! It is easy to get to the train, the plain, the Metro, the RER, ane the Seine! What more could you ask!! The hotel is quiet, clea, a little corporate, and has a great stuff, and it is priced... More 

Helpful?
Thank Jose H
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Jose, Thank you very much for sharing your opinion regarding my hotel on Trip Advisor. I am glad that you keep on enjoying your stays thanks to our great location near the Gare de Lyon station and to the quality of our service. We hope to retain your loyalty. Kind regards, Serge Lenormand - Manager More 

Singapore, Singapore
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated next to the Paris Gare De Lyon train station, this hotel has location as its advantage. Stayed here for 6 nights in December 2015 with the family. While the hotel itself and the rooms are relatively small and nothing to shout about, a few things particularly stood out about the hotel: 1. They hire a balloonist and a magician... More 

Helpful?
Thank Zefri_Alejandro
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Alejandro, I sincerely thank you for taking the time to share your satisfaction regarding your stay in my hotel. Your feedback and your suggestions are very important as it help my team and I to keep on working hard to improve our services. We remain at your disposal and hope to welcome you soon and again at Novotel Paris... More 

London, United Kingdom
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Novotel was a good value stay. We stayed for 1 night. The hotel is easy to find due to its proximity to gare de Lyon and this also means travelling on the subway etc is very easy and close. Directly near to the hotel are a few restaraunts / bars which means you don't have to venture very far if... More 

Helpful?
Thank mollyc9015star
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Molly, I thank you for the great review of my hotel! I am glad that you enjoyed your stay and especially the location next to the railway station. I hope to see you again very soon. Sincerely, Serge Lenormand - General Manager More 

France
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The room provides space and is well designed. In the room: - a flat TV (big screen, some international channels) - a kettle (some coffee and tea) - a small fridge (noise free one), one bottle of water a day was offered - A/C - a nice bed (big enough, comfy) - a nice shower (Italian style, "rain" shower, temperature... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Régis C
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Regis, I am really pleased to read that you enjoyed your stay in my hotel and that the equipment of the room was up to your expectations. Your remark regarding the Wi-Fi caught as well my attention as a control of the full installation was done at the end of December and for your comfort, some Wi-Fi hotspots are... More 

Sydney, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there in Dec 15 with two kids in one of their family suites. Very nice and clean room, I think they must have refurbished recently. The Staff were polite and helpful. The hotel is very popular with families. It is located literally next to the Gare De Lyon station, hence very good base to travel around Paris. Buffet... More 

Helpful?
Thank Swinder S
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I very much appreciate your comments regarding your stay in my hotel. It is always a pleasure to receive positive feedback. I will forward your comments to my team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

West Chester, Pennsylvania
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

And the balloon man on Sunday is fabulous! This is a reasonably priced hotel, very comfortable, and clean with a great location. It is a five minute walk to the Gare de Lyon train station. From there, access to to almost everything you desire is available. There are numerous gourmet and neighborhood restaurants within walking distance. It is a 20... More 

Helpful?
Thank Deb X
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I am glad that your stay was up to the whole family's expectations. The location of the hotel is indeed a great advantage. During weekends and holidays, we offer some animations during breakfast time (balloon art, magic, tattoos...). it delight both young guests and old guests. I hope to welcome you again. Regards, Serge Lenormand – General Manager More 

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