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Novotel Paris Gare de Lyon

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2 rue Hector Malot, 75012 Paris, France
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1 room 1 guest
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Novotel Paris Gare de Lyon
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for 9 nights at this hotel and it was an overall positive experience. The location of the hotel is on Line 1 of the Metro, very convenient to get to all of the major places of interest in Paris. Our room was clean and the bed was very comfy. I booked an executive room and the size of... More 

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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed staying in this hotel with my family.easy access to everything.we went for 3 days tour in Paris and we enjoy it a lot.hotel is a chain but clean and tidy.friendly staff and helpful.walking distance to train station too!i look forward on another visit.

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London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel a fairly basic, but clean, the room were a good size. Price and location were very good. 2 minutes walk from Gare du Lyon station, and then only 8 minutes metro to the Lourve. The reception staff were great and very helpful with excellent English. The breakfast staff were disorganised and all over the place, we tried to... More 

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Zaragoza, Aragon, Spain
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good choice to visit Paris, specially if you go with children. It is well prepared to entertain your children since you cross the main door. The swimming pool is opened 24 hours. The breakfast for families is served in a separate room with special things for children: Tattoos, balloons, small gifts. The rooms are nice. The restaurant it is very... More 

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Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, You took the time to share your impressions regarding the Novotel Paris Gare de Lyon and I sincerely thank you. I am pleased to read that you appreciated our different animations for children as well as our renovated rooms and our restaurant. Your satisfaction is our best reward. I hope to welcome you again, Sincerely, Serge Lenormand –... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Picked this hotel as it was close to the station and we were pleasantly surprised. The room was clean and modern, but the facilities for kids really stand out. The pool is open 24hrs and there is a kids play room with xbox, games and Internet PCs nearby. At breakfast there were free kids toys and a balloon sculptor who... More 

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Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, Thank you for your nice comment ! My team and I work hard to deliver an exceptional guest experience, So, I am very pleased to read that you enjoyed our different equipment and services for families such as : the swimming pool open 24hrs, the children corner and the animations during breakfast. I also take good note of... More 

Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Location: very convenient as it is less than 5 mins walk to metro station (I can get from hotel to the actual train in 5 mins). But with all hotels that are near train stations in Paris the surrounding area is a bad. I smell piss everytime I walk to the metro station as there is a tunnel nearby and... More 

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Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear guest, Thank you for your comment and for highlighting the central location of the hotel next to Gare de Lyon. I understand your remark concerning the area of the hotel and rest assured that this point is one of my priorities : I work closely with the Police and Municipal authorities of the area in order to secure and... More 

New Plymouth, New Zealand
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location, really handy to train station! Breakfast was great with plenty of choices.Bed was comfortable. We were sent an email before we left for our stay inviting us to upgrade to an Executive Room where we would have free access to mini bar, Nespresso Machine , robes and slippers for an extra10e per night, we accepted and wished we... More 

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Hyderabad, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

We were there for 3 nights. We were not given the room on time and we had to wait for 2 hours. Had to move to another room the very next day because they were not able to manage their bookings. The worst part is I was charged money even though I did not have breakfast for all days. Had... More 

Was this review helpful? Yes 1
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Paris Gare De Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Devizes, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Arrived late (midnight) into Gare de Lyon, late check in was no problem. Stayed two nights, room was clean and quiet. Pleasant atmosphere, two great night sleep. Didn't try the restaurant. Recommended if you want a hotel close to Gare de Lyon. Wheelchair access was average. Bar was down three steps. Bed in accessible room was a little low. Roll... More 

Was this review helpful? Yes
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear guest, Thank you for your feedback, My team and I are pleased to read that you enjoyed your two nights at Novotel Paris Gare de Lyon and that you appreciated our rooms and the atmosphere of the hotel. Once again I thank you for your comment and take good note of your remark as it helps us to improve... More 

Bath, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you want a hotel close to the Gare De Lyon and plan to use a TGV the next day then this is the hotel for you. Outside it's not the best looking Novotel we've stayed at - but once inside it does not disappoint. We stayed in room 501 as a family of 4 and found it up to... More 

Was this review helpful? Yes
Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear guest, You took the time to share your impressions regarding your stay at Novotel Paris Gare de Lyon and I thank you. I am sincerely glad that you appreciated the central location of the hotel close to Gare de Lyon and that your family room was up to your expectations. I hope to welcome you again, Regards, Serge Lenormand... More 

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Nestled between the Seine, Bastille, and Père Lachaise lies a peaceful side of town where wide avenues and impressive buildings accompany green spaces and small parks. Landscaped havens are plentiful, from the Bercy Park to La Coulée Verte and most impressively the Bois de Vincennes, which even contains a medieval castle on its doorstep. For an escape from the masses head to this calming neighborhood where real Parisians make their homes.
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