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All 1,793 Paris hotels

Novotel Paris Gare de Lyon

4.0 of 5 Hotel   |   2 rue Hector Malot, 75012 Paris, France (Reuilly)
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Ranked #432 of 1,793 hotels in Paris
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Sydlady sydney
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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sydney
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived after 24 hour flight to excellent service from Stephane. No room was available as yet but our luggage was taken care of and we were given access to a washroom to freshen up. We had been to Paris several times before so this was an overnighter ready for our train journey to the south of France the next day.... More

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Paris, France
1 review
1 of 5 stars Reviewed 1 week ago

Okay hotel, very poor neighborhood and felt unsafe outside the front door, we didn't even want to walk the 200 meters to a shop. Choose somewhere else, so many other nicer, safer and more confidently located hotels in Paris!

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Tokyo
Top Contributor
92 reviews 92 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 1 week ago

In my experience,Novotel is a safe choice to stay during business trip in France. The quality is rather standard, not outstanding but rarely disappointing. However, it is my first time to experience of discomfort after more than staying 20 nights in various Novotel hotels. Actually it was my second time to stay this hotel. I chose this hotel due to... More

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Amares, Portugal
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Kids are really welcome. The price is very nice for the quality of a hotel in Paris. Really confortable bed, clean and modern room (stayed in a superior room). Fancy glass separate the bathroom from the room, it turns translucent by pushing a botton. All rooms have a sofá that it's a (small) single beneath the cover, great for kids.... More

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England
Top Contributor
61 reviews 61 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Has most of what you need for business. Good sized room, free wifi, good bathroom and comfy bed. Was missing an iron and decent pillows to be great. Service was better than expected and a nice range of foods for breakfast though being France the croissants/pastries were a little below par. Great location close to the train station.

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J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I thank you for taking the time to write about my hotel. You are mentioning the absence of an iron in the room: the reception, on call, can provide an iron and ironing board at any time, Do not hesitate to ask for it.. Regarding the pillows, a second set is available in the cupboard and may suit... More

Edmonton
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed only one night so we didn't see it in the daylight but the Novotel appears to be either a very modern, or a recently renovated hotel. The hotel and our suite were both very modern, clean and attractive but the service was a little mediocre. The front desk staff spoke English very well, but it seems nobody else... More

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J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I thank you for taking the time to share your experience regarding your stay in my hotel. I regret the fact that you describe and please accept my sincere apologies. I allowed myself to forward your comment to the relevant teams and corrective measures have been implemented. I hope you will still consider my hotel for your next... More

Basel, Switzerland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good service, and clean rooms. Typical Novotel standard. But our 4-1 room is very tight in space after opening the sofa bed. Hotel is very close to train station and food places. Good location. Will recommend to family when they r here in Paris. .

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Mjölby
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Nice hotel close to the Metro (underground). Nice staff. Right by the big train station Gare de Lyon. Several nice restaurants close to the hotel. You could rent a bike outside the hotel. The reception crew helped us with different things.

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Zuerich
Contributor
12 reviews 12 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 6, 2014

We (family of 4) stayed at the Novotel for 2 nights in February 2014. There was some renovation noise during the day, as mentioned by the other reviewers, but it was in another part of the hotel and therefore had no impact on us. The room was big enough, the décor was modern-ish and the pool and the pool area... More

Was this review helpful? Yes 1
J-JBruyand, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I want to thank you for taking the time to write about my hotel and the inconveniences you were subjected to. Please accept my sincere apologies. I have allowed myself to pass on your remarks regarding the dinner you had, to the Restaurant Manager and corrective measures have been taken. I hope you will still consider the Novotel... More

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Additional Information about Novotel Paris Gare de Lyon

Also Known As:
Novotel Paris Gare De Lyon Hotel Paris
Novotel Paris Gare De Lyon Hotel
Novotel Paris
Accor Paris Gare De Lyon
Paris Novotel
Address: 2 rue Hector Malot, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Reuilly
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#196 Luxury Hotel in Paris
#229 Family Hotel in Paris
#309 Business Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris Gare de Lyon 4*
Official Description (provided by the hotel):
The Novotel Paris Gare de Lyon is located in the center of Paris, opposite Gare de Lyon train station (metro 1 & 14, RER A & D). The hotel is ideal for your business trips, meetings, romantic getaways or family weekends in Paris and is close to Bastille, Bercy, Gare du Nord train station, Disneyland (direct via RER A), the Eiffel Tower, the Louvre and Opéra. The hotel has a bar, restaurant, indoor swimming pool and a fitness center for your well-being. Free Wi-Fi and secure parking. ... more   less 
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