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Hotel Westminster

#273 of 1,792 Hotels in Paris
Certificate of Excellence
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13, rue de la Paix, 75002 Paris, France
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638 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • English first
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English first
  • All months
    (638)
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    (166)
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    (177)
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NY
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pros: Good, central location for this hotel - right near major museums/park, the seine, metro line 1. Clean, quiet. comfortable, fine service from employees. Charming in its old fashioned way. Buffet breakfast is excellent. Cons: The bathroom did seem a but worn. My fancy stepmom didn't like the 'old fashioned charm' but once she took a walk in the neighborhood... More 

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5 of 5 stars Reviewed 4 days ago NEW

I am an American student and I stayed at the Westminster for 5 nights after my study abroad program ended. All of the staff members are kind and speak or at least understand English. The decor is beautiful and exactly what I was expecting for my first time in Paris. The location is rather central - right by the Vendôme,... More 

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Basel, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our seventh (or so, can't remember the exact figure....) stay at this nice and very personal hotel, which is clearly an asset in a city like Paris. Our room was a bit outmoded, but reconstruction is underway, so this is not a problem at all. We would recommend the hotel not only for its excellent service, but also... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Guest, I would like to thank you for this great review about your recent stay in the City of Lights. We are really happy that you took the time to comment your experience at the Westminster Paris Opera Hotel and your nice comment about our Restaurant. I am more than glad to read that our staff is able to... More 

Loughton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed a weekend at the hotel and would definately come back again. Got a chance to see some of the newer rooms which are very different from the older rooms but very welcoming and still keeping in with the traditional values of the hotel. Without doubt however the USP is the hotels locations close to the Opera area.

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Joe, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. We are so happy that we could make a difference to your visit to Paris. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On... More 

Paris
1 review
1 of 5 stars Reviewed 1 week ago

I had to cancel my reservation within 12 hours after booking and asked for cooperation, e.g. deferring my paid stay to a later date. After this was rejected and I did not stay in the hotel I was mocked by asking my opinion about the stay, by booking.com as well as by Westminster Hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Guest, I thank you very much for choosing to stay at the hotel Wesminster and for taking time to provide us your feedback regarding your stay. We are very sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At the Westminster Paris, we strive to provide a superior service experience for... More 

Fort Lee, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here in June 20-25 for my birthday..Beautifully decorated hotel on side street near Place de Vendome.Service was impeccable..We can't say enough good things about this hotel!! Great location close to shopping and all major sights..the rooms are grand and luxurious..the level of attention to detail of the hotel staff from concierge to the chef amaze us.The staff are... More 

Was this review helpful? Yes 1
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Victoria, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. We are so happy that we could make a difference to your visit to Paris. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On... More 

Temecula, California
Level Contributor
113 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came back to the Westminster Hotel in Paris for memory sake as we spent the Millineum New Year there and loved it. This is an older classic and very elegant hotel on the Rue de la Paix. You walk into a beautiful lobby, elegant, not flashy. Service is good. The concierge was helpful and the staff pleasant. There is... More 

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Guest, I would like to thank you for this great review about your recent stay in the City of Lights. We are really happy that you took the time to comment your experience at the Westminster Paris Opera Hotel. I am more than glad to read that our staff is able to offer you the service that you deserve... More 

London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015

A wonderful hotel whose rating should even be higher. From there excellent location in the heart of the First Arondimant to there service and staff. I have been to Paris many times but this will be my future choice.

Was this review helpful? Yes 1
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Jpjerry, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. We are so happy that we could make a difference to your visit to Paris. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On... More 

Hackensack, New Jersey
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 21, 2015

I was here in May on business. The location is great. I was upgraded to a suite. I heard the club sandwich was highly recommended so I ordered it and was not disappointed. It was delicious. Service was very good. The room was spacious with one of the largest bathrooms I have seen in a European hotel. There was a... More 

Was this review helpful? Yes 1
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear eguy_1972, We would like to thank you for taking the time to share your experience on Tripadvisor regarding your recent stay at the Westminster Paris Opera. Many thanks for this very kind review! Be assured that it is always a pleasure to host you in our property. I am more than glad to read that our staff is able... More 

New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 21, 2015

I visited this spring and was kind of disappointed by the service. The room that we got was at the end of the hallway which was right next to something like cleaning carts behind the curtain that couldn't even be closed all the way. The bathroom was dark, the shower/bathtub was so small, and we could even hear people talking... More 

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Kysc, I would like to thank you for your visit at Westminster Paris Opera and for your constructive comments. I am truly sorry to read your review, which is not reflecting the high and exceptional standards of service we are aiming for, and I sincerely apologize that we failed to meet your expectations during your stay with us. Please... More 

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Staying in Opera / Bourse

Neighborhood Profile
Opera / Bourse
The neighborhood around Opéra and Bourse is a belle époque paradise of grand boulevards, refined arcades, and mass-market art-nouveau entertainment. Here, modern day workers continue to take advantage of the legacy that nobility and finance left in the 19th century. Brightly-lit brasseries, theaters, and cinemas sit side by side with French bistros predominating in one area and Japanese restaurants in another. The area is most famous for the Palais Garnier opera house and glamorous department stores.
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