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Hotel Westminster

#268 of 1,793 Hotels in Paris
Certificate of Excellence
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13, rue de la Paix, 75002 Paris, France
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623 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

A wonderful hotel whose rating should even be higher. From there excellent location in the heart of the First Arondimant to there service and staff. I have been to Paris many times but this will be my future choice.

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Jpjerry, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. We are so happy that we could make a difference to your visit to Paris. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On... More 

Hackensack, New Jersey
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here in May on business. The location is great. I was upgraded to a suite. I heard the club sandwich was highly recommended so I ordered it and was not disappointed. It was delicious. Service was very good. The room was spacious with one of the largest bathrooms I have seen in a European hotel. There was a... More 

Was this review helpful? Yes 1
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear eguy_1972, We would like to thank you for taking the time to share your experience on Tripadvisor regarding your recent stay at the Westminster Paris Opera. Many thanks for this very kind review! Be assured that it is always a pleasure to host you in our property. I am more than glad to read that our staff is able... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited this spring and was kind of disappointed by the service. The room that we got was at the end of the hallway which was right next to something like cleaning carts behind the curtain that couldn't even be closed all the way. The bathroom was dark, the shower/bathtub was so small, and we could even hear people talking... More 

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Kysc, I would like to thank you for your visit at Westminster Paris Opera and for your constructive comments. I am truly sorry to read your review, which is not reflecting the high and exceptional standards of service we are aiming for, and I sincerely apologize that we failed to meet your expectations during your stay with us. Please... More 

Portland, Oregon
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After years of seeing movies of classic 200 year-old hotels with their lovely French balcony windows and flowers on the railing, I finally had one for myself in real life! I couldn't have been happier with my room, the breakfast selections were excellent, the staff was friendly and helpful with directions (I was walking to my appointment), and I would... More 

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Guest, I would like to thank you for this great review about your recent stay in the City of Lights. We are really happy that you took the time to comment your experience at the Westminster Paris Opera Hotel. I am more than glad to read that our staff is able to offer you the service that you deserve... More 

Ra'anana, Israel
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel doesn't need a review it needs and award. My hotel of choice in Paris for the last 4 years. Excellent location, great facilities and most of all, wonderful people. Special thanks to Katarina and also to Jean-Charles, Nicholas, Vincent, Alexis, Gerard, Lidia (I apologize if my spelling is not perfect) and all those who make this hotel truly... More 

Was this review helpful? Yes 1
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Joe, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. We are so happy that we could make a difference to your visit to Paris. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On... More 

Mount Gambier, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is old and very dated. Our room was tiny and you (literally) couldn't move around the bed without moving or bumping into other furniture. The furnishings were old and somewhat tatty. Although disappointing...I could live with the room if the service was good. Sadly...the service was anything but good. We paid for breakfast in advance but breakfast could... More 

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Steve_McLeod, Thank you very much for having taken the time to write your precious feed-back. May I present you my most sincere apologies for the situation that you went through in our breakfast room. It is definitively a not a good experience and certainly not a nice way to initiate your experience at the Hotel. I completely understand that... More 

Perth, Australia
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently my husband and I arrived at the Westminster Hotel with 26 other guests coming from a wonderful river cruise with Scenic from Budapest to Amsterdam. The Westminster is in a fabulous location and from the front it looks lovely - elegant but a little tired inside. On arrival there were only 2 staff in reception to check us in.... More 

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Iris, I would like to thank you for your visit at the Westminster Hotel Paris Opera and for your constructive comments. I am truly sorry to read your review, which is not reflecting the high and exceptional standards of service we are aiming for, and I sincerely apologize that we failed to meet your expectations during your stay with... More 

Santiago, Chile
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I needed a hotel very good located with comfortable facilities, and this hotel complied with them! Excellent attention, the price is worth. It is a very typical French place, close to the Opera building and subway station. The neighborhood is full of restaurants and fancy stores. Highly recommendable!!

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Guest, Many thanks for taking the time to write such a delightful review about our Hotel. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. Thank you for choosing the Westminster Hotel and please let me know whenever you come... More 

Vienna, Austria
Top Contributor
227 reviews 227 reviews
19 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very near the Opera this friendly but a little dated Hotel offers all the necessary amenities. The Bar is a spezial place - you feel like some 80 Years taken back in time. Do frequent the exzellent Restaurant

Was this review helpful? Yes
Lebrun I, Directeur général at Hotel Westminster, responded to this review

Dear Guest, Many thanks for taking the time to write such a delightful review about our Hotel. I would like to thank you for your visit at the Westminster Hotel Paris Opera and for your constructive comments. I am truly sorry to read your review, which is not reflecting the high and exceptional standards of service we are aiming for,... More 

Boston, MA
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here on a visit to Paris to celebrate our wedding anniversary. The staff were aware of this fact and went out of their way to make it a special experience for us. Our room was clean, comfortable, and quite large. The location is excellent with convenient access to the metro and walking distance to many... More 

Was this review helpful? Yes
Lebrun I, General Manager at Hotel Westminster, responded to this review

Dear Joe, We are very touched by your extremely kind comments. Thank you for taking the time to share your stay experience on Tripadvisor. We are so happy that we could make a difference to your visit to Paris. Our ambassadors take great pride in providing excellent service and I have shared your wonderful comments with all of them. On... More 

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Neighborhood Profile
Opera / Bourse
The neighborhood around Opéra and Bourse is a belle époque paradise of grand boulevards, refined arcades, and mass-market art-nouveau entertainment. Here, modern day workers continue to take advantage of the legacy that nobility and finance left in the 19th century. Brightly-lit brasseries, theaters, and cinemas sit side by side with French bistros predominating in one area and Japanese restaurants in another. The area is most famous for the Palais Garnier opera house and glamorous department stores.
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