This hotel is clean and rooms are spacious, for Paris standards. It is great for tourism, if you want to be able to walk to most museums. The neighbourhood is great for sightseen, but not so much for partying. I had a hard time finding my way to the hotel from Saint Lazare metro station, but it is actually two... more

We stayed at this hotel for three enjoyable nights. I was a little skeptical based on some other reviews, but I think those people who complained wouldn't have been happy wherever they stayed. We are not French-speaking, but the staff were all very friendly and helpful. Here's a hint: start your conversation with "Bonjour, Parlez-vous anglais?" and a smile anywhere... more

Before booking the hotel I read about problems with overbooking that previous visitors had written to this web page. Still I gave this hotel a try and I shouldn't have! As soon as we arrived in the afternoon we were told that hotel was full and we had to move to another hotel. This hotel didn't even paid us a... more

Before leaving to Paris for New Year's eve, I searched reviews on the internet about this hotel, I found 2 or 3 bad reviews from 15 total; one of these said that quote: "..., but were told that there was a 'technical problem' with our room. We were moved to another hotel down the road, which was serviceable, ...". So... more

I booked this hotel room for my boss to stay at on an overnight business trip and when he got there he was given a key to his room but when he got there the door was wide open and there was a maid cleaning the room. She scolded him for coming in to the room before she was done,... more

We were supposed to be staying at this hotel recently, but were told that there was a 'technical problem' with our room. We were moved to another hotel down the road, which was serviceable, but undergoing major renovation. My advice would be to arrive early and confirm your reservation beforehand. more

I made the reservation in April of this year to stay at the Comfort Malesherbes/St Augustin in September on our wedding anniversary. We did not expect to arrive and be told that they had booked us into another hotel as there was a mix up with reservation numbers. After travelling all day we arrived about 6pm and then had to... more

Stayed at the Comfort Hotel Malesherbes St. Augustin during the first week of September 2005. This hotel was not our original selection for our trip to Paris; it was a last minute alternative after we discovered several days prior to our departure that the hotel we initially booked somehow never received our reservation through a booking agency, despite our confirmed... more

We arrived Good Friday at 9.30pm only to be told there was a problem with our reservation and they had booked us into an alternative hotel. Not happy, we left and walked the nearly 1km to the other hotel, it was dreadful. Back we went to the Comfort Inn, demanded they do something. Basically, our three nights in Paris meant... more