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Mercure Paris Opera Louvre

#811 of 1,793 Hotels in Paris
95 Rue de Richelieu, 75002 Paris, France (Formerly Mercure Paris Cusset Opera)
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Mercure Paris Opera Louvre
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75 Reviews from our TripAdvisor Community

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    41
    11
    3
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for several nights on a business trip. The hotel was very well located for me, as I was working near Grands Boulevards. The room I had was recently renovated, not nearly as small as some of the other reviews had led me to expect, and had some old-fashioned design touches (e.g., woodwork on the ceiling). The lobby... More 

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London, United Kingdom
Level Contributor
155 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After a week in Paris staying in fairly modern, fairly soulless business type hotels I wanted to stay somewhere a little more traditional so that my friend could get a bit more of a feel for Paris. I chose this place as it seemed to be in a traditional Parisian building and was well located in the centre. I arrived... More 

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Anne S, Directeur général at Mercure Paris Opera Louvre, responded to this review

Dear Client, First, thank your great comment. I am pleased to read that you spent a pleasant stay in Mercure Opéra Louvre. In fact our location is great and convenient to discover the city and our staff works day after day to give you a perfect service. I hope to welcome you again very soon in our hotel. Best regards,... More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for three nights on business. My room was well located on the top floor overlooking the Paris roofs, and was of decent size. Everything else was tiny: smallest bathroom I have ever been in, of very average to poor quality. The lift was also very small and extremely slow. Two things to mention: the toilet paper was of... More 

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Lisbon, Portugal
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located 10 minutes walk from some of the main sights, namely the Louvre Museum and th Champs Elysees. Very close to the Magasins. Metro Station nearby (50 m). Rooms are small (as usual in Paris) but clean. Rooms to the street can be very noisy. Breakfast options are very limited, both in variety and in quantity.

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Moscow, Russia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am staying in this hotel now. its really a high season and some of 'bad guys' use it. So, no WI FI in the rooms at all!!!! Can you imagine if I come for business and need to catch it ??? The staff on the reception is of good sense of humour but none of help, really. Many rooms... More 

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Ghent, Belgium
Level Contributor
90 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 31, 2015

The hotel is situated in a small quiet street, not far from the "great boulevards", the opera, the Louvre, .... Rooms are rather small, but they are clean and modern (renovated). Staff is helpful and friendly. The hotel offers a good breakfast. The hotel has no car parking, but one can find parking garages in the neighbourhood.

Was this review helpful? Yes 4
New Jersey
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 26, 2015

It is a small hotel. Very boutique. The rooms are modest and nice. Be aware they are exceedingly small. The shower is the coolest feature - a built in rain fall shower head coming down from the ceiling. Elevator is minuscule. Bed is comfy and fine as you'll be out all day. It's quiet and you do get a decent... More 

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Anne S, Directeur général at Mercure Paris Opera Louvre, responded to this review

Dear client, Thank you for your comment. First, I am sincerely sorry that our service was not up to your expectations. Corrective measures have been implemented. Your satisfaction is our priority, my team and I will do everything possible in order to prevent this situation from recurring again. I invite you to contact us at the following email address: h1614@accor.com... More 

San Jose, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 20, 2015

Rooms are clean and small, missing a comfortable chair or little sofa. The room service food was bad both times we ordered - over cooked tough steak and cold fries. Gigantic slice of soggy cold tarte tatin with liquid cream floating in apple juice, looked awful but tasted worse. Free breakfast was cold all through except for the coffee which... More 

Was this review helpful? Yes 1
Anne S, General Manager at Mercure Paris Opera Louvre, responded to this review

Dear client, Thank you for your comment. First, I am sincerely sorry that our service was not up to your expectations. Corrective measures have been implemented. My team and I will do everything possible in order to prevent this situation from recurring again. I invite you to contact us at the following email address: h1614@accor.com in order to better meet... More 

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Staying in Opera / Bourse

Neighborhood Profile
Opera / Bourse
The neighborhood around Opéra and Bourse is a belle époque paradise of grand boulevards, refined arcades, and mass-market art-nouveau entertainment. Here, modern day workers continue to take advantage of the legacy that nobility and finance left in the 19th century. Brightly-lit brasseries, theaters, and cinemas sit side by side with French bistros predominating in one area and Japanese restaurants in another. The area is most famous for the Palais Garnier opera house and glamorous department stores.
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