Room seems clean but we also found spots on pillow case, we asked for a replacement but was told not possible till morning. Customer Service was horrible, especially for a 4 star hotel! Definitely not recommended. They should send their staff to learn customer service skills from other hotels and see how it should be done! Was a very disappointing... more

loved the room it was clean and comfortable, ideally situated for shops and a short walk to the eiffel tower. The staff were great when we had to stay an extra night due to the tunnel being closed. The only thing we found that we felt could improve it was tea or coffee making facilities in the room. Generally a... more

I booked this as part of a Eurostar package and was very happy with the service, location and the room. We were given a room on the 7th floor, with a private balcony from whence we could see the top of the Eiffel Tower. The room was small but clean and we weren't kept up all night by sounds from... more

This hotel is now claiming to be a four star hotel. We stayed at this hotel recently and were very disappointed with it. It was supposed to be the fancy hotel that was a treat at the end of a trip but it turned out to be the worst of the lot by far. During our trip we stayed in... more

First the positives: The room was lovely. Very clean. Nice decor. Bathroom was very fresh and modern. Everything looked very new. Was nicer than it looked in the pictures. There were french doors in the room that opened up onto a small private balcony overlooking a quiet street. Our kids loved it and it was nice for letting the breeze... more

We booked this hotel as it was only a short metro ride to the Roland Garros stadium but in fact it was just a pleasant 1/2 hour walk. On arriving in the evening we were greeted by very friendly staff who informed us about the area and answered our questions. Overall they were very helpfull and friendly and also recommended... more

Just got back from staying here, apart from the rain which the Hotel can't do much about everything was average to be honest. A few grumbles, rooms were very hot and the air-con didn't seem to do anything other than make a noise. Despite a notice in the room offering a complimentary tea & coffee tray the reception didn't seem... more

nothing really exceptional about this hotel, but that's not a bad thing for Paris. It's located on a pretty street, the hotel staff were friendly and efficient, rooms were clean and above average size for Paris, decently decorated, good size bed and lcd TV. It's located in a bit of a quiet area, so don't expect to find much other... more

I just noticed this hotel was listed here. ...late review... I stayed here a few years ago and enjoyed the location. It was a pleasant walk to the Eiffel Tower and Trocadero square cafes. I was only able to spend the weekend but I was happy with the accomodations. The room was pleasant and clean. The staff was very friendly... more