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Hotel Les Jardins du Marais

4.0 of 5 74 rue Amelot, 75011 Paris, France (Formerly Home Plazza Bastille)
#730 of 1,798 Hotels in Paris
939 Reviews 3.5 of 5 stars
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Hotel Les Jardins du Marais
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939 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

A very expensive hotel that trades on a few stunning images of a reception area, but behind this facade it is a dated, noisy, unclean, poorly serviced hotel. Staying in a small room the edges of the carpet were dirty through years of grime. The room had a hob, dishwasher, sink, microwave but no utensils - just one solitary glass... More

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Edmonton, Canada
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My spouse and I stayed here for 2 nights in September. The location is excellent, right around the corner from a metro station on line 4 and about a 5 minute walk to line 5. The hotel is only a few stops on the metro to Notre Dame & the Latin Quarter and only a bit farther to Palais Royale... More

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Blue Bay Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is excellent The rooms are very good. we are staying in room 7 on the first floor over looking courtyard.. Could not find any fault with room after I worked out how to work the shower controls. Very up market shower but now have it under control. Metro only 50 mtrs away. The staff can not do enough... More

Was this review helpful? Yes 1
burlington, vermont
Contributor
18 reviews 18 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for a week at this hotel with two others. We requested 3 rooms together when we made reservations and were assigned to buildings that could not have been farther apart. We had a lot of professional equipment and had to drag it in three different directions, across a large, cobblestone courtyard, with difficult access and stairs up to... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

looking down the street you would not expect to find the beautiful fancy interior. Staff were friendly and were very helpful. I was staying as part of a large group on a trundle bed which was comfortable. Plenty of space in the room and lovely spots within the communal areas for us to all convene. Easy access round the city... More

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Philipsburg, St Maarten-St Martin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Checked in to an unfriendly unprofessional front desk attendant Lucie only to find that the elevator was not operational when I reached Ravel building within hotel grounds. We had to walk up three flights of stairs to find a room which the size of a shoebox. Luggage was brought to the room with bellman only to find out that they... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here with my partner in September 2013 for 2 nights whilst visiting Paris. The hotel itself is lovely and I would definitely recommend for the price that I paid. But the area is not so good. My partner and I described it as the equivalent of visiting London but staying in Brixton. The streets surrounding are filthy, with... More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a layover in Paris and chose this hotel randomly. What a terrific find! I love that there are several buildings around a courtyard. The place is immaculate, and beautiful decorated in Art Deco Style. Great service, beautiful rooms (small, but adequate), excellent location, terrific staff, and a wonderful restaurant and bar. I cannot wait to go back!

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Joachim_Cohen, Directeur général at Hotel Les Jardins du Marais, responded to this review

Dear slbiztraveler, What a pleasure to read your comment concerning your last stay at Les Jardins du Marais. We are delighted to read that you enjoyed the hotel, the location and the teams ! Looking forward to the pleasure of your return visit soon, Kind regards, Joachim Cohen More

London, United Kingdom
Top Contributor
252 reviews 252 reviews
190 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have regularly stayed here when in Paris. The Environs and the hotel itself is beautiful, spacious rooms for Paris.Each room has a microwave and a hob. The lovely inner courtyard area is particularly nice in the summer, and the situation of the hotel is close to Republique and Bastille so plenty around and easy to get around. My gripe... More

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Joachim_Cohen, Directeur général at Hotel Les Jardins du Marais, responded to this review

Dear Pheephox, Thank you for taking the time to share your valuable feedback on Tripadvisor. We are deeply sorry that your experience was not as expected, as the elevators were indeed out of service. We also took notes of comments about the breakfast. However, we are mostly concerned by your remarks concerning the front desk teams. Please be assured that... More

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel two other times over the years. I used to love it here. It's in a good location. It seems that it has dropped off a few notches in the years since I was here last. The hallway was dark and dingy, restaurant was "closed for renovations", the internet was sketchy at best (both free and... More

Was this review helpful? Yes 2
Joachim_Cohen, Directeur général at Hotel Les Jardins du Marais, responded to this review

Dear OnTourYetAgain, We are very concerned that your experience did not live up to your expectations and we can assure you that the lapses you encountered on this occasion are not indicative of our usual exemplary standards. Please note that we are making some renovations to improve our services, we are sure you will appreciate them during your next stay.... More

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Additional Information about Hotel Les Jardins du Marais

Address: 74 rue Amelot, 75011 Paris, France (Formerly Home Plazza Bastille)
Location: France > Ile-de-France > Paris > République
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Les Jardins du Marais 4*
Number of rooms: 263
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Also Known As:
Les Jardins Du Marais Hotel

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