My wife and I came to Paris loaded with travel and translation books with an ambitious schedule. Though we got a bit lost in the massive Forum Les Halles after exiting the RER we were very happy to find that our hotel was every thing we looked for. The lobby and bar lounge were spacious, clean, and comfortable. Check-in went...
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Pros: Centrally located within walking distance of the Louvre and several other sites. Clean, modern look (felt like Vegas). Room was relatively spacious. Easy airport access (via RER B).
Con: Our room's heating didn't work and they wouldn't move us. Instead they gave us the reception area's space heater, which worked out well enough for 2 nights, but I kind...
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Dear client,
Thank you for coming to our hotel during this winter getaway.
We appreciate you having shared with other travellers your good impression about our central location and design.
I really apologize for the problem with the heating system. Improvements have been done since; temperatures went way below what we had expected this year.
We really hope you won’t...
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My daughter and I were lucky enough to stay here for a week and loved every minute. This hotel is ideally located with a nice touch of luxury. All staff were truly lovely helpful people with great senses of humour, they went out of there way to cater to our needs. We will be staying there again. Thanks to all...
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Dear client,
We would like to thank you for having chosen our hotel as your place of rest during your Parisian getaway.
We appreciate you having shared your impressions with other travellers as well.
We will make sure our staff knows how much they contributed for your well being while here.
We will wait anxiously for your return to the...
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Location is great for all the main sights.. walking distance to Notre Dame, Seine, Batobus, Louvre, Latin Quarter. Also very easy for getting to & from CDG airport or Eurostar by public transport. Châtelet is one of the main hubs and a stones throw from hotel so RER Ligne B, Métro and buses are all easily accessible. Facilities at the...
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Dear client,
We would like to thank you for having chosen our hotel as your destination in Paris and also for having shared such positive comments with other travellers.
We took note of your comments regarding the wardrobe space and will consider them; we appreciate you bringing them forth.
We look forward to receiving you again in our hotel in...
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we were there for 8 nights .The rooms are good , the breakfast is complete .The best is the location , we can walk to main tourist sites and there is metro and buses near.
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As other reviewers have noted, this is a chain hotel. as such it keeps up to a required standard. The reception staff were friendly and efficient. The hotel itself is within walking distance to Louvre, Latin Quarter, and Notre Dame (where several 'hop-on, hop-off buses start from). It is also directly above the RER line B (from CDG airport) which...
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Dear client,
We thank you very much for having chosen our hotel as your destination in Paris and for having shared with other travellers so many details about us.
It is true les Halles are going through construction at this time and we hope to fully benefit from the works when they are done.
We hope we will be able...
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This hotel was of the typical standard you would expect from a large chain like Novotel. Clean, well organised, and well located. You cannot go wrong with it. The breakfast was also quite good.
Just note one thing: There is quite a large construction going on next door to the hotel that causes some minimal noise disturbance. That is no...
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Decided to choose this through tripadvisor.
Great location, close to a lot of places to visit, including shooping and restaurant.
Clean rooms.
Only one negative: wifi inernet extremely slow
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Dear client,
We are very happy you chose us through other customers' reviews and that you have enjoyed our location in the center of Paris.
We do have a payable option for a faster wifi connection in our hotel. I hope we'll have the pleasure of seeing you again in the near future and that you'll be able to profit...
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We have stayed in several Novotel's and all of them have been good, but this one in Les Halles stood out from the others. It is very nicely furnished and decorated, really quite swish! There is a nice relaxing and calm ambience in the large bar/reception area which is great for unwinding with a drink at the end of a...
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Dear client,
Thank you so much for having chosen us as your getaway destination in Paris!
We delighted in reading your wonderful comments regarding our hotel!
We will be waiting anxiously for your return to the Novotel Paris les Halles.
The satisfaction of our clients is our best reward-thank you!
Best regards,
Julien Donzel
General Manager
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We are currently moving from the UK to Paris and using the Novotel as our base. Tonight we ordered pretty basic room service and ended up in a full argument, in our room with a staff member.
After ordering we had a call to say they wouldn't have any fries for two hours, was this okay or would we substitute...
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Dear client,
First of all, we would like to thank you for having chosen us as our getaway destination in Paris.
I appreciate the time you took to share the problems you encountered during your stay.
Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel.
I have...
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