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Saint James Albany Hotel-Spa

4.0 of 5 202, rue de Rivoli, 75001 Paris, France (Formerly Clarion Saint-James & Albany)
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Saint James Albany Hotel-Spa
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Saint James Albany Hotel-Spa
Saint James Albany Hotel-Spa
Saint James Albany Hotel-Spa
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1,116 reviews from our community

Traveler rating
    255
    380
    204
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Halesowen
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed here overnight, wish it could have been longer Staff were very helpful and extremely friendly, nothing was too much trouble. We had a junior suite which was very spacious, clean, and warm, it was also well equipped with 2 televisions!! Room service arrived very quickly The restaurant for dinner was quiet and the food good. Breakfast was... More

Was this review helpful? Yes 1
secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear debcarter, Thank you for choosing Saint James Albany Paris hotel-Spa and sharing such a nice feedback about pour property. We are delighted that you fully enjoyed your room amenities, the quality of the food and wine in our restaurant, bar, and breakfast but overall our full staff helpfulness. We have shared your nice review with all the team that... More

Greece
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

After the renovation the rooms look very nice and with enough space. The breakfast is very nice and the service of the staff excellent. The best place of the hotel is the interior courtyard, especially at good weather. I would recommend to change the music during breakfast time.

Was this review helpful? Yes 1
secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear ioanna_saiti, Thank you so much for sharing your experience on trip Advisor. We are delighted that you fully enjoyed your stay at Saint James Albany Paris Hotel Spa and particularly our breakfast, our nice courtyard and the service of our staff. The music was changed for a better breakfast ! Thank you for mentionning it. Best regards Maud SAULNIER... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent 11 nights at this hotel for our special trip to Paris, and had a wonderful time and can't fault the hotel. We got a great deal on the price and the location was absolutely perfect. It was central to everything we wanted to do. We walked to the Champs Elysees, Mont Martre, Louvre and many other places,... More

Was this review helpful? Yes
secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear Rachel W, Thank you for reserving our hotel for your long stay in Paris and for writing us such a nice review! We are really pleased that you had a wonderful stay in our hotel. We have shared your kind feedback with all the team that was really delighted as guest satisfaction is always a great source of motivation.... More

Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights during a business trip with Guerlain cosmetics. I can't complain about it really, i actually liked it alot better than Le Sers hotel. First of all, obviously the location is perfect since it's right across from the jardin de tuilleries and a walk away from both St..Germain street and the Champs Elyzees. The hotel... More

Was this review helpful? Yes 1
secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear Houry S, Thank you for sharing your review on trip advisor. We are really happy that you enjoyed our perfect location and also our nice courtyard and restaurant. Can we suggest you to come back in spring or summer when the weather allow you to have breakfast, lunch or dinner outside in the courtyard Regarding your room, I would... More

Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel presents itself as luxury and exclusive, nut in fact it's old and outdated. Rooms seem from the 80's and swimming pool was closed for maintenance. I specifically choose this hotel for location and the pool. No mention of being closed at booking, on the website or even at check-in. Very expensive, bad experience

Was this review helpful? Yes 1
secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear maschadriessen, Thank you for your post on Tripadvisor. We deeply apologize for the inconvenience caused by the spa and pool closing. We understand your disappointment and we agree reception should have informed you on your arrival. Our Deep Nature Spa reopened and we really hope to welcome you again. Please contact me maud.saulnier@saintjamesalbany.com, I would make everything to make... More

Sandwich, England, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel, if geared a little too much towards business and their endless, beloved conferences. On the day of our h journey to Paris severe flooding cut our town, Uzès, off from any access to the railway station at Avignon. I telephoned the hotel to ask if it might be possible to postpone our visit by a week in these... More

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secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear Mr Ordish, We thank you for sharing your comments on Trip Advisor. We are really pleased that you enjoyed our hotel and definitely assure you that all our guests are welcome without any difference. Our daily priority is your satisfaction. We are sorry that the hotel was not able to change your dates of stay (we always try to... More

Sydney, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed in Saint James Albany Paris Hotel Spa in junior suite for 6 nights (9 Sep-15 Sep) Bathroom sink was blocked. 2 days we asked reception staff for repair. When we give up. All the time we used different sink in toilet room. On a 2nd day I booked shuttle bus for 15 Sep for EUR 44. Next morning staff... More

Was this review helpful? Yes 1
secretaire_direction, Room Division Manager at Saint James Albany Hotel-Spa, responded to this review

Dear 2Alik, We thank you for posting your feedback on Trip Advisor. Comments like yours help us to improve our quality of service. We sincerely regret all the inconvenience you encountered during you stay and have seen our staff in order to avoid that in the future as this is definitely not the kind of experience we intend to give... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My elderly grandmother, mother sister & myself arrived at the hotel for a 2 room 2 night stay earlier than check In time on Fri19/10. It was a promising start as we were allowed to leave our luggage whilst we went exploring. We returned to the hotel at 3pm. What ensued was the beginning of the end. Our booking had... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed 2 times at this hotel for business. 2 times I was given a very underwhelming room, the first time (4 years ago) a very small room at the top floor, and last week the room 121. Room 121 was very dark (impossible to read really), very warm (the aircon was not working properly), very loud (there was... More

Was this review helpful? Yes 2
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this review

Dear jal_France, We thank you for taking the time to share your experience on trip Advisor. All comments are very important to help us to improve our quality of service. We are pleased to read that you enjoyed our room service but really regret that both of your stays did not match to your expectation. We have taken good note... More

Boca Raton, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have never been treated better by a hotel staff than during my stay here. Patrice and Gael not only made fabulous restaurant recommendations but took care of all reservations. When my Air France flight was cancelled they took care of my needs. The location is perfect and the rooms clean and comfortable. And the indoor lap swimming pool enabled... More

Was this review helpful? Yes 1
secretaire_direction, Directeur général at Saint James Albany Hotel-Spa, responded to this review

Dear Bocalarw, Thank you so much for such a kind review ! We are so happy that you fully enjoyed your room, our nice swimming pool and especially the helpfulness of our staff. We have shared your nice feedback with all the team and they were delighted to be considered friends especially Patrice and Gaël. We are looking forward to... More

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Additional Information about Saint James Albany Hotel-Spa

Address: 202, rue de Rivoli, 75001 Paris, France (Formerly Clarion Saint-James & Albany)
Phone Number:
Location: France > Ile-de-France > Paris > Louvre / Place Vendôme
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Saint James Albany Hotel-Spa 4*
Number of rooms: 200
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Also Known As:
Saint James & Albany Hotel Paris
Saint James And Albany Hotel-Spa
Clarion Paris
Saint James & Albany Hotel Spa

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