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Hyatt Paris Madeleine

#252 of 1,773 Hotels in Paris
Certificate of Excellence
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24 boulevard Malesherbes, 75008 Paris, France
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Hyatt Paris Madeleine
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Hyatt Paris Madeleine
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683 reviews from our community

Traveler rating
    401
    183
    58
    28
    13
See reviews for
132
278
33
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
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    (185)
  • Jun-Aug only
    (150)
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    (198)
  • Dec-Feb only
    (150)
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Seoul, South Korea
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I booked this hotel for my sister's honeymoon for 2days, and I wanted them to charge me on room rates. So, I sent the information of my credit card to the hotel. The hotel's staff who Tiphaine answered me quickly for my sister's honeymoon, and I complicated some issue that I assigned a limit to my credit card but my... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Really quaint small almost boutique hotel but with many of the advantages of a big chain. Reccomend highly. Service is excellent. Staff very pleasant. Super well located with tons of dining and shopping options a stones throw away in this historic part of town.

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New Delhi, India
Top Contributor
69 reviews 69 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My better half and I stayed at this property for a couple of nights a couple of days back. This is a great located hotel with great access to Opera, Blvd Haussman, Champs Elysees, Louvre, etc. Great from which to walk around most of central Paris. However, had a very under-whelming stay. Maybe, we were coming after a fantastic stay... More 

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GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

Thank you for providing us with your feedback! I am terribly sorry to read about your dissatisfaction with regards to the size of the room as well as the lack of assistance from our staff. Comments like yours are taken very seriously as they enable us to better tailor our hotel and experiences to our guests' needs. There are certainly... More 

Carmel, California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

great location. great service. wonderful accommodations. completely satisfied. great wine bar. newspapers and download papers available. wi fi super fast. no drops. great concierge service. great gym and spa. very attentive staff in a professional way.

Review collected in partnership with Hyatt Hotels

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GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

Thanks a million for your lovely review following your stay with us. I want to especially thank you for your enthusiastic comments about your stay. We hope to see you back soon and look forward to providing another excellent stay. With kind regards, Gianluca More 

Paris, France
1 review
2 of 5 stars Reviewed 6 days ago NEW

Don't think the front desk staff will help you, it is the worst Hyatt that I have ever stayed globally for 30 years. Don't think the front desk staff will help you, it is the worst Hyatt that I have ever stayed globally for 30 years. Don't think the front desk staff will help you, it is the worst Hyatt... More 

Review collected in partnership with Hyatt Hotels

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GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

I am very sorry to read that you did not enjoy your stay with us and I thank you for taking the time to express your concerns and impressions. We are dedicated to make every guest’s stay comfortable and pleasant, I am very regretful that it was not the case on this occasion. Please rest assured that your comments have... More 

Paris, France
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent and clean hotel with very polite and friendly staff. Good food. Peaceful and memorable lounge/bar with nice music and attentive staff. Executive room very good with adequate facilities and very quiet. Large windows on the Boulevard but double opening leaves and heavy curtains ensured zero traffic noise.

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

My experience far exceeded our expectations in every way. The staff was excellent, very pleasant and extremely helpful. Girginia went over and beyond to ensure we were completely satisfied. Overall, we had an amazing stay at the Madeline and hope to make it back there soon!

Review collected in partnership with Hyatt Hotels

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GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

I was absolutely thrilled to read your charming review following your stay with us and I would like to thank you for doing so. I'm overwhelmed to read that we exceeded your expectations. Your kind comments will certainly be shared with all the team and I cannot wait to welcome you back. Kindest regards, Gianluca More 

2 reviews
5 of 5 stars Reviewed 1 week ago

My step-daughter and I spent 5 days in Paris at this hotel and it far exceeded our expectations in every way. The staff was excellent very pleasant and helpful at all times. Everyone spoke excellent English, which was helpful as I did not learn French as quickly as I had hoped. I felt as though they cared not only about... More 

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GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

What a kind review, thank you so much for sharing it with us! How wonderful it is to hear that your stay with us exceeded your expectations in every way! I will be sure to share your compliments with our entire team.We look forward to welcoming you back soon. Warmest regards, Gianluca More 

Top Contributor
73 reviews 73 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

このホテルに宿泊はしませんでしたが、ロビーで軽食を食べました。メーデーでどのお店もお休みの中、軽食(クラブサンドイッチなど)とはいえ落ち着いた雰囲気の中で食べられたので、非常に助かりました。 また、宿泊客でない私たちの「書類をプリントアウトしてほしい」という図々しいお願いに対して、フロントの方は嫌な顔を一つせずに対応してくださいました。今度、パリに行くときはこのホテルに宿泊しようと思います。 I didn't stay overnight at the hotel, but enjoyed snacks there. All staffs were polite and provided great services. I'll definitely stay at the hotel if I'll visit Paris again.

Was this review helpful? Yes
GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

I am so happy to read your review. Thank you very much for the very positive comments especially with regards to our snacks and service. I'm also delighted to hear that you definitely stay with us on your future visits. We are looking forward to welcome you back. Sincerely, Gianluca More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel during my visit to Paris for 4 nights. I am a gold passport member. I booked the rooms using points and cash couple of months ago. I had booked a classic room for 2 adults and 1 kid of 7 years. The reservation desk told me that he will put in a request for an... More 

Was this review helpful? Yes 2
GPriori, General Manager at Hyatt Paris Madeleine, responded to this review

Thank you for taking the time to express your concerns following your recent stay at Hyatt Paris Madeleine. It's very regretful to read about the confusion that occurred with regards to the room type. Actually, our classic rooms can only accommodate 2 people maximum, as mentioned on our website, due the limitted space. Unfortunately we are not able to place... More 

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