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Staycity Serviced Apartments Gare de l'Est

5-7 Passage Dubail, 75010 Paris, France
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1 room 1 guest
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219 Reviews from our TripAdvisor Community

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Traveler rating
    35
    111
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (63)
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    (69)
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    (43)
  • Dec-Feb only
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New York City, New York
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I was in Paris to attend a wedding and I decided to stay an extra week to take an intensive French class. Since I wasn't familiar with the exact area where the school was located when they offered to book the accommodation at an extended stay hotel I agreed. They didn't mention the name of the apartments, only that they... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We thank you for taking time to write your feedback on Tripadvisor. We are so sorry for these inconveniences. First of all, the reception opens 24/24, is always at your entire disposal in order to help you for your stay in Paris and to solve problems. Our Appart-Hôtel will have some works in the future. The Town Hall... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked this trip to celebrate my husband's 70th birthday. We booked this particular accommodation having stayed twice in a 2 bed roomed apartment at Staycity Birmingham and assuming the standard would be similar. Unfortunately the standard fell way below and we were very disappointed with the accommodation. Good Points Clean crisp towels and bed linen Comfortable beds Friendly staff... More 

Was this review helpful? Yes 1
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Diane, Thank you for taking the time to write a review about your stay with us. We are glad to know that you have appreciated our staff and the bedding in the room . We are glad to inform you that we are changing of WIFI company in order to get a much better free WIFI. The Paris Town... More 

Travelers are raving about these Paris hotels

Berlin, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This was a last minute overnight booking just to be near the station for the next morning. Unfortunately the room was nothing like the photos we had seen on booking.com - much smaller and ultimately unsuitable for families (unless you're a family of elves perhaps). One room was barely large enough for the double bed - it had two balconies... More 

Was this review helpful? Yes 1
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you for taking time to write your feedback on Tripadvisor. We regret however to read that amenities were not up to your expectations. In all our rooms there are one television. The carpet in the corridors are cleaned once a month. I remain at your entire disposal. Best Regards, More 

Kloof, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

Very comfortable. Would definitely recommend. Great value for money. Super position - couple minutes walk from the station. Slightly tricky to find at first so get directions before hand or use a gps.

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you for taking time to write your nice feedback on Tripadvisor. We look forward to accommodating you again for your future stay in Paris. Yours sincerely, More 

1 review
3 of 5 stars Reviewed 4 weeks ago

They did not explain what condition should we leave the room before we checked in, Then they charged extra money for not leaving the room clean. Then studio was very small. The only good thing was that it was near Gare de L'est train station.

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Sir, We would like to thank you to write your feedback on Tripadvisor. We had the pleasure to send you yesterday a copy of our Room Directory located into the room where it is mentioned to let the room clean. We are sorry about it. We remain at your disposal for any further information. We look forward to accommodating... More 

İstanbul, Türkiye
Level Contributor
6 reviews
4 of 5 stars Reviewed July 20, 2015

I loved the staff but the service was not good. So weak and slow wifi, not daily cleaning, too narrow wc. But the benefit of me was the kitchen. You can cook whatever you want if you are not good tasting other culture's food. Even for its kitchen i would stay there. My room had a narrow toilet which was... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay with us at Staycity Paris. We are glad to know that the staff was pleasant as well as the kitchen area. We regret however to read that amenities weren't up to your expectations. Once again, thank you for your valued feedbacks. Warmest regards More 

Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed July 10, 2015

Very friendly, great place when traveling with kids. the second bedroon could have a tv, so the kids can enjoy their own and more channels in English will be a plus. Very easy to take transportation, we enjoyed.

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We really appreciate your review on Tripadvisor about your stay at Staycity Paris during a recent leisure trip. We hope that you will have a future opportunity to visit Paris once more and it would be our pleasure to have you stay with us again. Warmest Regards, More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed July 3, 2015

Centrally located with both stations very close by as well as good restaurant (especially for Indians- Sarwanam Bhavan) very close by. Hop on hop off bus stop very close by. Breakfast arrangement with a nearby restaurant was satisfactory. Rooms small but comfortable. However toilet (very small) was smelly and we had to use room freshner.

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for taking time to write your feedback on Tripadvisor. We are so sorry for the inconvenience relative to the bathroom. We are pleased to inform you that the last bathrooms will be refurnished. We will look forward to accommodating you again. Best Regards, More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed July 2, 2015

The apartment had sufficient space and was positioned well in Paris to get to most things via public transport. The staff were friendly and helpful also. The internet speed was too slow, almost to the point of not being able to use it. The double bed was old and needed to be replaced, and another comfortable chair is required. The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you for taking time to mention for feedback on Tripadvisor. We will do the necessary to change the wifi in order to get a better one. We look forward to accommodating you again in the future. Best regards, More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 29, 2015 via mobile

We stayed here for one night between train trips. It is clean and comfortable but the surrounds weren't that great. Alleyway that you need to walk up smelled of urine most of the time, and was full of middle aged men hanging around - there is some sort of meeting place next door. I wasnt that comfortable with the surrounds,... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We thank you for taking time to write your feedback on Tripadivor. We are so sorry for the inconvenience you had. We mention your feedback to the Town Hall. Unfortunately, the maintenance team of the City of Paris had not cleaned the alley. We are sorry. We will be pleased to accommodate you again in the Future. Best... More 

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Staying in Canal Saint-Martin

Neighborhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighborhood has a dynamic, inspiring vibe.
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