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Staycity Serviced Apartments Gare de l'Est

5-7 Passage Dubail, 75010 Paris, France
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Staycity Serviced Apartments Gare de l'Est
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205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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County Kildare, Ireland
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Hotel was well priced , location was perfect for exploring Paris by Metro as the station was a short walk away . Some people have said the area is rough, but we didn't find that to be the case. We travelled with two young girls , 11 & 13 , they loved the free wifi which worked very well. Room... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for taking time to write your feedback on tripadvisor. We are so sorry and we apologize about the broken bed. On the other hand, all the staff joins to me to thank you for your nice comments. We look forward to accommodating you again for your next stay in PAris. Best Regards, More 

Hong Kong Region, China
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Overall it is convenient to all public transport. Buses can lead you to Gare de Lyon in 20 minutes, you could push the lugguge from the main transports to the apartment. More detailed walking instructions will help as the avenue is easily missed. A group of new immigrants assembled nearby as there was a centre providing services to them.

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor. We will try to include a plan into our confirmation of bookings made on our website. If you lost, we are sorry about it and we apologize. We hope to accommodate you again for your furture stay in Paris. Best Regards, More 

Manila, Philippines
Top Contributor
86 reviews 86 reviews
38 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very pleased with my 3-night stay last week at this property. I was upgraded from a twin room to a bigger one good for 4 occupants. This room is roughly 50sqm in area. The apartment is as clean as it looks in its current photographs online. The room I occupied was clean and has 2 king-size beds with... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We thank you for taking time to write your feedback on Tripadvisor. All the staff joins to me thank you for your large description you made. The area, despite of some people, is quiet and safety and it is a chance to be in Central Paris near by Place de la République and Gare du Nord. We look... More 

1 review
5 of 5 stars Reviewed 1 week ago

Staff were really helpful, couldn't do enough for us. highly recommended for family trips we were robbed identity cards on the subway and all the staff helped us in everything you need. if we return to Paris we know where to stay

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you to take time to write a nice feedback on Tripadvisor. It was a really pleasure to help you with this trouble. We will be pleased to accommodate you again in the future. Bes regards, More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed May 20, 2015

So the pictures make this place look nice and clean and up to date but it isn't. I think those pics were taken when things were brand new or they have a very talented photographer. The place was visibly dirty. There were hairs in the bathroom and I found one on the bed. The blow dryer coil had visible dirt... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We apologize for the stay you spent which is absolutely not up to your expectations. We will conduct an investigation to understand and rectify all your inconvenience caused. It is not acceptable what you experienced. We look forward to hearing from you soon. Best regards, More 

Travelers are raving about these Paris hotels

Penang
1 review
5 of 5 stars Reviewed May 18, 2015

My friend and I stayed at this hotel for about 10 days. The location is great in the sense that its a walking distance from two major metro stations, Gare de Nord and Gare de l'Est. From those two stations you can navigate your way through the whole city and use the train and RER as well for when your... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very for taking time to write your feedback on Tripadvisor. We are delighted you had spent nice time at Staycity Paris. We look forward to accommodating you again for your future stay in Paris. Best Regards, More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 27, 2015 via mobile

Staff were really helpful, couldn't do enough for us. Also very knowledgeable with good suggestions for what to do in Paris and how to get there! The location of the apartments was really convenient, very close to metro, less than a five minute walk. (And only 10 mins walk to gare du nord for direct trains to airports, etc.)

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on Tripadvisor. We are delighted that you liked your stay at Staycity Paris . We look forward to accommodating you again during your next stay in Paris. Best Regards, More 

Dumbarton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

Staycity has plonked an excellent apartment into an insalubrious environment. Despite trying really hard, it doesn't completely overcome the poor neighbourhood. I would have given them 5 stars but for the view from the window. Our apartment consisted of a studio room (kitchenette, dining table, king size bed, tv and 2 comfy chairs) with a 2nd bedroom off (2 single... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 26, 2015

On the whole it was nice and cosy. Everything we needed for a budget hotel and we didn't mind the compact kitchenette and the small bathroom. The downside is that WiFi didn't always work and when it did it was too slow to even bother, room heating system wasn't that good and the room was still a bit chilly even... More 

Was this review helpful? Yes 1
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you for taking the time write your feedback on Tripadvisor. We sincerely apologize that you did not enjoy your stay. Usually, the heater heats properly. There are different positions to heat, the reception can be a great help. Wifi works most of the time very well. However it may be that the network is a bit slow... More 

San Jose, California
Top Contributor
77 reviews 77 reviews
12 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed March 8, 2015

The hotel is located less than five minutes from the Gare de l'Est train/metro station, a little north of the center of Paris. As a result, it's very easy to get to and is a great base for exploring the City of Lights. The entrance is back behind the intersection of two major boulevards -- Rue du Faubourg Saint-Martin and... More 

Was this review helpful? Yes 2
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you for the time taken to write your nice comment on Tripadivor relative to your stay We are delighted that you enjoyed the aera and the staff to satisfy you! Looking forward to welcoming you back at Staycity Paris. Best regards More 

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