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Staycity Serviced Apartments Gare de l'Est

5-7 Passage Dubail, 75010 Paris, France
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Staycity Serviced Apartments Gare de l'Est
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212 Reviews from our TripAdvisor Community

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Traveler rating
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    108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (63)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (44)
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1 review
3 of 5 stars Reviewed 5 days ago NEW

They did not explain what condition should we leave the room before we checked in, Then they charged extra money for not leaving the room clean. Then studio was very small. The only good thing was that it was near Gare de L'est train station.

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Sir, We would like to thank you to write your feedback on Tripadvisor. We had the pleasure to send you yesterday a copy of our Room Directory located into the room where it is mentioned to let the room clean. We are sorry about it. We remain at your disposal for any further information. We look forward to accommodating... More 

İstanbul, Türkiye
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

I loved the staff but the service was not good. So weak and slow wifi, not daily cleaning, too narrow wc. But the benefit of me was the kitchen. You can cook whatever you want if you are not good tasting other culture's food. Even for its kitchen i would stay there. My room had a narrow toilet which was... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay with us at Staycity Paris. We are glad to know that the staff was pleasant as well as the kitchen area. We regret however to read that amenities weren't up to your expectations. Once again, thank you for your valued feedbacks. Warmest regards More 

Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Very friendly, great place when traveling with kids. the second bedroon could have a tv, so the kids can enjoy their own and more channels in English will be a plus. Very easy to take transportation, we enjoyed.

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We really appreciate your review on Tripadvisor about your stay at Staycity Paris during a recent leisure trip. We hope that you will have a future opportunity to visit Paris once more and it would be our pleasure to have you stay with us again. Warmest Regards, More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Centrally located with both stations very close by as well as good restaurant (especially for Indians- Sarwanam Bhavan) very close by. Hop on hop off bus stop very close by. Breakfast arrangement with a nearby restaurant was satisfactory. Rooms small but comfortable. However toilet (very small) was smelly and we had to use room freshner.

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for taking time to write your feedback on Tripadvisor. We are so sorry for the inconvenience relative to the bathroom. We are pleased to inform you that the last bathrooms will be refurnished. We will look forward to accommodating you again. Best Regards, More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

The apartment had sufficient space and was positioned well in Paris to get to most things via public transport. The staff were friendly and helpful also. The internet speed was too slow, almost to the point of not being able to use it. The double bed was old and needed to be replaced, and another comfortable chair is required. The... More 

Review collected in partnership with this hotel

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stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you for taking time to mention for feedback on Tripadvisor. We will do the necessary to change the wifi in order to get a better one. We look forward to accommodating you again in the future. Best regards, More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one night between train trips. It is clean and comfortable but the surrounds weren't that great. Alleyway that you need to walk up smelled of urine most of the time, and was full of middle aged men hanging around - there is some sort of meeting place next door. I wasnt that comfortable with the surrounds,... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We thank you for taking time to write your feedback on Tripadivor. We are so sorry for the inconvenience you had. We mention your feedback to the Town Hall. Unfortunately, the maintenance team of the City of Paris had not cleaned the alley. We are sorry. We will be pleased to accommodate you again in the Future. Best... More 

County Kildare, Ireland
Level Contributor
4 reviews
3 of 5 stars Reviewed June 23, 2015

Hotel was well priced , location was perfect for exploring Paris by Metro as the station was a short walk away . Some people have said the area is rough, but we didn't find that to be the case. We travelled with two young girls , 11 & 13 , they loved the free wifi which worked very well. Room... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for taking time to write your feedback on tripadvisor. We are so sorry and we apologize about the broken bed. On the other hand, all the staff joins to me to thank you for your nice comments. We look forward to accommodating you again for your next stay in PAris. Best Regards, More 

Hong Kong Region, China
Level Contributor
4 reviews
4 of 5 stars Reviewed June 23, 2015

Overall it is convenient to all public transport. Buses can lead you to Gare de Lyon in 20 minutes, you could push the lugguge from the main transports to the apartment. More detailed walking instructions will help as the avenue is easily missed. A group of new immigrants assembled nearby as there was a centre providing services to them.

Review collected in partnership with this hotel

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor. We will try to include a plan into our confirmation of bookings made on our website. If you lost, we are sorry about it and we apologize. We hope to accommodate you again for your furture stay in Paris. Best Regards, More 

Manila, Philippines
Level Contributor
85 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed June 23, 2015

I was very pleased with my 3-night stay last week at this property. I was upgraded from a twin room to a bigger one good for 4 occupants. This room is roughly 50sqm in area. The apartment is as clean as it looks in its current photographs online. The room I occupied was clean and has 2 king-size beds with... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We thank you for taking time to write your feedback on Tripadvisor. All the staff joins to me thank you for your large description you made. The area, despite of some people, is quiet and safety and it is a chance to be in Central Paris near by Place de la République and Gare du Nord. We look... More 

1 review
5 of 5 stars Reviewed June 22, 2015

Staff were really helpful, couldn't do enough for us. highly recommended for family trips we were robbed identity cards on the subway and all the staff helped us in everything you need. if we return to Paris we know where to stay

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you to take time to write a nice feedback on Tripadvisor. It was a really pleasure to help you with this trouble. We will be pleased to accommodate you again in the future. Bes regards, More 

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Staying in Canal Saint-Martin

Neighborhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighborhood has a dynamic, inspiring vibe.
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