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Staycity Serviced Apartments Gare de l'Est

5-7 Passage Dubail, 75010 Paris, France
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Staycity Serviced Apartments Gare de l'Est
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208 Reviews from our TripAdvisor Community

Traveler rating
    34
    106
    34
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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • Dutch first
  • English first
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New Delhi, India
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Centrally located with both stations very close by as well as good restaurant (especially for Indians- Sarwanam Bhavan) very close by. Hop on hop off bus stop very close by. Breakfast arrangement with a nearby restaurant was satisfactory. Rooms small but comfortable. However toilet (very small) was smelly and we had to use room freshner.

Review collected in partnership with this hotel

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Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

The apartment had sufficient space and was positioned well in Paris to get to most things via public transport. The staff were friendly and helpful also. The internet speed was too slow, almost to the point of not being able to use it. The double bed was old and needed to be replaced, and another comfortable chair is required. The... More 

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Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for one night between train trips. It is clean and comfortable but the surrounds weren't that great. Alleyway that you need to walk up smelled of urine most of the time, and was full of middle aged men hanging around - there is some sort of meeting place next door. I wasnt that comfortable with the surrounds,... More 

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County Kildare, Ireland
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Hotel was well priced , location was perfect for exploring Paris by Metro as the station was a short walk away . Some people have said the area is rough, but we didn't find that to be the case. We travelled with two young girls , 11 & 13 , they loved the free wifi which worked very well. Room... More 

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stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for taking time to write your feedback on tripadvisor. We are so sorry and we apologize about the broken bed. On the other hand, all the staff joins to me to thank you for your nice comments. We look forward to accommodating you again for your next stay in PAris. Best Regards, More 

Hong Kong Region, China
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Overall it is convenient to all public transport. Buses can lead you to Gare de Lyon in 20 minutes, you could push the lugguge from the main transports to the apartment. More detailed walking instructions will help as the avenue is easily missed. A group of new immigrants assembled nearby as there was a centre providing services to them.

Review collected in partnership with this hotel

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stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor. We will try to include a plan into our confirmation of bookings made on our website. If you lost, we are sorry about it and we apologize. We hope to accommodate you again for your furture stay in Paris. Best Regards, More 

Manila, Philippines
Level Contributor
85 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very pleased with my 3-night stay last week at this property. I was upgraded from a twin room to a bigger one good for 4 occupants. This room is roughly 50sqm in area. The apartment is as clean as it looks in its current photographs online. The room I occupied was clean and has 2 king-size beds with... More 

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stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We thank you for taking time to write your feedback on Tripadvisor. All the staff joins to me thank you for your large description you made. The area, despite of some people, is quiet and safety and it is a chance to be in Central Paris near by Place de la République and Gare du Nord. We look... More 

1 review
5 of 5 stars Reviewed 1 week ago

Staff were really helpful, couldn't do enough for us. highly recommended for family trips we were robbed identity cards on the subway and all the staff helped us in everything you need. if we return to Paris we know where to stay

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stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We would like to thank you to take time to write a nice feedback on Tripadvisor. It was a really pleasure to help you with this trouble. We will be pleased to accommodate you again in the future. Bes regards, More 

Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed May 20, 2015

So the pictures make this place look nice and clean and up to date but it isn't. I think those pics were taken when things were brand new or they have a very talented photographer. The place was visibly dirty. There were hairs in the bathroom and I found one on the bed. The blow dryer coil had visible dirt... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, We apologize for the stay you spent which is absolutely not up to your expectations. We will conduct an investigation to understand and rectify all your inconvenience caused. It is not acceptable what you experienced. We look forward to hearing from you soon. Best regards, More 

Travelers are raving about these Paris hotels

Penang
1 review
5 of 5 stars Reviewed May 18, 2015

My friend and I stayed at this hotel for about 10 days. The location is great in the sense that its a walking distance from two major metro stations, Gare de Nord and Gare de l'Est. From those two stations you can navigate your way through the whole city and use the train and RER as well for when your... More 

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you very for taking time to write your feedback on Tripadvisor. We are delighted you had spent nice time at Staycity Paris. We look forward to accommodating you again for your future stay in Paris. Best Regards, More 

Level Contributor
3 reviews
5 of 5 stars Reviewed April 27, 2015 via mobile

Staff were really helpful, couldn't do enough for us. Also very knowledgeable with good suggestions for what to do in Paris and how to get there! The location of the apartments was really convenient, very close to metro, less than a five minute walk. (And only 10 mins walk to gare du nord for direct trains to airports, etc.)

Was this review helpful? Yes
stayCity_apts, Responsable commercial at Staycity Serviced Apartments Gare de l'Est, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on Tripadvisor. We are delighted that you liked your stay at Staycity Paris . We look forward to accommodating you again during your next stay in Paris. Best Regards, More 

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