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New Hotel Opera

#1,183 of 1,793 Hotels in Paris
4 rue de Liege, 75009 Paris, France
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New Hotel Opera
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Ranked #1,183 of 1,793 Hotels in Paris
A recent review
3 of 5 stars reviewed 4 days ago
corrt2 Ireland
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193 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ireland
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was pleasantly surprised when we arrived at the hotel. I had mixed views having read trip advisor after I booked it. There is a lot to be said about this hotel . Staff are polite and helpful, public areas are spotless. The bedrooms are clean and pleasant . It has a lot going for it but unfortunately it suffered... More 

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 9, 2015

The hotel is nice enough. Rooms and bed cosy. Slept like a log. Breakfast is continental and sufficient. Staff are very polite and friendly. Location is good. Just a short walk to the centre and the metro is ar the end of the road. Only downside is the coverage for phone and wifi. My phone white often had no service... More 

Was this review helpful? Yes 1
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Stephen, We thank you for your comment and are sorry for the inconveniences encountered with our WiFi. We hope to see you for your next trip in Paris. Kind regards. More 

london
Top Contributor
63 reviews 63 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 10, 2015

We booked this hotel as a group of friends to go to the Rugby. The Staff were very good, but the hotel seems a bit tired and dated. The breakfast, which is not included in the price, is not really worth it. although the choice is good, the quality is a little below par. I think it is reasonable value... More 

Was this review helpful? Yes
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Sir, we appreciate to know your opinion about our hotel, which help us to improve it. We will care about your comment. Kind regards. More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 20, 2014

We were staying just for one night in Paris to catch our next flight at Charles de Gaulle airport. We found this hotel online at the last minute as we decided to spend the night in Paris rather than at the some airport hotel. This hotel is situated in nice area of the Paris Opera. It is great value for... More 

Was this review helpful? Yes 1
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Barbara, we thank you for this comment and are pleased to satisfy you. We wish to welcome you for a next longer stay . Kind regards. More 

Dunedin, New Zealand
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 16, 2014

We had a nice greeting, looked after our bags until check-in time. Then everything went down hill. We were travelling with our 29 year old daughter. arrived at our room to find that there are 2 single beds and a fold out couch, we asked for a better room, the answer to this is sorry we can not do. My... More 

Was this review helpful? Yes 3
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Madam, I am really sorry to read your comment and I am really sorry for the problem you encountered. We never have this kind of problem and I would be grateful if you could contact me directly so we can discuss about this situation. I am sending you my contact details directly by private message. As you mention, there... More 

Keilor
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2014

Close to metro but other than that this hotel would have to be the biggest let down of our 4 week France/Italy holiday. Our first room was so small you could only open one suitcase at a time on the bed!! and aircon was not working. They upgraded us after two nights only to be put in a bigger room... More 

Was this review helpful? Yes 1
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Madam, we thank you for the time taken to write this review. We apologize for the air conditionning problem occuring during your stay. We hope you enjoyed your stay in Paris and that we will have the chance to host you again in one of our hotels. Best regards. More 

London, United Kingdom
2 reviews
1 of 5 stars Reviewed September 30, 2014

I have just comeback from a long weekend with my wife, daughter and step daughter it was all there first trip to Paris, so we were all looking forward to it. we came first class Eurostar which was good and would recommend if it is a special trip away. However apart from the hotel being very central that is the... More 

Was this review helpful? Yes
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear customer, we apologize for these inconveniences. Thank you for your comment which is important for us. We are going to operate everything to improve our services. We hope to see you again in the best conditions and we will give us a pleasant room. Best regards. More 

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 13, 2014

The metro is only about 100m away so did most of our travelling by metro. Staff are great room is good very comfortable. Breakfast amazing. Staff spoke English so very helpful. Would stay again if we come back to paris.

Was this review helpful? Yes 3
Fabienne_Graziani, Directrice at New Hotel Opera, responded to this review

We thank you for this comment and are pleased to participate to make your stay successfull. Best regards More 

Rome, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 2, 2014

We stayed for 3 nights. Hotel was clean and comfortable but rooms very small. Hair Dryer hose was broken and tv had no English Channels. Breakfast was plentiful and staff generally friendly. Location was nice, but far away from most of the sites.

Was this review helpful? Yes 1
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Thank you for your comment and we are sorry for these inconveniences. Best regards. More 

Newcastle, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 2, 2014

Stayed here on a weekend. Location was quiet, away from the super touristy area. Really close to the Liege metro station which was handy to get everywhere. The location is good if you want to be nearby Montmartre but the Champs De Elysees was only a 5 min metro ride away.The lady receptionist was very friendly. The included breakfast was... More 

Was this review helpful? Yes 3
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Thank you for your comment and we take note of your remarks. Best regards. More 

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