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New Hotel Opera

#1,235 of 1,809 Hotels in Paris
4 rue de Liege, 75009 Paris, France
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1 room 1 adult
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241 Reviews from our TripAdvisor Community

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Lyon, France
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed November 25, 2015 via mobile

Just spent a one night stop in this hotel, quite well located near bd Haussmann and St Lazare railway station. Small but clean rooms, a little noisy, with basic comfort. The breakfast is also basic. Staff is professional. To spend just one night is ok.

Helpful?
Thank MyNameIsChoucroute
Caroline_Antoun, Directeur général at New Hotel Opera, responded to this review

Thank you for your comment. We take note of your comments. See you soon! More 

Berlin, Germany
Level Contributor
4 reviews
4 of 5 stars Reviewed November 9, 2015 via mobile

We are in Paris for the dotGo Conference. The price and and the equipment is for business visitors. The Hotel is near the main shopping street in Paris. The Restaurants, Cafes and Bistro's are very expensive, but i think thats normal for Paris.

Helpful?
Thank Garllon
Caroline_Antoun, Directeur général at New Hotel Opera, responded to this review

Thank you for your comment. We hope to see you for your next trip in Paris. More 

Birmingham UK
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 4, 2015

The hotel is near the main shopping street in Paris, Boulevard Haussmann. I had a room which like many hotel rooms in France was not too big but still ok to feel comfy. The bathroom seemed to be recently renovated and had a good sized shower cubicle. Alsom the air conditioning worked fine. Television mainly had French channels. Wifi worked... More 

Helpful?
1 Thank BHXTraveller55
Steven_Bak, Director at New Hotel Opera, responded to this review

Thank you for your comment. We take into account your only drawback about the breakfast to improve us and to entirely satisfy you for your next travel in Paris. Caroline Antoun, Director More 

Bedfordshire, United Kingdom
1 review
1 of 5 stars Reviewed August 2, 2015

When we arrived the reception staff totally ignored us, the continued to have a conversation in the doorway of the back office, even when we said excuse me they just continued ther conversation. Not the best customer service

Helpful?
Thank Sharon S
Steven_Bak, Director at New Hotel Opera, responded to this review

Dear Sharon, thank you for your comment. We apologize for the attitude of our staff, it's not tolerable. We take note in order to remedy it. We hope to welcome you for your next trip in Paris. Kind regards. More 

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Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed July 25, 2015

We had booked a family room some weeks before travelling, only to arrive and find one wasn't available. The guy on reception was fantastically helpful and apologetic. But there were only two options: take 'The Roof' room - which is lovely, but only has one bed and they had no camp bed available (the prospect of three in a bed... More 

Helpful?
Thank Paul B
Steven_Bak, Directeur général at New Hotel Opera, responded to this review

Dear Paul I am so confused and I really apologise for this so bad experience you had during your stay in the hotel. I can totally imagine how this noise had ruined your stay. Please contact me directly directionopera@new-hotel.com, so we can try to arrange something to compensate this bad experience. Hope to have the pleasure to meet you and... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 19, 2015

Stayed here in early June, we had 2 rooms booked, both on the first floor - there is a lift or stairs (takes 10 seconds) so was not any issue at all. Both rooms had a balcony, view just of other rooms but not ghastly in any way. Beds = super clean, no complaints AC was working Bathroom = a... More 

Helpful?
Thank AM_London_Traveller
Steven_Bak, Directeur général at New Hotel Opera, responded to this review

Thank you for your comment and your stay among us. We'll be happy to welcome you for your next trip in Paris. Best regards. More 

Portsmouth, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2015

Stayed for 4 nights at the New Hotel Opera. Small rooms as expected in that area, but great for the hotel essentials of cleanliness, free wifi and good supply of hot water. No tea and coffee making facilities in the room, but the breakfast coffee is lovely. Some reviews complaining about breakfast ... but it's France, so the help-yourself of... More 

Helpful?
Thank Sarah G
Steven_Bak, Director at New Hotel Opera, responded to this review

Dear Sarah, your comment is our reward. Thank you and we hope to see you soon. Best regards. More 

Cambridge, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 10, 2015 via mobile

My wife and I stayed in this hotel for our second wedding anniversary. The hotel is nicely situated near the Moulin Rouge. The staff are extremely friendly and kind. The rooms were a bit small but that is what you expect from a standard b&b. Only problem we had was the air conditioner. We went there during the month of... More 

Helpful?
1 Thank Jonathan P
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Jonathan, thank you for your comment and your stay among us. We take note about your remarks which help us to improve our services and quality in our hotel. We hope to see you soon. Best regards. More 

Ireland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 24, 2015

I was pleasantly surprised when we arrived at the hotel. I had mixed views having read trip advisor after I booked it. There is a lot to be said about this hotel . Staff are polite and helpful, public areas are spotless. The bedrooms are clean and pleasant . It has a lot going for it but unfortunately it suffered... More 

Helpful?
Thank corrt2
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Corrt2, thank you for your comment. We are sorry to know your stay wasn't up to your expectations. All critics on Trip Advisor are read and shared with the whole team. We take care of each comment and do our best to correct the problems when we can. We hope to have the chance to host you again in... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

The hotel is nice enough. Rooms and bed cosy. Slept like a log. Breakfast is continental and sufficient. Staff are very polite and friendly. Location is good. Just a short walk to the centre and the metro is ar the end of the road. Only downside is the coverage for phone and wifi. My phone white often had no service... More 

Helpful?
1 Thank StephenWhittaker1
Fabienne_Graziani, Director at New Hotel Opera, responded to this review

Dear Stephen, We thank you for your comment and are sorry for the inconveniences encountered with our WiFi. We hope to see you for your next trip in Paris. Kind regards. More 

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