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Mercure Paris Saint Lazare Monceau

#451 of 1,793 Hotels in Paris
Certificate of Excellence
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99 bis Rue de Rome | 99 Bis Rue de Rome, 75017 Paris, France
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Mercure Paris Saint Lazare Monceau
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (40)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Hotel staff very friendly. Location not bad at all for a walk to Monmartre or Gare saint lazare. Unfortunately regarding the hygiene part, this hotel fails Mercure Hotels and should not be rated 4 stars! I had to clean the toilet with disinfectant wipes before use! Thick layer of dust on the hairdryer, the chair borders, newspaper table.. show that... More 

Was this review helpful? Yes
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you for the time you took to share the review of your stay with us. Your remarks count a lot for us as they help us to improve our services ad amenities. We are extremely sorry to read that your room was not spotless, we will do our best to imrpove that point. Concerning the toilet, we... More 

Brussels, Belgium
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed May 2, 2015

I have chose this hotel as I had an early morning meeting in northern Paris, you are in 15min by taxi and metro station Rome is 5min by foot. On the other sie of the rail tracks you find some good restaurants,must follow rue de dames until the little square. Rooms a very tiny, but functional. Breakfast was quite good.... More 

Was this review helpful? Yes
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you for the time you took to leave us the review of your stay. We are glad to read that you had a nice moment with us. Concerning the upgrade, we are sorry but you can have it if we have availabilities. Unfortunately we were fully booked and we couldn’t upgrade you. We are looking forward to... More 

Maidenhead, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 6, 2015

We were relocated here after the hotel we originally booked (Hotel Le Pierre) turned out to be overbooked. We were very happy with the location (5 mins walk from Rome Metro station and from there no more than 15-20 mins from all the major attractions). But it's worth attempting the walk into the centre because on the way there are... More 

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Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you very much for your nice and detailed review. We are so glad to read that you enjoyed your stay with us. Concerning your remark about the refill of water, we made a feedback to our hotel group. We are looking forward to welcoming you again soon. Best regards, Carole Blot, Mercure Paris Saint Lazare Monceau Manager More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 22, 2015

We booked this through last minute.com one day before our departure. We had a splendid stay. The staff were extremely helpful and friendly. Both the reception ladies were amazing and they assisted us with finding numerous charming restaurants and shopping locations. It's quite close to the metro stations and close to many attractions.

Was this review helpful? Yes 1
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you very much for your so nice review of your stay. We are so joyful to read that we met all your expectations. We are looking forward to welcoming you again soon. Warm regards, Carole Blot, Mercure Paris Saint Lazare Monceau Manager More 

uk
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 3, 2015

Stayed here for the six nations rugby, we were a group of six and had three separate rooms. Rooms were very comfortable and clean with en suit bathroom with towels,dryer, miniature soap, shower gel and body lotion.you have tea and coffee making facilities,flat screen T.V with no English channels. Breakfast was buffet with a variety of hot and cold food... More 

Was this review helpful? Yes 1
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you very much for the time you took to leave us this so nice review. We are cheerful to read that you had a great stay with us. Concerning the heating, next time, do not hesitate to ask front desk to help you. We are looking forward to welcoming you again soon. Kind regards, Carole Blot, Mercure... More 

Salisbury, United Kingdom
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed February 26, 2015

We stayed here over New Years Eve. It is a short walk to Sacre Coeur and Monmatre and Moulan Rouge. The hotel was very clean and the staff spoke pretty good English. Short walk to the metro stations of Rome and Villiers and about twenty minutes metro ride to the centre of Paris. There are some great Bisto's near by... More 

Was this review helpful? Yes 1
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you for the time you took to leave us the review of your stay. Your remakrs help us a lot to improve our services and amenities. We are looking forward to welcoming you again soon. Best regards, Carole Blot, Mercure Paris Saint Lazare Monceau Manager More 

Tallinn, Estonia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Stayed at the hotel 8.-11.01.2015 with my mom. Reception staff was friendly and helpful. Breakfast was delicious, includes several fresh juices. Nice, clean and quiet hotel. Transfeer to the airport was very quick and comfortable.

Was this review helpful? Yes
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you so much for the time you took to leave us such a great review! We are so glad to read that everything went as you expected for you and your mother. We are looking forward to welcoming you again soon. Kind regards, Carole Blot, Mercure Paris Saint Lazare Monceau Manager More 

las palmas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

This is a very nice, clean and quiet hotel in a very nice area of Paris. I think the rooms are very nice, with nice beds and and the blankets and pillows are very clean. I went there for a long weekend and had a great rest.

Was this review helpful? Yes 1
Carole B, Gérant at Mercure Paris Saint Lazare Monceau, responded to this review

Dear guest, Thank you so much for the time you took to leave us this incredibly nice review of your stay. We are so cheerful to read that you had a great moment with us. We are looking forward to welcoming you again soon. Kind regards, Carole Blot, Mercure Paris Saint Lazare Monceau Manager More 

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