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BEST WESTERN Citadelle

Certificate of Excellence
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13 Rue Lecourbe, 25000 Besancon, France (Formerly Citotel Hotel Granvelle)
Best prices for: 1 room 1 guest
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BEST WESTERN Citadelle
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BEST WESTERN Citadelle
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67 reviews from our community

Traveler rating
    37
    27
    3
    0
    0
See reviews for
9
29
2
20
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (43)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (14)
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Honolulu, Hawaii
Top Contributor
135 reviews 135 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is very conveniently located to walk to anything in Besançon. From check-in to check-out, the staff could not have been more helpful or friendlier - and they all speak English fluently. Our room was small but well-appointed. The beds were comfortable. The bath was quite modern. The A/C was less than efficient, but since it was quite cool... More 

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Top Contributor
65 reviews 65 reviews
48 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is greatly situated, 5 mins walk from city center. One of the main reasons I booked here was the parking. I received an email informing me that parking was full. Nevertheless, once I saw the parking ( you can fit 6 cars max) I understand why it's always full! So watch out for this. Internet is not bad but... More 

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Taipei, Taipei, Taiwan
2 reviews
4 of 5 stars Reviewed April 18, 2015 via mobile

The decoration in hotel is special, escpacialy the restaurant, I love it! Staffs are so friendly. The room is clean and comfortable, but shower room is a little bit small. We had a good experience at the hotel.

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England, United Kingdom
Top Contributor
98 reviews 98 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 14, 2015

On a business trip, my colleague & I stayed here for one night. Upon arrival, as we had booked a car park space, the hotel receptionist came and greeted us in the car park. Then when we got to reception, check-in was very quick, he explained where our rooms were, details regarding breakfast, and then advised that if we had... More 

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Harrogate, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

Besancon may be twinned with Huddersfield but I doubt you will find a hotel in the West Yorkshire town which matches up to this hotel for style and value for money . A one night stay in this "designer" hotel was excellent value - built within the walls of the old town ( the breakfast area was in the the... More 

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BWCitadelle, Owner at BEST WESTERN Citadelle, responded to this review

Dear customers, Many thanks to have choose the Best Western Citadelle and for your comments. We are very happy that you were satisfied by your stay in our hotel. We know that we have some fine tuning as light in the rooms for example. We do our best to improve as quick as we can. We hope to see you... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

Do not visit Besancon during the Easter break. There's is absolutely nothing going on in the city. Even restaurants that were open were hard to find. Luckily the Citadelle was open an had activities. In all fairness a boatride would have saved the day, but they were closed due to flooding.

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BWCitadelle, Owner at BEST WESTERN Citadelle, responded to this review

Dear Kirsten, dear customer, We understand how disappointed you were if many of activities and restaurant were closed during your stay in Besançon. We hope that your good experience in the Best Western Citadelle could give you a better remember of your stay in Besançon. We will be happy to see you again for a next coming in our city.... More 

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