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BEST WESTERN Citadelle

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13 Rue Lecourbe, 25000 Besancon, France (Formerly Citotel Hotel Granvelle)
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BEST WESTERN Citadelle
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90 Reviews from our TripAdvisor Community

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Traveler rating
    49
    37
    4
    0
    0
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12
44
2
23
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (47)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (14)
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Chipping Ongar, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here unfortunately for only 1 night whilst taking part in the Crumball Rally on 19/06/2015. Although a little difficult to locate, as you have to turn into what looks like an alley off a side street, we are so pleased we chose this hotel to stay in. The whole place has been recently refurnished to a high standard... More 

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London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really great "boutique" hotel. Easy walk to city centre. This is a newly created/refurbished hotel. The rooms are funky with design led fittings and decor. The shower is huge. Breakfast in the 'cellar' restaurant is fab with good food selection (inc an automatic boiled egg machine................yep!) and a really nice ambiance. Can't fault this hotel and the staff were helpful... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2015

This hotel offers you actually everything you need for your pitstop on your wat to the south of France. The staff is very nice, the beds are very comfortable, the bathroom was neat and the breakfast buffet was one of the bests I've seen in France. Haven't seen much of the city, it didn't seem to be much impressive to... More 

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Brummen, The Netherlands
Level Contributor
109 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 3, 2015

Be aware that the name of the hotel on the signs in the city, is not updated. It was formaly called hotel Granvelle. So, searching for Citadelle, it took us some time to find it..... The hotel is situated on a court yard, used as parkinglot. So it is not not directly on the street. It is looks well kept... More 

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Courcelles, Belgium
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 30, 2015

From a narrow street of downtown Besancon, the BestWestern sign is the only indication that there is an hotel at the end of what could look like just a private place. Great surprise. First of all, there is a private parking ... which is extremely valuable in Besancon! The staff is very friendly, willing to help (bus, restaurant, ...). A... More 

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Honolulu, Hawaii
Level Contributor
145 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed May 24, 2015

This hotel is very conveniently located to walk to anything in Besançon. From check-in to check-out, the staff could not have been more helpful or friendlier - and they all speak English fluently. Our room was small but well-appointed. The beds were comfortable. The bath was quite modern. The A/C was less than efficient, but since it was quite cool... More 

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Level Contributor
81 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 19, 2015

Hotel is greatly situated, 5 mins walk from city center. One of the main reasons I booked here was the parking. I received an email informing me that parking was full. Nevertheless, once I saw the parking ( you can fit 6 cars max) I understand why it's always full! So watch out for this. Internet is not bad but... More 

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BWCitadelle, Owner at BEST WESTERN Citadelle, responded to this review

Dear customer, Thanks for your comments and for choosing our hotel. We are very happy that you appreciated your stay. We have 10 places in our private parking, and that's not enough every day but we can propose alternative solution border to the hotel. Many thanks for your staff congratulation. Hope you will choose again our hotel for your next... More 

Taipei, Taipei, Taiwan
2 reviews
4 of 5 stars Reviewed April 18, 2015 via mobile

The decoration in hotel is special, escpacialy the restaurant, I love it! Staffs are so friendly. The room is clean and comfortable, but shower room is a little bit small. We had a good experience at the hotel.

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England, United Kingdom
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 14, 2015

On a business trip, my colleague & I stayed here for one night. Upon arrival, as we had booked a car park space, the hotel receptionist came and greeted us in the car park. Then when we got to reception, check-in was very quick, he explained where our rooms were, details regarding breakfast, and then advised that if we had... More 

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Harrogate, United Kingdom
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

Besancon may be twinned with Huddersfield but I doubt you will find a hotel in the West Yorkshire town which matches up to this hotel for style and value for money . A one night stay in this "designer" hotel was excellent value - built within the walls of the old town ( the breakfast area was in the the... More 

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BWCitadelle, Owner at BEST WESTERN Citadelle, responded to this review

Dear customers, Many thanks to have choose the Best Western Citadelle and for your comments. We are very happy that you were satisfied by your stay in our hotel. We know that we have some fine tuning as light in the rooms for example. We do our best to improve as quick as we can. We hope to see you... More 

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