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Mercure Troyes Centre

#2 of 25 Hotels in Troyes
Certificate of Excellence
11 rue des bas Trevois, 10000 Troyes, France
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Mercure Troyes Centre
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Mercure Troyes Centre
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ulricehamn, Sweden
Top Contributor
81 reviews 81 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Mercure for one night on our way north. The hotel is very welcoming and located just a few minutes walk from the town centre. Room spacey and fresh with comfortable beds. Parking garage for 10 euros. As in many French hotels breakfast is overpriced!

Was this review helpful? Yes 1
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Per C, Thank you very much for taking the time to post this comment regarding your stay in our hotel. We are glad to ready that you appreciate our rooms and location. We are looking forward to welcome you again ! Kind regards, Jérôme VERGEZ 1er de réception More 

Senior Contributor
41 reviews 41 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just an overnight stopover on our way South. The hotel is well situated and welcoming. It has good parking too, which is a bonus. Rooms are airy, quiet and modern. It was our second stay there as we like the location. We just hope they stop filling reception with vanilla as it made us both sneeze!!

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troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear Diesel1952, we thank you for your nice comment and are pleased that you were sleeping in our hotel to each of your passages on Troyes. We promise you to look to change the fragrance in the lobby of the diffuser. We hope to welcome you again to mercury troyes center during your next vacation Best regards Claire DUFAUT Assistant... More 

Sydney
Top Contributor
124 reviews 124 reviews
40 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a find! The perfect stopover outside Paris before catching the Eurostar. The staff were friendly, efficient and very helpful on check in. Car parking was free. The room was huge... we were pleasantly surprised! Wi-fi is free. All the amenities were excellent. A short walk and you are in the centre of the old town, which is the must... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear AlexGil, Thank you very much for posting this nice comment about your visit in our hotel. We are glad to read that your stopover was a delightfull surprise, that you enjoyed both the Mercure Troyes Centre hotel and the beautiful city of Troyes. Looking forward seeing again. Kind regards, Jérôme VERGEZ 1er de réception More 

Shoreham-by-Sea, United Kingdom
Top Contributor
70 reviews 70 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There was nothing to criticise this hotel. The staff were all extremely helpful. The rooms were clean and spacious. The breakfast was first class, even offering scrambled eggs, sausage, and bacon. The secure underground car park was a plus

Was this review helpful? Yes 1
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Adrian B, We are really greatfull that you took the time to post this lovely comment regarding your stay in our hotel. We are pleased to read that our teams and services met with your expectations. We are looking forward to see you again ! Kind regards, Jérôme VERGEZ 1er de réception More 

Kent, England
Top Contributor
62 reviews 62 reviews
23 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited numerous times and is a 3 1/2 HR drive from / to Eurotunnel so a great place to stop on the way back to Calais. Rooms are large and comfortable with rainforest shower , adjoining rooms if required, large flat screen TVs and aircon. Beds large and comfortable if a little firm. Very clean Hotel located less than 10... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear M2Man, Thank you for your nice comment about you stay! We were glad to read that you and your familiy enjoyed the stopover in Troyes. For a next stay with your family, we invite you to try either interconnected rooms or even a Senior Suite. We hope to see you again soon. Best regards, Amaury ANDRIOT Chef de réception More 

Detroit, Michigan
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 11, 2015

We stayed here for 2 nights on our way back from Switzerland. We booked the Senior suite as we had our 2 young children with us. The suite was spacious, clean and well equipped. The hotel was well situated, only a short walk from the beautiful city centre and restaurants next door if needed. Cakes on arrival were a lovely... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Kirsten L, Thank you very much for taking the time to post this comment regarding your stay in our hotel. We are glad to read that you enjoyed our city and also our hotel. We hope to welcome you again ! Kind regards, Jérôme VERGEZ 1er de réception More 

New Forest
Top Contributor
59 reviews 59 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 26, 2015 via mobile

On route home stopped one night and was really pleased we did as hotel is great and so is Troyes. Hotel has been refitted and rooms and public areas all very smart -- they have it right!! Staff were very helpful, underground parking available and plenty of local information. It's a 5 mins walk to "old" town - ask for... More 

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troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear jami mike, Thank you very much for your nice comment. We are pleased that you return home, you did stop in our hotel and that you could take advantage of the proximity of our beautiful city. All staff hope to see you on your next go on holiday. Best regards Claire DUFAUT Assistant manager More 

Swansea, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 8, 2015

Booked the hotel on line as a stop over during our journey back to the UK from the Italian Alps Troyes is a truly beautiful city and well worth everyone staying to see the fantastic buildings. The Mercure website was great, they confirmed our bookings and kept us informed fully. On arrival at the hotel, they were very efficient and... More 

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troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear Mark K, the whole team of the hotel thank you for your compliments and ensures that you continue to make every effort for your satisfaction. We hope to see you soon in Mercure Troyes Centre. Best regards Claire DUFAUT Assistant manager More 

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 28, 2015 via mobile

This is our yearly overnight stop to/from Alps & never fails - lost count of how many times we've stayed here now! Always a warm welcome which is lovely after many hours of driving. Superb rooms & very secure underground garage. We always walk into Troyes (max 10 mins) for supper. Highly recommend it.

Was this review helpful? Yes 1
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Sarah I, Thank you very much for posting this lovely comment. We are glad to read that you enjoyed all of your stays in our hotel. Looking forward welcoming you again very soon ! Kind regards, Jérôme VERGEZ 1er de réception More 

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