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All 25 Troyes hotels

Mercure Troyes Centre

4.0 of 5 Hotel   |   11 rue des bas Trevois, 10000 Troyes, France
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Mercure Troyes Centre
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Ranked #2 of 25 Hotels in Troyes
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Amoq London, United Kingdom
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438 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the Mercure as a stop over en-route to the south of France. Troyes itself was a bit dull in December, it's probably best visited in summer. But the Mercure was a lovely surprise. The standard rooms are very large and comfortable. Excellent secure parking which serves the Mercure and Ibis is underneath the adjacent building (you need a... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Porpentine, We just read your comments and wished to thank you. We do try to offer the best experience to our guests, and are glad to read that we succeeded! If you wish to come and visit our city and discover its history, it is indeed true that Sundays are a bit quiet on Troyes. We hope to welcome... More 

Sittingbourne, United Kingdom
Top Contributor
74 reviews 74 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Again a one night stop over on the way back to the UK. Great hotel,friendly and helpful staff and huge room.with the most comfortable bed we've slept in in ages. Good secure underground car parking at a price. No evening meals served in house but good choice of restaurants close by and in the town. Seriously thinking of returning for... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear BlueMarlinstravellog, We are glad to read that you enjoyed your stay in our hotel. It is nice to read that you really enjoyed the room which was allocated to you, do not hesitate to ask for the same when you come back, unless you wanna try another one. We are looking forward to receive you again soon. Kind regards,... More 

Lincoln, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Thinking we could drive from home to the alps without stopping seemed like a great idea at first, but then the snow came - in the UK and the Alps. We arrived late to Troyes with no reservation and received a very warm welcome from the reception manager who spoke excellent English. This was one of the busiest weekends prior... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear BichonFriseFan, We are really pleased to read that you had a great stay and you enjoyed our staff and the services they provided. Our hotel had ben renovated only two years, but we try hard to keep it clean and tidy. We hope to welcome you again maybe for the winter holidays. Kind regards, Jérôme VERGEZ 1er de réception More 

London, UK
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First reviewed this hotel back in 2010 and delighted to say this is still a great place - our favourite and now only stopover between Calais and the Alps - stayed twice in last month and two more trips planned this winter, Agree with all the rave reviews about cleanliness, friendly welcome, great breakfast, large, comfortable rooms - and yes... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Marksman122, We wished to thank you for your remarks about your stays in our hotel. It really means a lot to us to see that we were able to maintain the level of quality throughout the years, and to read that you still enjoy as much your stopovers in Troyes. Be assured that this will keep us motivated to... More 

walsall, west midlands,
Top Contributor
132 reviews 132 reviews
63 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed December 15, 2014

I really cannot fault this hotel. The room was spacious, comfortable and clean. There was a separate toilet and bathroom. It was quiet and the temperature was comfortable. The room safe was easy to operate. the bar was well stocked. Breakfast had a very wide choice of quality items and boiled eggs were available on request for no extra cost.... More 

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troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear Eurotrippers, Thank you very much for your lovely comment. We are glad that your stay in our hotel have pleased you and our beautiful bright decorations. We hope you will come back to Troyes, maybe on weekends in order to better discover our beautiful city. We wish you a good end of year party. Best regards Claire DUFAUT Assistant... More 

Delray Beach, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed here one night off a European tour on the way to France from Italy. What a delightful hotel! Very clean and comfortable and the shower was awesome! I really liked the decor with a nod to fashion. Dinner and breakfast were very good.

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear TravelGirluk2010, Thank you very much for your very nice comments about your stay in our hotel! We are very happy to read that you enjoyed your night in our establishment, and to see that the rainshowers we installed during our last renovation are successful. We hope to see you again for your next European trip! Best regards, Amaury ANDRIOT... More 

burnley u.k.
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 27, 2014

On a road trip ,this place had all facilities you need to a good standard,clean,comfortable,good location great bar soo"comfy".Excellent breakfast,helpful staff we would certainly stay here again.Easy to find plenty to see and do in the area or as a stop over.

Was this review helpful? Yes
troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear Davidcarol, Thank you very much for your nice comment. We are pleased that you have enjoyed our hotel and you want to stay back during your next trip to Troyes. We welcome you again with great pleasure Regards Claire DUFAUT Assistant manager More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

I stayed at this hotel for two nights as a stopover on the way to Italy and back (one night each way) what a beautiful hotel !! The rooms were spacious spotlessly clean and well decorated as was the rest of the hotel . The beds were extremely comfortable with tea and coffee making facilities available and the food was... More 

Was this review helpful? Yes 2
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Dai C, We wished to thak you for the comments you jeft on your stay in our hotel. We are very happy that we were able to provide you with this much satisfaction during your stay. I just personnally read your comment to a few staff members, and they wished to thank you as well. We will indeed try... More 

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Additional Information about Mercure Troyes Centre

Address: 11 rue des bas Trevois, 10000 Troyes, France
Location: France > Champagne-Ardenne > Aube > Troyes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Troyes Centre 4*
Number of rooms: 70
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Also Known As:
Mercure Troyes Centre Hotel Troyes
Accor Troyes Centre
Hotel Style:
#1 Business Hotel in Troyes
#1 Luxury Hotel in Troyes
#2 Family Hotel in Troyes
#4 Romantic Hotel in Troyes

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