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All 25 Troyes hotels

Mercure Troyes Centre

4.0 of 5 Hotel   |   11 rue des bas Trevois, 10000 Troyes, France
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93%
Ranked #3 of 25 hotels in Troyes
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Lorraine D Liverpool, United Kingdom
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384 people have reviewed this hotel

Traveler rating
    147
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Durham, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is ideally situated & has free underground parking which is very secure. The staff were extremely friendly & most helpful. The rooms were a good size with flat screen TV, Mini Bar, Safe & very comfortable beds. Free WiFi was available. There is a good bar however I would suggest venturing out into the City centre as there... More

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troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear DaveWright1960, Our entire team joins me in thanking you for your positive comment. We are pleased that your stay went well. . See you to receive an again in our hotel. Best regards Claire DUFAUT Assistant manager More

Alton, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stop off on route back from Italy. Very smart hotel with helpful staff and secure parking for a small fee. The secure parking was a real bonus as I was not keen to leave the car opposite the hotel in the open car park. Within easy walking distance of the city centre. Spotless clean rooms.

Was this review helpful? Yes
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Kris B, We would like to thank you for your post regarding your stay. We are glad that you enjoyed our hotel and our private car park access. We hope to see you again! Kind regards, Jérôme VERGEZ 1er de réception More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed en route to the Cote d'Azure. The hotel was fabulous. The reception staff were courteous and welcoming and spoke excellent English. The décor and furnishings were of a high standard, and the hotel was spotlesslessly clean. Breakfast was sumptuous. I could not fault it. I have not reviewed on Trip Advisor before but this hotel... More

Was this review helpful? Yes
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Jackie C, Thank you very much for your post regarding our hotel. We are really glad that you enjoyed staying with us, and hope to see you again really soon ! Kind regards, Jérôme VERGEZ 1er de réception More

Carmarthen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, clean, comfy, nice central location. Big room, comfy bed. We were a family of five, the sofa bed was unfolded yet there was still loads of room. Bathroom had a separate shower and bath. Big sink plenty of toiletries. Only a five minute walk from the town centre where there are plenty of restaurants and cafe bars in... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Cornflake 180, We would like to thank you for taking your time to post this comment. We are glad your enjoyed your stay and the surroundings of our hotel. We hope to see again ! Kind regards, Jérôme VERGEZ 1er de réception More

Uk
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife, 8 year old daughter and I stayed at the Mercure on our way to the South of France, we stayed for 2 nights. We found the hotel clean and welcoming with friendly staff. Our room was spacious and clean with a good, comfortable bed. There was free wifi throughout the hotel, which was great and secure parking next... More

Was this review helpful? Yes 1
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Qingwa, We would like to thank you for taking the time to post your comment regarding your stay. We are happy to hear that your enjoyed the room and the services in our hotel. We hope to see you again! Kind regads, Jérôme VERGEZ 1er de réception More

Travelalot75
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband, 1 year old and I stayed here for our second time whilst driving to the French alps and wee every happy with it once again. We booked one of the suites so we could have dinner in the lounge whilst our baby slept and it worked really well. A great room, really comfortable bed and fantastic bathroom with... More

Was this review helpful? Yes
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Travelalot75, We would like to thank you for taking the time to post your comment. We are happy to hear that you enjoy your stay in our Suite, which was comfortable for everyone in the family. Hope to see you again ! Kind regards, Jérôme VERGEZ 1er de réception More

Harrogate, United Kingdom
Top Contributor
100 reviews 100 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, the room was spotless and massive,great for a family. It is nice to see that the family room was just as well appointed as the others. Beautiful bathroom and a secure car park. The breakfast was good. Would have been five stars apart from no restaurant in the hotel although there are several next door by the cinema... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear edwoodfr, We would like to thank you for taking the time to post this comment. We are glad that you enjoyed your stay in our hotel. We hope to see again ! Jérôme VERGEZ 1er de réception More

London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I would go along with the other review of nothing special, We stayed in this Hotel for one night, the room was clean & tidy but for the cost of the room, We paid 151 euros for the room, with breakfast extra at 15.95 euros each you get PAPER CUPS, 1 tea bag, with gone off milk, some coffee and... More

Was this review helpful? Yes 1
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear John B, We just read your comment and are very sorry to that your stay did not go as well as you wished. Concerning breakfast, what you describe does look like our 'courtesy tray" that is in every room : did you actually go down to the buffet breakfast, or order a breakfast in the room? Concerning the shower,... More

Bologna, Italy
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has no special style but it is very effective, with large rooms, helpful staff and it is very near the centre. The rooms are spacious although the predominant violet colour of the rooms and the corridors is slightly depressing. Very good for a short stay especially if you are in business

Was this review helpful? Yes
troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear Giovanni N, We are pleased that the situation of our hotel have been to your liking. We will pass on your appreciation to our staff throughout our team. For the color purple, we are sorry that it is not to your taste. In fact our hotel was renovated about a year ago and a half with the dominant color.... More

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Additional Information about Mercure Troyes Centre

Address: 11 rue des bas Trevois, 10000 Troyes, France
Location: France > Champagne-Ardenne > Aube > Troyes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Troyes Centre 4*
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Also Known As:
Mercure Troyes Centre Hotel Troyes
Accor Troyes Centre

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#1 Business Hotel in Troyes #1 Luxury Hotel in Troyes #2 Family Hotel in Troyes #4 Romantic Hotel in Troyes
Hotel Class
Official Description (provided by the hotel)
The Mercure Troyes located in the city centre, moments away from the historic part of town, welcomes business travellers and holidaymakers with its 70 non smoking rooms including 3 rooms for guests with limited mobility and 7 family rooms. The design and decor of the hotel have brought the building, a former hosiery workshop, back to life. Conference facilities and underground car park. Close to factory outlets. ... more   less 
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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