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All 25 Troyes hotels

Mercure Troyes Centre

4.0 of 5 Hotel   |   11 rue des bas Trevois, 10000 Troyes, France
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Mercure Troyes Centre
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93%
Ranked #3 of 25 hotels in Troyes
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
NeS2011 London, United Kingdom
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325 people have reviewed this hotel

Traveler rating
    122
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    18
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night and booked the junior suite. It was a large,clean and comfortable room. Hotel has a secure car park. Good location and walking distance to centre area. Good selection of breakfast with very attentive staff. Very friendly and polite service at the reception as well.

Was this review helpful? Yes
troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear NeS2011, Thank you for sharing your opinion about our hotel. Our staff is very attentive to your comments and your kind comment helps keep our efforts on the quality of our services. We hope to see you at Mercure Troyes Centre during your next visit to Troyes. Best regards Claire DUFAUT Assistant manager More

Windsor, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Delivered on expectations, location is good, room was nice and comfortable and breakfast was great! The staff was attentive and very responsive too which is appreciated Well done and I will be coming back for sure.

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Sandra O, Thank you very much for your comments about your stay in our hotel. We are very happy that you enjoyed every aspect of your stay, and it encourages us to maintain this level of quality. Be assured that we will show our staff your remarks. We will look forward to welcome you again for your next stay... More

Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2014 via mobile

We have used this hotel as an overnight stop to & from the French Alps for the last 4/5 years. Rooms are always clean & good sized and it has excellent, helpful staff. Hotel car park is very secure (important when car is loaded with ski equipment). Definitely worth walking into Troyes as it has a delightful old town with... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Sarah I, Thank you very much for the comments you left about our hotel. We are pleased that you choose or hotel at each of your stops in Troyes, and were delighted to read how much you enjoyed our hotel and services. Be assured that we will let our staff know the advice you wrote about them. We are... More

Cork, Ireland
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 21, 2014

Stopped for an overnight stay on a trip to Spain. Very good hotel. Friendly and helpful staff. No restaurant for evening meals but a good one next door. The hotel is a nice walk to the lovely centre of the town - expecially pretty in December. Dog Friendly and also has great secure parking. The breakfast was very good. I... More

Was this review helpful? Yes 2
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Ajh1000, We wished to thank you for your comments about our hotel. We are glad that you appreciated your stopover in Troyes, and we will transfer your remarks to our staff. Many of our customers make a one night stop in Troyes on their way to Southern France or further, and we are happy we were able to provide... More

Winchester, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2014

We had found the city of Troyes (pronounced as 3 in french) by accident when on a previous trip we had broken down on the Autoroute nearby and were forced to stay. On this occassion we planned the overnight stay on route to the Channel returning from skiing. The hotel was easy to find. It is central to the old... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Peter I, We wished to thank you for taking the time to give your comments on your stay in our hotel. We were pleased to read that you enjoyed your stay and the way our rooms were renovated. Concerning the underground parking, we understand that this can be problematic for people with roof boxes. For your next stays, do... More

Cambridge, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 7, 2014

Only previously ever driven passed Troyes! I needed an over night stay that was within easy reach of the Channel Tunnel. I've stayed at a Mercure Hotel before and found them to be pretty good. The one in Troyes I'd rate as "Very Good". Very helpful young man on reception who got us parked in their secure under ground car... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Michael_d, We just read your comments, and wished to thank you for your remarks. We were glad to see you enjoyed our hotel and beautiful city of Troyes, and we will transfer your comments to our reception staff members. We will be delighted to welcome you again for your next stay, and give you all the information you will... More

Loughborough, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 5, 2013

We stayed overnight with a Shearings group travelling onward to Switzerland. We arrived late in the evening but the staff were all very pleasant and helpful the room was a large one with all you could want including a hospitality tray and complementary bottled water. The bed was comfortable and we enjoyed a good nights sleep. In the morning the... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Herladyship1, We just read your advice and are glad to see you enjoyed your entire stay in our hotel. Be assured we will tranfer your comments to the rest of our team. Do not hesitate to come back by yourselves to visit our nice city over a week-end! We are looking forward to welcoming you again. Best regards, Amaury... More

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Additional Information about Mercure Troyes Centre

Also Known As:
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel Troyes
Accor Troyes Centre
Address: 11 rue des bas Trevois, 10000 Troyes, France
Location: France > Champagne-Ardenne > Aube > Troyes
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
#1 Luxury Hotel in Troyes
#1 Business Hotel in Troyes
#3 Family Hotel in Troyes
#3 Romantic Hotel in Troyes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Troyes Centre 4*
Official Description (provided by the hotel):
The Mercure Troyes located in the city centre, moments away from the historic part of town, welcomes business travellers and holidaymakers with its 70 non smoking rooms including 3 rooms for guests with limited mobility and 7 family rooms. The design and decor of the hotel have brought the building, a former hosiery workshop, back to life. Conference facilities and underground car park. Close to factory outlets. ... more   less 
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