We've stayed here before, and the site, service, etc are excellent. The room was large and spacious, and the beds comfortable. Reception were helpful and courteous, as always. The beds were comfortable, and the air-conditioning worked well. Our breakfast in the morning was good, with a wide choice of dishes. We were only surprised that our room was shower only,... More

Returning from a family ski holiday, this is an excellent stopover. The hotel had recently been closed for redecoration and had been re-opened again eight weeks previously. What a difference this made. It was certainly good before but now it rates as excellent. We had a Junior suite and very much enjoyed the new style, with a fanatastic bathroom with... More

Used this hotel just as a one night pit stop en route to Switzerland. Troyes is a wee bit off the motorway - (ten mins drive tops) but in France if you need to eat late a City stop is essential. The hotel had great underground (pay) parking. The young lady (Carol -Ann) on Reception was extremely sweet, professional and... More

Although the hotel is downtown, it's a silent environment. There are a couple of nice restaurants just around the corner. You get a warm reception when you arrive at the hotel. Wonderful renovated hotel rooms. Also a quiet room, wonderful to relax after a hard day's work.

You might think that a hotel called Mercure Troyes Centre would be in the centre of Troyes. Well it's actually in the centre of a slightly dingy residential area, next door to a cinema complex and about 20 minutes walk from the cathedral, shopping area etc. The hotel is very smart inside and outside and our room had recently been... More

This was the last night at this hotel before a project of complete refurbishment starting the next day. Welcome was good, staff helpful and friendly. The hotel facilities were somewhat dated but still comfortable and warm on a winter's night. The hotel is situated a reasonable walk from the centre of town so we could visit our favourite restaurant for... More

The hotel is very close to the old parts of town but has the great benefit of easy parking. There was secure parking available at a price (10 euros I think) but we had no problem finding a park in the large carpark directly opposite that is used primarily by cinema complex/restaurant patrons. Maybe it was easy because we arrived... More

Everything you want in a hotel you will find here. Excellent, friendly, helpful and informative staff, huge rooms, separate bathroom and toilet and in an ideal location for exploring Troyes - an unexpectedly beautiful town. Not cheap, but not outrageously priced I wouldn't hesitate to recommend this and would most definitely stay there again.

We stayed at the Mercure last weekend. We had booked three nights, but only stayed two. This was not because of the hotel btw. Originally we were told we would have to pay for the nights we had booked, but upon checking out we were only charged for the two nights we stayed. The reception and housekeeping staff were wonderful... More