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Mercure Troyes Centre

#2 of 25 Hotels in Troyes
Certificate of Excellence
11 rue des bas Trevois, 10000 Troyes, France
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Mercure Troyes Centre
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282 Reviews from our TripAdvisor Community

Traveler rating
    146
    127
    7
    1
    1
See reviews for
54
139
14
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (282)
  • Mar-May only
    (63)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (52)
All months
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This has to be one of the best if not the best hotel in Troyes. We booked a previllage room and it was very incredible spacious with a private balcony and the nesporesso machine was a bonus. We were impressed with this hotel right as we enter and when we opened our room door our first reaction was wow :)... More 

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uk res
Level Contributor
211 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff at check in were first rate...so helpful in getting us a good deal. If over 60 do ask for the free breakfast ( save 19 euro a person) . We got upgraded to a "privilige" room, which was large airy and quiet.Breakfast was very good and varied. The staff were helpful in advising us to go to a... More 

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Rochester, United Kingdom
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a really lovely 3 night stay here.The staff are very amiable and helpful,particularly at breakfast time.One particular lady at was observant to our requirements and quickly provided warm milk for our coffee in the mornings.Its little things like this that that make the difference.The fresh orange juicer was also an added bonus.Good 'petit dejournee' also with a selection... More 

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Christchurch, England, United Kingdom
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a stop over here on the way to The Loire Canals - it was Midsummer's Day - what a lovely place Troyes is in the summer when there is a festival. The hotel is excellent for a stop-over - large bedroom and bathroom and brilliant staff who spoke perfect English.

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London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel room is what you see in the picture very impressed. I really have to think hard about anything negative about the hotel. But..... No information in English, they have info in German though. Receptionists extremely helpful, they do speak English quite well. Restaurants close by so no problem . Nothing more I can say about hotel. Oops one channel... More 

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Blockley, null, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking for a stop over on the way back from Southern France en route to the ferry or tunnel? This stylish hotel converted from a former hosiery factory close to the city centre provides an ideal location. A large attractive reception and public areas including a bar set the stylish tone. This is no cheap motel out on the by... More 

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Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We were at this Hotel late June 2015 during 2 nights to visit the city and the outlet centers. It was our 2nd stay and we were happy once again. Wehad a nice junior suite. The Hotel is 3-5min walking distance to the city center. Even though it is next to a cinema-complex, it was very quiet. We travel with... More 

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Worcestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Good service especially from Mathieu in Reception and Pierre Legrande behind the.bar. Lovely room - scrupulously clean and really comfortable. Good breakfast served at a sensible time. Most happy to return when next in Troyes.

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Redhill, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very smart Mercure, themed to reflect Troyes' heritage in the clothing industry, there really is nothing significant to fault. Rooms are spacious and well appointed, staff are uniformly pleasant and helpful and the breakfast is very good. It's also available until generously late in the morning. There is no evening dining option available in the hotel apart from room... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear DavidJ, We wished to thank you for your long and nice comment about your stay in our city. We were happy to see that you enjoyed our selection of single malts that we offer at the bar, and the services provided in and around the hotel. Next time, don't hesitate to try out our selection of champagne! Best regards,... More 

Warwickshire
Level Contributor
96 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There seem to be two sorts of Mercure. Those that come out of a mould in a factory in deepest France and those with a bit of character. This is definitely one of the latter. Large rooms, well equipped and very comfortable. The staff are always helpful, and as others have mentioned, secure parking with decent sized spaces. This place... More 

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Abcoldgit, The whole team of the Mercure Troyes Centre Hotel wishes to thank you for this positive comment. We are glad you enjoyed your stay with us, and that you had enough time to visit and discover our city. It is true that even if we are not a major city, we do have quite a bit of history.... More 

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