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All 25 Troyes hotels

Mercure Troyes Centre

4.0 of 5 Hotel   |   11 rue des bas Trevois, 10000 Troyes, France
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Ranked #3 of 25 Hotels in Troyes
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
brixtonbelle brixtonbelle
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393 reviews from our community

Traveler rating
    154
    211
    20
    6
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
brixtonbelle
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A one-night stop-over on the way home from southern France. Secure underground car park a real attraction as that meant we could leave most of the stuff in the car and just take our overnight bags with us. Reception staff were polite & welcoming. Room was huge and clean. (prestige) Good shower. Troyes was a very pleasant surprise. Lovely old... More

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Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here last night en route home from Saint Tropez. Had not booked but turned up. The receptionist was very helpful, and sorted the two rooms required. Rooms were clean, spacious and the bed was very comfy. Breakfast was very good, with a good range on offer. Would highly recommend this hotel, and will certainly stay here again.

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Tunbridge Wells
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect location to explore the city. We stayed on the way back from the south and booked the junior suite which was perfect for a family of four. Staff were very welcoming and the room was clean. The robes and slippers were a lovely addition.

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear janeaskew , Thank you very much for taking the time to post this lovely comment regarding our hotel. We are really glad to read that you enjoyed your stay, the services we provided and that our staff was really helpful and welcoming. We are looking forward to see you again ! Kind regards, Jérôme VERGEZ 1er de réception More

Durham, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is ideally situated & has free underground parking which is very secure. The staff were extremely friendly & most helpful. The rooms were a good size with flat screen TV, Mini Bar, Safe & very comfortable beds. Free WiFi was available. There is a good bar however I would suggest venturing out into the City centre as there... More

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troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear DaveWright1960, Our entire team joins me in thanking you for your positive comment. We are pleased that your stay went well. . See you to receive an again in our hotel. Best regards Claire DUFAUT Assistant manager More

Alton, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stop off on route back from Italy. Very smart hotel with helpful staff and secure parking for a small fee. The secure parking was a real bonus as I was not keen to leave the car opposite the hotel in the open car park. Within easy walking distance of the city centre. Spotless clean rooms.

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Kris B, We would like to thank you for your post regarding your stay. We are glad that you enjoyed our hotel and our private car park access. We hope to see you again! Kind regards, Jérôme VERGEZ 1er de réception More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed en route to the Cote d'Azure. The hotel was fabulous. The reception staff were courteous and welcoming and spoke excellent English. The décor and furnishings were of a high standard, and the hotel was spotlesslessly clean. Breakfast was sumptuous. I could not fault it. I have not reviewed on Trip Advisor before but this hotel... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Jackie C, Thank you very much for your post regarding our hotel. We are really glad that you enjoyed staying with us, and hope to see you again really soon ! Kind regards, Jérôme VERGEZ 1er de réception More

Carmarthen, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Great hotel, clean, comfy, nice central location. Big room, comfy bed. We were a family of five, the sofa bed was unfolded yet there was still loads of room. Bathroom had a separate shower and bath. Big sink plenty of toiletries. Only a five minute walk from the town centre where there are plenty of restaurants and cafe bars in... More

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troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Cornflake 180, We would like to thank you for taking your time to post this comment. We are glad your enjoyed your stay and the surroundings of our hotel. We hope to see again ! Kind regards, Jérôme VERGEZ 1er de réception More

Uk
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 10, 2014

My wife, 8 year old daughter and I stayed at the Mercure on our way to the South of France, we stayed for 2 nights. We found the hotel clean and welcoming with friendly staff. Our room was spacious and clean with a good, comfortable bed. There was free wifi throughout the hotel, which was great and secure parking next... More

Was this review helpful? Yes 1
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Qingwa, We would like to thank you for taking the time to post your comment regarding your stay. We are happy to hear that your enjoyed the room and the services in our hotel. We hope to see you again! Kind regads, Jérôme VERGEZ 1er de réception More

Travelalot75
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 9, 2014

My husband, 1 year old and I stayed here for our second time whilst driving to the French alps and wee every happy with it once again. We booked one of the suites so we could have dinner in the lounge whilst our baby slept and it worked really well. A great room, really comfortable bed and fantastic bathroom with... More

Was this review helpful? Yes
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Travelalot75, We would like to thank you for taking the time to post your comment. We are happy to hear that you enjoy your stay in our Suite, which was comfortable for everyone in the family. Hope to see you again ! Kind regards, Jérôme VERGEZ 1er de réception More

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Additional Information about Mercure Troyes Centre

Address: 11 rue des bas Trevois, 10000 Troyes, France
Location: France > Champagne-Ardenne > Aube > Troyes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Troyes Centre 4*
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Also Known As:
Mercure Troyes Centre Hotel Troyes
Accor Troyes Centre

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