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Mercure Troyes Centre

#1 of 25 Hotels in Troyes
Certificate of Excellence
11 rue des bas Trevois, 10000, Troyes, France
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378 Reviews from our TripAdvisor Community

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Guadalajara, Mexico
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Mercure Troyes was awesome, people are very very friendly and always willing to help. Breakfast is super delicious, and has gluten free options. It is also very near to the city center, about a 5 min walk.

Review collected in partnership with Accorhotels.com

Helpful?
Thank roxanaf73
London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

At an equal distance from home to the French Alps, the hotel was ideal. We had a friendly welcome, the rooms were large, clean and with a very comfortable bed. There was a secure car park. Eating was easy. A few paces from 3 restaurants for Dinner and an excellent breakfast at the hotel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank ogles
Royal Leamington Spa
Level Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very clean, tastefully appointed hotel. The staff were very helpful when because of ferry problems on our way south for xmas our coach arrived later than scheduled. They were equally pleasant & helpful on our way north after the new year. The hotel was spotless. We were allocated room 116 on both occasions. It is opposite one of the... More 

Helpful?
Thank Dave C
Bristol, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed one night as a stop over on our way to the Alps. The hotel was clean & tidy with good quality, stylish & modern fixtures and fittings. Breakfast offered a good choice and was of a high standard. The staff were all very friendly and polite.... Parking is by way of a free outside car park across the... More 

Helpful?
Thank Alex R
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Alex R, Thank you so much for posting this lovely comment regarding your stay at Mercure Troyes Centre. We are glad to read that you enjoyed the services provided during your stay. We hope that the rest of your holidays went fine. Looking forward to welcome you again very soon ! Kind regards, Jérôme VERGEZ Chef de réception More 

belgium
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 26, 2015

situated nearby the mediaval city centre of troyes, located in an old textile factory. rooms are recently renovated with warm colors. bathroom is also modern but not so spacious. parking is available but fee-paying. it does not have a proper restaurant, but nearby you can find a hippotame(meat), fish and traditional french. if you walk five minutes further you are... More 

Helpful?
Thank veussel
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear veussel, Thank you for ttaking the time to share your experience in our hotel on Tripadvisor. We are happy to read that you enjoyed staying with us and we hope that you had enough time to explore our beautiful city of Troyes. Looking forward to see you again ! Kind regards, Jérôme VERGEZ Chef de réception More 

Stockport
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 21, 2015

Just 250m from the old centre of Troyes, the Mercure is very smart, well appointed with larger than average rooms/beds/bathrooms. Staff are friendly and multi-lingual. The underground carpark (behind, access to the right) is secure but at extra cost. I would not recommend any sightseeing on a Monday - most places are closed. We did not eat there due to... More 

Helpful?
Thank embeeStockport
troyescharly10, Assistante de direction at Mercure Troyes Centre, responded to this review

Dear embeeStockport, Thank you very much for your appreciation. We hope to welcome you again at the Mercure Troyes Centre. Best regards Claire DUFAUT Assistant manager More 

Ponte Vedra Beach, Florida
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 11, 2015

Fourth Mercure Hotel in four nights and all were great hotels. This modern hotel is within walking distance to the center of Troyes which had all the shopping and restaurants you could desire. I visited the Cathedral which was also within walking distance and well worth the visit. Staff was very helpful and made dinner reservations. The buffet breakfast was... More 

Helpful?
Thank Kevin B
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Kevin B, Thank you very much for taking the time to post this lovely comment about your stay in our Hotel. We are more than glad to read that you enjoyed staying with us and also visiting our beautiful city of Troyes. We are looking forward welcoming you again ! Kind regards, Jérôme VERGEZ Chef de réception More 

Luton, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 14, 2015

Visited this hotel wth a party of 25. The location is ideal for walking into Troyes. It was very clean, good buffet breakfast and very helpful, friendly staff ( not always the case with French hotels).

Helpful?
Thank Lu2nlesley
troyescharly10, Responsable réception at Mercure Troyes Centre, responded to this review

Dear Lu2nlesley, Thank you very much for posting this lovely comment regarding our Hotel. We are pleased to read that you enjoyed our services such as the breakfast and the location in the city. We are looking forward to accommodate you very soon, maybe as an individual this time. Kind regards, Jérôme VERGEZ Chef de réception More 

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