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BEST WESTERN De La Poste

#4 of 25 Hotels in Troyes
Certificate of Excellence
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35 Rue Emile Zola, FR-10000 Troyes, France
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BEST WESTERN De La Poste
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256 Reviews from our TripAdvisor Community

Traveler rating
    113
    111
    24
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN De La Poste
See the most recent reviews
Vallauris, France
Top Contributor
56 reviews 56 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 11, 2015

With our annual trip to Troyes, we opted again to stay in this great hotel 2 days after New Year. Recently renovated, the room assigned to us was clean and spacious with a modern, spotless bathroom. Very pleased indeed to have such a very clean bathroom. Very friendly staff especially Mohamed who was so accomodating to come to our room... More 

Was this review helpful? Yes
La Direction H, Reception desk at BEST WESTERN De La Poste, responded to this review

Dear Guests, Thank you for the pleasant commentary that you have made on tripadvisor. We're glad that you liked our hotel and found the staff very helpful and friendly, especially Mohamed (thank you for him)! It will be a pleasure to welcome you next year for Christmas holidays, Kindest regards, Séverine GRANDCLAUDE More 

Biot, France
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 1, 2015

We stayed here overnight the week before Christmas with our four children and dog in order to break up a long journey. The hotel has been recently renovated to a high standard and was very clean. The secure parking garage was convenient, large and well lit, just a short but lovely walk to the hotel. Two junior suites were perfect... More 

Was this review helpful? Yes 1
La Direction H, Reception desk at BEST WESTERN De La Poste, responded to this review

Dear Beth G, We thank you for your great feedback you made. We were glad that you found the location of the hotel ideal for visiting the historical center of Troyes and to read that you really appreciated your overnight with us. As you say, we are dog's friendly and we like to welcome them as best as we can,... More 

Cirencester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2014

We turned up last minute hoping a room was available and were met by Mohamed who spoke very good English which was a help as my French is terrible! He showed us the two rooms that were available, a standard double and a junior suite, both rooms were lovely and extremely well kept but we chose the junior suite due... More 

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La Direction H, Reception desk at BEST WESTERN De La Poste, responded to this review

Dear Guest, Thank you for the positive feed back you made on tripadvisor in regards to our service and team, specially from Mohamed. Many apologies about the problem with the toilet, this issue was solved. We look forward to seeing you again in the near future. Kindest regards, Séverine GRANDCLAUDE & All the team BEST WESTERN Hôtel de la Poste... More 

Rumbeke, Belgium
Top Contributor
53 reviews 53 reviews
46 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 10, 2014

Very nice renovated hotel, very friendly staff, well located in the heart of the city centre of beautiful Troyes. Room rather small, but good bed, good TV, very nice bathroom with rainshower. Secured parking (10 €). Overall very good. Pricy. I didn't take breakfast as price is extremely high for a breakfast !

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La Direction H, Reception desk at BEST WESTERN De La Poste, responded to this review

Deau Peter, We thank you for your kind comment, and we are delighted to know you enjoyed your stay in our beautiful city of Troyes. Our hotel is closed from the historic center, it’s certainly one of the best place to discover all the wonderful sites and monuments. Our buffet breakfast includes fresh and local products, home-made pudding, jams, streaky... More 

Eastbourne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 27, 2014

We travelled from Eastbourne at the end of September to attend a wedding in the South of France. Our first stop was at Troyes, we arrived in the centre of the historic town really late and not having booked any rooms. We managed to park straight outside and were given a good welcome. We took two rooms as we were... More 

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La Direction H, Reception desk at BEST WESTERN De La Poste, responded to this review

Dear Sonia, Thank you for the pleasant commentary that you made on tripadvisor about the hotel, the staff and the room that you seem to have appreciate, all the team is glad to read your satisfaction. I agree with you, Troyes is a beautifuf city. It was your first stay, we really hope to welcome you again for a second... More 

Westcliff-on-Sea, United Kingdom
Top Contributor
62 reviews 62 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed here as all budget hotels were full. Had been recently modernised to a very high if somewhat horsey standard. Very comfortable had good night's sleep. Under cover secure parking available. Adjacent Italian restaurant provided good food. Typical French breakfast not included in room price.

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La Direction H, Responsable réception at BEST WESTERN De La Poste, responded to this review

Dear francish656, All the staff thank you for your great feedback in Trip Advisor. We are glad to know that you enjoyed your stay with us and we hope to welcome you again very soon. Best regards, Anne-Sophie MANDELLI Front office manager and all team More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

First stay in a Best Western hotel and very happy to have paid what for us was above the norm to get a good location and have a bit of a treat. Particularly liked the service ,quality of accommodation , size of room, central location,tea making facilities and breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
La Direction H, Responsable réception at BEST WESTERN De La Poste, responded to this review

Dear Mr 922stephenl, All the team is glad to read your satisfaction. It was your first stay, we really hope to welcome you again for a second one. Our rooms are all different. So do not hesitate to ask for visiting them. Best regards, Anne-Sophie MANDELLI Front office manager and all the team More 

London, England
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 25, 2014

We stayed here en route from the UK to the South of France and it ticked all the boxes. A superb central location, very comfortable room and attentive service. There's not a lot to be said more than that! Troyes is a charming city and this hotel allows you to enjoy it fully. It has a secure car park round... More 

Was this review helpful? Yes 2
La Direction H, Responsable réception at BEST WESTERN De La Poste, responded to this review

Dear Mr RobertF1972, We thank you for your great feedback in Tripadvisor and we are glad to read that you enjoyed your stay with us. As you say, we are dog's friendly and we like to welcome them as best as we can, same for their owners. We hope to welcome you again very soon at the BEST WESTERN Hôtel... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 25, 2014

We stayed one night here - the room exceeded our expectations. It was very well appointed and very clean. I had discussed previously our parking requirements with the reception staff as we were bringing a large van - on arrival I was informed that there was a space outside the front door reserved for the van - we could not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
La Direction H, Reception desk at BEST WESTERN De La Poste, responded to this review

Dear Madam, Thank you for writing about your recent stay at our property. We appreciate knowing that our staff were very helpful. We do the best to provide an excellent service for each guest and it was a priority for us to find a location to park your van on arrival. We look forward to seeing you again, Sincerely Séverine... More 

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