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BEST WESTERN Hotel de la Poste

#3 of 25 Hotels in Troyes
Certificate of Excellence
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35 Rue Emile Zola, FR-10000 Troyes, France
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BEST WESTERN Hotel de la Poste
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133 Reviews from our TripAdvisor Community

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Traveler rating
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14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Whitstable, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Friendly and comfortable chain hotel in great town for a stopover. The hotel looks as if it's recently been updated - swish bathroom and ferocious shower. As other reviewers have pointed out breakfast is pricey and although they do now have a cheaper express breakfast we picked up some pastries as the bakery across the road. Parking was no hassle... More 

Was this review helpful? Yes
La Direction H, Responsable réception at BEST WESTERN Hotel de la Poste, responded to this review

Hello Whitstabubble0505, Further to your return on Tripadvisor, all our team thanks you and congratulates on your satisfaction. We hope to welcome you again very soon to the Hotel BEST WESTERN de la Poste****, Yours faithfully, Anne-Sophie MANDELLI Reservation desk and all the team More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Perfect location for viewing Troyes. Parking though not at the hotel was secure, and within a few minutes walk. We found the hotel very clean and comfortable more than adequate foe exploring Troyes. The only negative point, breakfast is not prepared in the hotel, it is brought in, which means if you breakfast at a busy time you will be... More 

Was this review helpful? Yes
La Direction H, Responsable réception at BEST WESTERN Hotel de la Poste, responded to this review

Hello Sir Jan B, Further to your laudatory return on Tripadvisor, all our team thanks you and congratulates on your satisfaction. We really hope to welcome you again very soon to the Hotel WESTERN BEST de la Poste****, Yours faithfully, Anne-Sophie MANDELLI Reservation desk More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night in a junior suite on our way from uk to the Alps. The room was spotless. Aircon was quiet and effective. Excellent bathroom. They had really thought of everything-from the nespresso machine to the cool tv in bathroom mirror. Lovely comfy beds. Parking (which we pre booked) v close. The town of Troyes was unexpectedly beautiful... More 

Was this review helpful? Yes
La Direction H, Responsable réception at BEST WESTERN Hotel de la Poste, responded to this review

Dear Hania5, All the team is glad to read your satisfaction, wich is very important for us. We hope to welcome you again very soon at the Hotel BEST WESTERN de la Poste****, Yours faithfully, Anne-Sophie MANDELLI Reservation desk and all the team More 

Katonah, New York
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This handsome, modern hotel is the best choice if you are driving, for you can arrange in advance for a parking spot. The other two top-rated hotels are small and extremely difficult to reach by car. Location is great, for you are on the border of the historic area, which is delightful. Troyes has more well preserved old timbered buildings... More 

Was this review helpful? Yes 1
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Many Thanks for your nice comments, we are all very happy that you enjoyed your stay with us. We are very pleased to know that you liked the hotel, the modern and the comfortable atmosphere where horses is king ; the hotel’s identity is marked by modern ideas and a wish to acknowledge the nobility of the equestrian... More 

Barcelona, Spain
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel in perfect location to walk to everything. If you have a car you must reserve a parking spot in the hotel garage. Room was clean and the AC worked well. Staff was very nice and helpful. Bed was very comfortable.

Was this review helpful? Yes
La Direction H, Reception Desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, We are very pleased to read that you enjoyed your stay in our property. We thank you for the description you've made of our hotel, especially the service we offer to our customers, like the private and secure parking located , and the perfect location in the heart of the historic city. We would be happy to welcome... More 

Surrey, England
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked for one night as a stop en route home from Lake Annecy. Selected it from other Tripadviser reviews and was very pleased we did. In the centre right by the old town. Rooms very modern and comfortable although a little on the small side. Excellent and helpful staff and great breakfast. Safe parking nearby at €10 per night. Troyes... More 

Was this review helpful? Yes
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, We appreciate your feedback regarding your stay in our property, it’s always a pleasure to receive positive feedback and I share your comment with our team, thank you very much! We're glad that you liked your modern and comfortable room, you found the staff excellent and great breakfast (buffet breakfast which is a large choice of fresh and... More 

Essex
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed her for one night June 15 on return to UK. Room perfect,staff polite and helpful, all English spoken and for a small fee car locked in secure garage.This hotel is in the centre of Troyes which is a beautiful town.

Was this review helpful? Yes
La Direction H, Reception Desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, We thank you for taking time to leave your feedback on TripAdvisor. We're glad you enjoyed your time with us and you found your room confortable and the staff frIendly. As you mentioned the BEST WESTERN Hotel de la Poste in Troyes is a perfect place to stopover for our British customers. Troyes is a beautiful city ;... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a hotel that will almost certainly exceed your expectations. We booked a stop-over evening to break a long drive through France and because we had read that Troyes is a good centre for visiting the region's Champagne houses. The first advice to anyone arriving by car is to book the hotel's own secure car park. When you do... More 

Was this review helpful? Yes
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, We thank you for the pleasant commentary that you made on TripAdvisor. We were pleased to read that you had an excellent overnight with us to break your long journey through France. We have a private parking which is 50 meters from the hotel and we have NEW foldaway bollards in front of the hotel for easy drop... More 

Kokstad
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This equestrian style hotel is absolutely amazing. The service from check in to departure is exceptional, the staff are friendly, helpful and eager to please. The room we stayed in was extremely well equipped with gadgetry the like of which James Bond is yet to see. The room is comfortable and quiet with free wifi access everywhere. The town of... More 

Was this review helpful? Yes
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Robert K, Thank you very much for the very pleasant commentary that you made on TripAdvisor, we are really glad to know that you enjoyed your stay with us. Our lovely hotel used to be a former postal relay station, its atmosphere is very cozy, modern and comfortable. All rooms are decorated with elegance and equipped with luxurious and... More 

Cwmbran, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2015

Welcoming staff, really interesting building, and our room was comfortable, clean, and well furnished. The hotel location would be hard to better as it was next to the beautiful olde worlde buildings that Troyes is famous for.

Was this review helpful? Yes
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Susan E, We thank you for the pleasant commentary that you made on TripAdvisor. It’s nice to know that you enjoyed your stay with us, that you found our staff friendly and the rooms clean and well furnished. The city of Troyes is a jewel of France's national heritage, with its multi-coloured rows of timber-framed houses, straight out of... More 

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