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BEST WESTERN Hotel de la Poste

#2 of 25 Hotels in Troyes
Certificate of Excellence
35 Rue Emile Zola, FR-10000, Troyes, France
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BEST WESTERN Hotel de la Poste
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188 Reviews from our TripAdvisor Community

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Ascot, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lovely and helpful staff....they speak very good English ...nice modern decoration....good hot baths / showers...good breakfast with many choices...excellent location neat fine restaurants and fun area.... (but it is a slightly spooky medieval town) ...the reception helped me print off a very good google map to Channel Tunnel with directions in English.... only drawback is that it gets very cold... More 

Helpful?
1 Thank DINODog2
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for choosing The BEST WESTERN Hotel De La Poste for your recent stay. We really appreciate that you took the time to send valuable comments about your stay, especially for mentioning our great customer service, the good buffet breakfast and the very central location. Our rooms are equipped with style furniture to represent the equestrian atmosphere... More 

springfield, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 19, 2015

Located right in the heart of the old town. A bit challenging to unload from a car because the narrow one way street in front has minimal space most of the time. The parking garage is nearby (about a block). Room was spacious and nicely appointed.

Review collected in partnership with Best Western

Helpful?
Thank Jc M
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for the nice commentary that you made on TripAdvisor. We are glad to know that you found the hotel perfectly located in the heart of the city near the historical pedestrian area of Troyes and you found the room spacious. Troyes is a lovely city but many streets are one-way and it requires a little drive... More 

London, United Kingdom
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed October 15, 2015

On arriving, if you have come by car, you will need the hotel garage as parking is very difficult in the centre of Troyes. The garage took some finding. The entrance is in Rue de Jargondis, but you will need to go to the hotel first to get the code. You can park briefly outside the hotel to drop your... More 

Helpful?
Thank wolf1234
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for taking the time to share your experience with all our readers. We were delighted to read that you found the room very comfortable with all the modern amenities, many thanks for the little mention of the cleanliness and the reception staff, such feedback is quite motivating for us all. The hotel was renovated 2 years... More 

United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 6, 2015

Excellent location, right in the centre with many restaurants/shops right on the doorstep. Parking is in a secure garage facility only a few minutes' walk from the hotel but can be difficult to find due to Troyes' one-way systems. Park outside the hotel on a '10-minute meter' if you can to unload your luggage and get directions to the car... More 

Helpful?
Thank Happyfizzy
La Direction H, Reception Desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for being our guest and for taking the time to write your review. Thank you for your kind comments about the service and the accomodation which encourage our team to continue providing a unique experience at the BEST WESTERN Hôtel De La Poste. We hope to welcome you again Kindest regards, Séverine GRANDCLAUDE & all the... More 

Hattersheim, Germany
1 review
4 of 5 stars Reviewed September 30, 2015

Good location so easily accessible to town centre and restaurants and local market. Tourist information centre also very close and also helpful, Many choices of very diversed restaurants and good price and quality. The room was very comfortable with a nice bathroom.. In addition to these the hotel staff also were very helpful and friendly.....highly recommended

Review collected in partnership with Best Western

Helpful?
Thank Stephen J
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for the nice commentary that you made on TripAdvisor. We appreciated that you found the location and the access of the hotel ideal. It's nice to know that you found the room comfortable and very well equipped, you enjoyed the bathroom and found the staff friendly. We don’t have a restaurant but a large number of... More 

Beijing, China
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 29, 2015

If you prefer to stay in the centre of Troyes, this is the place to be. Let the outside of the hotel not deceive you, the rooms are modern and spacious Very reasonable prices and a friendly staff. The private parking, is private, only not connected to the hotel, a large garage two streets further is waiting for your car.... More 

Helpful?
Thank Xióng M
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for the nice commentary that you made on TripAdvisor. We are glad to know that you found the hotel perfectly located in the heart of the city near the historical pedestrian area of Troyes. Troyes is a lovely city but many streets are one-way and it requires a little drive from the hotel to access to... More 

Kungsbacka, Sweden
Level Contributor
189 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 23, 2015 via mobile

Arrived September 23.The reception and check in was very friendly, quick and professional. I was recommended a nearby bistrot for a late dinner. And got a free champagne voucher. The room was perfect, in a very old building but still very comfortable and fresh room. The bathroom, shower and toilet unit seemed to be brand new and was very well... More 

Helpful?
1 Thank Carl-Henrik P
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, We thank you for your feedback, we are delighted to know you enjoyed your stay in our property. We're glad that you liked your modern and comfortable room, you found the breakfast perfect and found the waitress Coralie very friendly. We have no restaurant but many restaurants are located nearby ; we recommend ‘Le Bistroquet’ close to the... More 

Sydney, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 21, 2015

Hotel reception very helpful with check-in, luggage and parking. Secure hotel parking station near-by, staff member accompanied me, made it very easy to find. Feature wall of the hotel about 400 years old. Hotel does not have a restaurant but many nearby. Very good location in the heart of Nancy.

Helpful?
1 Thank Bellstravel
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, We are very pleased to read that you enjoyed your stay in our property. We thank you for the description you've made of our hotel, especially the service we offer to our customers, like the private and secure parking located really near, and the perfect location in the heart of the historic city with many restaurants. We would... More 

Accrington, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 11, 2015 via mobile

The refreshed reception area and corridors were stunning, all of an equestrian theme. Rooms were perfectly pleasant tho not as stunning as the rest. Excellent staff who even tho they were fully booked, showed us a single which they felt could accomodate us both. It sid the job beautifully. Breakfast also on the pricey side so we ate at the... More 

Helpful?
Thank carrolls523
La Direction H, Reception desk at BEST WESTERN Hotel de la Poste, responded to this review

Dear Guests, Thank you for the commentary that you’ve made on TripAdvisor. At the entrance of the establishment, the luxurious reproduction of Still Water (Still Water is a monumental outdoor bronze sculpture of a horse's head by Nic Fiddian-Green, located at Marble Arch in London) introduces the hotel’s theme : welcome to a sophisticated atmosphere where horse is king. The... More 

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