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Clarion Collection Hotel Saint Jean

51 Rue Paillot de Montabert | 10000, Troyes, France
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Clarion Collection Hotel Saint Jean
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Clarion Collection Hotel Saint Jean
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374 reviews from our community

Traveler rating
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    122
    28
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    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
65 reviews 65 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Once we had navigated our way into the car park for this outstanding hotel, we were delighted to find a beautiful, modern hotel housed in a medieval half-timbered building whose entrance on to a pedestrian street could not have been more charming. The staff were delightful and helpful and, to cap things off, because we stayed on a Sunday and... More

Was this review helpful? Yes 1
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the very pleasant commentary that you made on tripadvisor. We were delighted to read that you really enjoyed your stay with us and that you found the hotel, modern even though situated in the old historical center of Troyes with its underground car park, could not have been more charming. We were pleased that you... More

Sydney, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is located in the older part of the city. You just turn left and you are amongst not only all the restaurants but the historical sites. We couldn't find the car park but the staff went out of their way to show us where it was. The bar was great and the staff very friendly and helpful. The... More

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the very pleasant commentary that you made on tripadvisor. We were delighted to read that you enjoyed your overnight stay with us and also stopped with us again on your way trip back into Paris. As you mentioned the car park can sometimes be difficult to find, so please don't hesitate to put the address... More

Chepstow, United Kingdom
Top Contributor
92 reviews 92 reviews
60 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed October 21, 2014

We needed a stop on route from the Chanel Tunnel to Switzerland and the medieval town of Troyes seemed to fit the bill. Its a truly amazing place to visit - straight out of a Terry Pratchet story on the Disk World. The Le Relais Saint Jean seems to be a stopping off point for many Brits and the underground... More

Was this review helpful? Yes 2
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you made on tripadvisor. We were pleased to read that you found the city a truly amazing place to visit and stay. As you mentioned the Relais Saint Jean is a frequently used stopping-over point for our British customers on their way south and the secure car underground car park offers them... More

Camberley, United Kingdom
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2014

This hotel is perfectly placed to explore the lovely town of Troyes. You park in the Hotel de Ville car park which has direct access to the hotel. We upgraded to a Luxe room which was great- very individually decorated and spacious. You walk out of the hotel and you are in the old town. Wifi is reliable and the... More

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the very pleasant commentary that you made on tripadvisor. We appreciated the fact that you found the hotel perfectly located in order to explore the city and once you step outside you're right in the heart of the historical pedestrian area of Troyes. You found the car park and its direct access to the hotel... More

Huntsville, Alabama
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2014

I've now stayed at this hotel twice with a 3rd stay on the agenda for November. Staff is amazing & the bar is one of the best I've ever encountered. Parking is a bit of a challenge (particularly the 1st time when finding the garage was a bit of an adventure). Depending on one's perspective rooms could be considered small,... More

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you made on tripadvisor. You wrote that you have stayed with us on two occasions and that you'll shortly be back for a third visit. We appreciated reading that our rooms, even if the standard ones can be considered small in size, are typical of many of the older city center hotels... More

Abu Dhabi, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 15, 2014

I stayed in room 104. First be aware that you can only park in the city underground car park and the hotel is not reachable by car directly. The room is small as in most french hotel. The carpet was heavily stained and the bed sheets were also stained with reddish substance. At breakfast, my napkin was stained as well.... More

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you have made on tripadvisor. We are sorry that your stay with us was a disappointment and we will look into your remarks and rectify them as soon as possible if they are justified. You mentioned the underground car park which gives our clients direct access to the hotel, is secure with... More

london
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 3, 2014

We regularly drive down through France and over the years have stopped several times in Troyes, always staying in this hotel. It has been recently refurbished and the quality of the rooms is to a very high standard. Being in the middle of the medieval part of the city the only way to drive here is to approach the hotel... More

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you have made on tripadvisor. We were very pleased to read that you have stopped in Troyes on a number of occasions and that you have always stayed with us. We appreciated the fact that you find the hotel ideally situated and a perfect place to stopover, even though the roadworks can... More

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2014

The hotel is in a central area of Troyes. Great to get out and about with nice places to enjoy a relaxing meal. We got a very lovely friendly greeting when we arrived. My vehicle was too high to park in the underground car park so a member of staff came with us to show us where to park then... More

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you made on tripadvisor. We were glad that you found the location of the hotel ideal for visiting the historical center of Troyes and in order to enjoy the many restaurants close to the hotel. We appreciated reading that you had a friendly greeting on your arrival and that the staff were... More

Bath, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed in the Clarion on our first leg of our European tour and what a great start. The hotel was in the very old part of Troyes. The staff were very helpful and friendly. And the shower and bed were great which to us is important. We would recommend this hotel for future travellers to Troyes. What a start.... More

Was this review helpful? Yes 2
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you made on tripadvisor. We were pleased to read that you enjoyed your stay with us on the first leg of your European tour. You found our staff helpful and friendly and the location of the hotel ideal for visiting. Its nice to know that you appreciated your room and especially the... More

Worcester, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 15, 2014

A modern hotel well appointed spotlessly clean in the centre of 'old' Troyes; Parking in adjacent underground carpark which was essential. Much work being done to restore the centre of Troyes and this hotel has been well adapted to fit in. Staff friendly and helpful

Was this review helpful? Yes
kardar, Directeur général at Clarion Collection Hotel Saint Jean, responded to this review

Dear Guests, Thank you for the commentary that you made on tripadvisor. We appreciated the fact that you found the hotel well appointed, spotlessly clean and ideally situated in the historical center of Troyes. As you mentioned the car park is located underneath the hotel, is adjacent, and offers a direct access to the hotel. We're glad that you found... More

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Additional Information about Clarion Collection Hotel Saint Jean

Address: 51 Rue Paillot de Montabert | 10000, Troyes, France
Location: France > Champagne-Ardenne > Aube > Troyes
Price Range (Based on Average Rates): $$
Number of rooms: 23
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