We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 59 Reims hotels

Hotel Crystal

3.0 of 5 Hotel   |   86 place Drouet d'Erlon, 51100 Reims, France (Centre Erlon-Est)
Hotel amenities
Save Saved
You added Hotel Crystal to your Saves list
Hotel Crystal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
55%
Ranked #26 of 59 hotels in Reims
A recent review
4 of 5 stars reviewed 1 week ago
Byron R
  • Overview
  • Reviews (121)
  • Photos (18)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (16)
  • Location
  • More
true
Write a Review

121 people have reviewed this hotel

Traveler rating
    6
    58
    36
    14
    7
See reviews for
21
55
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at the Crystal on the way down to Alsace. It's right in the centre of Rheims, less than ten minutes on foot from the cathedral and right in the the main restaurant street. This area is a bit touristy and very noisy, but the hotel is set some way back from the main street down an... More

Was this review helpful? Yes 1
Malmo, Sweden
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

When I first arrived to the area where the hotel was located I almost considered looking for a new hotel. But I stayed and are happy about. That. The rooms where quite run down and old. Bathroom however was fresh. What makes the hotel worth a 3-rating is the inner courtyard. Fantastic to sit there and relax - and on... More

Was this review helpful? Yes 1
Swindon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 18, 2014

We booked 3 rooms for our return trip to the French Alps. Upon booking, for one of the rooms, we requested a family room with a bed for a 2 year old and a cot for a baby. Upon arrival, the hotel did not seem to know that we wanted a cot. This may not be the fault of the... More

Was this review helpful? Yes 1
Norwich
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 6, 2014

We arrived in Reims very late after being delayed. The hotel is well signposted as long as you can decifer it's neon sign from all the others! Also the front of the hotel is not on the main walkway, you have to walk through a cut through between the kitchens for the restaurants on the front. Very odd. There is... More

Was this review helpful? Yes
Round Rock, Texas
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 11, 2014

I stayed over there for the price. Quiet place located in the center of Reims, on a pedestrian street. The room size would be ok if it didn't have so much furniture . Small elevator, at least you don't have to haul your luggage up on the stairs. Bathroom was big with a tub. The staff was very helpful. Nice... More

Was this review helpful? Yes
Elkton, Maryland
Top Contributor
54 reviews 54 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 28, 2014

Crystal has all you want in a reasonably priced package. Nice rooms, good breakfast, nice terrace, off street parking, on the pedestrian way. Within an easy walk are the Cathedral and several good restaurants. Nice staff.

Was this review helpful? Yes
Seattle, Washington
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 26, 2014

Location is great. Easy walk from the train station, cathedral, champagne houses. On a busy pedestrian street filled with restaurants but this hotel is set back away from the street. So very quiet and away from everything. Great value, nice rooms, cool elevator! If you are going to be out and about all day and are only staying for a... More

Was this review helpful? Yes
Ipswich, United Kingdom
Top Contributor
57 reviews 57 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 7, 2014

This hotel has a great location close to the centre of Reims. It is surprisingly quiet for a hotel in the centre of the town, largely because it is set back from the main street. The breakfast is a little disappointing, but you can also go elsewhere. The rooms a smallish, not a hotel for 2 weeks holiday - but... More

Was this review helpful? Yes 1
Henlow, United Kingdom
Top Contributor
55 reviews 55 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed January 2, 2014

I have just checked the website of this hotel to make sure I was not imaging how bad this hotel was. The website makes it look really nice but it was one of the worst hotels I have ever stayed in. The lobby is full of old bits of furniture, with a very bored and not particularly helpful receptionist. Our... More

Was this review helpful? Yes 4
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 31, 2013

Location is excellent, right in the heart of the city, stones throw from Notre dame. On one of the main pedestrianised streets with lots of choice for restaurants. Set back so not immediately on street. Staff very helpful. Was able to pay on card. Lift to my floor! Room could definitely do with a face but it's clean and comfy.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hotel Crystal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Crystal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Crystal

Address: 86 place Drouet d'Erlon, 51100 Reims, France
Location: France > Champagne-Ardenne > Marne > Reims > Centre Erlon-Est
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Crystal 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Tingo, Priceline and Venere so you can book your Hotel Crystal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Reims

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Reims with
any amenities

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Number of rooms
30

Questions & Answers

Questions? Get answers from Hotel Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer