We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Reims hotels

Hotel Crystal

3.0 of 5 Hotel   |   86 place Drouet d'Erlon, 51100 Reims, France (Centre Erlon-Est)
Hotel amenities
Save Saved
You added Hotel Crystal to your Saves list
Hotel Crystal
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
55%
Ranked #24 of 58 hotels in Reims
A recent review
4 of 5 stars reviewed 1 week ago
Chris E Ipswich, United Kingdom
Write a Review

103 people have reviewed this hotel

Traveler rating
    4
    50
    30
    12
    7
See reviews for
18
49
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
Ipswich, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a great location close to the centre of Reims. It is surprisingly quiet for a hotel in the centre of the town, largely because it is set back from the main street. The breakfast is a little disappointing, but you can also go elsewhere. The rooms a smallish, not a hotel for 2 weeks holiday - but... More

Was this review helpful? Yes
Henlow, United Kingdom
Top Contributor
53 reviews 53 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed January 2, 2014

I have just checked the website of this hotel to make sure I was not imaging how bad this hotel was. The website makes it look really nice but it was one of the worst hotels I have ever stayed in. The lobby is full of old bits of furniture, with a very bored and not particularly helpful receptionist. Our... More

Was this review helpful? Yes 2
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 31, 2013

Location is excellent, right in the heart of the city, stones throw from Notre dame. On one of the main pedestrianised streets with lots of choice for restaurants. Set back so not immediately on street. Staff very helpful. Was able to pay on card. Lift to my floor! Room could definitely do with a face but it's clean and comfy.... More

Was this review helpful? Yes 1
Charlotte, NC
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 19, 2013

This was our first stop on our great France adventure, spending 2 nights at Hotel Crystal. The hotel is quaint but is in need of remodeling, especially the bedrooms. While most 2-3 star properties have very small rooms, this one was especially small in that only one of us, either my husband or myself, could walk around the bed at... More

Was this review helpful? Yes 1
Norwich, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 13, 2013

If you want to be in Reims centre then this a good place to stay. Right in the middle of the action. Very clean, pleasant staff. We didn`t stay for breakfast so can`t comment on that. Stayed one night on the way through to Switzerland and would stay again. Another good thing is the parking is underground in front of... More

Was this review helpful? Yes 1
Walsall
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 5, 2013

On our way back from our holiday we decided to spend a day in Reims. The hotel we chose was centrally placed on the main pedestrian street. The access to this hotel is down a narrow passage between two restaurants but what a pleasant surprise when we got there. There is a shady garden in front of the hotel where... More

Was this review helpful? Yes
Cotignac, France
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 3, 2013

Public parking is close by. Tucked away from the Main Street. Rooms are OK but no a/c must be difficult in Summer as our room was warm in September. Nothing special to rave about. Just OK if not a bit tired.

Was this review helpful? Yes
Paris, France
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 27, 2013

We stayed there as a couple for a night on a saturday night in late august 2013 Location: Perfectly located in downtown Reims, close to the SNCF railway station, an underground parking lot and to the pedestrian street of place Drouet d'Erlon. The hotel: A little old but charming hotel. The courtyard/terrasse is very relaxing to sip a cup of... More

Was this review helpful? Yes
London, UK
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 24, 2013

I really wanted to like this hotel and much is good in terms of location, quiet courtyard, easy parking, welcoming receptionist but the general lack of cleanliness does the owners no favours. There is a delightful courtyard where they could hv offered drinks and made more out of customers but no staff around to serve. The stairs and lift were... More

Was this review helpful? Yes 1

Been to Hotel Crystal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Crystal

Also Known As:
Crystal Hotel Reims
Address: 86 place Drouet d'Erlon, 51100 Reims, France
Location: France > Champagne-Ardenne > Marne > Reims > Centre Erlon-Est
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#4 Romantic Hotel in Reims
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Crystal 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline and Venere so you can book your Hotel Crystal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Crystal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.