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Holiday Inn Reims Centre

4.0 of 5 46 Rue Buirette, 51100 Reims, France
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Holiday Inn Reims Centre
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Holiday Inn Reims Centre
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224 reviews from our community

Traveler rating
    61
    102
    37
    15
    9
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28
125
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Kent
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a lovely hotel, very clean with friendly staff and a very good restaurant and bar. It is a short walk to the cathedral, shops and bus/tram stops. We went while the Christmas market was in full swing, which, again, was just a couple of minutes walk away. The bar and Il Duomo Restaurant are on the top floor... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a few days at the end of November/beginning of December. The front desk staff at this hotel were all excellent. They're very friendly and will try their best to help. We were assigned room 611 and as soon as we entered the room a rather nasty smell (damp, blocked drain smell, yuck!) greeted us. We asked... More 

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MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Icklejellybean, We thank you very much for taking the time to share this detailed feed-back in regards of your last stay with us at the end of November. We are pleased to read that you apreciated the front desk staff helpfulness, the hotel location together with its breakfast buffet. I do apologize for the bad smell you detected while... More 

Reims, France
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 6, 2014 via mobile

First time I stayed there after a drive from London. OK hotel, quiet with a comfortable bed. Front desk staff helpful. However breakfast is was less than impressive. No staff to welcome you, a number of items no longer available, glass and mugs unavailable... Cut a long story short, not possible to have breakfast before hitting the road. Hope this... More 

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MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear yann l, First of all, please accept my personal for the lack of service you experienced at breakfast time. I will make sure that the breakfast reception and buffet refill are being reinforced with immediate effect. I am pleased to read that you enjoyed the bed comfort and front desk staff. Your constructive remarks will certainly help to us... More 

Bath, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

Picked the hotel for an overnight stop between Calais and Basel. Nice and comfortable with a pleasant Italian restaurant. Staff very friendly and helpful. Super location in the centre of Reims with easy access to the sights of the city and the shopping and restaurant areas. Car park is underground and quite small but arriving at about 16:00 we found... More 

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MarieTrouiller, Directeur général at Holiday Inn Reims Centre, responded to this review

Dear edward d, First of all we would like to thank you the time you spent to write this review on Tripadvisor. Your comments are highly valued and appreciated. We are glad to hear that you found the service excellent. Your compliments have been relayed to the entire team, with a special mention to the reception and the restaurant. On... More 

Prevost
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

Again stayed on points so it was ok. I wouldnt pay to stay in this hotel. The set up is weird, the hotel feels so tiny. I felt claustrophobic in the room. On the other end, the gentleman at the front desk was very helpfull and suggested an excellent restaurant for dinner. Also cannot beat the location of the hotel.

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MarieTrouiller, Directeur général at Holiday Inn Reims Centre, responded to this review

Dear Serge12345ca, Thank you very much for being one of our IHG member and for sharing your comments on Tripadvisor following your stay to the Holiday Inn reims city center. It was indeed a pleasure to read that you enjoyed the hotel location and the front desk employee. On the other hand,I am sad to observe that you did not... More 

Essex, England
Top Contributor
55 reviews 55 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 29, 2014

We have stayed in Reims on several occasions, and this was our second stay in the Holiday Inn. We always travel by car, and use the hotel car park, which is fairly small, so, if you have a larger vehicle, be very careful! As to the hotel itself, I was impressed by the friendliness of the staff, the cleanliness and... More 

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MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Alexandrews, Thank you for your repeated stay to the Holiday Inn Reims city center and for your comment regarding the last one. We were thrilled to read you enjoyed the hotel location, our restaurant Il Duomo at the top floor together with its terrasse, your room and the staff attitude. Our car park is a good option if you... More 

Cheshire
Top Contributor
54 reviews 54 reviews
10 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 26, 2014

We have stayed at the Holiday inn previously. This hotel is in a great location for shopping, restuarants and sites of Reims. They have underground parking, the staff are helpful and efficient and speak English if you need them to. Comfortable bed, excellent bathroom with walk in shower. There is a panoramic lift on the outside of the building that... More 

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MarieTrouiller, General Manager at Holiday Inn Reims Centre, responded to this review

Dear Chesshire Sunset, First of all, I would like to thank you for the time you spent to write this detailed feed back regarding your stay to the Holiday Inn Reims city center. Your detailed review is a fantastic tool to improve our level of service and our amenities. In November, we will change the entire towel stock in order... More 

Prague, Czech Republic
Top Contributor
113 reviews 113 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 26, 2014

We were very pleasant with our stay in this hotel. It is perfectly located in the centre of the city, very easily accesible by car (underground parking is available, it is extremely narrow, so be careful with your car there!). Big rooms with nice furniture, wide, comfortable beds and air condition included. Breakfast was very good too with a wide... More 

Was this review helpful? Yes 1
MarieTrouiller, Directeur général at Holiday Inn Reims Centre, responded to this review

Dear David K, It was a pleasure to welcome you to the Holiday Inn Reims city center and we thank you very much for your five stars comment on Tripadvisor! We are quite thrilled that you have enjoyed the hotel and that our services met your expectations. Your return is the best source of motivation for the entire team. We... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 24, 2014

Chain hotel in great location. Enjoyed the rooftop restaurant with the view on a rainy evening. Excellent customer service from English speaking staff - including calling for a taxi after I had checked out and needed help from our hire car return location.

Was this review helpful? Yes
MarieTrouiller, Directeur général at Holiday Inn Reims Centre, responded to this review

Dear Susan B, It was a pleasure to welcome you to the Holiday Inn Reims city center and we thank you very much for sharing your comments on Tripadvisor. We are quite thrilled that you have enjoyed the hotel and that our services met your expectations. Your return is the best source of motivation for the entire team. Unfortunately the... More 

Ware, United Kingdom
Top Contributor
123 reviews 123 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 24, 2014

A very good hotel right in the middle of Reims. The private parking was very helpful and the location great for getting to walk around Town. The staff were very helpful and breakfast was very good indeed, even the sausages were good for an Englishman!

Was this review helpful? Yes 2
MarieTrouiller, Directeur général at Holiday Inn Reims Centre, responded to this review

Dear JolyonG, Thank you for your five stars comment. I am delighted to read that you enjoyed your stay in our property and proud to read that the breakfast sausages were good for an Englishman! I would like to say that you were an expert to maoeuvre in our car park with your big car. Thank you on the behalf... More 

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Additional Information about Holiday Inn Reims Centre

Address: 46 Rue Buirette, 51100 Reims, France
Phone Number:
Location: France > Champagne-Ardenne > Marne > Reims
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Reims Centre 4*
Number of rooms: 82
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Also Known As:
Holiday Inn Garden Court Reims City Hotel Reims
Holiday Inn Reims
Reims Holiday Inn
Hotel Style:
#5 Luxury Hotel in Reims

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