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Grand Hotel du Nord

75 place Drouet-d'Erlon, 51100 Reims, France
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Grand Hotel du Nord
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Grand Hotel du Nord
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119 reviews from our community

Traveler rating
    20
    47
    35
    9
    8
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11
54
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in a good location and was good for the price. Staff were friendly and helpful. Rooms are fairly basic but clean and contained all necessities (hair dryer etc). Negatives- the Sound travels a lot, probably because it's an older building - creaky floors meant we were awake fairly early, as soon as our upstairs neighbours were up! The... More 

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Royston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have been to Reims on a number of occasions but this was the first time we've stayed at this hotel. Very pleasantly surprised. Central location with car parking close by and the staff were extremely helpful and informative. We were offered a choice of room and chose one on the front which was traditional and very comfortable. Would readily stay... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

My post is about the staff. All the front desk is so nice and so helpful. They made me comfortable enough to break out my high school French! They gave us good recommendations on a champagne tour, made the reservation for us and without me knowing we got a substantial discount on the tour. Merci Merci Merci!

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Cyrille F, Propriétaire at Grand Hotel du Nord, responded to this review

All the hotel staff and management are very pleased that you enjoyed your stay. Do not hesitate to contact us directly to get an upgrade of your room during your next visit to our city. We can give you the benefit of our new partnerships for restaurants and the champagne houses. see you soon. best regards La Direction General Manager More 

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

Booked for a 3 day stay in Reims for a conference, pleasantly surprised by the personal service and friendly staff. Room 403 is a Large Queen bed, located on the top floor with a view over the walking plaza below, facing East (i.e., Sunrise). The recent renovations have made the windows very quiet, my major concern prior to booking, given... More 

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Cyrille F, Propriétaire at Grand Hotel du Nord, responded to this review

Dear Guests, We are very happy that you had a pleasant stay at the Grand Hotel du Nord. As you may have noticed, we have an ideal location from the point of view of transport that the choice of shops that surround us and all restaurants. We are glad you appreciated the quality of our services and hospitality that was... More 

Ottawa, Ontario, Canada
Contributor
17 reviews 17 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 9, 2015 via mobile

The bathroom didn't have a shower curtain so it was very difficult to take a shower without flooding the bathroom. The towels had holes in them. The door to the room was sticky for some reason. The beds were fine. The rooms were nice. Service was great.

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Cyrille F, Propriétaire at Grand Hotel du Nord, responded to this review

Thank you for your review and we can confirm you WE ARE STILL doing a lot of work in corridor and decoration to give back to this hotel the name of GRAND HOTEL DU NORD. Our first concern when we bought this hotel (2 years ago) was to give you nice and new bedrooms, nice and new bathrooms and new... More 

Bunwell, null, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

I have stayed here on two occasions once with my boyfriend and the second was a business trip. The staff are polite and speak English which is helpful as i do not speak much French. Its in the centre of the city so easy access to everywhere. The beds are comfy too!

Was this review helpful? Yes 1
Cyrille F, Propriétaire at Grand Hotel du Nord, responded to this review

All the hôtel staff and management are very pleased that you enjoyed your stay. Do not hesitate to contact us directly to get an upgrade of your room during your next visit to our city. We can give you the benefit of our new partnerships for restaurants and the champagne houses. see you soon. best regards La Direction General Manager More 

Mortain, France
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 29, 2014

This was a great hotel. The owner was very friendly and extremely helpful. The rest of the staff were as well. The car park was almost opposite the hotel and you get a reduction through the hotel. The room was not huge, but it was very clean and comfortable. As we had come to see the Christmas Market and the... More 

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2014

Stay in REIMS, Grand Hotel du Nord was fantastic for me.. The owners did an incredible job with their team to ensure I have a great time in Reims & relaxing holiday, nothing was too much trouble. They helped & booked Champagne tours, helped with getting around, great restaurants & ensured I had everything I needed travelling alone. Customer Service... More 

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Huldenberg, Belgium
1 review
4 of 5 stars Reviewed December 3, 2014

Pleasant hotel providing all modern confort in a cosy decor. Everything in perfect state. Friendly and efficient staff. Good breakfast. Excellent location in an area full of nice restaurants and brasseries and at 5 mins walking from the cathedral and shopping areas.Public parking in nearby car parks.

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kent
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014 via mobile

Overnight stay here on route to the Alps . Easy to find . Public underground car park with pedestrian access right opposite hotel . Rooms clean and comfortable , limited space in room for 4 but adequate for short stay . A little old fashion in decor but facilities in room all functioned well .Our room overlooked main pedestrian area... More 

Was this review helpful? Yes 1
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