Look for something better. Very old (and not in a good way). Reception couldn't remember WiFi sign in (when there happened to be somone at the desk!); heating/cooling didn't work; TV only in French; walls thin; etc. Keep looking for something better

Booked room for two with 'suite'. Noisy: we heard the neighbours from other room enjoying themselves. Breakfast not included - and available at a hefty price. Small bathroom. Single beds joined together, not double. Shoddy: i.e. bathroom worktop old tiles painted over; old windows no double glazing; closet from cheap painted plywood; dusty - not recommended for anyone allergic to... More

Spent slightly more for the "Prestige Double Room" - which apparantly was a good idea. Lots of space and a nice large bed as well as table and a couple of chairs. Toilet and bathroom functional but not flashy. Seemed clean and was a pleasant stop for the night. Having booked via the internet about an hour before arriving, this... More

The good thing about this hotel is the location. It's right next to the pedestrian area, lots of restaurants to chose. About 10 minutes walk to the cathedral. Price was good too. Room was ok, but not very big. The corridor to the room was quite small, had some trouble with the luggage.

If you like dirty cramp rooms and terrible service then this hotel is for you Poor heating Poor decor Noisy Rude staff Great location (stay in other hotels on same road, best western looks great) Dispite complaint at reception would not resolve issues

This is a hotel with a modern lobby, pleasant updated rooms and baths, but no snap at fair prices in a good location in Reims. The local restaurants are all kids stuff with the better ones on the avenues and towards the cathedral. For the price, it was fair, but not good.

My niece booked rooms using her points so we payed nothing for the visit. That being said, the bed was not ver comfortable and the hair dryer was missing. The rooms are on the small side and it is clearly an older hotel. The location was great though and the front desk clerk went out of her way to get... More

i stayed mid August in a triple room. I was give a temporary bed - i was in the bed for approx 5 hours and my back was covered in bed bug bites. I even checked the mattress before hand as the bed looked so awful, but maybe they were in the blankets. I have sent 3 emails asking for... More