well where do we start.firstly you book a hotel called (rather optomistically) the GRAND HOTEL EUROPE and when you arrive its now called the NEW HOTEL EUROPE! WELL IT AIN'T GRAND and its certainly not NEW. having henri and claude, the local painters do up the entrance and reception does not constitute recently renovated. the bathroom had no opening window... more

We arrived late with our daughter and they gave us a small and sad room. Old hotel, little bit dirty more

I booked two rroms for my parent and myself and had asked for front rooms. We got rooms in the back which were not ready when we got in. They eventually sent us to rooms under the roof with no view at all. The heating system was down for the whole duration of our stay. One bulb light was not... more

We booked 2 X Executive rooms for the May Holiday weekend! On arrival got shown to to 2 small basic rooms that were grubby and run down. After some arguement they found 1 room on the 4th floor that was as described when we booked. Then another on the 2nd floor. Be warned the seperate Toilet was tiny!!! Wardrobes are... more

Hotel is centrally located. The beds are quite firm - much too firm for enjoyment. more

Stayed here weekend of June 14th and 15th 2003. A very hot weekend made worse by poor air conditioning. The rooms were quite small and in a bad state of disrepair and decoration. We travelled with another couple who were unfortunately placed in a twin room on a smoking floor despite having booked two non-smoking double rooms. Their room was... more

The hotel is in a great position for a night out in Reims town centre. Handy for lots of bistros. Our room faced the front of the hotel and was afflicted with a lot of road noise, as well as people tipping out of the bars later on. Decor was a bit shabby and the bed wasn't comfortable. Parking was... more

A useful hotel with a car park near the town centre shops. Excellent for visiting the Christmas market in December. The hotel is clean, with friendly and helpful staff who speak English. Breakfast is adequate if not outstanding. more

Chambre spacieuse, literie en bon état! Dommage que le reste ne suive pas!! Vue sur un escalier de secours dans... more