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Mercure Reims Parc des Expositions

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2 rue Gabriel Voisin, 51688 Reims, France
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Mercure Reims Parc des Expositions
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hitchin, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed overnight in this establishment on out way to Italy. The reception area was bright and welcoming as were the staff. The corridors leading to the rooms were very tired and needed re carpeting but the rooms were very good. Tea and coffee provided, comfortable bed and very clean bathroom a tad on the small side. Breakfast was really... More 

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Huddersfield, United Kingdom
Level Contributor
231 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On arrival our first impressions were that the hotel building looked neglected, but the reception area was bright, clean-looking and modern and we thought maybe it wouldn't be so bad after all. We were greeted with a smile and directed to our room. Then the smile began to fade, the corridors walls were scruffy, the carpets dirty and the room... More 

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Travelers are raving about these Reims hotels

Northampton, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our stopover hotel on the way back to Calais. Reception area is quite attractive. But the corridors smell musty and damp and the carpets in corridors and rooms are filthy. I hope it's only paint. The main course for our evening meal was chicken, available in a choice of two ways. Either so over cooked it could be... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 22, 2015

We visited this hotel as part of an organised trip on a bed and breakfast basis. Everything was as it should be. Check in was fine, the room was spacious and clean. Breakfast was as you would expect in France, was well presented, had lots of choice and we had crisp clean tablecloths. The duck? Not a real duck but... More 

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Sheffield, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 19, 2015

I approached this hotel with reservation, due to being underwhelmed by a visit to another mercure hotel recently. The hotel is located in the middle of a business park so the scenery isnt stunning, but a effort was made to give some privacy to the resturant and downstairs rooms by judicous planting of hedges.The staff are welcoming, the rooms very... More 

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Antony, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 22, 2015

Hotel very old. The first discussion with the lady at the entry give you the wish to go away immediately. The bedrooms are old and the entire hotel need to be revamped. We were sick after the dinner. If you come to Reims, book another hotel...

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Lisburn
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 7, 2014

We very much enjoyed our stay. The hotel is quite close to the city centre (by car) and has good parking available. The hotel staff are very knowledgeable and helpful. Bedroom was very well appointed and I would recommend it. The restaurant is excellent with a comprehensive menu and a good wine list. Breakfast was excellent,

Was this review helpful? Yes 3
NicolasPehlivanian, Directeur général at Mercure Reims Parc des Expositions, responded to this review

Dear @Johnston D Thank you for having taken the time to share your views on your stay on TripAdvisor My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming again in Champagne ! Best regards More 

Prudhoe, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 17, 2014

We spent four nights at this hotel as a base for a Leger tour of the WW1 battlefields of Verdun and the Marne. We do not go on study tours for luxurious self-indulgence, and our experience at the hotel did not in any way detract from the tour. But oh dear, the hotel could do a lot better. The management... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 9, 2014

Very nice fresh renovated hotel,with very good service and a nice restaurant. We only spent a day at the hotel but it was more than our expectations. The food at the restaurant was deliccious and the service too.

Was this review helpful? Yes 1
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