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Mercure Reims Parc des Expositions

3.0 of 5
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2 rue Gabriel Voisin, 51688 Reims, France
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Ranked #22 of 59 Hotels in Reims
A recent review
5 of 5 stars reviewed 1 week ago
brainl61 Sheffield, United Kingdom
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307 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I approached this hotel with reservation, due to being underwhelmed by a visit to another mercure hotel recently. The hotel is located in the middle of a business park so the scenery isnt stunning, but a effort was made to give some privacy to the resturant and downstairs rooms by judicous planting of hedges.The staff are welcoming, the rooms very... More 

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Antony, France
1 review
1 of 5 stars Reviewed January 22, 2015

Hotel very old. The first discussion with the lady at the entry give you the wish to go away immediately. The bedrooms are old and the entire hotel need to be revamped. We were sick after the dinner. If you come to Reims, book another hotel...

Review collected in partnership with Accorhotels.com

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Lisburn
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2014

We very much enjoyed our stay. The hotel is quite close to the city centre (by car) and has good parking available. The hotel staff are very knowledgeable and helpful. Bedroom was very well appointed and I would recommend it. The restaurant is excellent with a comprehensive menu and a good wine list. Breakfast was excellent,

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NicolasPehlivanian, Directeur général at Mercure Reims Parc des Expositions, responded to this review

Dear @Johnston D Thank you for having taken the time to share your views on your stay on TripAdvisor My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming again in Champagne ! Best regards More 

Prudhoe, United Kingdom
2 reviews
2 of 5 stars Reviewed October 17, 2014

We spent four nights at this hotel as a base for a Leger tour of the WW1 battlefields of Verdun and the Marne. We do not go on study tours for luxurious self-indulgence, and our experience at the hotel did not in any way detract from the tour. But oh dear, the hotel could do a lot better. The management... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed October 9, 2014

Very nice fresh renovated hotel,with very good service and a nice restaurant. We only spent a day at the hotel but it was more than our expectations. The food at the restaurant was deliccious and the service too.

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Stockport, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 6, 2014

We stayed as part of a coach party for one night on our way back from the South of France. As in Toulon, where we had stayed for seven nights, we all had to sit down at the same time and there was no choice of menu. Not sure whether this is the norm in France or whether the coach... More 

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Richmond, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 3, 2014

We stayed here for one night on our way down to Italy. The room was very comfortable and the breakfast entirely satisfactory. There was a little traffic noise but we slept soundly. We had arrived late the night before and were pleasantly surprised by our surroundings when we woke.

Was this review helpful? Yes 1
NicolasPehlivanian, Directeur général at Mercure Reims Parc des Expositions, responded to this review

Dear @Saxodave, Thank you for sharing your experience in our hotel on TripAdvisor. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts for an always better service for our guests. Thanks’ again ! More 

Windsor, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 27, 2014

Hotel surroundings not too attractive but clean and welcoming The Receptionist Sebastion extremely helpful and good natured. Minimal menu and only average food the hotel is only really good for a one night stopover.

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