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All 15 Epernay hotels

Hotel Jean Moet & Spa

7 Rue Jean Moet, 51200 Epernay, France
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Hotel Jean Moet & Spa
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Ranked #4 of 15 hotels in Epernay
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
hangar2jo New Zealand
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250 people have reviewed this hotel

Traveler rating
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    31
    12
    5
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29
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
New Zealand
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

Just sitting in the room before we go out for dinner and have to say this is a lovely place to stay. I feel as though i am at a friends house staying in the guest room and a very nice one at that. The check in agent was fantastic and spoke perfect english. She showed us to the room,... More

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windlesham
Top Contributor
69 reviews 69 reviews
28 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an immaculately presented boutique hotel in the centre of Epernay - we parked in the popular public car park opposite. We did take breakfast at 15Euro's a head it is expensive for basic european buffet. The freshly squeezed orange juice is lovely. I had a lovely massage by the resident therapist - the Spa is very small, the... More

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hoteljeanmoet, Responsable réception at Hotel Jean Moet & Spa, responded to this review

Dear guests, We thank you very much for your nice comment. We are really pleased you enjoyed your stay in our hotel and love your treatments. We hope to welcoming you soon. Kind regards, More

Berkeley, California
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 16, 2014

We had hoped for a pleasant stay. Unfortunately we had the type of experience that turns off so many travelers. On entry into the hotel, I greeted the desk agent in French (I speak French well, my wife and I live one-half of the year in France) and she immediately responded in English - that should have ben a warning.... More

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hoteljeanmoet, Receptionniste at Hotel Jean Moet & Spa, responded to this review

Dear Richard P, We are sorry that the receptionnist that you saw spoke to you in english, she probably thought that you would prefer speaking english. We apologize, but we had a dysfunction with the heating. We are sorry that you didn't have a great stay. About, the brasserie "La Banque", we inform you that the receptionist that recommended it... More

Geraardsbergen, Belgium
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 22, 2014

We stayed in November at this hotel. Good rooms, bathroom clean. Staff very helpful when the warm water boiler decided not to work, they told us to use the shower near the spa, we all used the pool plus spa plus shower, so we were happy. Breakfast was excellent, I asked if they would cook fresh eggs and bacon for... More

Was this review helpful? Yes 1
hoteljeanmoet, Responsable réception at Hotel Jean Moet & Spa, responded to this review

Dear guests, We thank you very much for your comment. We are really happy you enjoyed your stay with us. We hope to welcome you another time at our beautiful region. Yours sincerely, More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2014

Hotel has lots of charm and its location is very good, being within walking distance to the Moet & Chandon cellars and 2 other places I would recommend also to patronize (C comme Champagne, next door to the hotel, for pre-dinner drinks and La Cave a Champagne a few doors from C comme ... for great food, done simply but... More

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hoteljeanmoet, Receptionniste at Hotel Jean Moet & Spa, responded to this review

Dear Parhansin8, We thank you for your lovely comment. We are glad that you had a great stay with us. With kind regards More

Aix-en-Provence, France
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 3, 2014

Such a charming place to stay- we loved the super large room and the beams added to the charm. We also avoided the breakfast that did not seem worth the extra money. Surprised & a little disappointed that the sauna & pool costs extra per guest!? The title of this hotel as "Spa" is a little misleading. Staff could not... More

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hoteljeanmoet, Receptionniste at Hotel Jean Moet & Spa, responded to this review

Dear IslandAmber, We thank you for your nice comment. We hope to welcome you another time in our hotel. Kind regards. More

Winston Salem, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2014

We spent one night here in November 2013. Location was good, but we had one of the rooms on the top floor which made it hard to stand up straight...even in the bathroom. It seemed a bit pricey for what you got. We skipped the expensive breakfast and went down the street to a beautiful patisserie. Would definitely request a... More

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hoteljeanmoet, Receptionniste at Hotel Jean Moet & Spa, responded to this review

Dear rls1025, All the staff thanks you for your comment. We are sorry that the room that you had didn't fit you. We hope to welcome you again in an other room. With kind regards More

Estero, Florida
Top Contributor
104 reviews 104 reviews
103 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed November 2, 2013

Of all the private European hotels I've stayed at, this one was the best. It's very conveniently located from the train station and within walking distance to the champagne houses such as Moet & Chandon, Perrier-Jouet, etc. The service was good and the room was very comfortable (with an amazingly large shower - something I don't experience often in Europe).... More

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hoteljeanmoet, Responsable réception at Hotel Jean Moet & Spa, responded to this review

Dear guests, All the staff thank you for this nice comment and is pleased you enjoyed your stay in our hotel. We hope to welcome you soon in Champagne. Yours sincerely, More

Gold Coast
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 22, 2013

My husband and I recently stayed at the Hotel Jean Moet & Spa on a flying visit and could not be more delighted with our choice of accommodation. This boutique hotel offers all modern comforts, with an air of grace and refinement. The staff are professional, attentive and extremely friendly and are more than happy to offer advice on local... More

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hoteljeanmoet, Receptionniste at Hotel Jean Moet & Spa, responded to this review

Dear FlossyP, We thank you for your lovely comment. We are happy that you had a great stay with us and would be happy to welcome you again in our hotel. With kind regards More

London
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed October 19, 2013

Really nice hotel, we stayed in a malthusian room on the second floor (room 6) which was beautifully decorated with comfortable double bed, shower and bath. Yes you have to pay for the nespresso machine in the room but this is 5euro for 6 capsules so under 1 euro per cup of coffee and if you don't want to they... More

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hoteljeanmoet, Responsable réception at Hotel Jean Moet & Spa, responded to this review

20/10/2013 Dear Mrs. Coldrick-Ford, All the staff thanks you for your lovely comment. We hope to have the pleasure of welcoming you next time our hotel. Kind regards, La reception More

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Additional Information about Hotel Jean Moet & Spa

Also Known As:
Hotel Jean Moet & Spa Epernay, France - Champagne-Ardenne
Address: 7 Rue Jean Moet, 51200 Epernay, France
Phone Number:
Location: France > Champagne-Ardenne > Marne > Epernay
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 hotels in Epernay
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Hotel Jean Moët is located in the heart of the vineyards of the region Champagne, in the town center of Épernay, only 20 meters of the Avenue de Champagne sits of the biggest Houses of Champagne (Moët and Chandon, Haberdasher, Of Castellane, Perrier-Jouët, De Venoge) With their 100 kilometers of cellars which run under the Avenue and their most 200 million underground stored bottles of champagne, they make one of the most prestigious avenues of the world! ... more   less 
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