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Mercure Tours Centre Gare

29 rue Edouard Vaillant, 37000 Tours, France
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1 room 1 guest
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Mercure Tours Centre Gare
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356 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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Colchester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very charming, friendly and helpful reception staff who took pride in providing excellent service. Showed us where to find a lovely local restaurant, off the tourist track, with great local food. Nicely appointed room and efficient check-in and out.

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Chippenham, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought that this hotel was absolutely perfect for us as we set about visiting Tours. The two absolutely charming ladies on reception were very helpful and provided us with a very welcome overview of what we should visit whilst in the city. The car park was something else and one of the most secure you could hope for, which... More 

Was this review helpful? Yes 2
Surabaya, Indonesia
1 review
1 of 5 stars Reviewed 4 weeks ago

We have just stuck in the lift for 20 minutes because we don't know that the lift overload. No sign if we're overload. Then the technician help us out and the hotel staff angry and shout to us... really poor attitude from the staff

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Travelers are raving about these Tours hotels

Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 1, 2015

Just a couple minutes walk from the railway station. It is convenient for business. Room is normal but clean, and with a comfortable bed. Toilet is also very clean. Breakfast is good, fresh juices with very good taste breads. One thing, check in and check out is a bit time consuming because the reception has only 1 staff...

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JulieCHAUVEAU, DIRECTRICE at Mercure Tours Centre Gare, responded to this review

Dear YSBanting, Thanks a lot for your nice comment regarding your stay in our hotel. We are glad to read that everything went well for you and that you appreciated the room, the quality of our breakfast and our geografic situation for your business travel. Best regards, Miss Julie CHAUVEAU MERCURE TOURS CENTRE GARE & CONGRES General Manager More 

Level Contributor
248 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
3 of 5 stars Reviewed June 11, 2015

We would not normally have chosen this hotel but our car broke down and the AA found this accommodation for us. We made the most of it. The bed was comfortable, it was kept clean, staff pleasant and helpful and breakfast perfectly acceptable. Close enough to town centre and we enjoyed walking in an enjoying the cafés and restaurants. There... More 

Was this review helpful? Yes 1
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 12, 2015

This is one of the worst Mercures I have been in; Small overheated room, rather noisy, especially from neighbours the floor above. breakfast room looked so depressing we skipped this part. Very small reception which at our arrival was full with luggage, you could hardly move; The ladies at the reception were very friendly, but couldn't help the mess. To... More 

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1 review
4 of 5 stars Reviewed May 7, 2015

We stayed three nights. Large and comfortable twin room with additional sofa bed at back of hotel overlooking railway station. Very efficient triple glazing so no noise at night but would be noisy of you wanted window open. Room was on the warm side even with air conditioning on fully. Beds very comfortable. Breakfast was adequate but let down by... More 

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JulieCHAUVEAU, Direction at Mercure Tours Centre Gare, responded to this review

Dear Peter S, I would like to thank you your nice comment. We are glad to read that you really appreciated your stay with us, the calm in the room and quality of the bed. I'll congratulate the waitresses for their good job at breakfast, and hope to welcome you again in the future. Best regards, Julie Chauveau, Direcrice Mercure... More 

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Room/suite (16)
Bathroom (9)
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Hotel & grounds (4)
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Hotel & grounds (8)
Room/suite (8)
Dining (4)
Bathroom (1)
Other (14)
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