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Mercure Tours Centre Gare

29 rue Edouard Vaillant, 37000 Tours, France
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Mercure Tours Centre Gare
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339 Reviews from our TripAdvisor Community

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Traveler rating
    65
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (339)
  • Mar-May only
    (79)
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Surabaya, Indonesia
1 of 5 stars Reviewed 6 days ago NEW

We have just stuck in the lift for 20 minutes because we don't know that the lift overload. No sign if we're overload. Then the technician help us out and the hotel staff angry and shout to us... really poor attitude from the staff

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Malaysia
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just a couple minutes walk from the railway station. It is convenient for business. Room is normal but clean, and with a comfortable bed. Toilet is also very clean. Breakfast is good, fresh juices with very good taste breads. One thing, check in and check out is a bit time consuming because the reception has only 1 staff...

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JulieCHAUVEAU, DIRECTRICE at Mercure Tours Centre Gare, responded to this review

Dear YSBanting, Thanks a lot for your nice comment regarding your stay in our hotel. We are glad to read that everything went well for you and that you appreciated the room, the quality of our breakfast and our geografic situation for your business travel. Best regards, Miss Julie CHAUVEAU MERCURE TOURS CENTRE GARE & CONGRES General Manager More 

London
Level Contributor
241 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
3 of 5 stars Reviewed June 11, 2015

We would not normally have chosen this hotel but our car broke down and the AA found this accommodation for us. We made the most of it. The bed was comfortable, it was kept clean, staff pleasant and helpful and breakfast perfectly acceptable. Close enough to town centre and we enjoyed walking in an enjoying the cafés and restaurants. There... More 

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Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 12, 2015

This is one of the worst Mercures I have been in; Small overheated room, rather noisy, especially from neighbours the floor above. breakfast room looked so depressing we skipped this part. Very small reception which at our arrival was full with luggage, you could hardly move; The ladies at the reception were very friendly, but couldn't help the mess. To... More 

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Travelers are raving about these Tours hotels

1 review
4 of 5 stars Reviewed May 7, 2015

We stayed three nights. Large and comfortable twin room with additional sofa bed at back of hotel overlooking railway station. Very efficient triple glazing so no noise at night but would be noisy of you wanted window open. Room was on the warm side even with air conditioning on fully. Beds very comfortable. Breakfast was adequate but let down by... More 

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JulieCHAUVEAU, Direction at Mercure Tours Centre Gare, responded to this review

Dear Peter S, I would like to thank you your nice comment. We are glad to read that you really appreciated your stay with us, the calm in the room and quality of the bed. I'll congratulate the waitresses for their good job at breakfast, and hope to welcome you again in the future. Best regards, Julie Chauveau, Direcrice Mercure... More 

liverpool
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 18, 2014

Having stayed in a Mercure Hotel before, I was disappointed. The bedroom was very small and the sound proofing with neighbouring rooms and the railway station wasn't good. Breakfast was barely adequate i.e. not much of it with little variety and arrangements were chaotic with groups competing to get into the small canteen like breakfast room. The foyer is congested... More 

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Essex England
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 17, 2014

We found this hotel very comfortable and quiet, our room faced the main road. Room and bathroom very clean and stylish. Hotel is very central and an easy walk to shops and restaurants, a bit disappointing that there is not a restaurant within the hotel. Breakfast was okay - just!!

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