I've stayed here a couple times and known the place for 20+ years. Ignore those 4 stars out front. The hotel is seriously lagging in upkeep. Our suite was €300 for one night, and the quality of the room was 2 star. Service was fine--though you will need to carry your own bags from the car if you pull up... more

I stopped for three nights on a business trip and enjoyed the stay. The room was large, quiet, clean and comfortable. It was a little "tired" but perfectly acceptable. The bathroom was good, with a small but deep bath with shower over. The toilet was separate in a very small room which could be a little claustrophobic, but again it... more

This hotel was absolutely fine for our long weekend in the Loire Valley. It is quite close to the train station and bike rental, as well as the cute cobblestoned nightlife that Tours offers. The breakfast was great, and a the staff was pleasant. Our room was spacious enough and the bathroom was fine. The hotel, though was a bit... more

We stayed here for 3 nights and prior to arrival was a little concerned because of some of the reviews I'd read of the hotel. However, we were pleasantly surprised and really enjoyed our stay at the Hotel LÚnivers. The hotel staff are extremely charming and helpful and spoke great English. The hotel itself is well located, close to shops,... more

Hotel l’Univers Tours, France This hotel requires a substantial deposit at the time a reservation is made. Be careful of your finances, and keep your documentation handy. When I checked out, I didn’t have the deposit verification in hand, which was my mistake. The front desk clerk insisted there had been no deposit, and charged me the full amount at... more

This is a good hotel in all respects apart from the restaurant, where the service is arrogant and "couldn't care less" and the food can vary between merely dull and totally inedible. Stay here by all means, our room was good and location is great, once you have found it, but the restaurant, forget it and eat elsewhere! more

Room was a little on the small side, needs a lot of updating (ie Bathroom) but has just been taken over by a large hotel chain with a quality standard so I think it will happen in time. The breakfast was well worth the money though. more

We booked 3 rooms here for 3 nights in December. Checkin was very easy, staff were always pleasant and helpful. The location is excellent for walking all over the town. The rooms were larger than other hotels we stayed with on our holiday in France and Italy. Recommend Paul's Patisserie nearby for breakfast - good value and very friendly staff!... more

Nice hotel but could use a little spiffing-up. Bed/desk/lighting showed a bit of 'wear and tear.' Fortunately, room furnishings were not gaudy like in most French hotels. Our room was freshly painted which stilled smelled a bit. more