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Mercure Orleans Centre

44 quai Barentin, 45000 Orleans, France
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Mercure Orleans Centre
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436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (77)
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Bath, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Hotel Mercure Orleans on a Business Trip, 1-5 June 2015. The refurbished hotel lobby is a comfy and relaxing with the resturaunt just off the lobby. Access to the welcoming outdoor pool is aso via the lobby bar. Breakfast could be a little bit better organised, often had to hunt around for things, like spoons for cereal.... More 

Was this review helpful? Yes
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you very much for your positive feedback further to your stay at Mercure Orleans. It encourages us to maintain our efforts to provide the best service. Yours sincerely. Paul Guerreiro More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is very nice and has a lot to offer. The breakfast was not bad as well. Yet, they have a very poor relationship with a local taxi company. We were advised by the front counter employee and booked a cab for 0800 as we had to be at a train station for 0828. After numerous calls to the... More 

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London
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located hotel looking out on the Loire, but very close to the Motorways and a short walk from the City for restaurants etc. The hotel is a tower block some decades old but our room had been recently refurbished (double bed, modern walk in shower) and everything was fine. We were offered a complimentary breakfast as seniors, which we... More 

Was this review helpful? Yes
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you for your comment regarding your last stay at Mercure Orléans Centre. My team and I are very grateful for your remarks, they encourage us to maintain our efforts to provide the best service to our customers. Loocking forward to welcoming you again. Yours sincerely, Paul GUERREIRO General Manager More 

Somerset, United Kingdom
Level Contributor
194 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A really nice hotel situated by the river with free secure underground parking ! Just a short walk along the riverside brings you to all the sites, shops, squares, restaurants, bars and the beautiful cathedral of Orleans. The hotel is very 1980's but spotlessly clean and the staff are extremely professional and friendly. Our room was comfortable enough for an... More 

Was this review helpful? Yes
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you for your comment regarding your last stay at Mercure Orléans Centre. My team and I are very grateful for your remarks, they encourage us to maintain our efforts to provide the best service to our customers. Loocking forward to welcoming you again. Yours sincerely, Paul Guerreiro General Manager More 

Stapleford, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly helpful staff.. Very clean.. Room very nice with great view over river.. Restaurant clean and fantastic food.. Mmmm.. Would recommend this hotel... Stayed just one night unfortunately.. Close to town centre and road connections

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Pune, India
Level Contributor
77 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stayed for 2 nights at Mercure Orleans Centre Hotel during my last business visit to France. Its a good, clean, quite hotel located at a walking distance to the City Center.Rooms are good, clean and quite. Staff is supportive and helpful, you get a nice view of the town from the hotel if at higher floor. Very nice view of... More 

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Paris, France
Level Contributor
133 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
3 of 5 stars Reviewed March 28, 2015

Booked a Privilège room for 2 nights. The check in and check out were smooth and the staff at front desk was attentive and helpful. The room was huge in size with views towards the river Loire. The bathroom was big and nice too but shower had limited pressure. The room had been recently renovated but with very poor standards... More 

Was this review helpful? Yes
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you for your comment further to your stay at Mercure hotel Orléans. Sorry our Privilege rooms did not meet your expectations. We also take your remarks into consideration for the breakfast service. Yours sincerely, Laurent Beau Hotel Manager More 

Barton on Sea
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 14, 2015

Have stayed at this hotel for many years up to a week at a time on business. My company uses this hotel on a regular basis and I've been staying here for over 10 years on and off, so have many of my colleagues. For holiday and business travelers this is a good hotel and good location. Good points, clean... More 

Was this review helpful? Yes 1
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you very much for your comments and for your loyalty over the 10 last years. It is important for us to know your opinion about our services to improve ourselves. We hope we will welcome you during the next 10 years ! Kind regards Laurent Beau - Hotel Manager More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 13, 2015

Just stayed for one night on business, the hotel room was large (2 doubles) and clean. Breakfast had good selection and hotel public areas were nicely decorated. Car park was outside and plenty of spaces. Within walking distance of nice bars and restaurants located near to river.

Was this review helpful? Yes
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you very much for your comments further to your stay at Mercure Orléans. Your feedback is very important for us to improve our services. Kind regards, Laurent Beau - Hotel Manager More 

Paris, France
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 10, 2015

It's extremely well maintained and managed hotel. Despite the fact that the hotel itself is rather old, you can see well used furniture and bathroom, the quality and cleanliness is over the top. Large beautiful rooms, rather big bathroom. Don't hope for a good view anywhere below 3rd floor, though.

Was this review helpful? Yes 2
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear guest, We thank you very much for your feed back on your stay at the Mercure Orleans Hotel. We are glad you enjoyed your stay and hope to see you again at Orleans. Kind regards Laurent Beau Hotel Manager More 

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