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Mercure Orleans Centre

44 quai Barentin, 45000 Orleans, France
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Mercure Orleans Centre
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447 Reviews from our TripAdvisor Community

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Traveler rating
    102
    229
    96
    18
    2
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131
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101
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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paris france
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We used as a stopover to Paris for one night and were not disappointed. The room was very spacious with two double beds and a large sitting area. The decor was modern and very clean. We ordered room service and it came very quickly and the staff were very nice. I will say the outside of the hotel does not... More 

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UK
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall good place to stay for a couple of days. Newly furnished, rooms and all interior areas are very comfortable. Pool are a little tired with faded cushions and very near roads - see photo (don't be fooled by hotel publicity photos). Also, eat out in city centre 15 mins away. We waited 15 minutes for bar service as only... More 

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Falkirk District, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the first time we have been back since the refurbishment and what a big improvement.Very comfortable spotlessly clean and air con especially in 40 degrees.Secure parking and not far from the centre of town.Breakfast was excellent with a good choice.Remember to ask for free breakfasts for the over 60s.A good overnight stop.

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MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Evelyn, We very much appreciate your comments regarding your stay at the Mercure Orléans Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

England
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a privilege room with great views over the river Loire and the town. Couldn't fault at all. Food was excellent for breakfast. Reception staff were great. Thoroughly enjoyed ourselves. Quite a walk into town for evening meals but was well worth. We found it a good base to travel out to Chateaux as the parking here is excellent.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Sheffield
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a 3 star but I think that it quite easily exceeds that standard. The downstairs foyer area is absolutely lovely. The staff are friendly and helpful, the pool is nice and well maintained. We ate in the restaurant one night and the food was exceptionally good. Pleasant, helpful staff. The room was extremely comfortable and very clean.... More 

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Bath, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 16, 2015

Stayed at the Hotel Mercure Orleans on a Business Trip, 1-5 June 2015. The refurbished hotel lobby is a comfy and relaxing with the resturaunt just off the lobby. Access to the welcoming outdoor pool is aso via the lobby bar. Breakfast could be a little bit better organised, often had to hunt around for things, like spoons for cereal.... More 

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MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you very much for your positive feedback further to your stay at Mercure Orleans. It encourages us to maintain our efforts to provide the best service. Yours sincerely. Paul Guerreiro More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2015

The hotel is very nice and has a lot to offer. The breakfast was not bad as well. Yet, they have a very poor relationship with a local taxi company. We were advised by the front counter employee and booked a cab for 0800 as we had to be at a train station for 0828. After numerous calls to the... More 

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London
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 12, 2015

Well located hotel looking out on the Loire, but very close to the Motorways and a short walk from the City for restaurants etc. The hotel is a tower block some decades old but our room had been recently refurbished (double bed, modern walk in shower) and everything was fine. We were offered a complimentary breakfast as seniors, which we... More 

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MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you for your comment regarding your last stay at Mercure Orléans Centre. My team and I are very grateful for your remarks, they encourage us to maintain our efforts to provide the best service to our customers. Loocking forward to welcoming you again. Yours sincerely, Paul GUERREIRO General Manager More 

Somerset, United Kingdom
Level Contributor
205 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed June 8, 2015

A really nice hotel situated by the river with free secure underground parking ! Just a short walk along the riverside brings you to all the sites, shops, squares, restaurants, bars and the beautiful cathedral of Orleans. The hotel is very 1980's but spotlessly clean and the staff are extremely professional and friendly. Our room was comfortable enough for an... More 

Was this review helpful? Yes
MORLEANS, Directeur général at Mercure Orleans Centre, responded to this review

Dear Guest, We thank you for your comment regarding your last stay at Mercure Orléans Centre. My team and I are very grateful for your remarks, they encourage us to maintain our efforts to provide the best service to our customers. Loocking forward to welcoming you again. Yours sincerely, Paul Guerreiro General Manager More 

Stapleford, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 4, 2015

Friendly helpful staff.. Very clean.. Room very nice with great view over river.. Restaurant clean and fantastic food.. Mmmm.. Would recommend this hotel... Stayed just one night unfortunately.. Close to town centre and road connections

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