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Novotel Chartres

Avenue Marcel Proust | Chartres, 28000 Chartres, France
Hotel amenities
Novotel Chartres
Best prices for: 1 room 1 guest
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Ranked #8 of 26 Hotels in Chartres
A recent review
5 of 5 stars Reviewed January 5, 2015
Spiderwonderwoman Oxford, United Kingdom
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273 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
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Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 5, 2015

We wanted to stay for a night from the south of France to UK. The hotel has free parking. Good internet. Friendly receptionists. As we experienced it's difficult to find breakfast restaurant in France we always have breakfast at hotels. This hotel serves really good full breakfast with lots of variety. Kids eat free. We came in winter but definitely... More 

Review collected in partnership with Novotel Hotels

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

Bonjour et merci de prendre le temps de nous faire remonter vos compliments pour la qualité du séjour dans notre... More 

FelicityE
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 29, 2014

We live near Carcassonne and regularly travel back and forth to the UK staying in or near Chartres to break the journey but this was the first time we had bought our two small Spanish grandchildren ( aged 5 and 7) with us. We found Novotel on an Internet search with a good offer for a family room for the... More 

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

Cher Monsieur , Comme indiqué sur place , nous avons dû faire face à un probléme technique de mise en... More 

Bristol, United Kingdom
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 12, 2014

Stayed Whilst working nearby and was a lovely hotel. Plenty of car parking and really well fitted out inside. My room was extremely comfortable and big. All usual refinements and a good price for my stay, restaurant was also good and lovely food, would I use again .... Yes.

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

Des compliments qui nous confortent dans nos choix de prestations , et nous incitent à améliorer encore nos services .... More 

Cardiff, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 21, 2014

In the dark it was difficult to actually find the entrance to this hotel. The reception and foyer are done out with lovely furnishing and the initial impression is good. The lift has an up button that does not work to go up you press the down button and the same happens when you want to go down. The corridor... More 

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

Merci pour vos commentaires , quelques précisions utiles cependant à la bonne information des internautes : l'entrée de notre hôtel... More 

Chaves, Portugal
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2014

With almost a month stay over at Novotel Chartres, I can only say good things about the time I spent here! The staff are all friendly, helpful and professional, the receptionists were fluent in a couple of languages, which is always pleasant! Breakfast buffet was very good with a reasonable variety to choose from, the restaurant at Novotel was also... More 

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

C'est toujours un plaisir de recevoir des clients gentils et reconnaissants des efforts fournis par les équipes pour être à... More 

Zwickau, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

on our way to Brittany we stayed for one night at the Novotel in Chartres. It was a pleasant stay - the room was bright. Everything was very clean. We slept very well as the mattrasses were extremely comfortable. Breakfast was absolutely sufficient. Also the service was OK - not overly friendly, but professional. The lady at the reception desk... More 

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

Merci pour vos gentils compliements , Nous sommes situés à 4 Kms de la Cathédrale et du coeur de ville... More 

Brussels, Belgium
2 reviews
1 of 5 stars Reviewed August 29, 2014 via mobile

This must be the absolute worst Novotel wotldwide for Accor. If they want to train their people on what *not* to do ever with customers, this is their training center. They failed to have a bed for a baby (despite a request made on the site and by mail), never apologized for it, "welcomed" a party of 4 including two... More 

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BEUF, Directeur général at Novotel Chartres, responded to this review
Google Translation

Pourquoi oubliez vous de mentionner que votre reservation effectuée par internet , et dont nous vous avons donné copie ne... More 

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