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Hotel Mercure Bourg En Bresse

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10 avenue de Bad Kreuznach, 01000 Bourg-en-Bresse, France
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1 room 1 guest
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Hotel Mercure Bourg En Bresse
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227 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (49)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (60)
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Southampton, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 19, 2015

We stopped over on the drive back from Italy, it was a lovely experience. I have an Accor Card, so claimed me free drink and we sat outside in the garden relaxing after the hard drive. The rooms were excellent, good A/C, very comfortable bed and terrific shower/bath in the room. After Italy we felt the food would need to... More 

Was this review helpful? Yes
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear guests, We thank you for this laudatory comment which very pleases us. Thank you for this great note 5/5. We hope welcoming you very soon. Bye. More 

London, England, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 10, 2015

Very nice hotel. Rooms fantastic with air conditioning. Nicely decorated and free toiletries in the bath were a high quality and smell amazing. Food in restaurant amazing - shame the waitress service lacked passion. Appreciate language barrier but appeared very grumpy. Nothing to visit close by so hotel only place to eat. Would stay again as everyone else was so... More 

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Thank you Jane for your comment, we are pleased you have enjoy your stay. See you soon. More 

ludlow
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 18, 2015

very good hotel which we used on the way down to the south of france the food was very good the breakfast was average but the evening meal was very good and another bonus was the bakery next door they made good sandwiches and brill cakes

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear Sir, we are really happy to read your nice comment on your stay. See you a next time. More 

London, United Kingdom
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 6, 2015

Let's be clear, this is not a 5 star hotel but the Mercure is conveniently located a short walk from the centre of town, and it has plenty of parking (locked at night), friendly staff, adequate rooms, as well as a delightful restaurant with an attractive courtyard. Everything worked well and was hassle free, which was a great relief after... More 

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Dear Adrian, we thank you so much for your nice comment. You have appreciated our situation, our rooms and our restaurant with terrasse. We hope to see you again. More 

Essxe
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 25, 2015

We have had an enjoyable stay in this hotel before, but this time we did not have a 100% satisfactory experience. We arrived after a hard day's skiing looking forward to a nice hot shower but there was no hot water left. The excuse given by reception was that the reason was that a team of rugby players was staying.... More 

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel. I wish to apologize for the hot water. I feel sorry the staff on reception couldn't help you more. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. More 

England, United Kingdom
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 12, 2015

Modern hotel on edge of town. 15 mins walk from centre. Quiet efficiency with above average dinner and breakfast. Stayed here because of car breakdown but realised afterwards that this would be a good place to break up a long journey through France. Ordinarily in the UK I would avoid the restaurant at a business hotel like this but in... More 

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Chers clients, un grand merci pour ce commentaire qui nous fait très plaisir, nous sommes ravi que toutes nos prestations... More 

Bedford, England, United Kingdom
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 17, 2014

A fairly standard Mercure hotel with good quality room accommodation and usual facilities. What is different is that the standard of the restaurant is very high and seemed to be independent of the hotel with their own menu and wine list not the usual 'Mercure' branded ones. The food was very good and also notable was the wine list which... More 

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

bonjour, nous constatons que votre passage au restaurant de l'hôtel vous a beaucoup plu, en effet nous avons à coeur... More 

Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 6, 2014

Do not miss dinner at the restaurant at this gem of a hotel ! The food in the restaurant particularly the Bressin chicken is fantastic we stay here just to partake in the offerings of the restaurant . The accommodation is spacious and comfortable. The rooms are large and very clean and tidy ,the decore is a little dated but... More 

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Bonjour, c'est avec plaisir que nous lisons votre commentaire, nous sommes ravis que votre séjour ai répondu à vos attentes.... More 

Oslo, Norway
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 6, 2014

I liked the hotel the locked parking and the general helpful and polite staff. The restaurant serving their local poulet (chicken) speciality was well prepared and tasted well. Good service also a plus. Noisy AC had to be turned of - and for me not the best bed - not so so good.

Was this review helpful? Yes
H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Bourg En Bresse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

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