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All 13 Bourg-en-Bresse hotels

Hotel Mercure Bourg En Bresse

4.0 of 5 Hotel   |   10 avenue de Bad Kreuznach, 01000 Bourg-en-Bresse, France
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Hotel Mercure Bourg En Bresse
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68%
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 10, 2014
casuals Leicester, england
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153 people have reviewed this hotel

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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London
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 24, 2014

This was an expensive stay. The room and the meal in the restaurant were at the upper end of what we've paid for a hotel in the Accor chain. But both were very average. The whole experience (and the decor for that matter) reminded me of the sort of indifferent approach one used to get in France 20 years ago.... More

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Back to the 90s!! Strange comment, it is the first time I heard that! Are you sure your stay was in Mercure Bourg en bresse? After all, there is no accounting for taste! More

Leicester, england
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 10, 2014

We've been here before and had had an excellent night's sleep, and a really great meal, so we were quite looking forward to coming back here en route to Italy. First: we were checked-into a room that hadn't been properly serviced (no coffee-making stuff and no toiletries!!), and which was also quite noisy due to the proximity of an air-conditioning... More

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Thank you for your TripAdvisor report. I would like to apologize for the negative experience that you had with us. I can assure you that this is not the service quality that we strive to provide our guests. we will share your comments with our team in order to correct dysfonction you met. we hope looking foward to welcoming you... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed January 4, 2014

Second year we have stayed here on way to Alps. Very convenient for a Friday night stopover only 2 hours from Alps. We had dinner in restaurant this year - food nice, service slow although it was very busy. Bed very uncomfortable - springs poking through mattress on my side. Hotel is fine and we would stay again but not... More

Review collected in partnership with Accorhotels.com

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Bonjour et merci de votre retour sur votre séjour dans notre hôtel. En effet, nous accueillons de nombreux touristes en... More

Ascot, United Kingdom
1 review
5 of 5 stars Reviewed January 2, 2014

We stop off at the Bourg En Bresse Mercure each year and I must admit the hotel gets better and better. We don't want for much other than clean comfortable bedrooms and that's what you get. We are in the hotel for only 12 hours but the service that the experience is always friendly and efficient.

Review collected in partnership with Accorhotels.com

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Bonjour et un grand MERCI pour cette note et ce commentaire qui nous réjouissent! Nous mettons tout en oeuvre pour... More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed October 20, 2013

Easy to find, plenty of off-road parking. Room comfortable, well-equipped. Service friendly, but distracted by large noisy party already in restaurant. Restaurant itself was rather small to mix up small and big parties together. If one wants to eat in hotel, best to phone ahead. Although food was good, dinner menu was a little lacking in choice re dishes and... More

Review collected in partnership with Accorhotels.com

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Hemingford Grey, United Kingdom
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 23, 2013

This hotel is well located, just off the Motorway and about a kilometre outside of Bourg-en-Bresse itself. It is very clean and well maintained, room was comfortable and recently refurbished. We opted for the half-board option via Accor Hotels website as have found in the past that this represents good value for money with a 2 course dinner (+ half... More

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Cambridge, United Kingdom
Top Contributor
131 reviews 131 reviews
17 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed September 14, 2013

Very clean and well maintained hotel, with a good lounge area and dining room. The bedroom was very clean and tidy and full air conditioning. The cost fr breakfast was a bit dear and the drinks in the bar, silly prices considering this is France the price of basic wines was expensive. The food in the dining room was ok... More

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Doha, Qatar
Top Contributor
54 reviews 54 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 27, 2013

The good.... Close to the highway The bad.... Aircon does not work properly, even on high and 18c it was 28c in the room. The breakfast is two options.... 15euro for bread and a little bit of meat and cheese, 7,50euro for a crossaint and jam..... There are much better hotels in the region for same price

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Warwickshire
Top Contributor
72 reviews 72 reviews
59 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 26, 2013

The room was smaller than usual for this chain with very limited storage space, indeed with the exception of the fridge in many ways seemed more like being in one of the budget chains. After a day in the car we decided to walk into town. The hotel website gives two figures for the distance to the town centre, 1km... More

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St. Albans, United Kingdom
1 review
4 of 5 stars Reviewed May 25, 2013

The hotel is pleasant and clean, staff friendly and easy to find on the main road into the town. Avoid Bourge En Bresse on a Monday - we looked for the famous Michelin starred places to eat but every restaurant in the town was shut in the evening!

Review collected in partnership with Accorhotels.com

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Additional Information about Hotel Mercure Bourg En Bresse

Address: 10 avenue de Bad Kreuznach, 01000 Bourg-en-Bresse, France
Location: France > Rhone-Alpes > Ain > Bourg-en-Bresse
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 13 hotels in Bourg-en-Bresse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mercure Bourg En Bresse 4*
Official Description (provided by the hotel):
On the outskirts of Lyon at the crossroads of three motorways and nestled between the Bourgogne and Savoie regions, Bourg-en-Bresse is served by the TGV high speed train and represents an ideal stopover point for travellers to Geneva, Northern Italy, the Alps, or the Mediterranean. Marguerite of Austria, a key figure in European history, chose this site to build the Royal monastery of Bour, a flamboyant neo-gothis architectural masterpiece. ... more   less 
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