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All 12 Bourg-en-Bresse hotels

Hotel Mercure Bourg En Bresse

4.0 of 5 Hotel   |   10 avenue de Bad Kreuznach, 01000 Bourg-en-Bresse, France
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Hotel Mercure Bourg En Bresse
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Ranked #6 of 12 Hotels in Bourg-en-Bresse
A recent review
4 of 5 stars reviewed 2 weeks ago
Jrj-NO Oslo, Norway
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175 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked the hotel the locked parking and the general helpful and polite staff. The restaurant serving their local poulet (chicken) speciality was well prepared and tasted well. Good service also a plus. Noisy AC had to be turned of - and for me not the best bed - not so so good.

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Swansea, Wales, United Kingdom
Top Contributor
79 reviews 79 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is a reasonably well-sited hotel in the chicken capital of France (there are chicken logos throughout the hotel). Parking is extensive and the rooms are reasonably well equipped and clean (there are some oddities such as a single mug being supplied for a double room). The air conditioning is quiet and efficient. The food in the restaurant is OK... More

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Somerset, United Kingdom
Top Contributor
141 reviews 141 reviews
63 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

About 2 miles off the motorway, this Mercure is located about 10 minutes walk from the town centre. The staff were very pleasant and could speak reasonable English. Our room was typical of a business class hotel, well equipped and clean. The restaurant was good and the menu was reasonable ........ the food was very nice. Overall, I would stay... More

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

We used this hotel for a stop-over on our way to the south of France. We were welcomed by a friendly staff and since we travelled with two children (5y & 2y old) it was very nice to discover that the room was rather spacious. The bed slept comfortable. Breakfast in the morning was served by another friendly member of... More

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Glasgow, United Kingdom
Top Contributor
51 reviews 51 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 22, 2014

We used this hotel for an overnight trip on a drive back from Tuscany. The hotel is very convenient for the motorway and you pass a couple of petrol stations / supermarkets on the way in. Its easy to get back on as well. Parking lot is large, well lit and appears to be safe (a consideration if you have... More

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London
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 24, 2014

This was an expensive stay. The room and the meal in the restaurant were at the upper end of what we've paid for a hotel in the Accor chain. But both were very average. The whole experience (and the decor for that matter) reminded me of the sort of indifferent approach one used to get in France 20 years ago.... More

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Back to the 90s!! Strange comment, it is the first time I heard that! Are you sure your stay was in Mercure Bourg en bresse? After all, there is no accounting for taste! More

Leicester, england
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 10, 2014

We've been here before and had had an excellent night's sleep, and a really great meal, so we were quite looking forward to coming back here en route to Italy. First: we were checked-into a room that hadn't been properly serviced (no coffee-making stuff and no toiletries!!), and which was also quite noisy due to the proximity of an air-conditioning... More

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review

Thank you for your TripAdvisor report. I would like to apologize for the negative experience that you had with us. I can assure you that this is not the service quality that we strive to provide our guests. we will share your comments with our team in order to correct dysfonction you met. we hope looking foward to welcoming you... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 4, 2014

Second year we have stayed here on way to Alps. Very convenient for a Friday night stopover only 2 hours from Alps. We had dinner in restaurant this year - food nice, service slow although it was very busy. Bed very uncomfortable - springs poking through mattress on my side. Hotel is fine and we would stay again but not... More

Review collected in partnership with Accorhotels.com

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Bonjour et merci de votre retour sur votre séjour dans notre hôtel. En effet, nous accueillons de nombreux touristes en... More

Ascot, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014

We stop off at the Bourg En Bresse Mercure each year and I must admit the hotel gets better and better. We don't want for much other than clean comfortable bedrooms and that's what you get. We are in the hotel for only 12 hours but the service that the experience is always friendly and efficient.

Review collected in partnership with Accorhotels.com

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H1187, Responsable réception at Hotel Mercure Bourg En Bresse, responded to this review
Google Translation

Bonjour et un grand MERCI pour cette note et ce commentaire qui nous réjouissent! Nous mettons tout en oeuvre pour... More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed October 20, 2013

Easy to find, plenty of off-road parking. Room comfortable, well-equipped. Service friendly, but distracted by large noisy party already in restaurant. Restaurant itself was rather small to mix up small and big parties together. If one wants to eat in hotel, best to phone ahead. Although food was good, dinner menu was a little lacking in choice re dishes and... More

Review collected in partnership with Accorhotels.com

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Additional Information about Hotel Mercure Bourg En Bresse

Address: 10 avenue de Bad Kreuznach, 01000 Bourg-en-Bresse, France
Location: France > Rhone-Alpes > Ain > Bourg-en-Bresse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mercure Bourg En Bresse 4*
Number of rooms: 60
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