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Novotel Beaune

16 Rue du Moulin Noize, 21200 Beaune, France
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Novotel Beaune
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621 reviews from our community

Traveler rating
    150
    346
    93
    22
    10
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322
167
28
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bournemouth, United Kingdom
Top Contributor
79 reviews 79 reviews
42 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Gosh what a surprise. This is a passing through hotel, as we were on our way back to England. Its location close, but not too close to the motorway makes it a perfect stopping point. The welcome was warm and convivial, the rooms were spacious clean and well equipped in the The services and amenities were prefect for what we... More 

Was this review helpful? Yes
H1177GM, Directeur général at Novotel Beaune, responded to this review

Dear Peter D, Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed your room, the welcome, services and amenities.. We look forward to seeing you again on your next visit to Beaune. Kind Regards Fabien CONRATH More 

Knutsford, United Kingdom
Top Contributor
79 reviews 79 reviews
57 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 23, 2015 via mobile

We're fairly regular here stopping off quarterly on average. This time we upgraded to an executive room. It's maybe a tad bigger and you get a Nespresso machine and soft drinks. Otherwise standard Novotel style. Normally we find the restaurant service to be good. This time however it was pandemonium. To be fair there were a lot of kids. In... More 

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H1177GM, Directeur général at Novotel Beaune, responded to this review

Dear guest, Thank you very much for your loyalty, and for this feedback. I am glad to hear that you have enjoyed your recent stay at Novotel Beaune, and specialy the room , the regional menu and the wine. That is right that some times (during holidays departures), our restaurant is very busy. During such period, maybe is it interresting... More 

Bedfordshire, United Kingdom
1 review
5 of 5 stars Reviewed January 8, 2015

3rd time i have used a novotel and well worth it, arrived , booked in, left relaxed and refreshed, nice touches a kettle in the room, clean toilet and bathroom, and a comfortable bed, will be back again

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
H1177GM, Directeur général at Novotel Beaune, responded to this review

Dear guest, Thank you for such positive feedback! I am glad to hear that we have constantly been meeting your expectations in terms of high standards of service since your first came to Novotel Beaune. I then look forward to welcoming you back again and again. Kind regards, Fabien CONRATH General Manager More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
44 hotel reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed January 3, 2015 via mobile

Have stayed at many Novotels over the years and this one has been refurbished. Sadly we arrived at 11.30pm and got to the room tired and by the time I was ready for bed and got in found the pillow was old and tired. The spare ones in the room where the same. We have just bought new ones for... More 

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H1177GM, Directeur général at Novotel Beaune, responded to this review

I thank you for your feedback. I am truly sorry to hear about the inconvenience caused during your last stay. As a matter of fact, the point mentioned in your comment do not reflect our normal standards of service. We always try to do our best for the quality and comfort in our rooms. That is why we have planed... More 

Sao Paulo, SP
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed January 1, 2015

Very well located, near to highways that allow to go to many places in Burgundy. The usual Novotel settings and decor. Nice bed mattress, good TV set, good internet access. Courteous and friendly staff. Would definitely stay there again.

Was this review helpful? Yes
H1177GM, Directeur général at Novotel Beaune, responded to this review

Thank you very much for this excellent review of the Novotel Beaune. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit... More 

Germany
Top Contributor
73 reviews 73 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 19, 2014

Very close to the motorway, about a kilometre outside the town we stayed on a very busy Saturday night so service in the restaurant was a little slow. I had the same meal I’d had the week before in Bordeaux and it compared well. The room we had was very clean and huge. There was some noise from the road... More 

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Maidenhead, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 28, 2014

An adequate - if you overlook the holes in the worn out duvet cover - rather than good hotel ruined by a very low un-sprung bed frame with a 10cm foam mattress. Both my wife - who suffers from rheumatoid arthritis - and I were left feeling totally wrecked in the morning having had little sleep on the most uncomfortable... More 

Was this review helpful? Yes 2
H1177GM, Directeur général at Novotel Beaune, responded to this review

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the facilities did not meet your expectations, and we beg you to accept our sincerest apologies. Please note that our customers appreciate most of the time our situation, the bedding... More 

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